G2 reviewers report that SEON. Fraud Fighters excels in customizability, making it a great fit for smaller businesses. Users appreciate how the platform can be tailored to their specific needs, unlike some competitors that may cater primarily to larger retail markets.
Users say that Riskified demonstrates a strong commitment to partnership, often feeling like an extension of their own team. This collaborative approach is highlighted in feedback where users mention the company's dedication to ensuring genuine payments and effective chargeback management.
Reviewers mention that SEON. Fraud Fighters offers excellent customer support, with quick response times and detailed assistance. This level of support is crucial for businesses that need timely help to navigate fraud detection challenges.
According to verified reviews, Riskified's machine learning capabilities are a standout feature, providing a versatile fraud detection system that collects diverse signals. Users have noted how this technology helps in managing chargebacks effectively, ensuring that payments are secure.
G2 reviewers highlight that SEON. Fraud Fighters provides valuable insights when integrated into applications, allowing users to monitor account activity easily. The ability to analyze patterns and discover new fraud links is a significant advantage for businesses looking to enhance their security measures.
Users report that while Riskified has a solid overall performance, it faces challenges in ease of setup compared to SEON. Fraud Fighters, which is noted for its more intuitive onboarding process, making it easier for users to get started without extensive configuration hurdles.
If the customer has been declined but corrects the information supplied How can we update Riskified?
2 Comments
AF
Although you can submit additional information for a second view on a declined order, Riskified can't confirm an order previously declined on your system....Read more
What kind of rules do you have that affect the risk score?
2 Comments
Official Response from SEON
We have pre-set rules, based on our own data, but you have the option to add a rule that fits your business. Our machine learning is also offering you rules...Read more
How does the scoring work?
2 Comments
Official Response from SEON
We work with rules and each of them either adds or deducts points from the “risk score” which will be between 0 (not risky) and 100 (very risky). You have...Read more
I have useful data that is very specific to my business. Can I send that to the system?
2 Comments
Official Response from SEON
Yes. Our system collects all the risk-relevant data points and we also offer industry specific pre-set rules. You may also send your own information, like...Read more
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