# RMS vs SkyTouch Technology Comparison | | RMS | SkyTouch Technology | |---|---|---| | **Star Rating** | 4.4 out of 5 | 4.5 out of 5 | | **Total Reviews** | 20 | 108 | | **Largest Market Segment** | Small-Business (65.0% of reviews) | Small-Business (85.8% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | --- ## Ratings Comparison | Rating | RMS | SkyTouch Technology | |---|---|---| | **Meets Requirements** | 8.7 (19 reviews) | 8.9 (88 reviews) | | **Ease of Use** | 8.7 (18 reviews) | 9.3 (90 reviews) | | **Ease of Setup** | 8.7 (5 reviews) | 8.9 (57 reviews) | | **Ease of Admin** | 8.7 (5 reviews) | 9.1 (53 reviews) | | **Quality of Support** | 8.1 (18 reviews) | 8.7 (88 reviews) | | **Has the product been a good partner in doing business?** | 9.0 (5 reviews) | 9.0 (53 reviews) | | **Product Direction (% positive)** | 9.3 (17 reviews) | 8.8 (84 reviews) | --- ## Pricing ### RMS #### Entry-Level Pricing No pricing available #### Free Trial No information available ### SkyTouch Technology #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Channel Management | Product | Score | Reviews | |---|---|---| | **RMS** | N/A | N/A | | **SkyTouch Technology** | N/A | N/A | #### Administration | Feature | RMS | SkyTouch Technology | |---|---|---| | **Integrations** | Not enough data | Not enough data | | **Inventory Management** | Not enough data | Not enough data | | **Automation** | Not enough data | Not enough data | | **Calendar** | Not enough data | Not enough data | | **Reporting & Analytics** | Not enough data | Not enough data | #### Booking Management | Feature | RMS | SkyTouch Technology | |---|---|---| | **Booking Aggregation** | Not enough data | Not enough data | | **Booking Engine** | Not enough data | Not enough data | | **Rate Setting** | Not enough data | Not enough data | #### Booking Management | Feature | RMS | SkyTouch Technology | |---|---|---| | **Booking Aggregation** | Not enough data | Not enough data | | **Booking Engine** | Not enough data | Not enough data | | **Rate Setting** | Not enough data | Not enough data | #### Administration | Feature | RMS | SkyTouch Technology | |---|---|---| | **Inventory Management** | Not enough data | Not enough data | | **Integrations** | Not enough data | Not enough data | | **Automation** | Not enough data | Not enough data | | **Reporting & Analytics** | Not enough data | Not enough data | | **Calendar** | Not enough data | Not enough data | #### Marketing | Feature | RMS | SkyTouch Technology | |---|---|---| | **Marketing Tools** | Not enough data | Not enough data | | **Online Reputation Management** | Not enough data | Not enough data | #### Marketing | Feature | RMS | SkyTouch Technology | |---|---|---| | **Online Reputation Management** | Not enough data | Not enough data | | **Marketing Tools** | Not enough data | Not enough data | ### Hotel Management | Product | Score | Reviews | |---|---|---| | **RMS** | 8.5/10 | 11 | | **SkyTouch Technology** | 8.0/10 | 77 | #### Property Management | Feature | RMS | SkyTouch Technology | |---|---|---| | **Room Inventory** | 8.6 (11 reviews) | 9.1 (75 reviews) | | **Revenue Management** | 8.6 (11 reviews) | 8.7 (72 reviews) | | **Facility Maintenance** | 8.6 (11 reviews) | 8.2 (71 reviews) | | **Distribution Management** | 8.2 (11 reviews) | 8.5 (70 reviews) | #### Guest Management | Feature | RMS | SkyTouch Technology | |---|---|---| | **Central Reservation System** | 8.5 (10 reviews) | 8.7 (69 reviews) | | **Marketing and Loyalty Programs** | 7.7 (11 reviews) | 6.8 (61 reviews) | | **Guest Messaging** | 8.8 (11 reviews) | 6.4 (60 reviews) | #### Staff Management | Feature | RMS | SkyTouch Technology | |---|---|---| | **Housekeeping** | 8.5 (11 reviews) | 8.5 (72 reviews) | | **Shift Scheduling** | 8.5 (11 reviews) | 6.5 (55 reviews) | #### Platform | Feature | RMS | SkyTouch Technology | |---|---|---| | **Reporting and Analytics** | 8.6 (11 reviews) | 8.4 (72 reviews) | | **Channel Manager Integration** | 8.6 (11 reviews) | 8.5 (52 reviews) | #### Agentic AI - Hotel Management | Feature | RMS | SkyTouch Technology | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | ### Guest Messaging | Product | Score | Reviews | |---|---|---| | **RMS** | N/A | N/A | | **SkyTouch Technology** | N/A | N/A | #### Agentic AI - Guest Messaging | Feature | RMS | SkyTouch Technology | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | --- ## Categories **Shared Categories (2):** [Hotel Management Software](https://www.g2.com/categories/hotel-management), [Channel Management Software](https://www.g2.com/categories/channel-management-aec9a9bb-956c-47e7-ab47-2f3b42d9546e) **Unique to RMS (1):** [Guest Messaging Software](https://www.g2.com/categories/guest-messaging) --- ## Reviewer Demographics ### By Company Size | Segment | RMS | SkyTouch Technology | |---|---|---| | **Small-Business** | 65.0% | 85.8% | | **Mid-Market** | 25.0% | 12.3% | | **Enterprise** | 10.0% | 1.9% | ### By Industry #### RMS - **Hospitality:** 20.0% - **Marketing and Advertising:** 10.0% - **Leisure, Travel & Tourism:** 10.0% - **Banking:** 10.0% - **Restaurants:** 5.0% - **Real Estate:** 5.0% - **Newspapers:** 5.0% - **Internet:** 5.0% - **Information Technology and Services:** 5.0% - **Human Resources:** 5.0% - **Other:** 20.0% #### SkyTouch Technology - **Hospitality:** 91.5% - **Accounting:** 4.7% - **Religious Institutions:** 0.9% - **Real Estate:** 0.9% - **Leisure, Travel & Tourism:** 0.9% - **Government Administration:** 0.9% --- ## Alternatives ### Alternatives to RMS - [Hostaway](https://www.g2.com/products/hostaway/reviews) — 4.8/5 stars (414 reviews) - [Oracle Hospitality OPERA Property Management System](https://www.g2.com/products/oracle-hospitality-opera-property-management-system/reviews) — 4.2/5 stars (65 reviews) - [Guesty](https://www.g2.com/products/guesty/reviews) — 4.6/5 stars (110 reviews) - [Cloudbeds](https://www.g2.com/products/cloudbeds/reviews) — 4.3/5 stars (40 reviews) - [Lodgify](https://www.g2.com/products/lodgify/reviews) — 4.2/5 stars (71 reviews) - [StayNTouch Cloud PMS](https://www.g2.com/products/stayntouch-cloud-pms/reviews) — 4.4/5 stars (67 reviews) - [HotelBee](https://www.g2.com/products/hotelbee/reviews) — 4.6/5 stars (25 reviews) - [Hostfully](https://www.g2.com/products/hostfully/reviews) — 4.5/5 stars (63 reviews) - [Trumpia](https://www.g2.com/products/trumpia/reviews) — 4.4/5 stars (59 reviews) - [360HMS](https://www.g2.com/products/360-mango-solutions-pvt-ltd-360hms/reviews) — 4.2/5 stars (59 reviews) ### Alternatives to SkyTouch Technology - [Hostaway](https://www.g2.com/products/hostaway/reviews) — 4.8/5 stars (414 reviews) - [Oracle Hospitality OPERA Property Management System](https://www.g2.com/products/oracle-hospitality-opera-property-management-system/reviews) — 4.2/5 stars (65 reviews) - [Cloudbeds](https://www.g2.com/products/cloudbeds/reviews) — 4.3/5 stars (40 reviews) - [StayNTouch Cloud PMS](https://www.g2.com/products/stayntouch-cloud-pms/reviews) — 4.4/5 stars (67 reviews) - [Guesty](https://www.g2.com/products/guesty/reviews) — 4.6/5 stars (110 reviews) - [360HMS](https://www.g2.com/products/360-mango-solutions-pvt-ltd-360hms/reviews) — 4.2/5 stars (59 reviews) - [WebRezPro](https://www.g2.com/products/webrezpro/reviews) — 4.3/5 stars (35 reviews) - [Lodgify](https://www.g2.com/products/lodgify/reviews) — 4.2/5 stars (71 reviews) - [Canary Technologies](https://www.g2.com/products/canary-technologies/reviews) — 4.8/5 stars (24 reviews) - [RoomRaccoon](https://www.g2.com/products/roomraccoon/reviews) — 4.4/5 stars (14 reviews) --- ## Top Discussions ### RMS No discussions available for this product. ### SkyTouch Technology - Title: [What is SkyTouch hotel OS?](https://www.g2.com/discussions/what-is-skytouch-hotel-os) — 1 comment *(includes official response)* > **Top comment:** "Available anytime, anywhere, and ever-evolving to stay ahead of technology trends, SkyTouch empowers hoteliers with a best of breed cloud-based hotel..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/rms-north-america-rms-vs-skytouch-technology)