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Compare RingEX and Zoom Phone 
Featured Products
At a Glance
Market Segments
Small-Business (57.4% of reviews)
Small-Business (51.8% of reviews)
Entry-Level Pricing
$30.00 1 User Per Month
$15.00 1 License Per Month
RingEX
Star Rating
(1,260)4.1 out of 5
Market Segments
Small-Business (57.4% of reviews)
Pros & Cons
Entry-Level Pricing
$30.00 1 User Per Month
Free Trial is available
Browse all 3 pricing plansZoom Phone
Star Rating
(2,634)4.6 out of 5
Market Segments
Small-Business (51.8% of reviews)
Pros & Cons
Entry-Level Pricing
$15.00 1 License Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Zoom Phone excels in user satisfaction, reflected in its higher overall rating compared to RingEX. Users appreciate the smooth setup process, with one reviewer noting, "the initial setup was smooth as butter," highlighting its user-friendly onboarding experience.
- According to verified reviews, RingEX stands out for its robust customer support. Users have praised the platform for its well-designed admin portal and responsive phone support, stating, "the customer service is good and was particularly helpful when we needed to combine more than one office into the system."
- Reviewers mention that Zoom Phone offers a seamless experience for video calls, with one user noting the "legit video quality" and the ability for multiple members to join calls. This feature enhances collaboration, making it a strong choice for teams that rely on video conferencing.
- Users say that RingEX provides excellent call management features, with one reviewer highlighting the effective response to missed calls, stating, "they send a message with email info if I need to speak to someone urgently." This level of responsiveness can be crucial for businesses that prioritize communication.
- G2 reviewers report that while both platforms are user-friendly, Zoom Phone has a slight edge in ease of use, with many users finding it intuitive for daily tasks. One user mentioned, "I appreciate the chat feature that lets me chat during meetings without interrupting the discussions," showcasing its practical functionality.
- According to verified reviews, RingEX shines in scalability, with users noting its ability to adapt to growing business needs. One user remarked on the ease of setting up call forwarding and voicemail greetings, indicating that the platform can effectively support expanding operations.
Pricing
Entry-Level Pricing
RingEX
Core
$30.00
1 User Per Month
A reliable, core phone system to get your business up and running
- Unlimited domestic calling
- SMS and MMS
- IVR
Zoom Phone
US & Canada Unlimited
$15.00
1 License Per Month
Unlimited Regional Calling
- Domestic US & CA Calling: Unlimited
- International Calling: Metered
- One Management Portal
Free Trial
RingEX
Free Trial is available
Zoom Phone
No trial information availableRatings
Meets Requirements
8.8
1,047
9.3
2,128
Ease of Use
8.6
1,062
9.3
2,150
Ease of Setup
8.2
648
9.1
1,145
Ease of Admin
8.3
568
8.9
991
Quality of Support
8.0
950
8.7
1,774
Has the product been a good partner in doing business?
8.3
558
9.0
968
Product Direction (% positive)
7.9
1,029
8.6
2,014
Features by Category
Documents
7.7
156
Not enough data
7.4
150
Not enough data
8.1
158
Not enough data
Agentic AI - Online Fax
8.7
13
Not enough data
8.8
13
Not enough data
Sending
9.1
173
Not enough data
9.1
171
Not enough data
8.9
159
Not enough data
9.2
162
Not enough data
8.9
165
Not enough data
9.1
166
Not enough data
Host Tools
8.5
76
Not enough data
8.7
81
Not enough data
9.0
91
Not enough data
Attendee Tools
8.7
85
Not enough data
8.9
85
Not enough data
8.1
68
Not enough data
Post-Event Tools
8.5
65
Not enough data
8.3
68
Not enough data
Integrations
8.1
59
Not enough data
8.4
66
Not enough data
Agentic AI - Webinar
7.7
8
Not enough data
7.7
8
Not enough data
7.5
8
Not enough data
8.1
8
Not enough data
8.1
8
Not enough data
Collaboration Tools
9.1
256
Not enough data
9.1
144
Not enough data
8.7
119
Not enough data
8.9
142
Not enough data
9.1
125
Not enough data
Meeting Coordination
8.8
245
Not enough data
9.1
238
Not enough data
8.9
226
Not enough data
9.1
148
Not enough data
Software Type
9.0
245
Not enough data
9.1
146
Not enough data
9.2
162
Not enough data
Agentic AI - Video Conferencing
8.6
16
Not enough data
8.8
15
Not enough data
8.7
15
Not enough data
Platform
8.2
204
Not enough data
9.0
237
Not enough data
8.7
222
Not enough data
9.1
232
Not enough data
8.7
221
Not enough data
8.6
213
Not enough data
8.8
220
Not enough data
Generative AI
Feature Not Available
Not enough data
Workforce Management
8.8
221
Not enough data
8.6
215
Not enough data
Call Center Infrastructure (CCI)
9.0
24
Not enough data
9.0
24
Not enough data
9.2
24
Not enough data
9.0
24
Not enough data
Administrative
8.8
225
Not enough data
8.7
222
Not enough data
Basic Communication - Cloud PBX
8.9
57
9.0
43
8.9
56
8.9
41
9.1
55
8.8
41
8.2
54
8.5
41
9.1
56
9.0
44
8.8
55
8.8
42
Advanced Features - Cloud PBX
8.7
52
8.6
43
8.5
54
8.6
41
8.6
53
8.9
41
9.0
54
8.3
39
Platform Basics - VoIP Providers
8.4
92
8.2
54
9.0
100
8.4
61
8.4
89
8.3
54
8.3
91
8.2
61
8.0
86
7.9
52
8.2
84
7.9
52
Basic Communication
9.0
496
|
Verified
9.1
1238
8.3
395
|
Verified
9.4
1320
8.7
422
|
Verified
8.9
1119
8.2
366
|
Verified
9.3
1319
8.5
430
|
Verified
9.4
1285
9.0
437
|
Verified
9.1
955
Agentic AI - VoIP Providers
8.0
57
8.0
41
8.2
57
8.2
42
8.1
57
8.2
45
8.1
55
8.4
43
Access
8.2
383
|
Verified
8.6
923
8.4
398
|
Verified
8.8
972
8.6
425
9.0
1113
Advanced Features
8.3
445
8.4
850
8.4
407
|
Verified
8.7
830
9.1
464
|
Verified
8.8
217
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
8.7
51
|
Verified
Not enough data
8.7
53
|
Verified
Not enough data
Feature Not Available
Not enough data
Features
8.8
56
|
Verified
Not enough data
8.4
51
|
Verified
Not enough data
8.5
55
|
Verified
Not enough data
8.6
53
|
Verified
Not enough data
8.6
54
|
Verified
Not enough data
8.2
51
Not enough data
Categories
Categories
Shared Categories
RingEX and Zoom Phone are categorized as VoIP Providers and Cloud PBX Platforms
Unique Categories
RingEX is categorized as UCaaS Platforms, Online Fax, Webinar, Call Center Infrastructure (CCI), and Video Conferencing
Zoom Phone has no unique categories
Reviews
Reviewers' Company Size
RingEX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoom Phone
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
9.8%
Information Technology and Services
5.3%
Insurance
5.0%
Staffing and Recruiting
4.9%
Financial Services
4.7%
Other
70.3%
Information Technology and Services
10.8%
Computer Software
9.0%
Non-Profit Organization Management
5.1%
Financial Services
4.9%
Marketing and Advertising
4.4%
Other
65.7%
Discussions
What’s involved in setting up my RingCentral Office business phone system?
2 Comments
AG
For us it was really simple. The account manager actually did the setup over screen share and showed us how he was setting it up as he was going along. So...Read more
How much does RingCentral Office cost?
1 Comment
Official Response from RingEX
RingCentral Office offers simple, all-inclusive pricing with a predictable low monthly cost.
All editions include everything you need for your business,...Read more
Is there a free trial for RingCentral Office?
1 Comment
Official Response from RingEX
RingCentral Office comes with a 30-day money-back guarantee, so there’s no risk in purchasing and trying it for your business. The phones can also be...Read more
Zoom Phone has no discussions with answers
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