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At a Glance
Market Segments
Small-Business (57.2% of reviews)
Small-Business (100.0% of reviews)
Entry-Level Pricing
$30.00 1 User Per Month
$27.00 1 Users Per Year
RingEX
Star Rating
(1,256)4.1 out of 5
Market Segments
Small-Business (57.2% of reviews)
Pros & Cons
Entry-Level Pricing
$30.00 1 User Per Month
Free Trial is available
Browse all 3 pricing plansVirtualPBX
Star Rating
(30)4.2 out of 5
Market Segments
Small-Business (100.0% of reviews)
Pros & Cons
Entry-Level Pricing
$27.00 1 Users Per Year
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that RingEX excels in call recording with a score of 9.0, while VirtualPBX has a slightly lower score of 8.6. Reviewers mention that the clarity and reliability of recorded calls in RingEX are particularly beneficial for compliance and training purposes.
- Reviewers mention that RingEX offers superior screen sharing capabilities, scoring 9.1 compared to VirtualPBX's 8.3. Users say that the seamless integration of screen sharing during meetings enhances collaboration significantly.
- G2 users highlight that RingEX's mobile access is rated at 9.1, making it more user-friendly for on-the-go professionals compared to VirtualPBX's 9.0. Users report that the mobile app's functionality allows for effective communication without compromising features.
- Users on G2 mention that RingEX's call management features, rated at 8.8, provide more robust options than VirtualPBX's 8.7. Reviewers say that the advanced call routing and management tools in RingEX help streamline operations for small businesses.
- Reviewers say that VirtualPBX shines in quality of support, scoring 8.3 compared to RingEX's 7.9. Users report that the responsiveness and helpfulness of VirtualPBX's support team make a significant difference in user experience.
- Users report that RingEX's document storage capabilities, rated at 8.3, are more efficient than VirtualPBX's offerings. Reviewers mention that the ease of accessing and managing documents within RingEX enhances productivity for teams.
Pricing
Entry-Level Pricing
RingEX
Core
$30.00
1 User Per Month
A reliable, core phone system to get your business up and running
- Unlimited domestic calling
- SMS and MMS
- IVR
VirtualPBX
Pro
$27.00
1 Users Per Year
- Auto Attendant
- Ring Groups
- Digital Faxing
Free Trial
RingEX
Free Trial is available
VirtualPBX
Free Trial is available
Ratings
Meets Requirements
8.8
1,043
8.3
22
Ease of Use
8.6
1,058
8.3
23
Ease of Setup
8.2
644
7.0
17
Ease of Admin
8.3
564
7.7
15
Quality of Support
8.0
946
8.4
22
Has the product been a good partner in doing business?
8.3
554
7.8
15
Product Direction (% positive)
7.9
1,025
5.9
20
Features by Category
Documents
7.7
156
Not enough data
7.4
150
Not enough data
8.1
158
Not enough data
Agentic AI - Online Fax
8.7
13
Not enough data
8.8
13
Not enough data
Sending
9.1
173
Not enough data
9.1
171
Not enough data
8.9
159
Not enough data
9.2
162
Not enough data
8.9
165
Not enough data
9.1
166
Not enough data
Host Tools
8.5
76
Not enough data
8.7
81
Not enough data
9.0
91
Not enough data
Attendee Tools
8.7
85
Not enough data
8.9
85
Not enough data
8.1
68
Not enough data
Post-Event Tools
8.5
65
Not enough data
8.3
68
Not enough data
Integrations
8.1
59
Not enough data
8.4
66
Not enough data
Agentic AI - Webinar
7.7
8
Not enough data
7.7
8
Not enough data
7.5
8
Not enough data
8.1
8
Not enough data
8.1
8
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Functions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Contact Center
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration Tools
9.1
256
Not enough data
9.1
144
Not enough data
8.7
119
Not enough data
8.9
142
Not enough data
9.1
125
Not enough data
Meeting Coordination
8.8
245
Not enough data
9.1
238
Not enough data
8.9
226
Not enough data
9.1
148
Not enough data
Software Type
9.0
245
Not enough data
9.1
146
Not enough data
9.2
162
Not enough data
Agentic AI - Video Conferencing
8.6
16
Not enough data
8.8
15
Not enough data
8.7
15
Not enough data
Platform
8.2
204
Feature Not Available
9.0
237
Not enough data
8.7
222
Not enough data
9.1
232
Not enough data
8.7
221
Not enough data
8.6
213
Not enough data
8.8
220
Not enough data
Generative AI
Feature Not Available
Not enough data
Workforce Management
8.8
221
Not enough data
8.6
215
Not enough data
Call Center Infrastructure (CCI)
9.0
24
Not enough data
9.0
24
Not enough data
9.2
24
Not enough data
9.0
24
Not enough data
Administrative
8.8
224
Not enough data
8.7
222
Not enough data
Basic Communication - Cloud PBX
8.9
57
Not enough data
8.9
56
Not enough data
9.1
55
Not enough data
8.2
54
Not enough data
9.1
56
Not enough data
8.8
55
Not enough data
Advanced Features - Cloud PBX
8.7
52
Not enough data
8.5
54
Not enough data
8.6
53
Not enough data
9.0
54
Not enough data
Platform Basics - VoIP Providers
8.4
91
Not enough data
9.0
97
Not enough data
8.4
88
Not enough data
8.3
90
Not enough data
8.0
85
Not enough data
8.1
83
Not enough data
Basic Communication
9.0
494
|
Verified
8.5
18
|
Verified
8.3
394
|
Verified
Not enough data
8.7
421
|
Verified
Not enough data
8.2
365
|
Verified
Feature Not Available
8.5
429
|
Verified
8.9
9
|
Verified
9.0
436
|
Verified
7.7
8
|
Verified
Agentic AI - VoIP Providers
8.0
56
Not enough data
8.2
56
Not enough data
8.1
56
Not enough data
8.0
54
Not enough data
Access
8.2
382
|
Verified
9.2
6
|
Verified
8.4
397
|
Verified
10.0
5
8.6
424
9.6
8
Advanced Features
8.3
443
7.9
13
|
Verified
8.4
406
|
Verified
7.8
12
|
Verified
9.1
463
|
Verified
9.5
10
|
Verified
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
8.7
51
|
Verified
Not enough data
8.7
53
|
Verified
Not enough data
Feature Not Available
Not enough data
Features
8.8
56
|
Verified
Not enough data
8.4
51
|
Verified
Not enough data
8.5
55
|
Verified
Not enough data
8.6
53
|
Verified
Not enough data
8.6
54
|
Verified
Not enough data
8.2
51
Not enough data
Categories
Categories
Shared Categories
RingEX and VirtualPBX are categorized as UCaaS Platforms, VoIP Providers, Call Center Infrastructure (CCI), and Cloud PBX Platforms
Reviews
Reviewers' Company Size
RingEX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
VirtualPBX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
9.8%
Information Technology and Services
5.3%
Insurance
5.0%
Staffing and Recruiting
4.8%
Financial Services
4.8%
Other
70.3%
Hospital & Health Care
6.7%
Health, Wellness and Fitness
6.7%
Consulting
3.3%
Telecommunications
3.3%
Retail
3.3%
Other
76.7%
Discussions
What’s involved in setting up my RingCentral Office business phone system?
2 Comments
AG
For us it was really simple. The account manager actually did the setup over screen share and showed us how he was setting it up as he was going along. So...Read more
How much does RingCentral Office cost?
1 Comment
Official Response from RingEX
RingCentral Office offers simple, all-inclusive pricing with a predictable low monthly cost.
All editions include everything you need for your business,...Read more
Is there a free trial for RingCentral Office?
1 Comment
Official Response from RingEX
RingCentral Office comes with a 30-day money-back guarantee, so there’s no risk in purchasing and trying it for your business. The phones can also be...Read more
VirtualPBX has no discussions with answers
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