Compare Rival and UKG Pro 
At a Glance
Market Segments
Mid-Market (54.5% of reviews)
Mid-Market (48.7% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Rival
Star Rating
(202)3.8 out of 5
Market Segments
Mid-Market (54.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about RivalUKG Pro
Star Rating
(2,179)4.3 out of 5
Market Segments
Mid-Market (48.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about UKG ProSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that UKG Pro excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Rival. Users appreciate its ease of use and the seamless integration of features, making daily tasks more efficient.
- According to verified reviews, UKG Pro's implementation process is praised for its intuitiveness, with users highlighting the onboarding wizard that simplifies getting started. In contrast, while Rival is noted for its quick setup, it lacks the same level of comprehensive support during the initial stages.
- Users say that UKG Pro's mobile application is particularly user-friendly, allowing for easy navigation and quick access to essential company information. This contrasts with Rival, where users have noted that while it integrates well with other HR systems, the mobile experience is not as robust.
- Reviewers mention that UKG Pro shines in talent management features, with specific praise for its onboarding and talent management capabilities. Rival, while effective in streamlining HR activities, does not offer the same depth in these areas, which may be a consideration for companies focused on talent development.
- G2 reviewers highlight the quality of support provided by UKG Pro, with many users feeling that they have a reliable partner in their HR processes. In comparison, while Rival's support is adequate, it does not consistently meet the same high standards as reported by UKG Pro users.
- According to recent feedback, UKG Pro's reporting and analytics features are well-received, providing users with valuable insights into their HR data. Rival's analytics capabilities are also praised, particularly the Analytics Summary feature, but users feel that UKG Pro offers a more comprehensive view of their HR metrics.
Pricing
Entry-Level Pricing
Rival
No pricing availableUKG Pro
No pricing availableFree Trial
Rival
No trial information availableUKG Pro
No trial information availableRatings
Meets Requirements
7.4
153
8.5
1,798
Ease of Use
7.5
154
8.5
1,843
Ease of Setup
6.5
118
7.6
1,044
Ease of Admin
7.3
129
8.0
967
Quality of Support
7.5
144
8.1
1,607
Has the product been a good partner in doing business?
7.5
126
8.3
954
Product Direction (% positive)
6.4
148
8.4
1,764
Features by Category
Core HR
Not enough data
8.4
702
Not enough data
8.0
682
Not enough data
Feature Not Available
Not enough data
7.9
512
Not enough data
8.3
591
Not enough data
8.0
748
Generative AI
Not enough data
6.7
55
Platform
6.7
83
7.7
729
6.8
53
7.6
537
7.0
44
7.7
380
7.3
86
8.3
811
7.6
87
8.5
741
6.1
50
7.7
590
6.5
85
8.3
800
7.3
86
7.9
686
Employee Self Service
Not enough data
8.8
935
|
Verified
Not enough data
8.3
736
|
Verified
Not enough data
7.9
653
|
Verified
Administration
Not enough data
8.6
827
|
Verified
Not enough data
8.0
795
|
Verified
Not enough data
9.2
895
|
Verified
Not enough data
8.2
279
Not enough data
8.9
838
|
Verified
Not enough data
8.6
740
|
Verified
Not enough data
8.6
728
|
Verified
Not enough data
9.0
804
|
Verified
Not enough data
9.0
752
|
Verified
Taxes
Not enough data
8.7
782
|
Verified
Not enough data
8.2
693
|
Verified
Not enough data
8.4
626
|
Verified
Integration
Not enough data
7.9
505
|
Verified
Not enough data
8.3
526
|
Verified
Not enough data
8.1
439
|
Verified
Not enough data
8.5
562
|
Verified
Platform
Not enough data
8.2
827
|
Verified
Not enough data
8.5
846
|
Verified
Not enough data
8.5
860
|
Verified
Not enough data
8.6
774
|
Verified
Basics
7.3
5
Not enough data
8.7
5
Not enough data
7.8
6
Not enough data
Not enough data
Not enough data
Data
8.1
6
Not enough data
7.0
5
Not enough data
7.8
6
Not enough data
Logistics
8.0
5
Not enough data
7.8
6
Not enough data
Agentic AI - Offboarding
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basics
Not enough data
8.5
97
Not enough data
8.4
79
Not enough data
9.0
96
Additional Functionality
Not enough data
8.3
64
Not enough data
Feature Not Available
Not enough data
8.5
92
Content
Not enough data
8.5
91
Not enough data
8.3
85
Operations
Not enough data
8.5
54
Not enough data
8.4
54
Not enough data
8.4
52
Not enough data
8.4
51
Not enough data
7.7
54
Platform Basics
Not enough data
8.0
223
Not enough data
8.6
269
Not enough data
8.8
270
Platform Content
Not enough data
8.4
231
Not enough data
8.2
86
Not enough data
8.3
232
Platform Additional Functionality
Not enough data
8.1
221
Not enough data
8.5
241
Not enough data
8.0
92
Not enough data
8.8
220
Not enough data
9.1
298
Healthcare Learning Management Systems (LMS)Hide 6 FeaturesShow 6 Features
Not enough data
Not enough data
Process Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance reviews
Not enough data
7.7
74
|
Verified
Not enough data
7.7
92
|
Verified
Not enough data
8.3
105
|
Verified
Goals
Not enough data
8.3
94
|
Verified
Not enough data
8.0
85
|
Verified
Feedback
Not enough data
7.9
76
|
Verified
Not enough data
7.8
72
Not enough data
7.3
63
Not enough data
6.8
56
Data
Not enough data
8.1
98
|
Verified
Not enough data
8.3
95
|
Verified
Agentic AI - Performance Management
Not enough data
5.5
10
Not enough data
5.5
10
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Recruitment Platform - Recruitment Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Recruitment AI - Recruitment Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Recruitment Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Compensation Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Features - Compensation Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Fatigue Management - Fatigue Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Capabilities - Fatigue Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sourcing
6.6
25
7.7
237
6.9
23
8.0
193
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
Not enough data
Candidate Management - Applicant Tracking System
6.7
21
7.7
219
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
7.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
6.7
83
7.7
729
6.8
53
7.6
537
7.0
44
7.7
380
7.3
86
8.3
811
7.6
87
8.5
741
6.1
50
7.7
590
6.5
85
8.3
800
7.3
86
7.9
686
AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Onboarding
Not enough data
5.7
9
Not enough data
6.0
10
Not enough data
6.0
10
Not enough data
5.8
10
Not enough data
6.8
10
Platform Content
7.9
44
8.1
244
8.1
49
8.5
359
8.3
43
8.5
364
8.7
22
8.2
185
7.8
23
8.1
258
7.5
25
7.9
258
Platform Additional Functionality
7.9
45
8.5
404
6.8
20
7.5
194
7.8
20
7.9
208
8.3
45
8.3
350
8.2
50
8.3
371
Platform Data
7.5
27
7.8
164
7.6
38
7.9
296
7.1
16
8.0
183
Platform
6.7
83
7.7
729
6.8
53
7.6
537
7.0
44
7.7
380
7.3
86
8.3
811
7.6
87
8.5
741
6.1
50
7.7
590
6.5
85
8.3
800
7.3
86
7.9
686
Recruiting and Onboarding
6.5
63
7.7
397
8.5
90
8.3
523
Conversational Automation - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Task Automation - AI Agents for HR
Not enough data
Not enough data
Predictive Analytics - AI Agents for HR
Not enough data
Not enough data
Compliance & Policy - AI Agents for HR
Not enough data
Not enough data
Multi‑System Integration - AI Agents for HR
Not enough data
Not enough data
Proactive Intervention - AI Agents for HR
Not enough data
Not enough data
Agent Governance - AI Agents for HR
Not enough data
Not enough data
Talent Acquisition & Recruitment - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Course Authoring
6.5
12
8.5
37
6.5
9
8.1
33
6.2
11
8.2
38
6.7
13
8.3
33
Course Delivery
8.6
11
8.5
40
8.3
13
8.0
42
8.5
9
8.5
34
Course Management
5.7
7
7.8
24
7.9
12
8.2
36
7.3
10
8.6
32
7.7
5
8.5
36
LMS Marketplace
Not enough data
7.5
20
9.0
5
7.4
23
Not enough data
7.8
21
Interface
7.2
9
8.4
34
6.4
7
8.4
29
Training & eLearning
7.3
19
8.4
35
7.8
23
8.5
40
6.1
19
8.5
37
7.4
16
8.0
29
7.5
19
8.2
34
7.8
20
8.6
38
7.1
19
8.5
36
Generative AI
Feature Not Available
7.1
8
Feature Not Available
7.1
8
Feature Not Available
6.7
7
Agentic AI - Corporate Learning Management Systems
Not enough data
5.7
5
Not enough data
5.7
5
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
6.7
83
7.7
729
6.8
53
7.6
537
7.0
44
7.7
380
7.3
86
8.3
811
7.6
87
8.5
741
6.1
50
7.7
590
6.5
85
8.3
800
7.3
86
7.9
686
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Performance
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Time Tracking
Not enough data
8.0
573
Not enough data
7.8
332
Not enough data
7.8
252
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Mobile Time Tracking
Not enough data
8.2
368
Administration
Not enough data
8.1
393
Not enough data
8.1
424
Not enough data
7.8
370
Not enough data
8.0
310
Not enough data
8.5
491
Platform
Not enough data
8.2
479
Not enough data
7.7
336
Not enough data
7.7
224
Not enough data
8.3
467
Not enough data
7.6
373
Not enough data
Feature Not Available
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
6.7
83
7.7
729
6.8
53
7.6
537
7.0
44
7.7
380
7.3
86
8.3
811
7.6
87
8.5
741
6.1
50
7.7
590
6.5
85
8.3
800
7.3
86
7.9
686
Platform
6.7
83
7.7
729
6.8
53
7.6
537
7.0
44
7.7
380
7.3
86
8.3
811
7.6
87
8.5
741
6.1
50
7.7
590
6.5
85
8.3
800
7.3
86
7.9
686
Workforce Management Platform Features
Not enough data
8.3
105
Not enough data
8.0
123
Not enough data
8.3
209
Not enough data
8.0
209
Not enough data
Feature Not Available
Not enough data
7.9
128
Not enough data
8.1
150
Not enough data
8.5
221
Not enough data
7.7
104
Not enough data
8.2
133
Categories
Categories
Shared Categories
Rival and UKG Pro are categorized as Onboarding, Applicant Tracking Systems (ATS), Corporate Learning Management Systems, Performance Management, and Succession Planning
Unique Categories
Rival is categorized as Recruitment Marketing, Offboarding, Healthcare Learning Management Systems (LMS), and Recruitment Platforms
UKG Pro is categorized as Time Tracking, Healthcare HR, Workforce Management, Payroll, HCM Software, Fatigue Risk Management, Core HR, AI Agents for HR, Compensation Planning, Employee Engagement, and Employee Recognition
Reviews
Reviewers' Company Size
Rival
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UKG Pro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
10.9%
Hospital & Health Care
8.8%
Financial Services
6.2%
Higher Education
5.7%
Construction
4.7%
Other
63.7%
Hospital & Health Care
6.6%
Oil & Energy
5.1%
Hospitality
4.8%
Financial Services
4.6%
Retail
4.3%
Other
74.6%
Alternatives
Discussions
Rival has no discussions with answers
What is UltiPro system?
58 Comments
AR
UltiPro is a product of Ultimate Software which is a leading cloud provider of human capital management (HCM) applications. The award-winning UltiPro offers...Read more
How is the best way to get my NTR to file our unemployment reports timely? They were filed late 3 quarters in 2019. Also, how do I get my NTR to communicate with me and answer my emails and/or phone calls. There's been zero comunication.
3 Comments
RJ
I think the best way would be through the payroll system in CORE since these are tied to unemployment. Read more
Can an employee have multiple direct deposits?
3 Comments
Official Response from UKG Pro
Up to 99 accounts can be created for an employee.Read more
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