Link copied to clipboard # RingEX vs Verizon Contact Center Solutions Comparison - What are their main differences? Share [ Export ](/compare/ringex/verizon-contact-center-solutions/export.csv) RingEXVerizon[+ Add Product](#) Pricing **RingEX** Free Trial **$30.00** Per User Per Month · Core **$35.00** Per User Per Month · Advanced **$45.00** Per User Per Month · Ultra **Verizon Contact Center Solutions** No pricing available **Pricing Insights** from reviews Perceived Cost **RingEX** $$$$$ **Verizon Contact Center Solutions** $$$$$ Average Discount **RingEX** 11% **Verizon Contact Center Solutions** Not enough reviews yet Uncover valuable pricing insights from real user feedback to improve your shopping experience. See it for free Time to Implement **RingEX** 6 months Based on 100 responses **Verizon Contact Center Solutions** 6 months Based on 100 responses Return on Investment **RingEX** 6 months Based on 100 responses **Verizon Contact Center Solutions** 6 months Based on 100 responses ![RingEX](https://images.g2crowd.com/uploads/product/hd_favicon/7fda7f2577052a09d5896be010850215/ringex.svg "RingEX") ![Verizon Contact Center Solutions](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_95cec9c1dd666b7badc13872b2a39b73/verizon-contact-center-solutions.png "Verizon Contact Center Solutions") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **RingEX** Ease of Use (216) Customer Support (127) Poor Customer Support (55) Complex Processes (49) **Verizon Contact Center Solutions** Not enough data Integrations **RingEX** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9b832fe9bb15e5e18b6852a303b57d40/box.jpg "Product Avatar Image") Box ](https://www.g2.com/products/box/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_20c010d5090054533c1b561ee4a019f9/dropbox.png "Product Avatar Image") Dropbox ](https://www.g2.com/products/dropbox/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4a9a6d57cdd833bf0381d21fd9246641/google-workspace.png "Product Avatar Image") Google Workspace ](https://www.g2.com/products/google-workspace/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ae5d46296d0f8afa0fd352fc44bf419d/microsoft365.png "Product Avatar Image") Microsoft 365 ](https://www.g2.com/products/microsoft365/reviews)[ View all ](https://www.g2.com/products/ringex/integrations) **Verizon Contact Center Solutions** Not enough data Screenshots **RingEX** ![RingEX screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/58552/1.JPG) **Verizon Contact Center Solutions** No screenshot available **Ratings** from reviews Meets Requirements **RingEX** **8.8** /10 Based on 1,257 responses **Verizon Contact Center Solutions** **8.1** /10 Based on 26 responses Ease of Use **RingEX** **8.6** /10 Based on 1,277 responses **Verizon Contact Center Solutions** **8.1** /10 Based on 26 responses Ease of Setup **RingEX** **8.2** /10 Based on 854 responses **Verizon Contact Center Solutions** **8.7** /10 Based on 5 responses Ease of Admin **RingEX** **8.3** /10 Based on 721 responses **Verizon Contact Center Solutions** **8.7** /10 Based on 5 responses Quality of Support **RingEX** **8.0** /10 Based on 1,158 responses **Verizon Contact Center Solutions** **7.8** /10 Based on 26 responses Has the product been a good partner in doing business? **RingEX** **8.3** /10 Based on 708 responses **Verizon Contact Center Solutions** **8.3** /10 Based on 5 responses Product Direction (% positive) **RingEX** **8.0** /10 Based on 1,205 responses **Verizon Contact Center Solutions** **8.1** /10 Based on 25 responses **Features** ratings from reviews Online Fax **8.8** /10 Based on 220 responses Not enough data Webinar **8.4** /10 Based on 109 responses Not enough data Conversation Intelligence **9.4** /10 Based on 31 responses Not enough data Uncover more feature rated insights from real users to improve your shopping experience. See it for free Video Conferencing **9.0** /10 Based on 318 responses Not enough data Call Center Infrastructure (CCI) **8.8** /10 Based on 273 responses Not enough data Cloud PBX Platforms **8.9** /10 Based on 110 responses Not enough data VoIP Providers **8.9** /10 Based on 784 responses Not enough data Sales Coaching **9.7** /10 Based on 11 responses Not enough data UCaaS Platforms **9.4** /10 Based on 103 responses Not enough data User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 57.0% Mid-Market(51-1000 emp.) 35.8% Enterprise(\> 1000 emp.) 7.2% Small-Business(50 or fewer emp.) 57.0% Mid-Market(51-1000 emp.) 35.8% Enterprise(\> 1000 emp.) 7.2% Small-Business(50 or fewer emp.) 46.2% Mid-Market(51-1000 emp.) 23.1% Enterprise(\> 1000 emp.) 30.8% Small-Business(50 or fewer emp.) 46.2% Mid-Market(51-1000 emp.) 23.1% Enterprise(\> 1000 emp.) 30.8% **Reviewers' Industry** [![RingEX](https://images.g2crowd.com/uploads/product/hd_favicon/7fda7f2577052a09d5896be010850215/ringex.svg "RingEX")](https://www.g2.com/products/ringex/reviews) RingEX Computer Software 9.3% Information Technology and Services 6.3% Insurance 5.2% Financial Services 4.9% Staffing and Recruiting 4.4% Other 69.9% [![Verizon Contact Center Solutions](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_95cec9c1dd666b7badc13872b2a39b73/verizon-contact-center-solutions.png "Verizon Contact Center Solutions")](https://www.g2.com/products/verizon-contact-center-solutions/reviews) Verizon Contact Center Solutions Hospital & Health Care 15.4% Banking 7.7% Education Management 7.7% Information Technology and Services 7.7% Architecture & Planning 3.8% Other 57.7% Alternatives **RingEX Alternatives** ![CloudTalk](https://images.g2crowd.com/uploads/product/hd_favicon/34c81740336bdca5c84a6359c8022c68/cloudtalk.svg "CloudTalk") [ CloudTalk ](/products/cloudtalk/reviews) ![Genesys Cloud CX](https://images.g2crowd.com/uploads/product/hd_favicon/cca7778a7f52f5a71782576104666b99/genesys-cloud-cx.svg "Genesys Cloud CX") [ Genesys Cloud CX ](/products/genesys-cloud-cx/reviews) ![3CX](https://images.g2crowd.com/uploads/product/hd_favicon/ff153aac01ae613678696e629e52116c/3cx.svg "3CX") [ 3CX ](/products/3cx/reviews) ![Nextiva](https://images.g2crowd.com/uploads/product/hd_favicon/8e8f10a9c4c1782a6f3ce7d26d25a540/nextiva.svg "Nextiva") [ Nextiva ](/products/nextiva/reviews) **Verizon Contact Center Solutions Alternatives** ![Nextiva](https://images.g2crowd.com/uploads/product/hd_favicon/8e8f10a9c4c1782a6f3ce7d26d25a540/nextiva.svg "Nextiva") [ Nextiva ](/products/nextiva/reviews) ![NICE CXone](https://images.g2crowd.com/uploads/product/hd_favicon/7bd619f3d579628eacc5bbf828c6f8f3/nice-cxone.svg "NICE CXone") [ NiCE CXone ](/products/nice-cxone/reviews) ![Genesys Cloud CX](https://images.g2crowd.com/uploads/product/hd_favicon/cca7778a7f52f5a71782576104666b99/genesys-cloud-cx.svg "Genesys Cloud CX") [ Genesys Cloud CX ](/products/genesys-cloud-cx/reviews) ![Five9 Intelligent Cloud Contact Center Platform](https://images.g2crowd.com/uploads/product/hd_favicon/e0ad7f44157bc23e8fc8399905b408a0/five9-intelligent-cloud-contact-center-platform.svg "Five9 Intelligent Cloud Contact Center Platform") [ Five9 Intelligent Cloud... ](/products/five9-intelligent-cloud-contact-center-platform/reviews) ## RingEX vs Verizon FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between Verizon vs RingEX? RingEX stands out from Verizon with a higher G2 rating, more reviews, and a stronger reviewer-cited strength in reliability. | | [Verizon](https://www.g2.com/products/verizon-contact-center-solutions/reviews) | [RingEX](https://www.g2.com/products/ringex/reviews) | | --- | --- | --- | | G2 Rating (reviews) | 3.9/5 (27 reviews) | 4.2/5 (1432 reviews) | | Largest Segment | Small-Business | Small-Business | | Ease of Setup score | 8.7 | 8.2 | | Quality of Support score | 7.8 | 8.0 | | Top Reviewer-Cited Strength | — | Reliability (107 all-time mentions) | ### How do the pricing models of Verizon and RingEX compare? RingEX is rated higher for value, with reviewers expressing greater satisfaction with its pricing and flexibility compared to Verizon. - **Verizon:** Reviewers frequently mention high prices and note that the service is best suited for those willing to pay a premium. - **RingEX:** In recent reviews, many highlight RingEX's affordable and flexible pricing structure, with positive sentiment around cost clarity and the ability to add features as needed. ### What are the best alternatives to Verizon and RingEX? The top three alternatives to Verizon and RingEX are CloudTalk, Nextiva, and Genesys Cloud CX. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Verizon](https://www.g2.com/products/verizon-contact-center-solutions/reviews) | 3.9/5 (27 reviews) | Small-Business | Reviewers note high prices and premium positioning | — | | [RingEX](https://www.g2.com/products/ringex/reviews) | 4.2/5 (1432 reviews) | Small-Business | Reviewers highlight affordable, flexible pricing | Reliability (107 all-time mentions) | | [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) | 4.4/5 (1851 reviews) | Small-Business | — | — | | [Nextiva](https://www.g2.com/products/nextiva/reviews) | 4.5/5 (3620 reviews) | Small-Business | — | — | | [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) | 4.4/5 (1558 reviews) | Mid-Market | — | — | ### Which Call Center Infrastructure (CCI) features should I prioritize when comparing Verizon and RingEX? Buyers comparing Verizon and RingEX should prioritize reliability, ease of setup, quality of support, mobile capabilities, and communication efficiency. - **Reliability:** RingEX is cited for reliability in 107 all-time reviews; Verizon has no comparable mention. - **Ease of Setup:** Verizon scores 8.7, RingEX 8.2. - **Quality of Support:** Verizon scores 7.8, RingEX 8.0. - **Mobile:** Mobile is the most frequently mentioned feature across both products. - **Communication Efficiency:** RingEX is cited for communication efficiency in 57 all-time reviews. ### What are the pros and cons of Verizon vs RingEX? RingEX's headline strength is reliability, while Verizon's is ease of setup. - **Verizon strengths:** High ease of setup score (8.7); reviewers note professional service and strong support for rapid business growth. - **Verizon trade-offs:** High prices are frequently mentioned; reviewers cite long wait times, system lag, and occasional billing issues. - **RingEX strengths:** Reliability (107 all-time mentions), easy communication (85), and communication efficiency (57); reviewers highlight unified communications, strong mobile and desktop experiences, and robust integrations. - **RingEX trade-offs:** Reviewers mention limitations (38), limited features (30), and high cost (21); some note a learning curve and occasional glitches, especially with integrations and admin setup. ### Is Verizon or RingEX better for small businesses? RingEX is the better fit for small businesses, supported by its higher G2 rating and strong small-business reviewer sentiment. - **Verizon:** Largest segment is Small-Business; reviewers note it supports rapid growth but cite high prices and complexity as challenges for smaller teams. - **RingEX:** Largest segment is Small-Business; reviewers consistently highlight ease of use, unified communications, and cost savings as key benefits for small teams. ### Which Call Center Infrastructure (CCI) platform has better integrations? RingEX is favored for integrations, with reviewers frequently citing its breadth of integrations and positive experiences connecting with other platforms. - **Verizon:** No recent reviewer-cited integrations. - **RingEX:** Recent reviews highlight integrations with Google, Microsoft, Salesforce, and CRMs, with positive sentiment around the ability to connect communications with internal systems. ### How do Verizon and RingEX compare on customer support? RingEX and Verizon are rated within 0.2 points on Quality of Support, indicating near-parity in reviewer satisfaction. - **Verizon:** Reviewers describe support as knowledgeable and helpful, but note long wait times and occasional difficulty resolving billing issues. - **RingEX:** Reviewers highlight helpful and knowledgeable support, with several citing quick onboarding and strong training materials, though some mention occasional delays or complexity in support interactions. ### Which is easier to implement, Verizon or RingEX? Verizon scores higher on Ease of Setup, with a 0.5-point advantage over RingEX. - **Verizon:** Reviewers consistently describe setup as straightforward and efficient, with high satisfaction for onboarding new users and handling rapid business growth. - **RingEX:** Reviewers note that setup is generally easy, especially with training materials, but mention a learning curve due to the platform's breadth and occasional complexity in admin configuration. ### Which product has better Mobile? RingEX is favored for Mobile, with reviewers consistently highlighting its strong mobile experience and unified communications across devices. - **Verizon:** No reviewer-cited mobile strengths or mention counts. - **RingEX:** Reviewers frequently mention the ability to manage calls, texts, and meetings from both desktop and mobile apps, with positive sentiment around mobile flexibility and continuity.