# RO Writer, Tekmetric vs Shop-Ware Comparison | | RO Writer | Tekmetric | Shop-Ware | |---|---|---|---| | **Star Rating** | 3.0 out of 5 | 4.9 out of 5 | 4.9 out of 5 | | **Total Reviews** | 11 | 481 | 41 | | **Largest Market Segment** | Small-Business (90.9% of reviews) | Small-Business (93.8% of reviews) | Small-Business (87.5% of reviews) | | **Entry Level Price** | Contact Us Per Month | $179.00 Per Month | No pricing available | --- ## Top Pros & Cons ### RO Writer **Not enough data** ### Tekmetric Pros: - Ease of Use (122 reviews) - Integrations (48 reviews) Cons: - Missing Features (24 reviews) - Parts Management (20 reviews) ### Shop-Ware **Not enough data** --- ## Ratings Comparison | Rating | RO Writer | Tekmetric | Shop-Ware | |---|---|---|---| | **Meets Requirements** | 7.3 (8 reviews) | 9.2 (397 reviews) | 9.4 (30 reviews) | | **Ease of Use** | 5.6 (8 reviews) | 9.4 (410 reviews) | 9.8 (30 reviews) | | **Ease of Setup** | Not enough data | 9.4 (325 reviews) | 8.7 (13 reviews) | | **Ease of Admin** | Not enough data | 9.5 (188 reviews) | 9.5 (13 reviews) | | **Quality of Support** | 6.3 (8 reviews) | 9.5 (388 reviews) | 9.8 (30 reviews) | | **Has the product been a good partner in doing business?** | Not enough data | 9.8 (190 reviews) | 9.6 (13 reviews) | | **Product Direction (% positive)** | 3.5 (9 reviews) | 9.8 (397 reviews) | 10.0 (28 reviews) | --- ## Pricing ### RO Writer #### Entry-Level Pricing Plan: RO Writer Price: Contact Us Per Month Description: For high-volume/multi-location shops wanting more control. Advanced automation, communication, reporting tools and more to help you manage growth without extra admin work. Key Features: - Everything in Essentials, plus: - Integrated payments - Advanced reporting & dashboards [Browse all 2 editions](https://www.g2.com/products/ro-writer/pricing) #### Free Trial No ### Tekmetric #### Entry-Level Pricing Plan: Start Price: $179.00 Per Month Description: Unlimited users, unlimited RO's, unlimited support, no hidden fees. ‍ Choose flexible month-to-month billing or a discounted annual plan. No long-term contracts required. Key Features: - Unlimited Users - Unlimited RO's - Unlimited Digital Vehicle Inspections [Browse all 4 editions](https://www.g2.com/products/tekmetric/pricing) #### Free Trial No ### Shop-Ware #### Entry-Level Pricing No pricing available #### Free Trial Yes --- ## Features Comparison By Category ### Auto Shop Management | Product | Score | Reviews | |---|---|---| | **RO Writer** | N/A | N/A | | **Tekmetric** | 8.7/10 | 214 | | **Shop-Ware** | N/A | N/A | #### Operations Management - Auto Shop Management | Feature | RO Writer | Tekmetric | Shop-Ware | |---|---|---|---| | **Appointment Scheduling** | Not enough data | 9.0 (191 reviews) | Not enough data | | **Inventory Management** | Not enough data | 8.4 (192 reviews) | Not enough data | | **Task Management** | Not enough data | 9.3 (193 reviews) | Not enough data | | **Digital Vehicle Inspection (DVI)** | Not enough data | 9.2 (191 reviews) | Not enough data | | **Employee Management** | Not enough data | 8.8 (182 reviews) | Not enough data | #### Customer Relationship Management - Auto Shop Management | Feature | RO Writer | Tekmetric | Shop-Ware | |---|---|---|---| | **Automated Reminders** | Not enough data | 7.4 (178 reviews) | Not enough data | | **Marketing** | Not enough data | 7.0 (174 reviews) | Not enough data | | **CRM** | Not enough data | 8.3 (186 reviews) | Not enough data | #### Financial Management - Auto Shop Management | Feature | RO Writer | Tekmetric | Shop-Ware | |---|---|---|---| | **Reports and Analytics** | Not enough data | 9.1 (190 reviews) | Not enough data | | **Billing and Invoicing** | Not enough data | 9.4 (189 reviews) | Not enough data | | **Estimating** | Not enough data | 9.5 (197 reviews) | Not enough data | --- ## Categories **Shared Categories (2):** [Auto Repair Software](https://www.g2.com/categories/auto-repair), [Auto Shop Management Software](https://www.g2.com/categories/auto-shop-management) --- ## Reviewer Demographics ### By Company Size | Segment | RO Writer | Tekmetric | Shop-Ware | |---|---|---|---| | **Small-Business** | 90.9% | 93.8% | 87.5% | | **Mid-Market** | 9.1% | 5.8% | 7.5% | | **Enterprise** | 0% | 0.4% | 5.0% | ### By Industry #### RO Writer - **Automotive:** 72.7% - **Information Services:** 9.1% - **Building Materials:** 9.1% - **Accounting:** 9.1% #### Tekmetric - **Automotive:** 97.7% - **Consumer Services:** 0.7% - **Manufacturing:** 0.2% - **Transportation/Trucking/Railroad:** 0.2% - **Market Research:** 0.2% - **Machinery:** 0.2% - **Internet:** 0.2% - **Higher Education:** 0.2% - **Accounting:** 0.2% #### Shop-Ware - **Automotive:** 95.0% - **Telecommunications:** 2.5% - **Internet:** 2.5% --- ## Alternatives ### Alternatives to RO Writer - [AutoLeap](https://www.g2.com/products/autoleap/reviews) — 4.8/5 stars (729 reviews) - [Shopmonkey](https://www.g2.com/products/shopmonkey/reviews) — 4.6/5 stars (410 reviews) - [Alldata](https://www.g2.com/products/alldata/reviews) — 4.1/5 stars (24 reviews) - [ARI (Auto Repair Software)](https://www.g2.com/products/ari-auto-repair-software/reviews) — 4.6/5 stars (118 reviews) - [AutoRepair Cloud](https://www.g2.com/products/autorepair-cloud/reviews) — 4.8/5 stars (101 reviews) - [Fullbay](https://www.g2.com/products/fullbay/reviews) — 4.8/5 stars (72 reviews) - [Mitchell 1 Automotive Repair](https://www.g2.com/products/mitchell-1-automotive-repair/reviews) — 3.8/5 stars (21 reviews) - [Manager SE](https://www.g2.com/products/manager-se/reviews) — 4.0/5 stars (10 reviews) - [GaragePlug](https://www.g2.com/products/garageplug/reviews) — 4.9/5 stars (36 reviews) - [Protractor.NET](https://www.g2.com/products/protractor-net/reviews) — 4.5/5 stars (3 reviews) ### Alternatives to Tekmetric - [AutoLeap](https://www.g2.com/products/autoleap/reviews) — 4.8/5 stars (729 reviews) - [Shopmonkey](https://www.g2.com/products/shopmonkey/reviews) — 4.6/5 stars (410 reviews) - [Alldata](https://www.g2.com/products/alldata/reviews) — 4.1/5 stars (24 reviews) - [Fullbay](https://www.g2.com/products/fullbay/reviews) — 4.8/5 stars (72 reviews) - [GaragePlug](https://www.g2.com/products/garageplug/reviews) — 4.9/5 stars (36 reviews) - [Mitchell 1 Automotive Repair](https://www.g2.com/products/mitchell-1-automotive-repair/reviews) — 3.8/5 stars (21 reviews) - [ARI (Auto Repair Software)](https://www.g2.com/products/ari-auto-repair-software/reviews) — 4.6/5 stars (118 reviews) - [CCC ONE](https://www.g2.com/products/ccc-intelligent-solutions-ccc-one/reviews) — 4.7/5 stars (21 reviews) - [AutoFluent](https://www.g2.com/products/autofluent/reviews) — 4.8/5 stars (10 reviews) - [identifix](https://www.g2.com/products/identifix/reviews) — 4.1/5 stars (6 reviews) ### Alternatives to Shop-Ware - [AutoLeap](https://www.g2.com/products/autoleap/reviews) — 4.8/5 stars (729 reviews) - [Shopmonkey](https://www.g2.com/products/shopmonkey/reviews) — 4.6/5 stars (410 reviews) - [Alldata](https://www.g2.com/products/alldata/reviews) — 4.1/5 stars (24 reviews) - [Fullbay](https://www.g2.com/products/fullbay/reviews) — 4.8/5 stars (72 reviews) - [GaragePlug](https://www.g2.com/products/garageplug/reviews) — 4.9/5 stars (36 reviews) - [ARI (Auto Repair Software)](https://www.g2.com/products/ari-auto-repair-software/reviews) — 4.6/5 stars (118 reviews) - [Mitchell 1 Automotive Repair](https://www.g2.com/products/mitchell-1-automotive-repair/reviews) — 3.8/5 stars (21 reviews) - [CCC ONE](https://www.g2.com/products/ccc-intelligent-solutions-ccc-one/reviews) — 4.7/5 stars (21 reviews) - [AutoFluent](https://www.g2.com/products/autofluent/reviews) — 4.8/5 stars (10 reviews) - [AutoRepair Cloud](https://www.g2.com/products/autorepair-cloud/reviews) — 4.8/5 stars (101 reviews) --- ## Top Discussions ### RO Writer No discussions available for this product. ### Tekmetric - Title: [What is Tekmetric used for?](https://www.g2.com/discussions/what-is-tekmetric-used-for) — 1 comment > **Top comment:** "Mainly in auto body stores for parts ordering and customer information" ### Shop-Ware - Title: [Non-Standard Vins](https://www.g2.com/discussions/non-standard-vins) — 2 comments, 1 upvote *(includes official response)* > **Top comment:** "Shop-Ware will decode the VIN for standard production vehicles built in 1982 or newer. If you need to add a car without a standard VIN, first click on the..." - Title: [Parts Matrix](https://www.g2.com/discussions/parts-matrix) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Shop-Ware has a feature we call the Parts GP Optimizer, which calculates optimized parts markups according to your shop's unique sales mix and history and..." - Title: [Labor Cost](https://www.g2.com/discussions/labor-cost) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Shop-Ware uses "average labor cost" to calculate overall GP, labor GP %, and GP/BH. To enter Average Labor Cost, go to Shop Settings → RO Info and..." - Title: [CRM Integrations](https://www.g2.com/discussions/crm-integrations-d32bef3f-1e0f-4b39-94dd-71fef6fc2aaa) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Shop-Ware has integrations with these CRM providers: MyShopManager Service Intelligence MechanicAdvisor Kukui MechanicNet Autotext.me Throttle CRM" - Title: [Automated Alerts](https://www.g2.com/discussions/automated-alerts) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "No, shops always control when a customer receives an update from Shop-Ware by using the “Share” button. Why? Because when shops control information, they can..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/ro-writer-vs-tekmetric-vs-shop-ware)