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Compare Rival IQ and Sprinklr Insights 
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At a Glance
Market Segments
Small-Business (60.9% of reviews)
Enterprise (48.5% of reviews)
Entry-Level Pricing
$239.00
Contact Us 1 Seat/Per month (billed annually) Per Year
Rival IQ
Star Rating
(49)4.5 out of 5
Market Segments
Small-Business (60.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$239.00
Browse all 3 pricing plansSprinklr Insights
Star Rating
(105)4.3 out of 5
Market Segments
Enterprise (48.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 1 Seat/Per month (billed annually) Per Year
Learn more about Sprinklr InsightsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Rival IQ excels in ease of use with a score of 9.4, making it particularly favorable for small businesses. In contrast, Sprinklr Insights has a lower ease of use rating of 7.8, which some reviewers mention can lead to a steeper learning curve for new users.
- Reviewers mention that Rival IQ's competitor analysis feature stands out with a score of 9.6, providing in-depth insights that help businesses understand their market position. Conversely, Sprinklr Insights scores only 7.9 in this area, with users noting that its competitor analysis lacks some depth compared to Rival IQ.
- G2 users highlight Rival IQ's report exporting capabilities, scoring 9.1, as a significant advantage for users needing to share insights easily. Sprinklr Insights, while still functional, scores lower at 8.4, with some users expressing a desire for more flexible exporting options.
- Users on G2 report that Rival IQ's social measurement tools are robust, scoring 8.8, which helps businesses track their social media performance effectively. In contrast, Sprinklr Insights, with a score of 7.8, is seen as less comprehensive in this area, leading some users to seek additional tools for thorough analysis.
- Reviewers mention that Rival IQ's post performance tracking is highly rated at 9.1, allowing users to gauge the effectiveness of their content. Sprinklr Insights, while scoring 8.6, is noted by users as having less intuitive tracking features, which can hinder quick assessments.
- Users say that Rival IQ's customer support is exceptional, with a quality rating of 9.5, often highlighting the responsiveness and helpfulness of the support team. In contrast, Sprinklr Insights, with a score of 8.3, has received feedback indicating that support can be slower and less effective at resolving issues.
Pricing
Entry-Level Pricing
Rival IQ
Drive
$239.00
Save 15% with an Annual Subscription.
- Track up to 10 companies on Facebook, Instagram, Twitter, TikTok, and LinkedIn
- 6 months of data history
- 12 hours data freshness
Sprinklr Insights
Sprinklr Insights Enterprise
Contact Us
1 Seat/Per month (billed annually) Per Year
- Best data coverage across the web, social and digital channels
- Product and location Insights
- Visual and content insights
Free Trial
Rival IQ
Free Trial is available
Sprinklr Insights
Free Trial is available
Ratings
Meets Requirements
8.7
42
8.5
80
Ease of Use
9.3
42
7.7
79
Ease of Setup
9.5
28
7.0
43
Ease of Admin
9.6
27
7.5
38
Quality of Support
9.2
41
8.3
77
Has the product been a good partner in doing business?
9.6
27
8.1
39
Product Direction (% positive)
8.7
37
9.3
80
Features by Category
Social Analytics
9.4(won by 1.7)
30
7.7
56
8.3(won by 0.6)
26
7.7
55
8.9(won by 0.3)
28
8.6
58
6.1
18
7.1(won by 1.0)
43
Feature Not Available
7.1(won by default)
43
6.7
5
8.0(won by 1.3)
51
5.0
5
7.8(won by 2.8)
54
Reports & Dashboards
8.1
26
8.2(won by 0.1)
59
9.0(won by 0.8)
26
8.2
57
8.6(won by 0.1)
23
8.5
52
Not enough data
7.2(won by default)
39
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Media Channels
Not enough data
6.7
20
Not enough data
6.6
20
Not enough data
8.7
21
Geographic Coverage
Not enough data
8.1
20
Not enough data
8.3
19
Not enough data
7.8
20
Reporting
Not enough data
8.1
23
Not enough data
7.7
22
Not enough data
8.1
23
Not enough data
8.8
22
Agentic AI - Media Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
6.2
15
Not enough data
6.1
15
Monitoring & Listening
Not enough data
8.8
49
Not enough data
7.5
40
Not enough data
8.5
45
Not enough data
8.4
44
Not enough data
8.4
43
Not enough data
7.7
44
Agentic AI - Social Media Listening Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management & Analysis
Not enough data
7.9
48
Not enough data
8.7
50
Not enough data
7.7
45
Not enough data
8.3
41
Brand Signals
Not enough data
8.1
31
Not enough data
6.8
29
Not enough data
7.9
34
Brand Analytics
Not enough data
8.0
33
Not enough data
8.4
32
Categories
Categories
Shared Categories
Rival IQ and Sprinklr Insights are categorized as Social Media Analytics
Unique Categories
Rival IQ has no unique categories
Sprinklr Insights is categorized as Media Monitoring, Social Media Listening Tools, and Brand Intelligence
Reviews
Reviewers' Company Size
Rival IQ
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sprinklr Insights
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
39.1%
Information Technology and Services
8.7%
Computer Software
6.5%
Non-Profit Organization Management
4.3%
Management Consulting
4.3%
Other
37.0%
Marketing and Advertising
22.0%
Retail
6.0%
Information Technology and Services
6.0%
Market Research
5.0%
Financial Services
5.0%
Other
56.0%
Alternatives
Discussions
How does the free 7-day trial work?
1 Comment
Official Response from Rival IQ
You may evaluate Rival IQ for 14 days completely free, with no commitment and no credit card required. If you require more time to evaluate, please contact...Read more
What are my payment options?
1 Comment
Official Response from Rival IQ
Our online payment system accepts Visa, MasterCard, Discover, and American Express. Monthly plans can only be paid by credit card. For annual plans, we can...Read more
Is there a minimum commitment?
1 Comment
Official Response from Rival IQ
To get the most out of Rival IQ, you'll want to subscribe to an annual plan. Besides receiving an annual pricing discount, you'll get access to additional...Read more
Sprinklr Insights has no discussions with answers
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