# ROC Commerce, Salesforce B2C Commerce vs HCL Commerce Comparison

| | ROC Commerce | Salesforce B2C Commerce | HCL Commerce | 
|---|---|---|---|
| **Star Rating** | 4.2 out of 5 | 4.3 out of 5 | 4.0 out of 5 | 
| **Total Reviews** | 11 | 580 | 182 | 
| **Largest Market Segment** | Mid-Market (50.0% of reviews) | Mid-Market (40.6% of reviews) | Enterprise (45.0% of reviews) | 
| **Entry Level Price** | No pricing available | Contact Us Per Year | No pricing available | 

---
## Top Pros & Cons

### ROC Commerce

**Not enough data**

### Salesforce B2C Commerce

Pros:
- Ease of Use (72 reviews)
- Features (48 reviews)

Cons:
- Complex Setup (39 reviews)
- Expensive (37 reviews)

### HCL Commerce

Pros:
- Ease of Use (1 reviews)
- E-commerce Services (1 reviews)

Cons:
- Expensive (1 reviews)
- Module Limitations (1 reviews)

---
## Ratings Comparison
| Rating | ROC Commerce | Salesforce B2C Commerce | HCL Commerce | 
|---|---|---|---|
  | **Meets Requirements** | 8.3 (6 reviews) | 8.7 (347 reviews) | 8.3 (125 reviews) | 
  | **Ease of Use** | 9.4 (6 reviews) | 8.2 (447 reviews) | 7.8 (126 reviews) | 
  | **Ease of Setup** | Not enough data | 7.9 (274 reviews) | 7.0 (55 reviews) | 
  | **Ease of Admin** | Not enough data | 8.1 (131 reviews) | 7.4 (52 reviews) | 
  | **Quality of Support** | 8.6 (6 reviews) | 8.3 (327 reviews) | 7.8 (122 reviews) | 
  | **Has the product been a good partner in doing business?** | Not enough data | 8.6 (129 reviews) | 7.8 (53 reviews) | 
  | **Product Direction (% positive)** | 7.7 (5 reviews) | 8.7 (330 reviews) | 8.2 (120 reviews) | 

---
## Pricing

### ROC Commerce

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Salesforce B2C Commerce

#### Entry-Level Pricing

Plan: B2C Commerce - Growth 

Price: Contact Us Per Year

Description: Create AI-powered consumer experiences with templates and composable storefronts, including multiple sites and price books.

Key Features:
- 5 sites
- 10 price books
- 1.2M On-demand Sandbox Credits 

[Browse all 3 editions](https://www.g2.com/products/salesforce-b2c-commerce/pricing)

#### Free Trial

No

### HCL Commerce

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Mobile E-Commerce

| Product | Score | Reviews |
|---|---|---|
| **ROC Commerce** | N/A | N/A |
| **Salesforce B2C Commerce** | 8.4/10 | 30 |
| **HCL Commerce** | N/A | N/A |

#### Design

| Feature | ROC Commerce | Salesforce B2C Commerce | HCL Commerce | 
|---|---|---|---|
| **Templates - Mobile E-Commerce** | Not enough data | 8.3 (28 reviews) | Not enough data | 
| **Versions - Mobile E-Commerce** | Not enough data | 8.5 (29 reviews) | Not enough data | 
| **Testing - Mobile E-Commerce** | Not enough data | 8.6 (28 reviews) | Not enough data | 
| **Multichannel - Mobile E-Commerce** | Not enough data | 8.5 (28 reviews) | Not enough data | 

#### Personalization

| Feature | ROC Commerce | Salesforce B2C Commerce | HCL Commerce | 
|---|---|---|---|
| **Branding - Mobile E-Commerce** | Not enough data | 8.3 (28 reviews) | Not enough data | 
| **Localization - Mobile E-Commerce** | Not enough data | 8.3 (28 reviews) | Not enough data | 
| **Digital Content - Mobile E-Commerce** | Not enough data | 8.5 (29 reviews) | Not enough data | 
| **Geofencing - Mobile E-Commerce** | Not enough data | 8.5 (27 reviews) | Not enough data | 

#### Analysis

| Feature | ROC Commerce | Salesforce B2C Commerce | HCL Commerce | 
|---|---|---|---|
| **Dashboards - Mobile E-Commerce** | Not enough data | 8.4 (27 reviews) | Not enough data | 
| **User Behavior - Mobile E-Commerce** | Not enough data | 8.7 (26 reviews) | Not enough data | 
| **Sales - Mobile E-Commerce** | Not enough data | 8.3 (25 reviews) | Not enough data | 

### E-Merchandising

| Product | Score | Reviews |
|---|---|---|
| **ROC Commerce** | N/A | N/A |
| **Salesforce B2C Commerce** | 9.1/10 | 23 |
| **HCL Commerce** | N/A | N/A |

#### Merchandising

| Feature | ROC Commerce | Salesforce B2C Commerce | HCL Commerce | 
|---|---|---|---|
| **Product Recommendations** | Not enough data | 9.2 (22 reviews) | Not enough data | 
| **Product Search** | Not enough data | 9.3 (22 reviews) | Not enough data | 
| **Product Display** | Not enough data | 9.3 (22 reviews) | Not enough data | 
| **Media File Storage** | Not enough data | 8.6 (22 reviews) | Not enough data | 
| **Web Content Management** | Not enough data | 8.8 (22 reviews) | Not enough data | 

#### Analytics

| Feature | ROC Commerce | Salesforce B2C Commerce | HCL Commerce | 
|---|---|---|---|
| **Reports & Analytics** | Not enough data | 9.2 (22 reviews) | Not enough data | 
| **Customer Data** | Not enough data | 9.2 (22 reviews) | Not enough data | 

#### Administration

| Feature | ROC Commerce | Salesforce B2C Commerce | HCL Commerce | 
|---|---|---|---|
| **Integrations** | Not enough data | 9.2 (21 reviews) | Not enough data | 
| **Dashboard** | Not enough data | 9.0 (21 reviews) | Not enough data | 

### Shopping Cart

| Product | Score | Reviews |
|---|---|---|
| **ROC Commerce** | N/A | N/A |
| **Salesforce B2C Commerce** | 8.6/10 | 28 |
| **HCL Commerce** | N/A | N/A |

#### Administration

| Feature | ROC Commerce | Salesforce B2C Commerce | HCL Commerce | 
|---|---|---|---|
| **Reporting** | Not enough data | 9.0 (27 reviews) | Not enough data | 
| **Cart Management** | Not enough data | 8.7 (26 reviews) | Not enough data | 
| **Shipping Information Collection** | Not enough data | 8.8 (27 reviews) | Not enough data | 

#### Integrations

| Feature | ROC Commerce | Salesforce B2C Commerce | HCL Commerce | 
|---|---|---|---|
| **Payment Gateway Integration** | Not enough data | 8.8 (27 reviews) | Not enough data | 
| **E-commerce Platform Integration** | Not enough data | 9.0 (27 reviews) | Not enough data | 
| **Email Integration** | Not enough data | 8.6 (27 reviews) | Not enough data | 

#### Cart Management

| Feature | ROC Commerce | Salesforce B2C Commerce | HCL Commerce | 
|---|---|---|---|
| **Multi Cart** | Not enough data | 8.3 (28 reviews) | Not enough data | 
| **Products** | Not enough data | 8.5 (27 reviews) | Not enough data | 
| **Templates** | Not enough data | 8.6 (26 reviews) | Not enough data | 
| **Embed** | Not enough data | 8.6 (27 reviews) | Not enough data | 

### E-Commerce Platforms

| Product | Score | Reviews |
|---|---|---|
| **ROC Commerce** | 8.3/10 | 7 |
| **Salesforce B2C Commerce** | 8.3/10 | 294 |
| **HCL Commerce** | 8.1/10 | 112 |

#### Headless Commerce

| Feature | ROC Commerce | Salesforce B2C Commerce | HCL Commerce | 
|---|---|---|---|
| **Decoupling** | Not enough data | 8.2 (97 reviews) | 8.4 (30 reviews) | 
| **REST APIs** | Not enough data | 8.5 (101 reviews) | 8.3 (31 reviews) | 
| **Data Orchestration** | Not enough data | 8.4 (99 reviews) | 8.2 (31 reviews) | 
| **Customization** | Not enough data | 8.4 (102 reviews) | 8.3 (31 reviews) | 
| **Extensibility** | Not enough data | 8.4 (101 reviews) | 8.1 (32 reviews) | 

#### Generative AI

| Feature | ROC Commerce | Salesforce B2C Commerce | HCL Commerce | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | 8.1 (82 reviews) | 8.2 (30 reviews) | 
| **AI Text Summarization** | Not enough data | 7.9 (86 reviews) | 8.3 (30 reviews) | 

#### Agentic AI - E-Commerce Platforms

| Feature | ROC Commerce | Salesforce B2C Commerce | HCL Commerce | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.8 (18 reviews) | Not enough data | 
| **Cross-system Integration** | Not enough data | 8.4 (18 reviews) | Not enough data | 
| **Adaptive Learning** | Not enough data | 8.6 (18 reviews) | Not enough data | 
| **Natural Language Interaction** | Not enough data | 8.6 (18 reviews) | Not enough data | 
| **Proactive Assistance** | Not enough data | 8.6 (18 reviews) | Not enough data | 
| **Decision Making** | Not enough data | 8.6 (18 reviews) | Not enough data | 

#### Merchandising/Marketing

| Feature | ROC Commerce | Salesforce B2C Commerce | HCL Commerce | 
|---|---|---|---|
| **Storefront Design Tools** | 8.0 (5 reviews) | 8.3 (216 reviews) | 7.7 (84 reviews) | 
| **Product Visualization** | 8.0 (5 reviews) | 8.3 (162 reviews) | 7.7 (84 reviews) | 
| **Recommendations / Personalization** | 8.3 (5 reviews) | 8.2 (232 reviews) | 7.9 (85 reviews) | 
| **Promotions and Discounts** | 9.0 (5 reviews) | 8.0 (222 reviews) | 8.0 (86 reviews) | 
| **Shopping Cart Abandonment** | 8.7 (5 reviews) | 7.7 (208 reviews) | 7.4 (80 reviews) | 
| **Product Reviews** | 7.7 (5 reviews) | 8.1 (207 reviews) | 7.8 (78 reviews) | 
| **SEO** | 9.0 (5 reviews) | 8.1 (205 reviews) | 8.2 (78 reviews) | 

#### Product Catalog

| Feature | ROC Commerce | Salesforce B2C Commerce | HCL Commerce | 
|---|---|---|---|
| **Content Management** | 7.0 (5 reviews) | 8.4 (218 reviews) | 8.1 (82 reviews) | 
| **Product Configuration** | 8.7 (5 reviews) | 8.2 (215 reviews) | 8.0 (85 reviews) | 
| **Product Search and Filtering** | 8.3 (5 reviews) | 8.3 (224 reviews) | 8.0 (79 reviews) | 
| **Intangible Products** | 8.7 (5 reviews) | 8.2 (195 reviews) | 7.6 (73 reviews) | 

#### Order Process

| Feature | ROC Commerce | Salesforce B2C Commerce | HCL Commerce | 
|---|---|---|---|
| **Checkout Process** | Not enough data | 8.3 (218 reviews) | 8.2 (88 reviews) | 
| **Shipping Options** | Not enough data | 8.2 (212 reviews) | 8.2 (85 reviews) | 
| **Tax Display and Processing** | Not enough data | 8.3 (209 reviews) | 8.1 (84 reviews) | 
| **Payment Processing** | Not enough data | 8.3 (215 reviews) | 8.3 (83 reviews) | 
| **Order Management** | Not enough data | 8.3 (217 reviews) | 8.0 (84 reviews) | 
| **Returns / Refunds** | 8.7 (5 reviews) | 7.9 (203 reviews) | 8.0 (80 reviews) | 
| **Inventory Management** | 8.0 (5 reviews) | 8.3 (204 reviews) | 8.4 (76 reviews) | 
| **Multi-Channel Fulfillment** | 8.7 (5 reviews) | 8.2 (187 reviews) | 8.4 (71 reviews) | 

#### Multi-Channel Support

| Feature | ROC Commerce | Salesforce B2C Commerce | HCL Commerce | 
|---|---|---|---|
| **Omnichannel** | Not enough data | 8.3 (200 reviews) | 8.5 (79 reviews) | 
| **Mobile** | Not enough data | 8.2 (203 reviews) | 8.2 (74 reviews) | 
| **Social Commerce** | Not enough data | 8.4 (187 reviews) | 8.3 (71 reviews) | 
| **Customer Service** | Not enough data | 8.3 (207 reviews) | 8.2 (72 reviews) | 
| **Store Locator** | Not enough data | 8.0 (193 reviews) | 8.3 (76 reviews) | 
| **3rd-Party Store Integration** | Not enough data | 8.1 (134 reviews) | 8.1 (71 reviews) | 
| **B2B** | Not enough data | 8.2 (182 reviews) | 8.2 (71 reviews) | 

#### Platform

| Feature | ROC Commerce | Salesforce B2C Commerce | HCL Commerce | 
|---|---|---|---|
| **APIs** | Not enough data | 8.2 (199 reviews) | 8.0 (79 reviews) | 
| **Customization** | Not enough data | 8.2 (216 reviews) | 7.9 (81 reviews) | 
| **Integrations to Add-on Tools** | Not enough data | 8.3 (206 reviews) | 7.9 (78 reviews) | 
| **User Management** | Not enough data | 8.4 (216 reviews) | 8.1 (80 reviews) | 
| **Reporting / Analytics** | Not enough data | 8.2 (221 reviews) | 7.9 (80 reviews) | 
| **Security** | Not enough data | 8.6 (210 reviews) | 8.3 (81 reviews) | 
| **Multi-Site Management** | Not enough data | 8.6 (197 reviews) | 8.2 (76 reviews) | 
| **Admin Access Rights** | Not enough data | 8.5 (202 reviews) | 8.4 (83 reviews) | 
| **Test-to-Product Migration** | Not enough data | 8.3 (187 reviews) | 8.1 (77 reviews) | 
| **Internationalization** | Not enough data | 8.5 (183 reviews) | 8.0 (78 reviews) | 
| **Cross Browser Support** | Not enough data | 8.4 (194 reviews) | 8.2 (82 reviews) | 
| **Performance and Reliability** | Not enough data | 8.5 (223 reviews) | 8.3 (87 reviews) | 

### Omnichannel Commerce

| Product | Score | Reviews |
|---|---|---|
| **ROC Commerce** | N/A | N/A |
| **Salesforce B2C Commerce** | 8.4/10 | 28 |
| **HCL Commerce** | N/A | N/A |

#### Reporting

| Feature | ROC Commerce | Salesforce B2C Commerce | HCL Commerce | 
|---|---|---|---|
| **Reports & Analytics** | Not enough data | 8.6 (28 reviews) | Not enough data | 
| **Data Transfer Tools** | Not enough data | 8.5 (28 reviews) | Not enough data | 

#### Omnichannel Features 

| Feature | ROC Commerce | Salesforce B2C Commerce | HCL Commerce | 
|---|---|---|---|
| **Retail Management** | Not enough data | 8.0 (27 reviews) | Not enough data | 
| **POS Integration** | Not enough data | 8.0 (27 reviews) | Not enough data | 
| **Social Media Integration** | Not enough data | 8.2 (26 reviews) | Not enough data | 
| **Customer Service Integration** | Not enough data | 8.6 (27 reviews) | Not enough data | 
| **Marketing Tools** | Not enough data | 8.6 (27 reviews) | Not enough data | 
| **E-commerce Integration** | Not enough data | 8.6 (28 reviews) | Not enough data | 
| **ERP Integration** | Not enough data | 8.3 (27 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms)


**Unique to Salesforce B2C Commerce (4):** [E-Merchandising Software](https://www.g2.com/categories/e-merchandising), [Mobile E-Commerce Software](https://www.g2.com/categories/mobile-e-commerce), [Omnichannel Commerce Software](https://www.g2.com/categories/omnichannel-commerce), [Shopping Cart Software](https://www.g2.com/categories/shopping-cart)



---
## Reviewer Demographics

### By Company Size

| Segment | ROC Commerce | Salesforce B2C Commerce | HCL Commerce | 
|---|---|---|---|
| **Small-Business** | 37.5% | 25.8% | 30.7% | 
| **Mid-Market** | 50.0% | 40.6% | 24.3% | 
| **Enterprise** | 12.5% | 33.6% | 45.0% | 

### By Industry

#### ROC Commerce

- **Information Technology and Services:** 28.6%
- **Consulting:** 14.3%
- **Retail:** 14.3%
- **Marketing and Advertising:** 14.3%
- **Hospital & Health Care:** 14.3%
- **Design:** 14.3%

#### Salesforce B2C Commerce

- **Retail:** 12.4%
- **Information Technology and Services:** 11.1%
- **Computer Software:** 8.1%
- **Apparel & Fashion:** 5.6%
- **Accounting:** 4.3%
- **Consumer Goods:** 4.1%
- **Consulting:** 4.0%
- **Financial Services:** 3.8%
- **Marketing and Advertising:** 3.2%
- **Internet:** 2.4%
- **Other:** 40.9%

#### HCL Commerce

- **Retail:** 20.7%
- **Information Technology and Services:** 10.3%
- **Apparel & Fashion:** 9.0%
- **Computer Software:** 6.9%
- **Automotive:** 3.4%
- **Management Consulting:** 3.4%
- **Marketing and Advertising:** 2.8%
- **Financial Services:** 2.8%
- **Food & Beverages:** 2.8%
- **Hospital & Health Care:** 2.8%
- **Other:** 35.2%

---
## Alternatives

### Alternatives to ROC Commerce

- [Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews) — 4.0/5 stars (600 reviews)
- [Shopify](https://www.g2.com/products/shopify/reviews) — 4.4/5 stars (5095 reviews)
- [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) — 4.2/5 stars (580 reviews)
- [WooCommerce](https://www.g2.com/products/woocommerce/reviews) — 4.4/5 stars (1273 reviews)
- [NetSuite](https://www.g2.com/products/netsuite/reviews) — 4.1/5 stars (4768 reviews)
- [Wix](https://www.g2.com/products/wix/reviews) — 4.2/5 stars (1873 reviews)
- [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) — 4.4/5 stars (866 reviews)
- [Square Online (formerly Weebly)](https://www.g2.com/products/square-online-formerly-weebly/reviews) — 4.2/5 stars (482 reviews)
- [Ecwid](https://www.g2.com/products/ecwid/reviews) — 4.7/5 stars (405 reviews)
- [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) — 4.3/5 stars (329 reviews)

### Alternatives to Salesforce B2C Commerce

- [Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews) — 4.0/5 stars (600 reviews)
- [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) — 4.4/5 stars (866 reviews)
- [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) — 4.2/5 stars (580 reviews)
- [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) — 4.3/5 stars (329 reviews)
- [Magento Open Source](https://www.g2.com/products/magento-open-source/reviews) — 4.0/5 stars (266 reviews)
- [Shopify](https://www.g2.com/products/shopify/reviews) — 4.4/5 stars (5095 reviews)
- [WooCommerce](https://www.g2.com/products/woocommerce/reviews) — 4.4/5 stars (1273 reviews)
- [Ecwid](https://www.g2.com/products/ecwid/reviews) — 4.7/5 stars (405 reviews)
- [Centra](https://www.g2.com/products/centra/reviews) — 4.8/5 stars (69 reviews)
- [2Checkout Monetization Platform](https://www.g2.com/products/2checkout-monetization-platform/reviews) — 3.9/5 stars (195 reviews)

### Alternatives to HCL Commerce

- [Shopify](https://www.g2.com/products/shopify/reviews) — 4.4/5 stars (5095 reviews)
- [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) — 4.2/5 stars (580 reviews)
- [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) — 4.3/5 stars (329 reviews)
- [Magento Open Source](https://www.g2.com/products/magento-open-source/reviews) — 4.0/5 stars (266 reviews)
- [2Checkout Monetization Platform](https://www.g2.com/products/2checkout-monetization-platform/reviews) — 3.9/5 stars (195 reviews)
- [Miva](https://www.g2.com/products/miva/reviews) — 4.4/5 stars (190 reviews)
- [Oracle Commerce](https://www.g2.com/products/oracle-commerce/reviews) — 4.0/5 stars (188 reviews)
- [Volusion](https://www.g2.com/products/volusion/reviews) — 3.2/5 stars (68 reviews)
- [Cleverbridge](https://www.g2.com/products/cleverbridge/reviews) — 4.4/5 stars (59 reviews)
- [Salesforce B2B Commerce](https://www.g2.com/products/salesforce-b2b-commerce/reviews) — 4.4/5 stars (295 reviews)

---
## Top Discussions

### ROC Commerce

- Title: [What is ROC Commerce used for?](https://www.g2.com/discussions/what-is-roc-commerce-used-for) — 1 comment
  > **Top comment:** "ROC Commerce is employed by businesses in retail, wholesale and distribution, automotive, healthcare, and similar sectors to enhance their online presence,..."

### Salesforce B2C Commerce

- Title: [Is Salesforce an ecommerce platform?](https://www.g2.com/discussions/is-salesforce-an-ecommerce-platform) — 1 comment
  > **Top comment:** "Yes B2C Commerce is an ecommerce platform. The Salesforce B2C Commerce Platform empowers customers to quickly grow profitability.  Customers o all sizes can..."
- Title: [What is b2b and b2c in Salesforce?](https://www.g2.com/discussions/salesforce-commerce-for-b2c-what-is-b2b-and-b2c-in-salesforce) — 1 comment
  > **Top comment:** "B2B is digital solutions for business to business buyers and B2C is digital solutions for business to customer buyers. For more information checkout..."
- Title: [What is a b2c platform?](https://www.g2.com/discussions/what-is-a-b2c-platform) — 1 comment
  > **Top comment:** "B2C business-to-consumer ecommerce, also called retail ecommerce, is a business model that involves sales between online businesses and consumers. B2C..."
- Title: [What is Salesforce commerce?](https://www.g2.com/discussions/what-is-salesforce-commerce) — 1 comment
  > **Top comment:** "Salesforce Commerce helps you maximize revenue and deliver success now through capabilities including B2C Commerce, B2B Commerce, Order Management, and..."

### HCL Commerce

- Title: [HCL Commerce's Service and productivity.](https://www.g2.com/discussions/hcl-commerce-s-service-and-productivity) — 1 comment, 1 upvote
  > **Top comment:** "Usually I don’t write these kind of reviews but this time I just want to protect people from future scam… because these croocks aren’t going to stop I know..."
- Title: [How can it be useful for more people?](https://www.g2.com/discussions/37335-how-can-it-be-useful-for-more-people) — 1 comment, 1 upvote
  > **Top comment:** "I'm not sure what you asking for but the system have a lot of built in roles with different access and responsibilities. It's even possible to use workflow..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/roc-commerce-vs-salesforce-b2c-commerce-vs-hcl-commerce)