Compare RingEX and Verizon Contact Center Solutions 
At a Glance
Market Segments
Small-Business (57.9% of reviews)
Small-Business (46.2% of reviews)
Entry-Level Pricing
$30.00 1 User Per Month
No pricing available
RingEX
Star Rating
(1,350)4.2 out of 5
Market Segments
Small-Business (57.9% of reviews)
Pros & Cons
Entry-Level Pricing
$30.00 1 User Per Month
Free Trial is available
Browse all 3 pricing plansVerizon Contact Center Solutions
Star Rating
(27)3.9 out of 5
Market Segments
Small-Business (46.2% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Verizon Contact Center SolutionsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that RingEX excels in user experience, with many praising its ability to seamlessly integrate various communication tools like video calls, team messaging, and SMS into one platform. This integration helps streamline workflows, making it easier for users to manage their communications without switching between different apps.
- Users say that Verizon Contact Center Solutions offers exceptional customer service, with feedback highlighting the professionalism and responsiveness of their support team. Many users appreciate the quick assistance they receive, which can be crucial for businesses needing immediate help.
- Reviewers mention that RingEX is particularly user-friendly, with an intuitive interface that simplifies the management of phone settings. This ease of use is a significant advantage for administrators who need to make changes quickly and efficiently.
- According to verified reviews, Verizon Contact Center Solutions has a solid reputation for reliability, with users noting that the service is straightforward and effective for their needs. However, some users feel that it may not fully meet their specific workflow requirements, indicating potential areas for improvement.
- G2 reviewers highlight that while RingEX has a higher overall satisfaction score, Verizon Contact Center Solutions still maintains a strong presence in the small business market, with many users finding it suitable for their operational needs despite its lower G2 Score.
- Users express that RingEX's comprehensive communication capabilities make it a leader in the industry, allowing teams to collaborate effectively. In contrast, while Verizon Contact Center Solutions is praised for its customer support, it may not offer the same level of integrated features that modern businesses are looking for.
Pricing
Entry-Level Pricing
RingEX
Core
$30.00
1 User Per Month
A reliable, core phone system to get your business up and running
- Unlimited domestic calling
- SMS and MMS
- IVR
Verizon Contact Center Solutions
No pricing availableFree Trial
RingEX
Free Trial is available
Verizon Contact Center Solutions
No trial information availableRatings
Meets Requirements
8.8
1,100
8.1
26
Ease of Use
8.6
1,117
8.1
26
Ease of Setup
8.2
699
8.7
5
Ease of Admin
8.3
618
8.7
5
Quality of Support
8.0
1,003
7.8
26
Has the product been a good partner in doing business?
8.3
607
8.3
5
Product Direction (% positive)
7.9
1,080
8.1
25
Features by Category
Documents
Feature Not Available
Not enough data
7.3
148
Not enough data
8.1
156
Not enough data
Agentic AI - Online Fax
8.5
11
Not enough data
8.6
11
Not enough data
Sending
9.1
172
Not enough data
9.1
169
Not enough data
8.9
158
Not enough data
9.2
161
Not enough data
8.9
164
Not enough data
9.1
165
Not enough data
Host Tools
8.5
76
Not enough data
8.7
81
Not enough data
9.0
91
Not enough data
Attendee Tools
8.7
85
Not enough data
8.9
85
Not enough data
8.1
68
Not enough data
Post-Event Tools
8.5
65
Not enough data
8.3
68
Not enough data
Integrations
8.1
59
Not enough data
8.4
66
Not enough data
Agentic AI - Webinar
7.7
8
Not enough data
7.7
8
Not enough data
7.5
8
Not enough data
8.1
8
Not enough data
8.1
8
Not enough data
Collaboration Tools
9.1
253
Not enough data
9.1
141
Not enough data
8.6
116
Not enough data
8.9
140
Not enough data
9.1
122
Not enough data
Meeting Coordination
8.8
243
Not enough data
9.1
235
Not enough data
8.9
223
Not enough data
9.0
145
Not enough data
Software Type
9.0
244
Not enough data
9.0
143
Not enough data
9.2
160
Not enough data
Agentic AI - Video Conferencing
8.3
13
Not enough data
8.5
12
Not enough data
8.3
12
Not enough data
Platform
Feature Not Available
Not enough data
9.0
237
Not enough data
8.7
222
Not enough data
9.1
232
Not enough data
8.7
220
Not enough data
8.5
213
Not enough data
8.7
218
Not enough data
Generative AI
Feature Not Available
Not enough data
Workforce Management
8.8
221
Not enough data
8.6
214
Not enough data
Call Center Infrastructure (CCI)
8.9
22
Not enough data
8.9
22
Not enough data
9.1
22
Not enough data
8.9
22
Not enough data
Administrative
8.8
224
Not enough data
8.6
222
Not enough data
Basic Communication - Cloud PBX
8.9
58
Not enough data
8.9
57
Not enough data
9.1
55
Not enough data
8.2
55
Not enough data
9.1
56
Not enough data
8.8
55
Not enough data
Advanced Features - Cloud PBX
8.7
52
Not enough data
8.5
54
Not enough data
8.6
53
Not enough data
8.9
54
Not enough data
Platform Basics - VoIP Providers
8.5
95
Not enough data
8.7
111
Not enough data
8.4
86
Not enough data
8.1
99
Not enough data
8.0
82
Not enough data
8.1
80
Not enough data
Basic Communication
9.1
525
|
Verified
Not enough data
8.3
399
|
Verified
Not enough data
8.7
435
|
Verified
Not enough data
8.2
362
|
Verified
Not enough data
8.5
429
|
Verified
Not enough data
9.0
436
|
Verified
Not enough data
Agentic AI - VoIP Providers
7.9
52
Not enough data
8.1
54
Not enough data
8.0
52
Not enough data
8.0
50
Not enough data
Access
8.2
379
|
Verified
Not enough data
8.4
394
|
Verified
Not enough data
8.6
425
Not enough data
Advanced Features
8.3
445
Not enough data
8.4
405
|
Verified
Not enough data
9.0
469
|
Verified
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Feature Not Available
Not enough data
8.7
52
|
Verified
Not enough data
8.2
18
Not enough data
Features
8.8
55
|
Verified
Not enough data
Feature Not Available
Not enough data
8.6
53
|
Verified
Not enough data
8.5
52
|
Verified
Not enough data
8.6
53
|
Verified
Not enough data
8.2
49
Not enough data
Categories
Categories
Shared Categories
RingEX and Verizon Contact Center Solutions are categorized as Call Center Infrastructure (CCI)
Unique Categories
RingEX is categorized as UCaaS Platforms, Online Fax, Webinar, VoIP Providers, Video Conferencing, and Cloud PBX Platforms
Verizon Contact Center Solutions has no unique categories
Reviews
Reviewers' Company Size
RingEX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Verizon Contact Center Solutions
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
9.5%
Insurance
5.2%
Information Technology and Services
5.2%
Financial Services
4.8%
Staffing and Recruiting
4.8%
Other
70.5%
Hospital & Health Care
15.4%
Banking
7.7%
Education Management
7.7%
Information Technology and Services
7.7%
Architecture & Planning
3.8%
Other
57.7%
Discussions
What’s involved in setting up my RingCentral Office business phone system?
2 Comments
Official Response from RingEX
There is no PBX hardware to install or technical contractors needed for an on-site setup to start using your phone system. Once you’ve purchased RingCentral...Read more
Is RingCentral good?
1 Comment
JM
We love RingCentral! It's great that it allows us to call from a main office phone number and provides each user their own work cell/direct number from which...Read more
Why don't you make it more user-friendly?
1 Comment
RC
Brianna, thanks for this feedback. Can you tell us more about what you'd like to customize? If we can't make recommendations, we would love to have you visit...Read more
Verizon Contact Center Solutions has no discussions with answers
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