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Compare Ringy (formerly iSales) and Vanillasoft 
Featured Products
At a Glance
Market Segments
Small-Business (52.8% of reviews)
Small-Business (58.3% of reviews)
Entry-Level Pricing
No pricing available
Contact Us 5 Users and Platform Fee Per Year
Ringy (formerly iSales)
Star Rating
(57)4.6 out of 5
Market Segments
Small-Business (52.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Ringy (formerly iSales)Vanillasoft
Star Rating
(592)4.5 out of 5
Market Segments
Small-Business (58.3% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 5 Users and Platform Fee Per Year
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Vanillasoft excels in user experience, highlighting its intuitive interface and ease of use. Users appreciate features like easy call disposition and simple call notes, making it a favorite for those who prioritize a straightforward workflow.
- According to verified reviews, Ringy (formerly iSales) offers a visually appealing interface that users find easy to navigate. The color coordination is noted as visually pleasing, which enhances the overall user experience, especially for managing leads.
- Users say that Vanillasoft's implementation process is quick and efficient, with many praising its customizable features that cater to both tech-savvy users and beginners. This flexibility is a significant advantage for teams looking to onboard quickly.
- Reviewers mention that Ringy shines in its automation capabilities, particularly with its ability to respond to leads immediately via text or email. This feature is likened to having a personal assistant, which can be a game-changer for sales teams focused on lead engagement.
- G2 reviewers highlight that Vanillasoft has a strong support system, with users rating the quality of support highly. Many have expressed satisfaction with the assistance they receive, which is crucial for teams that rely on timely help to resolve issues.
- According to recent feedback, while Ringy has a solid rating for its features, it faces challenges in overall user satisfaction compared to Vanillasoft. Users have noted that while it has great automation tools, it may not match the comprehensive support and user-friendly experience that Vanillasoft provides.
Pricing
Entry-Level Pricing
Ringy (formerly iSales)
No pricing availableVanillasoft
Core
Contact Us
5 Users and Platform Fee Per Year
A complete multi-channel engagement platform, including automated sales email nurturing. Powered by our lead prioritization engine, reps focus on the leads most likely to convert and leave the busy-work behind.
Pricing is per user, after a platform fee that includes initial set-up, ongoing support and updates.
- CRM
- Lead Management and Prioritization
- Email Automation
Free Trial
Ringy (formerly iSales)
Free Trial is available
Vanillasoft
No trial information availableRatings
Meets Requirements
8.6
40
9.1
463
Ease of Use
9.0
40
9.2
464
Ease of Setup
Not enough data
8.7
218
Ease of Admin
Not enough data
8.9
142
Quality of Support
8.6
39
9.0
435
Has the product been a good partner in doing business?
Not enough data
9.4
142
Product Direction (% positive)
9.1
38
8.7
439
Features by Category
Sales Force Automation
9.0
27
Not enough data
Feature Not Available
Not enough data
8.8
31
Not enough data
8.5
31
Not enough data
Feature Not Available
Not enough data
9.0
31
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Marketing Automation
8.4
30
Not enough data
9.2
31
Not enough data
9.3
32
Not enough data
8.3
23
Not enough data
Customer Support
8.6
25
Not enough data
8.3
10
Not enough data
8.4
26
Not enough data
8.0
25
Not enough data
Feature Not Available
Not enough data
Reporting & Analytics
9.2
26
Not enough data
8.9
32
Not enough data
Feature Not Available
Not enough data
Mobile & Social
8.0
21
Not enough data
6.9
17
Not enough data
7.5
29
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
Not enough data
8.9
210
|
Verified
Not enough data
8.4
205
|
Verified
Not enough data
9.1
217
|
Verified
Not enough data
8.6
178
|
Verified
Not enough data
8.7
193
|
Verified
Not enough data
8.7
120
Not enough data
8.7
112
Repeatability and Reportability
Not enough data
9.0
205
|
Verified
Not enough data
9.0
203
|
Verified
Not enough data
8.9
205
|
Verified
Not enough data
8.5
174
|
Verified
Not enough data
7.9
96
AI and Automation
Not enough data
8.4
118
Not enough data
8.1
110
Not enough data
8.3
110
Not enough data
8.0
96
Not enough data
7.7
92
Generative AI
Not enough data
7.7
50
Agentic AI - Sales Engagement
Not enough data
7.1
25
Not enough data
7.1
25
Not enough data
7.2
26
Not enough data
6.9
27
Not enough data
7.5
27
Not enough data
7.3
26
Not enough data
7.3
26
Text Messaging
9.3
10
Not enough data
9.3
10
Not enough data
8.3
9
Not enough data
9.3
10
Not enough data
7.5
8
Not enough data
8.5
8
Not enough data
9.0
10
Not enough data
8.7
10
Not enough data
SMS Platform
8.5
8
Not enough data
9.6
9
Not enough data
8.6
7
Not enough data
6.0
7
Not enough data
7.6
7
Not enough data
8.3
5
Not enough data
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Lead Scoring
Not enough data
8.5
9
Not enough data
8.5
8
Not enough data
8.5
8
Not enough data
8.3
8
Attribution
Not enough data
9.1
142
|
Verified
Not enough data
9.1
149
|
Verified
Not enough data
9.2
142
|
Verified
Discovery
Not enough data
9.2
144
|
Verified
Not enough data
8.8
122
|
Verified
Not enough data
8.8
136
|
Verified
Management
Not enough data
9.1
131
|
Verified
Not enough data
9.2
144
|
Verified
Platform
Not enough data
9.0
149
|
Verified
Not enough data
9.0
146
|
Verified
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
Not enough data
7.6
71
Not enough data
8.2
98
|
Verified
Not enough data
7.6
81
|
Verified
Not enough data
8.7
111
|
Verified
Personalization
Not enough data
8.3
105
Not enough data
8.9
154
|
Verified
Not enough data
9.1
167
|
Verified
Not enough data
8.3
81
Administrative
Not enough data
8.7
129
|
Verified
Not enough data
8.9
121
|
Verified
Not enough data
8.7
123
Agentic AI - Outbound Call Tracking
Not enough data
7.2
21
Not enough data
7.0
21
Calling
8.9
11
8.9
212
9.5
22
8.8
216
9.0
21
9.2
242
9.6
23
9.4
271
Not enough data
8.2
22
Contacts
9.1
23
9.0
274
9.1
21
9.0
253
8.7
22
9.3
248
Insights
9.0
23
9.4
286
8.9
19
9.2
264
9.7
18
8.7
207
9.1
23
8.8
248
9.0
19
8.9
238
Not enough data
6.9
22
Categories
Categories
Shared Categories
Ringy (formerly iSales) and Vanillasoft are categorized as Outbound Call Tracking
Reviews
Reviewers' Company Size
Ringy (formerly iSales)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Vanillasoft
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Insurance
90.6%
Health, Wellness and Fitness
3.8%
Real Estate
1.9%
Hospital & Health Care
1.9%
Airlines/Aviation
1.9%
Other
0.0%
Insurance
24.8%
Marketing and Advertising
12.9%
Higher Education
9.2%
Education Management
5.6%
Financial Services
4.8%
Other
42.7%
Alternatives
Discussions
Ringy (formerly iSales) has no discussions with answers
Is there any way for vanilla soft to set up automatic emailing campaigns?
3 Comments
RS
Yes. VanillaSoft has robust email campaign features including customizable triggers, routing to particular agents/teams, etc. If you expect a high bounce...Read more
How does your dialer work? What type of dialer do you have?
2 Comments
Official Response from Vanillasoft
Our auto dialer makes one-to-one live phone calls. We offer two approaches:
- Preview dialing (click-to-call, a manual process where the agent clicks on an...Read more
How scalable and reliable is VanillaSoft?
2 Comments
Official Response from Vanillasoft
VanillaSoft is extremely reliable, boasting an actual uptime in excess of 99.9%. We operate multiple hosted servers to ensure that you have access to the...Read more
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