# Rival Technologies vs SurveyMonkey Comparison
---
## AI Generated Summary
- **G2 reviewers report** that SurveyMonkey excels in user-friendliness, with many users appreciating its intuitive drag-and-drop interface and clean design. One user highlighted how easy it is to navigate, making the survey creation process quick and efficient.
- **Users say** Rival Technologies stands out for its mobile-first approach, which significantly enhances engagement and response rates. Reviewers noted that this design not only boosts participation but also improves the quality of data collected, making it a strong choice for real-time feedback.
- **According to verified reviews** , SurveyMonkey's implementation process is praised for its simplicity, with users mentioning that the initial setup was straightforward and hassle-free. This ease of setup is a key factor for teams looking to get started quickly.
- **Reviewers mention** that while Rival Technologies offers a solid mobile experience, it has fewer templates and customization options compared to SurveyMonkey. Users noted that this could limit flexibility for those looking to create more tailored surveys.
- **Users appreciate** SurveyMonkey's robust reporting features, with many highlighting the ability to generate clear and organized reports. This capability allows teams to easily analyze feedback and make informed decisions, which is crucial for effective survey management.
- **G2 reviewers indicate** that Rival Technologies provides excellent support, with users rating it highly for responsiveness and helpfulness. This level of support can be a significant advantage for teams that may need assistance during their survey processes.



| | Rival Technologies | SurveyMonkey | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 37 | 23,555 | 
| **Largest Market Segment** | Mid-Market (47.1% of reviews) | Small-Business (36.5% of reviews) | 
| **Entry Level Price** | No pricing available | Contact Us | 

---
## Top Pros & Cons

### Rival Technologies

Pros:
- Helpful (4 reviews)
- Ease of Use (2 reviews)

Cons:
- Survey Issues (2 reviews)
- Complexity (1 reviews)

### SurveyMonkey

Pros:
- Ease of Use (345 reviews)
- Ease of Creation (156 reviews)

Cons:
- Expensive (113 reviews)
- Limitations (87 reviews)

---
## Ratings Comparison
| Rating | Rival Technologies | SurveyMonkey | 
|---|---|---|
  | **Meets Requirements** | 9.1 (27 reviews) | 9.0 (20682 reviews) | 
  | **Ease of Use** | 9.0 (27 reviews) | 9.2 (20800 reviews) | 
  | **Ease of Setup** | 9.4 (15 reviews) | 9.0 (8135 reviews) | 
  | **Ease of Admin** | 9.0 (12 reviews) | 8.9 (7621 reviews) | 
  | **Quality of Support** | 9.4 (27 reviews) | 8.6 (14675 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.7 (12 reviews) | 8.8 (6671 reviews) | 
  | **Product Direction (% positive)** | 9.5 (23 reviews) | 7.7 (20222 reviews) | 

---
## Pricing

### Rival Technologies

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### SurveyMonkey

#### Entry-Level Pricing

Plan: SurveyMonkey Enterprise

Price: Contact Us

Description: SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.

Key Features:
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security

[Browse all 4 editions](https://www.g2.com/products/surveymonkey/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Feedback Analytics

| Product | Score | Reviews |
|---|---|---|
| **Rival Technologies** | N/A | N/A |
| **SurveyMonkey** | 7.9/10 | 195 |

#### Feedback Management

| Feature | Rival Technologies | SurveyMonkey | 
|---|---|---|
| **Tagging** | Not enough data | 7.8 (150 reviews) | 
| **Segmentation** | Not enough data | 8.1 (147 reviews) | 
| **Custom Reports and Dashboards** | Not enough data | 8.1 (158 reviews) | 

#### Feedback Analysis

| Feature | Rival Technologies | SurveyMonkey | 
|---|---|---|
| **Thematic Analysis** | Not enough data | 8.1 (144 reviews) | 
| **Sentiment Analysis** | Not enough data | 7.9 (144 reviews) | 
| **NPS/CSAT Scoring** | Not enough data | 7.6 (138 reviews) | 

#### Feedback Sources

| Feature | Rival Technologies | SurveyMonkey | 
|---|---|---|
| **Online Reviews** | Not enough data | 8.1 (147 reviews) | 
| **Surveys** | Not enough data | 9.1 (170 reviews) | 
| **Social Media** | Not enough data | 7.8 (138 reviews) | 
| **Customer Service Channels** | Not enough data | 7.7 (136 reviews) | 

#### Generative AI

| Feature | Rival Technologies | SurveyMonkey | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.4 (130 reviews) | 
| **AI Text Summarization** | Not enough data | 7.6 (81 reviews) | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **Rival Technologies** | 8.2/10 | 19 |
| **SurveyMonkey** | 8.3/10 | 1717 |

#### Survey Management

| Feature | Rival Technologies | SurveyMonkey | 
|---|---|---|
| **Survey Builder** | 8.6 (19 reviews) | 9.0 (1510 reviews) | 
| **Question Types** | 8.7 (18 reviews) | 8.9 (1447 reviews) | 
| **Templates** | 6.9 (16 reviews) | 8.6 (1360 reviews) | 
| **Survey Distribution** | 9.2 (17 reviews) | 8.9 (1423 reviews) | 

#### Survey Customization

| Feature | Rival Technologies | SurveyMonkey | 
|---|---|---|
| **Branching/Skip Logic** | 8.7 (17 reviews) | 8.4 (1172 reviews) | 
| **Branding** | 8.4 (17 reviews) | 8.2 (1207 reviews) | 
| **Multimedia Support** | 8.3 (18 reviews) | 8.1 (1073 reviews) | 
| **Multilingual Surveys** | 7.9 (13 reviews) | 8.1 (907 reviews) | 

#### Survey Insights

| Feature | Rival Technologies | SurveyMonkey | 
|---|---|---|
| **Reporting & Analytics** | 7.8 (18 reviews) | 8.6 (1417 reviews) | 
| **BI Tools Integration** | 7.3 (15 reviews) | 8.0 (946 reviews) | 
| **Data Exporting** | 8.1 (18 reviews) | 8.5 (1266 reviews) | 
| **Permissions** | 8.3 (18 reviews) | 8.4 (1138 reviews) | 

#### Agentic AI - Survey

| Feature | Rival Technologies | SurveyMonkey | 
|---|---|---|
| **Adaptive Learning** | Not enough data | 7.6 (147 reviews) | 
| **Proactive Assistance** | Not enough data | 7.7 (152 reviews) | 
| **Decision Making** | Not enough data | 8.0 (153 reviews) | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **Rival Technologies** | N/A | N/A |
| **SurveyMonkey** | 8.3/10 | 247 |

#### Customization

| Feature | Rival Technologies | SurveyMonkey | 
|---|---|---|
| **Custom Fields** | Not enough data | 8.6 (209 reviews) | 
| **Conditional Logic** | Not enough data | 8.3 (194 reviews) | 
| **Multi-page Forms** | Not enough data | 8.7 (214 reviews) | 
| **Design** | Not enough data | 8.6 (228 reviews) | 

#### Additional Functionality

| Feature | Rival Technologies | SurveyMonkey | 
|---|---|---|
| **Embedded Forms** | Not enough data | 8.3 (173 reviews) | 
| **Offline Capability** | Not enough data | 7.6 (151 reviews) | 
| **Notifications** | Not enough data | 8.3 (197 reviews) | 
| **Payments** | Not enough data | 7.8 (150 reviews) | 
| **Mobile Forms** | Not enough data | 8.5 (205 reviews) | 

### Consumer Insights Platforms

| Product | Score | Reviews |
|---|---|---|
| **Rival Technologies** | N/A | N/A |
| **SurveyMonkey** | N/A | N/A |

#### Survey Design - Consumer Insights Platforms

| Feature | Rival Technologies | SurveyMonkey | 
|---|---|---|
| **Multi-Use Methodologies** | Not enough data | Not enough data | 
| **Industry & Locale Adaptability** | Not enough data | Not enough data | 
| **Behavioral & Adaptive Logic Guidance** | Not enough data | Not enough data | 
| **Self-Serve Survey Builder** | Not enough data | Not enough data | 
| **AI Smart Probes** | Not enough data | Not enough data | 

#### Audience Access - Consumer Insights Platforms

| Feature | Rival Technologies | SurveyMonkey | 
|---|---|---|
| **Flexible Audience Options** | Not enough data | Not enough data | 
| **Customer Data Upload** | Not enough data | Not enough data | 
| **Consumer Panels** | Not enough data | Not enough data | 

#### Data Collection - Consumer Insights Platforms

| Feature | Rival Technologies | SurveyMonkey | 
|---|---|---|
| **Rapid Research** | Not enough data | Not enough data | 
| **Quality Assurance** | Not enough data | Not enough data | 
| **Mobile / Mixed Mode** | Not enough data | Not enough data | 

#### Analytics - Consumer Insights Platforms

| Feature | Rival Technologies | SurveyMonkey | 
|---|---|---|
| **AI-Powered Insights** | Not enough data | Not enough data | 
| **Qualitative Research Support** | Not enough data | Not enough data | 
| **Benchmarking & Norms** | Not enough data | Not enough data | 

#### Collaboration - Consumer Insights Platforms

| Feature | Rival Technologies | SurveyMonkey | 
|---|---|---|
| **Dashboards & Embedded Integrations** | Not enough data | Not enough data | 
| **Embeddable Reports** | Not enough data | Not enough data | 
| **Shared Workspaces** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Survey Software](https://www.g2.com/categories/survey)


**Unique to SurveyMonkey (3):** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics), [Consumer Insights Platforms](https://www.g2.com/categories/consumer-insights-platforms)


---
## Reviewer Demographics

### By Company Size

| Segment | Rival Technologies | SurveyMonkey | 
|---|---|---|
| **Small-Business** | 29.4% | 36.5% | 
| **Mid-Market** | 47.1% | 34.1% | 
| **Enterprise** | 23.5% | 29.4% | 

### By Industry

#### Rival Technologies

- **Health, Wellness and Fitness:** 9.1%
- **Broadcast Media:** 6.1%
- **Non-Profit Organization Management:** 6.1%
- **Marketing and Advertising:** 6.1%
- **Market Research:** 6.1%
- **Entertainment:** 6.1%
- **Accounting:** 3.0%
- **Apparel & Fashion:** 3.0%
- **Commercial Real Estate:** 3.0%
- **Computer Hardware:** 3.0%
- **Other:** 48.5%

#### SurveyMonkey

- **Education Management:** 8.5%
- **Hospital & Health Care:** 5.9%
- **Higher Education:** 5.8%
- **Marketing and Advertising:** 5.1%
- **Information Technology and Services:** 4.9%
- **Non-Profit Organization Management:** 4.8%
- **Computer Software:** 3.7%
- **Financial Services:** 3.2%
- **Retail:** 2.6%
- **Health, Wellness and Fitness:** 2.1%
- **Other:** 53.4%

---
## Alternatives

### Alternatives to Rival Technologies

- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1003 reviews)
- [Intuit Mailchimp All-in-One Marketing Platform](https://www.g2.com/products/intuit-mailchimp-all-in-one-marketing-platform/reviews) — 4.4/5 stars (5425 reviews)
- [User Interviews](https://www.g2.com/products/user-interviews/reviews) — 4.6/5 stars (1046 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48082 reviews)
- [Constant Contact](https://www.g2.com/products/constant-contact/reviews) — 4.1/5 stars (7397 reviews)
- [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) — 4.6/5 stars (5833 reviews)
- [G2 Marketing Solutions](https://www.g2.com/products/g2/reviews) — 4.6/5 stars (5530 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5257 reviews)
- [SOCi](https://www.g2.com/products/soci/reviews) — 4.5/5 stars (4434 reviews)
- [Assembly by Quantum Workplace](https://www.g2.com/products/assembly-by-quantum-workplace/reviews) — 4.8/5 stars (4023 reviews)

### Alternatives to SurveyMonkey

- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2064 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5257 reviews)
- [AskNicely](https://www.g2.com/products/asknicely/reviews) — 4.7/5 stars (1050 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1003 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (954 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (472 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (470 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews)
- [SurveyLegend](https://www.g2.com/products/surveylegend/reviews) — 4.4/5 stars (560 reviews)
- [Survicate](https://www.g2.com/products/survicate/reviews) — 4.6/5 stars (210 reviews)

---
## Top Discussions

### Rival Technologies

No discussions available for this product.

### SurveyMonkey

- Title: [How it can be integrated with other applications such as Micrsoft Teams?](https://www.g2.com/discussions/how-it-can-be-integrated-with-other-applications-such-as-micrsoft-teams) — 9 comments, 2 upvotes
  > **Top comment:** "Hello Ravish, 

We recently tried to find a tool as such also for reporting. My recommendation would be to upgrade your service pack for more analytic..."
- Title: [Can I create visualizations in SurveyMonkey based on the answers I collect?](https://www.g2.com/discussions/can-i-create-visualizations-in-surveymonkey-based-on-the-answers-i-collect) — 8 comments, 1 upvote
  > **Top comment:** "Yes. There are different visual graph options that make viewing and presenting results extremely easy."
- Title: [What is SurveyMonkey used for?](https://www.g2.com/discussions/what-is-surveymonkey-used-for) — 6 comments
  > **Top comment:** "I would use it to gather feedback or insights on our products and how to best meet our customers needs."
- Title: [Can Survey Monkey identify respondents?Can Survey-monkey track IP addresses?What are custom variable](https://www.g2.com/discussions/can-survey-monkey-identify-respondents-can-survey-monkey-track-ip-addresses-what-are-custom-variable) — 5 comments, 2 upvotes
  > **Top comment:** "You can identify respondents if you select the option for your survey responses to not be anonymous.  This option is in the 'Collect Responses' section. "
- Title: [What is SurveyMonkey Market Research Solutions used for?](https://www.g2.com/discussions/what-is-surveymonkey-market-research-solutions-used-for) — 3 comments, 2 upvotes
  > **Top comment:** "Complete solutions for comprehending your target market, making decisions about new product innovations, and doing innovative branding and messaging analysis..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/rival-technologies-vs-surveymonkey)