Compare Ringover and UJET

At a Glance
Ringover
Ringover
Star Rating
(476)4.6 out of 5
Market Segments
Small-Business (78.9% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$24.00 1 User Per Month
Browse all 2 pricing plans
UJET
UJET
Star Rating
(1,129)4.7 out of 5
Market Segments
Mid-Market (56.5% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Contact Vendor
Learn more about UJET
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that UJET excels in user experience, particularly highlighting its intuitive setup process. Users appreciate features like the ability to easily transfer calls and manage work schedules effectively, making it a strong choice for those prioritizing ease of use.
  • Users say that Ringover stands out for its powerful analytics and configuration options. Reviewers enjoy the ability to track call statistics and appreciate the fast calling capabilities, which enhance productivity for small businesses looking for efficiency.
  • According to verified reviews, UJET receives high marks for its quality of support, with users noting that the platform acts as a reliable partner in business. This is reflected in feedback about its effective IVR setup and the cool features of its Virtual Agent.
  • Reviewers mention that while Ringover is easy to use and offers a clean interface, some users feel it lacks the depth of features found in UJET. However, they still commend Ringover for its consistent call quality and useful mobile app for on-the-go work.
  • G2 reviewers highlight UJET's superior ease of administration, with users finding it straightforward to manage and configure. This is a significant advantage for teams that require a flexible and user-friendly contact center solution.
  • Users report that Ringover, while slightly less favorable in overall satisfaction, still provides a solid experience for small businesses, particularly with its fast setup and powerful features that cater to their specific needs.
Pricing
Entry-Level Pricing
Ringover
SMART
$24.00
1 User Per Month
Browse all 2 pricing plans
UJET
UJET Voice and Chat
Contact Vendor
Learn more about UJET
Free Trial
Ringover
Free Trial is available
UJET
Free Trial is available
Ratings
Meets Requirements
9.1
389
9.5
936
Ease of Use
9.3
401
9.7
937
Ease of Setup
9.2
363
9.6
345
Ease of Admin
8.9
182
9.4
235
Quality of Support
9.0
385
9.5
887
Has the product been a good partner in doing business?
8.8
182
9.6
232
Product Direction (% positive)
9.2
378
9.5
912
Features by Category
8.7
221
9.5
675
Channels
9.2
191
9.6
560
|
Verified
8.6
173
Feature Not Available
8.5
169
9.5
466
|
Verified
8.6
172
9.3
411
8.4
161
9.5
468
Generative AI
8.4
73
9.4
175
Functions
9.0
166
9.5
554
|
Verified
9.0
168
9.5
569
|
Verified
8.8
172
9.5
526
|
Verified
8.7
163
9.4
441
8.8
165
9.4
468
8.8
163
9.6
532
|
Verified
8.8
163
9.5
522
8.8
163
9.6
484
|
Verified
Agentic AI - Contact Center
8.0
33
9.7
46
8.6
39
9.8
47
8.4
31
9.8
46
8.1
32
9.7
47
Administrative
8.9
160
9.5
535
|
Verified
9.0
163
9.5
513
|
Verified
9.0
172
9.4
544
|
Verified
9.0
160
9.6
492
8.9
159
9.5
442
9.4
12
Not enough data
Collaboration Tools
9.5
10
Not enough data
9.6
9
Not enough data
9.5
10
Not enough data
9.0
10
Not enough data
9.5
10
Not enough data
Meeting Coordination
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.5
10
Not enough data
9.5
10
Not enough data
Software Type
9.3
10
Not enough data
9.3
9
Not enough data
9.7
10
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Call Center Infrastructure (CCI)Hide 16 FeaturesShow 16 Features
Not enough data
9.6
276
Platform
Not enough data
9.4
193
Not enough data
9.1
206
Not enough data
9.5
237
Not enough data
9.6
241
Not enough data
9.6
245
Not enough data
9.6
238
Not enough data
9.6
230
Generative AI
Not enough data
9.4
124
Workforce Management
Not enough data
9.6
232
Not enough data
9.7
219
Call Center Infrastructure (CCI)
Not enough data
9.7
19
Not enough data
9.9
21
Not enough data
9.9
19
Not enough data
9.7
20
Administrative
Not enough data
9.6
239
Not enough data
9.6
223
Not enough data
9.4
484
Generative AI
Not enough data
9.4
84
Not enough data
9.3
83
Not enough data
9.1
82
Communication
Not enough data
9.6
396
|
Verified
Not enough data
9.4
420
|
Verified
Not enough data
9.4
182
Not enough data
9.5
382
|
Verified
Not enough data
9.3
178
Internal Use
Not enough data
9.3
361
|
Verified
Not enough data
9.5
380
|
Verified
Not enough data
9.5
182
Not enough data
9.6
383
|
Verified
Not enough data
9.5
325
|
Verified
Not enough data
9.6
381
|
Verified
9.3
12
Not enough data
Basic Communication - Cloud PBX
9.3
10
Not enough data
9.0
10
Not enough data
9.2
10
Not enough data
8.9
11
Not enough data
9.5
10
Not enough data
9.7
10
Not enough data
Advanced Features - Cloud PBX
9.1
9
Not enough data
9.2
11
Not enough data
9.4
11
Not enough data
9.3
10
Not enough data
7.7
86
Not enough data
Platform Basics - VoIP Providers
7.6
12
Not enough data
7.7
14
Not enough data
7.8
12
Not enough data
8.1
15
Not enough data
6.9
12
Not enough data
7.1
13
Not enough data
Basic Communication
9.3
81
Not enough data
7.6
64
Not enough data
8.5
74
Not enough data
7.5
69
Not enough data
8.1
72
Not enough data
8.7
73
Not enough data
Agentic AI - VoIP Providers
5.5
7
Not enough data
6.5
8
Not enough data
6.0
7
Not enough data
5.5
7
Not enough data
Access
8.2
65
Not enough data
8.4
69
Not enough data
8.3
70
Not enough data
Advanced Features
8.4
70
Not enough data
8.3
69
Not enough data
9.0
74
Not enough data
Outbound Call TrackingHide 16 FeaturesShow 16 Features
8.6
153
Not enough data
Agentic AI - Outbound Call Tracking
7.5
20
Not enough data
7.5
20
Not enough data
Calling
9.4
138
Not enough data
8.7
130
Not enough data
9.2
132
Not enough data
9.3
133
Not enough data
8.4
25
Not enough data
Contacts
8.8
130
Not enough data
8.8
123
Not enough data
8.8
125
Not enough data
Insights
9.1
130
Not enough data
8.9
128
Not enough data
8.7
125
Not enough data
8.0
123
Not enough data
8.0
121
Not enough data
8.3
22
Not enough data
9.6
10
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
9.5
7
Not enough data
9.3
7
Not enough data
9.5
7
Not enough data
Features
9.8
7
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
10.0
6
Not enough data
10.0
6
Not enough data
Categories
Categories
Shared Categories
Ringover
Ringover
UJET
UJET
Ringover and UJET are categorized as Contact Center
Reviews
Reviewers' Company Size
Ringover
Ringover
Small-Business(50 or fewer emp.)
78.9%
Mid-Market(51-1000 emp.)
20.6%
Enterprise(> 1000 emp.)
0.5%
UJET
UJET
Small-Business(50 or fewer emp.)
9.4%
Mid-Market(51-1000 emp.)
56.5%
Enterprise(> 1000 emp.)
34.1%
Reviewers' Industry
Ringover
Ringover
Staffing and Recruiting
7.6%
Insurance
6.9%
Computer Software
6.7%
Consumer Services
5.7%
Marketing and Advertising
5.7%
Other
67.5%
UJET
UJET
Consumer Services
27.4%
Telecommunications
9.3%
Outsourcing/Offshoring
8.5%
Food & Beverages
5.5%
Retail
4.6%
Other
44.8%
Alternatives
Ringover
Ringover Alternatives
Aircall
Aircall
Add Aircall
CloudTalk
CloudTalk
Add CloudTalk
JustCall
JustCall
Add JustCall
RingEX
RingEX
Add RingEX
UJET
UJET Alternatives
Genesys Cloud CX
Genesys Cloud CX
Add Genesys Cloud CX
Five9 Intelligent Cloud Contact Center Platform
Five9 Intelligent Cloud...
Add Five9 Intelligent Cloud Contact Center Platform
Talkdesk
Talkdesk
Add Talkdesk
NiCE CXone Mpower
NiCE CXone Mpower
Add NiCE CXone Mpower
Discussions
Ringover
Ringover Discussions
How does Ringover work?
1 Comment
AL
Don't use itRead more
How do I cancel my Ringover account?
1 Comment
toufik m.
TM
or end of contractRead more
What does Ringover do?
1 Comment
Official Response from Ringover
We are a CcaaS (contact center as a service) application to handle phone calls, video conferences, SMS and instant chat all in one place. It is built to...Read more
UJET
UJET Discussions
How do i know how long i been in a subject selection?
2 Comments
Official Response from UJET
Within the UJET agent adapter, there is a counter to highlight how long you've been in the current status. The counter always begins at 00:00 and counts up....Read more
why do you receive a blank csat dsat
2 Comments
Official Response from UJET
Hey Rony, Rafael is correct and this should not be considered a DSAT. This designation is typically done on the CRM and UJET's team is able to help out. Just...Read more
is there a way to change statutes in a longer term of time?
2 Comments
Official Response from UJET
Hey Adela, yes, you can change your status to a longer time in two ways. Before a call or chat is over, you can set your next status that will follow the...Read more