Introducing G2.ai, the future of software buying.Try now
Compare RingEX and Ultatel 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
iFax
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
CloudCall
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Ultatel
Visit Website
At a Glance
Market Segments
Small-Business (57.2% of reviews)
Small-Business (75.6% of reviews)
Entry-Level Pricing
$30.00 1 User Per Month
Starting at $18.00 1 User Per Month
RingEX
Star Rating
(1,241)4.1 out of 5
Market Segments
Small-Business (57.2% of reviews)
Entry-Level Pricing
$30.00 1 User Per Month
Free Trial is available
Browse all 3 pricing plansUltatel
Star Rating
(45)4.7 out of 5
Market Segments
Small-Business (75.6% of reviews)
Entry-Level Pricing
Starting at $18.00 1 User Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that RingEX has a solid Call Management feature with a score of 8.8, but ULTATEL excels with a higher score of 9.7, indicating a more robust and user-friendly experience for managing calls.
- Reviewers mention that ULTATEL's Quality of Support is exceptional, scoring 9.7, while RingEX falls short with a score of 7.9, suggesting that users may find more reliable assistance with ULTATEL.
- G2 users highlight that ULTATEL offers superior Ease of Use with a score of 9.5 compared to RingEX's 8.5, making it a more intuitive choice for everyday users.
- Users on G2 report that ULTATEL's Document Signature feature scores 7.5, which is lower than RingEX's 8.1, indicating that RingEX may provide a better experience for users needing document management capabilities.
- Reviewers say that ULTATEL shines in Conference Calls with a score of 9.5, while RingEX scores 8.6, suggesting that ULTATEL may offer a more seamless experience for larger group communications.
- Users report that RingEX's Scalability is rated at 8.9, which is competitive, but ULTATEL's overall performance in this area is perceived as more favorable, making it a better option for growing businesses.
Pricing
Entry-Level Pricing
RingEX
Core
$30.00
1 User Per Month
A reliable, core phone system to get your business up and running
- Unlimited domestic calling
- SMS and MMS
- IVR
Ultatel
Essential
Starting at $18.00
1 User Per Month
- Complete Business Phone System & Service (Voice, SMS/MMS, Chat, Video)
- Unlimited US & Canada Calling
- Business SMS and MMS
Free Trial
RingEX
Free Trial is available
Ultatel
No trial information availableRatings
Meets Requirements
8.8
1,030
9.3
44
Ease of Use
8.6
1,045
9.4
45
Ease of Setup
8.2
633
9.3
32
Ease of Admin
8.3
552
8.9
32
Quality of Support
8.0
933
9.5
39
Has the product been a good partner in doing business?
8.3
542
9.2
30
Product Direction (% positive)
7.9
1,012
9.7
45
Features by Category
Documents
7.7
155
Not enough data
7.3
149
Not enough data
8.1
157
Not enough data
Agentic AI - Online Fax
8.6
12
Not enough data
8.8
12
Not enough data
Sending
9.1
171
Not enough data
9.1
169
Not enough data
8.9
157
Not enough data
9.2
160
Not enough data
8.9
164
Not enough data
9.1
164
Not enough data
Host Tools
8.5
76
Not enough data
8.7
81
Not enough data
9.0
91
Not enough data
Attendee Tools
8.7
85
Not enough data
8.9
85
Not enough data
8.1
68
Not enough data
Post-Event Tools
8.5
65
Not enough data
8.3
68
Not enough data
Integrations
8.1
59
Not enough data
8.4
66
Not enough data
Agentic AI - Webinar
7.7
8
Not enough data
7.7
8
Not enough data
7.5
8
Not enough data
8.1
8
Not enough data
8.1
8
Not enough data
Channels
Not enough data
9.7
10
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.3
7
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Functions
Not enough data
9.8
7
Not enough data
10.0
6
Not enough data
10.0
6
Not enough data
Not enough data
Not enough data
10.0
7
Not enough data
Not enough data
Not enough data
9.7
5
Not enough data
9.7
5
Agentic AI - Contact Center
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
Not enough data
Not enough data
Not enough data
9.8
7
Not enough data
9.4
8
Not enough data
10.0
7
Not enough data
9.2
6
Collaboration Tools
9.1
256
Not enough data
9.1
144
Not enough data
8.7
119
Not enough data
8.9
142
Not enough data
9.1
125
Not enough data
Meeting Coordination
8.8
245
Not enough data
9.1
238
Not enough data
8.9
226
Not enough data
9.1
148
Not enough data
Software Type
9.0
245
Not enough data
9.1
146
Not enough data
9.2
162
Not enough data
Agentic AI - Video Conferencing
8.6
16
Not enough data
8.8
15
Not enough data
8.7
15
Not enough data
Platform
8.2
204
Not enough data
9.0
236
Not enough data
8.7
222
Not enough data
9.1
231
Not enough data
8.7
221
Not enough data
8.6
213
Not enough data
8.8
220
Not enough data
Generative AI
Feature Not Available
Not enough data
Workforce Management
8.8
221
Not enough data
8.6
215
Not enough data
Call Center Infrastructure (CCI)
9.0
24
Not enough data
9.0
24
Not enough data
9.2
24
Not enough data
9.0
24
Not enough data
Administrative
8.8
224
Not enough data
8.7
222
Not enough data
Basic Communication - Cloud PBX
8.9
57
Not enough data
8.9
56
Not enough data
9.1
55
Not enough data
8.2
54
Not enough data
9.1
56
Not enough data
8.8
55
Not enough data
Advanced Features - Cloud PBX
8.7
52
Not enough data
8.5
54
Not enough data
8.6
53
Not enough data
9.0
54
Not enough data
Platform Basics - VoIP Providers
8.4
86
8.0
5
9.0
89
9.2
8
8.3
83
6.9
6
8.2
83
6.1
6
8.0
81
5.7
5
8.1
80
7.7
5
Basic Communication
9.0
483
|
Verified
9.6
38
8.3
388
|
Verified
8.1
32
8.7
413
|
Verified
8.8
36
8.2
360
|
Verified
7.9
28
8.5
422
|
Verified
9.3
34
9.0
430
|
Verified
9.3
27
Agentic AI - VoIP Providers
8.0
53
Not enough data
8.1
53
Not enough data
8.0
53
Not enough data
7.9
51
Not enough data
Access
8.2
378
|
Verified
8.0
27
8.3
393
|
Verified
7.7
22
8.6
420
8.3
23
Advanced Features
8.3
438
8.8
31
8.4
400
|
Verified
9.5
32
9.0
455
|
Verified
9.6
35
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
8.7
51
|
Verified
Not enough data
8.7
53
|
Verified
Not enough data
Feature Not Available
Not enough data
Features
8.8
56
|
Verified
Not enough data
8.4
51
|
Verified
Not enough data
8.5
55
|
Verified
Not enough data
8.6
53
|
Verified
Not enough data
8.6
54
|
Verified
Not enough data
8.2
51
Not enough data
Categories
Categories
Shared Categories
RingEX and Ultatel are categorized as UCaaS Platforms, VoIP Providers, and Video Conferencing
Unique Categories
RingEX is categorized as Online Fax, Webinar, Call Center Infrastructure (CCI), and Cloud PBX Platforms
Ultatel is categorized as Contact Center
Reviews
Reviewers' Company Size
RingEX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Ultatel
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
9.9%
Information Technology and Services
5.3%
Insurance
5.1%
Staffing and Recruiting
4.9%
Financial Services
4.8%
Other
70.0%
Non-Profit Organization Management
11.1%
Hospital & Health Care
8.9%
Information Technology and Services
6.7%
Health, Wellness and Fitness
6.7%
Construction
6.7%
Other
60.0%
Discussions
What’s involved in setting up my RingCentral Office business phone system?
2 Comments
AG
For us it was really simple. The account manager actually did the setup over screen share and showed us how he was setting it up as he was going along. So...Read more
How much does RingCentral Office cost?
1 Comment
Official Response from RingEX
RingCentral Office offers simple, all-inclusive pricing with a predictable low monthly cost.
All editions include everything you need for your business,...Read more
Is there a free trial for RingCentral Office?
1 Comment
Official Response from RingEX
RingCentral Office comes with a 30-day money-back guarantee, so there’s no risk in purchasing and trying it for your business. The phones can also be...Read more
Ultatel has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
