# RingEX vs Ultatel Comparison
---
## AI Generated Summary
- **G2 reviewers report** that RingEX excels in providing a comprehensive communication platform, allowing users to manage outgoing calls, video meetings, and internal communication all in one place. This integration is particularly appreciated by users who value convenience and efficiency in their daily operations.
- **Users say** Ultatel stands out for its user-friendly phone system, making inter-office communication seamless. Reviewers highlight features like easy voicemail management and the ability to make changes online, which contribute to a smooth user experience.
- **According to verified reviews** , RingEX has a strong reputation for its tech support, with long-time users praising the quick and helpful assistance they receive. This level of support is crucial for businesses that rely on consistent communication tools.
- **Reviewers mention** that Ultatel's competitive pricing is a significant advantage, making it an attractive option for small businesses. Users appreciate the straightforward pricing model and the prompt responses to support requests, which enhance their overall satisfaction.
- **G2 reviewers highlight** that while RingEX has a solid overall performance, it faces challenges in specific areas like ease of setup compared to Ultatel. Users have noted that Ultatel's onboarding process is straightforward and efficient, making it easier for new users to get started without hassle.
- **Users report** that RingEX's recent updates and features, such as video conferencing capabilities, are well-received, but some still find it less intuitive than Ultatel's offerings. This feedback suggests that while RingEX is powerful, there may be a learning curve that some users find challenging.



| | RingEX | Ultatel | 
|---|---|---|
| **Star Rating** | 4.2 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 1,372 | 51 | 
| **Largest Market Segment** | Small-Business (58.2% of reviews) | Small-Business (74.5% of reviews) | 
| **Entry Level Price** | $30.00 1 User Per Month | Starting at $18.00 1 User Per Month | 

---
## Top Pros & Cons

### RingEX

Pros:
- Ease of Use (216 reviews)
- Customer Support (127 reviews)

Cons:
- Poor Customer Support (55 reviews)
- Complex Processes (49 reviews)

### Ultatel

Pros:
- Customer Support (7 reviews)
- Customer Service (5 reviews)

Cons:
- Admin Control (2 reviews)
- Complex Processes (2 reviews)

---
## Ratings Comparison
| Rating | RingEX | Ultatel | 
|---|---|---|
  | **Meets Requirements** | 8.8 (1121 reviews) | 9.4 (47 reviews) | 
  | **Ease of Use** | 8.6 (1137 reviews) | 9.4 (49 reviews) | 
  | **Ease of Setup** | 8.2 (719 reviews) | 9.3 (36 reviews) | 
  | **Ease of Admin** | 8.3 (639 reviews) | 8.9 (36 reviews) | 
  | **Quality of Support** | 8.0 (1023 reviews) | 9.5 (42 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.3 (627 reviews) | 9.3 (34 reviews) | 
  | **Product Direction (% positive)** | 7.9 (1094 reviews) | 9.8 (49 reviews) | 

---
## Pricing

### RingEX

#### Entry-Level Pricing

Plan: Core

Price: $30.00 1 User Per Month

Description: A reliable, core phone system to get your business up and running

Key Features:
- Unlimited domestic calling
- SMS and MMS
- IVR

[Browse all 3 editions](https://www.g2.com/products/ringex/pricing)

#### Free Trial

Yes

### Ultatel

#### Entry-Level Pricing

Plan: Essential

Price: Starting at $18.00 1 User Per Month

Key Features:
- Complete Business Phone System & Service (Voice, SMS/MMS, Chat, Video)
- Unlimited US & Canada Calling
- Business SMS and MMS

[Browse all 3 editions](https://www.g2.com/products/ultatel/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Online Fax

| Product | Score | Reviews |
|---|---|---|
| **RingEX** | 8.7/10 | 183 |
| **Ultatel** | N/A | N/A |

#### Documents

| Feature | RingEX | Ultatel | 
|---|---|---|
| **Editing** | Feature Not Available | Not enough data | 
| **Document Signature ** | 7.3 (149 reviews) | Not enough data | 
| **Storage** | 8.1 (157 reviews) | Not enough data | 

#### Agentic AI - Online Fax

| Feature | RingEX | Ultatel | 
|---|---|---|
| **Autonomous Task Execution** | 8.5 (11 reviews) | Not enough data | 
| **Cross-system Integration** | 8.6 (11 reviews) | Not enough data | 

#### Sending

| Feature | RingEX | Ultatel | 
|---|---|---|
| **Fax Number** | 9.1 (173 reviews) | Not enough data | 
| **Existing Numbers** | 9.1 (170 reviews) | Not enough data | 
| **Cross-Platform Sending** | 8.9 (158 reviews) | Not enough data | 
| **Unlimited Sending** | 9.2 (161 reviews) | Not enough data | 
| **Contact Management** | 8.9 (165 reviews) | Not enough data | 
| **Alerts** | 9.1 (165 reviews) | Not enough data | 

### Webinar

| Product | Score | Reviews |
|---|---|---|
| **RingEX** | 8.3/10 | 106 |
| **Ultatel** | N/A | N/A |

#### Host Tools

| Feature | RingEX | Ultatel | 
|---|---|---|
| **Branding** | 8.5 (76 reviews) | Not enough data | 
| **Role-based Access** | 8.7 (81 reviews) | Not enough data | 
| **Recording** | 9.0 (91 reviews) | Not enough data | 

#### Attendee Tools

| Feature | RingEX | Ultatel | 
|---|---|---|
| **Registration** | 8.7 (85 reviews) | Not enough data | 
| **Attendee Live Chat** | 8.9 (85 reviews) | Not enough data | 
| **Polls and Surveys** | 8.1 (68 reviews) | Not enough data | 

#### Post-Event Tools

| Feature | RingEX | Ultatel | 
|---|---|---|
| **Event Analytics** | 8.5 (65 reviews) | Not enough data | 
| **Attendee Reports** | 8.3 (68 reviews) | Not enough data | 

#### Integrations

| Feature | RingEX | Ultatel | 
|---|---|---|
| **Social Media Integration** | 8.1 (59 reviews) | Not enough data | 
| **Software Integrations** | 8.3 (66 reviews) | Not enough data | 

#### Agentic AI - Webinar

| Feature | RingEX | Ultatel | 
|---|---|---|
| **Autonomous Task Execution** | 7.7 (8 reviews) | Not enough data | 
| **Multi-step Planning** | 7.7 (8 reviews) | Not enough data | 
| **Cross-system Integration** | 7.5 (8 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.1 (8 reviews) | Not enough data | 
| **Proactive Assistance** | 8.1 (8 reviews) | Not enough data | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **RingEX** | N/A | N/A |
| **Ultatel** | N/A | N/A |

#### Call Analytics

| Feature | RingEX | Ultatel | 
|---|---|---|
| **Call Recording** | Not enough data | Not enough data | 
| **Machine Learning** | Not enough data | Not enough data | 
| **Call Analysis** | Not enough data | Not enough data | 
| **Lead Qualification** | Not enough data | Not enough data | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | RingEX | Ultatel | 
|---|---|---|
| **Customer Scoring** | Not enough data | Not enough data | 
| **Speech-to-Text** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### Generative AI

| Feature | RingEX | Ultatel | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI - Conversation Intelligence

| Feature | RingEX | Ultatel | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Contact Center Quality Assurance

| Product | Score | Reviews |
|---|---|---|
| **RingEX** | N/A | N/A |
| **Ultatel** | N/A | N/A |

#### Quality Assurance

| Feature | RingEX | Ultatel | 
|---|---|---|
| **Evaluation** | Not enough data | Not enough data | 
| **Calibration** | Not enough data | Not enough data | 
| **Reports** | Not enough data | Not enough data | 

#### Engagement

| Feature | RingEX | Ultatel | 
|---|---|---|
| **Feedback** | Not enough data | Not enough data | 
| **Dashboards** | Not enough data | Not enough data | 
| **Training** | Not enough data | Not enough data | 

#### Performance

| Feature | RingEX | Ultatel | 
|---|---|---|
| **Integrations** | Not enough data | Not enough data | 
| **Compliance** | Not enough data | Not enough data | 

#### Generative AI

| Feature | RingEX | Ultatel | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Contact Center

| Product | Score | Reviews |
|---|---|---|
| **RingEX** | N/A | N/A |
| **Ultatel** | 9.7/10 | 10 |

#### Channels

| Feature | RingEX | Ultatel | 
|---|---|---|
| **Voice** | Not enough data | 9.7 (10 reviews) | 
| **Social** | Not enough data | Feature Not Available | 
| **Web Chat** | Not enough data | Feature Not Available | 
| **Mobile SMS** | Not enough data | 9.3 (7 reviews) | 
| **Email** | Not enough data | Not enough data | 

#### Generative AI

| Feature | RingEX | Ultatel | 
|---|---|---|
| **AI Text-to-Speech** | Not enough data | Not enough data | 

#### Functions

| Feature | RingEX | Ultatel | 
|---|---|---|
| **Session Routing** | Not enough data | 9.8 (7 reviews) | 
| **Session Queuing** | Not enough data | 10.0 (6 reviews) | 
| **Concurrent Calling** | Not enough data | 10.0 (6 reviews) | 
| **Speech Analytics** | Not enough data | Not enough data | 
| **Auto Dialer** | Not enough data | 10.0 (7 reviews) | 
| **IVR** | Not enough data | Not enough data | 
| **Inbound Screen Pop** | Not enough data | 9.7 (5 reviews) | 
| **Persistent Data** | Not enough data | 9.7 (5 reviews) | 

#### Agentic AI - Contact Center

| Feature | RingEX | Ultatel | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Administrative

| Feature | RingEX | Ultatel | 
|---|---|---|
| **Session Summary Notes** | Not enough data | Not enough data | 
| **Administrator Access** | Not enough data | 9.8 (7 reviews) | 
| **Reporting & Dashboards** | Not enough data | 9.4 (8 reviews) | 
| **Session Recording** | Not enough data | 10.0 (7 reviews) | 
| **Agent Scheduling and Assignment** | Not enough data | 9.2 (6 reviews) | 

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **RingEX** | 8.9/10 | 300 |
| **Ultatel** | N/A | N/A |

#### Collaboration Tools

| Feature | RingEX | Ultatel | 
|---|---|---|
| **Screen Sharing** | 9.1 (254 reviews) | Not enough data | 
| **Presentations** | 9.1 (141 reviews) | Not enough data | 
| **Whiteboarding** | 8.6 (116 reviews) | Not enough data | 
| **Live Chat** | 8.9 (140 reviews) | Not enough data | 
| **Hand Raising** | 9.1 (122 reviews) | Not enough data | 

#### Meeting Coordination

| Feature | RingEX | Ultatel | 
|---|---|---|
| **Scheduling** | 8.8 (243 reviews) | Not enough data | 
| **Recording** | 9.1 (235 reviews) | Not enough data | 
| **Participant Permissions** | 8.9 (223 reviews) | Not enough data | 
| **One-Click Join** | 9.0 (145 reviews) | Not enough data | 

#### Software Type

| Feature | RingEX | Ultatel | 
|---|---|---|
| **Mobile** | 9.0 (245 reviews) | Not enough data | 
| **Browser Application** | 9.0 (143 reviews) | Not enough data | 
| **Desktop Application** | 9.2 (161 reviews) | Not enough data | 

#### Agentic AI - Video Conferencing

| Feature | RingEX | Ultatel | 
|---|---|---|
| **Autonomous Task Execution** | 8.3 (13 reviews) | Not enough data | 
| **Proactive Assistance** | 8.5 (12 reviews) | Not enough data | 
| **Decision Making** | 8.3 (12 reviews) | Not enough data | 

### Call Center Infrastructure (CCI)

| Product | Score | Reviews |
|---|---|---|
| **RingEX** | 8.8/10 | 257 |
| **Ultatel** | N/A | N/A |

#### Platform

| Feature | RingEX | Ultatel | 
|---|---|---|
| **Omnichannel** | Feature Not Available | Not enough data | 
| **Mobile Access** | 9.0 (238 reviews) | Not enough data | 
| **Queue Management** | 8.7 (224 reviews) | Not enough data | 
| **Call Routing** | 9.1 (234 reviews) | Not enough data | 
| **Call Back** | 8.7 (220 reviews) | Not enough data | 
| **IVR** | 8.5 (213 reviews) | Not enough data | 
| **Automatic Call Distribution** | 8.7 (219 reviews) | Not enough data | 

#### Generative AI

| Feature | RingEX | Ultatel | 
|---|---|---|
| **AI Text-to-Speech** | Feature Not Available | Not enough data | 

#### Workforce Management

| Feature | RingEX | Ultatel | 
|---|---|---|
| **Call Monitoring** | 8.8 (222 reviews) | Not enough data | 
| **Performance Evaluation** | 8.6 (216 reviews) | Not enough data | 

#### Call Center Infrastructure (CCI)

| Feature | RingEX | Ultatel | 
|---|---|---|
| **Autonomous Task Execution** | 8.9 (22 reviews) | Not enough data | 
| **Cross-system Integration** | 8.9 (22 reviews) | Not enough data | 
| **Natural Language Interaction** | 9.1 (22 reviews) | Not enough data | 
| **Proactive Assistance** | 8.9 (22 reviews) | Not enough data | 

#### Administrative

| Feature | RingEX | Ultatel | 
|---|---|---|
| **Call Recording** | 8.8 (226 reviews) | Not enough data | 
| **Reporting & Dashboards** | 8.6 (224 reviews) | Not enough data | 

### Speech Analytics

| Product | Score | Reviews |
|---|---|---|
| **RingEX** | N/A | N/A |
| **Ultatel** | N/A | N/A |

#### Generative AI

| Feature | RingEX | Ultatel | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Cloud PBX Platforms

| Product | Score | Reviews |
|---|---|---|
| **RingEX** | 8.8/10 | 65 |
| **Ultatel** | N/A | N/A |

#### Basic Communication - Cloud PBX

| Feature | RingEX | Ultatel | 
|---|---|---|
| **Call Management** | 8.9 (60 reviews) | Not enough data | 
| **Communication Management** | 8.9 (58 reviews) | Not enough data | 
| **Scalability** | 9.1 (56 reviews) | Not enough data | 
| **Integrations** | 8.2 (57 reviews) | Not enough data | 
| **Mobile Accessibility** | 9.1 (58 reviews) | Not enough data | 
| **Accessibility** | 8.8 (55 reviews) | Not enough data | 

#### Advanced Features - Cloud PBX

| Feature | RingEX | Ultatel | 
|---|---|---|
| **Security and Compliance** | 8.7 (52 reviews) | Not enough data | 
| **Analytics and Reporting** | 8.5 (56 reviews) | Not enough data | 
| **Support and Reliability** | 8.6 (54 reviews) | Not enough data | 
| **Automated attendant** | 8.9 (54 reviews) | Not enough data | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **RingEX** | 8.4/10 | 585 |
| **Ultatel** | 8.3/10 | 42 |

#### Platform Basics - VoIP Providers

| Feature | RingEX | Ultatel | 
|---|---|---|
| **PBX systems, VoIP Softphone** | 8.5 (96 reviews) | 8.3 (6 reviews) | 
| **Call Management** | 8.7 (122 reviews) | 9.3 (9 reviews) | 
| **Network monitoring** | 8.4 (89 reviews) | 6.9 (6 reviews) | 
| **Integrations** | 8.0 (106 reviews) | 7.1 (8 reviews) | 
| **Virtual PBX** | 8.0 (82 reviews) | 5.7 (5 reviews) | 
| **SIP trunking services** | 8.1 (80 reviews) | 7.7 (5 reviews) | 

#### Basic Communication

| Feature | RingEX | Ultatel | 
|---|---|---|
| **Phone Calls** | 9.1 (539 reviews) ✓ Verified | 9.6 (40 reviews) | 
| **Video Calls** | 8.3 (399 reviews) ✓ Verified | 8.1 (32 reviews) | 
| **Instant Messaging** | 8.7 (437 reviews) ✓ Verified | 8.9 (37 reviews) | 
| **Screen Sharing** | 8.2 (362 reviews) ✓ Verified | 7.9 (28 reviews) | 
| **Conference Calls** | 8.6 (429 reviews) ✓ Verified | 9.3 (34 reviews) | 
| **Desk-to-Desk Calls** | 9.0 (439 reviews) ✓ Verified | 9.3 (27 reviews) | 

#### Agentic AI - VoIP Providers

| Feature | RingEX | Ultatel | 
|---|---|---|
| **Autonomous Task Execution** | 7.9 (52 reviews) | Not enough data | 
| **Cross-system Integration** | 8.1 (54 reviews) | Not enough data | 
| **Adaptive Learning** | 8.0 (52 reviews) | Not enough data | 
| **Proactive Assistance** | 8.0 (51 reviews) | Not enough data | 

#### Access

| Feature | RingEX | Ultatel | 
|---|---|---|
| **Software Pairing** | 8.2 (380 reviews) ✓ Verified | 8.0 (27 reviews) | 
| **Browser Extension** | 8.4 (394 reviews) ✓ Verified | 7.7 (22 reviews) | 
| **Individual Download** | 8.6 (426 reviews) | 8.3 (23 reviews) | 

#### Advanced Features

| Feature | RingEX | Ultatel | 
|---|---|---|
| **Hold Music** | 8.3 (447 reviews) | 8.8 (31 reviews) | 
| **Automated Attendants** | 8.4 (407 reviews) ✓ Verified | 9.5 (33 reviews) | 
| **VOiP Number** | 9.0 (473 reviews) ✓ Verified | 9.6 (35 reviews) | 

### Sales Coaching

| Product | Score | Reviews |
|---|---|---|
| **RingEX** | N/A | N/A |
| **Ultatel** | N/A | N/A |

#### Agentic AI - Sales Coaching

| Feature | RingEX | Ultatel | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Training

| Feature | RingEX | Ultatel | 
|---|---|---|
| **Knowledge Base** | Not enough data | Not enough data | 
| **Coaching Materials** | Not enough data | Not enough data | 
| **Playbook Creation** | Not enough data | Not enough data | 
| **Video Record** | Not enough data | Not enough data | 

#### Feedback

| Feature | RingEX | Ultatel | 
|---|---|---|
| **Review** | Not enough data | Not enough data | 
| **Scorecard** | Not enough data | Not enough data | 
| **Coaching Card** | Not enough data | Not enough data | 
| **Leaderboard** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Competition** | Not enough data | Not enough data | 

#### Generative AI

| Feature | RingEX | Ultatel | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **RingEX** | 8.5/10 | 72 |
| **Ultatel** | N/A | N/A |

#### Agentic AI - UCaaS Platforms

| Feature | RingEX | Ultatel | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

#### Extensions

| Feature | RingEX | Ultatel | 
|---|---|---|
| **Tenancy Flexibility** | Feature Not Available | Not enough data | 
| **Native VoIP** | 8.7 (53 reviews) ✓ Verified | Not enough data | 
| **CCaaS Option** | 8.2 (18 reviews) | Not enough data | 

#### Features

| Feature | RingEX | Ultatel | 
|---|---|---|
| **Voicemail to Email** | 8.9 (58 reviews) ✓ Verified | Not enough data | 
| **Voicemail to SMS** | Feature Not Available | Not enough data | 
| **File Sharing** | 8.6 (53 reviews) ✓ Verified | Not enough data | 
| **Voice Conferencing** | 8.5 (52 reviews) ✓ Verified | Not enough data | 
| **Video Conferencing** | 8.6 (53 reviews) ✓ Verified | Not enough data | 
| **Conference Transcripts** | 8.2 (49 reviews) | Not enough data | 

---
## Categories
**Shared Categories (3):** [VoIP Providers](https://www.g2.com/categories/voip-providers), [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing)

**Unique to RingEX (8):** [Contact Center Quality Assurance Software](https://www.g2.com/categories/contact-center-quality-assurance), [Online Fax Software](https://www.g2.com/categories/online-fax), [Webinar Platforms](https://www.g2.com/categories/webinar), [Cloud PBX Platforms Software](https://www.g2.com/categories/cloud-pbx-platforms), [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci), [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching), [Speech Analytics Software](https://www.g2.com/categories/speech-analytics)

**Unique to Ultatel (1):** [Contact Center Software](https://www.g2.com/categories/contact-center)


---
## Reviewer Demographics

### By Company Size

| Segment | RingEX | Ultatel | 
|---|---|---|
| **Small-Business** | 58.2% | 74.5% | 
| **Mid-Market** | 35.1% | 23.5% | 
| **Enterprise** | 6.7% | 2.0% | 

### By Industry

#### RingEX

- **Computer Software:** 9.3%
- **Information Technology and Services:** 5.2%
- **Insurance:** 5.2%
- **Financial Services:** 4.8%
- **Staffing and Recruiting:** 4.8%
- **Marketing and Advertising:** 4.3%
- **Hospital & Health Care:** 4.1%
- **Real Estate:** 3.5%
- **Health, Wellness and Fitness:** 3.4%
- **Construction:** 3.4%
- **Other:** 52.0%

#### Ultatel

- **Information Technology and Services:** 10.2%
- **Non-Profit Organization Management:** 10.2%
- **Hospital & Health Care:** 8.2%
- **Health, Wellness and Fitness:** 6.1%
- **Construction:** 6.1%
- **Marketing and Advertising:** 4.1%
- **Logistics and Supply Chain:** 4.1%
- **Graphic Design:** 4.1%
- **Airlines/Aviation:** 4.1%
- **Computer & Network Security:** 2.0%
- **Other:** 40.8%

---
## Alternatives

### Alternatives to RingEX

- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1846 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1552 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (548 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3570 reviews)
- [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2506 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1414 reviews)
- [8x8 Work](https://www.g2.com/products/8x8-work/reviews) — 4.2/5 stars (928 reviews)
- [Webex Calling](https://www.g2.com/products/webex-calling/reviews) — 4.5/5 stars (635 reviews)
- [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) — 4.1/5 stars (611 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4179 reviews)

### Alternatives to Ultatel

- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3570 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1414 reviews)
- [8x8 Work](https://www.g2.com/products/8x8-work/reviews) — 4.2/5 stars (928 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4179 reviews)
- [Crexendo](https://www.g2.com/products/crexendo/reviews) — 4.9/5 stars (351 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (548 reviews)
- [Intermedia Unite](https://www.g2.com/products/intermedia-unite/reviews) — 4.5/5 stars (520 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (502 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56433 reviews)
- [Quo](https://www.g2.com/products/quo-quo/reviews) — 4.7/5 stars (3379 reviews)

---
## Top Discussions

### RingEX

- Title: [What’s involved in setting up my RingCentral Office business phone system?](https://www.g2.com/discussions/ringcentral-office-setup) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "There is no PBX hardware to install or technical contractors needed for an on-site setup to start using your phone system. Once you’ve purchased RingCentral..."
- Title: [Is RingCentral good?](https://www.g2.com/discussions/is-ringcentral-good) — 1 comment
  > **Top comment:** "We love RingCentral! It's great that it allows us to call from a main office phone number and provides each user their own work cell/direct number from which..."
- Title: [Why don't you make it more user-friendly?](https://www.g2.com/discussions/why-don-t-you-make-it-more-user-friendly) — 1 comment, 1 upvote
  > **Top comment:** "Brianna, thanks for this feedback. Can you tell us more about what you'd like to customize? If we can't make recommendations, we would love to have you visit..."
- Title: [What are the benefits of RingCentral Office?](https://www.g2.com/discussions/ringcentral-advantage) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Set up your phone system to work the way you do
- Connect your office, remote employees and mobile users under one phone system.
- Easily support multiple..."
- Title: [What is RingCentral Office?](https://www.g2.com/discussions/ringcentral-office) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "RingCentral Office is a cloud-based business communications system with enterprise-grade voice, fax, text, online meetings, conferencing, and..."

### Ultatel

No discussions available for this product.

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/ringex-vs-ultatel)