G2 reviewers report that UJET excels in user experience, particularly highlighting its intuitive setup process. Users appreciate features like the ability to easily transfer calls and manage work schedules effectively, making it a strong choice for those prioritizing ease of use.
Users say that Ringover stands out for its powerful analytics and configuration options. Reviewers enjoy the ability to track call statistics and appreciate the fast calling capabilities, which enhance productivity for small businesses looking for efficiency.
According to verified reviews, UJET receives high marks for its quality of support, with users noting that the platform acts as a reliable partner in business. This is reflected in feedback about its effective IVR setup and the cool features of its Virtual Agent.
Reviewers mention that while Ringover is easy to use and offers a clean interface, some users feel it lacks the depth of features found in UJET. However, they still commend Ringover for its consistent call quality and useful mobile app for on-the-go work.
G2 reviewers highlight UJET's superior ease of administration, with users finding it straightforward to manage and configure. This is a significant advantage for teams that require a flexible and user-friendly contact center solution.
Users report that Ringover, while slightly less favorable in overall satisfaction, still provides a solid experience for small businesses, particularly with its fast setup and powerful features that cater to their specific needs.
Pricing
Entry-Level Pricing
Ringover
SMART
$24.00
1 User Per Month
The essentials for your business phone system
Free & unlimited calls to landlines & mobiles in up to 90 worldwide destinations**
Voice and Chat can be purchased separately or as a bundle. There is a per user license cost and highly reduced and competitive usage costs, encouraging UJET to share your focus of efficiency gains.
We are a CcaaS (contact center as a service) application to handle phone calls, video conferences, SMS and instant chat all in one place. It is built to...Read more
How do i know how long i been in a subject selection?
2 Comments
Official Response from UJET
Within the UJET agent adapter, there is a counter to highlight how long you've been in the current status. The counter always begins at 00:00 and counts up....Read more
why do you receive a blank csat dsat
2 Comments
Official Response from UJET
Hey Rony, Rafael is correct and this should not be considered a DSAT. This designation is typically done on the CRM and UJET's team is able to help out. Just...Read more
is there a way to change statutes in a longer term of time?
2 Comments
Official Response from UJET
Hey Adela, yes, you can change your status to a longer time in two ways. Before a call or chat is over, you can set your next status that will follow the...Read more
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