Compare RingEX and Twilio 
At a Glance
Market Segments
Small-Business (57.8% of reviews)
Small-Business (51.3% of reviews)
Entry-Level Pricing
$30.00 1 User Per Month
No pricing available
RingEX
Star Rating
(1,317)4.2 out of 5
Market Segments
Small-Business (57.8% of reviews)
Pros & Cons
Entry-Level Pricing
$30.00 1 User Per Month
Free Trial is available
Browse all 3 pricing plansTwilio
Star Rating
(507)4.1 out of 5
Market Segments
Small-Business (51.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about TwilioSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that RingEX excels in providing a seamless communication experience, integrating various tools like phone calls, team messaging, SMS, and video meetings into one platform. Users appreciate how this integration streamlines workflows, making it easy to manage settings and connect with others.
- Users say Twilio stands out for its reliable API integration, which allows for quick and easy implementation of messaging and notification features into applications. Reviewers highlight the well-documented APIs and SDKs that simplify the process, making it a favorite for developers looking to enhance their apps.
- According to verified reviews, RingEX offers a more user-friendly experience overall, with higher ratings in ease of use and setup. Users have noted that the platform is intuitive and efficient, which is particularly beneficial for small businesses looking to manage their communications without a steep learning curve.
- Reviewers mention that while Twilio is praised for its scalability and reliability, it faces challenges in user experience compared to RingEX. Some users have reported that the setup process can be more complex than expected, which may hinder quick adoption for teams that need immediate solutions.
- G2 reviewers highlight RingEX's superior call management capabilities, scoring significantly higher than Twilio in this area. Users appreciate the platform's robust features that enhance their communication strategies, making it a preferred choice for businesses focused on effective call handling.
- Users note that while Twilio is a strong contender in the SMS marketing space, it lacks the comprehensive communication features that RingEX offers. This limitation can be a drawback for businesses seeking an all-in-one solution for their communication needs, as they may find themselves needing additional tools to fill the gaps.
Pricing
Entry-Level Pricing
RingEX
Core
$30.00
1 User Per Month
A reliable, core phone system to get your business up and running
- Unlimited domestic calling
- SMS and MMS
- IVR
Twilio
No pricing availableFree Trial
RingEX
Free Trial is available
Twilio
Free Trial is available
Ratings
Meets Requirements
8.8
1,078
8.8
367
Ease of Use
8.6
1,094
8.2
373
Ease of Setup
8.2
676
7.7
212
Ease of Admin
8.3
596
7.9
196
Quality of Support
8.0
981
7.8
333
Has the product been a good partner in doing business?
8.3
584
8.0
187
Product Direction (% positive)
7.9
1,060
8.3
356
Features by Category
Documents
Feature Not Available
Not enough data
7.3
148
Not enough data
8.1
156
Not enough data
Agentic AI - Online Fax
8.5
11
Not enough data
8.6
11
Not enough data
Sending
9.1
172
Not enough data
9.1
169
Not enough data
8.9
158
Not enough data
9.2
161
Not enough data
8.9
164
Not enough data
9.1
165
Not enough data
Host Tools
8.5
76
Not enough data
8.7
81
Not enough data
9.0
91
Not enough data
Attendee Tools
8.7
85
Not enough data
8.9
85
Not enough data
8.1
68
Not enough data
Post-Event Tools
8.5
65
Not enough data
8.3
68
Not enough data
Integrations
8.1
59
Not enough data
8.4
66
Not enough data
Agentic AI - Webinar
7.7
8
Not enough data
7.7
8
Not enough data
7.5
8
Not enough data
8.1
8
Not enough data
8.1
8
Not enough data
Text Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SMS Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration Tools
9.1
253
Not enough data
9.1
141
Not enough data
8.6
116
Not enough data
8.9
140
Not enough data
9.1
122
Not enough data
Meeting Coordination
8.8
243
Not enough data
9.1
235
Not enough data
8.9
223
Not enough data
9.0
145
Not enough data
Software Type
9.0
243
Not enough data
9.0
143
Not enough data
9.2
160
Not enough data
Agentic AI - Video Conferencing
8.3
13
Not enough data
8.5
12
Not enough data
8.3
12
Not enough data
Functionality
Not enough data
8.0
108
|
Verified
Not enough data
8.3
103
|
Verified
Not enough data
8.4
104
|
Verified
Support
Not enough data
7.6
106
|
Verified
Not enough data
Feature Not Available
Not enough data
7.0
105
|
Verified
API Features
Not enough data
6.7
12
Not enough data
6.7
12
Not enough data
6.7
13
Not enough data
7.3
11
Not enough data
7.0
11
Security and Compliance
Not enough data
6.5
11
Not enough data
6.7
11
Not enough data
7.2
13
Not enough data
7.3
11
Platform
Feature Not Available
Not enough data
9.0
235
Not enough data
8.7
220
Not enough data
9.1
230
Not enough data
8.7
219
Not enough data
8.5
211
Not enough data
8.7
217
Not enough data
Generative AI
Feature Not Available
Not enough data
Workforce Management
8.8
219
Not enough data
8.6
213
Not enough data
Call Center Infrastructure (CCI)
8.9
22
Not enough data
8.9
22
Not enough data
9.1
22
Not enough data
8.9
22
Not enough data
Administrative
8.8
223
Not enough data
8.6
221
Not enough data
Basic Communication - Cloud PBX
8.9
58
4.7
5
8.8
56
5.0
5
9.1
55
5.0
5
8.2
54
5.7
5
9.1
56
5.3
5
8.8
55
5.3
5
Advanced Features - Cloud PBX
8.7
52
4.7
5
8.5
54
4.3
5
8.6
53
3.7
5
8.9
54
5.0
5
WhatsApp Messaging - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics - VoIP Providers
8.4
92
Not enough data
8.8
107
Not enough data
8.3
86
Not enough data
8.0
94
Not enough data
8.0
83
Not enough data
8.1
81
Not enough data
Basic Communication
9.1
510
|
Verified
Not enough data
8.3
396
|
Verified
Not enough data
8.7
426
|
Verified
Not enough data
8.2
363
|
Verified
Not enough data
8.5
428
|
Verified
Not enough data
9.0
434
|
Verified
Not enough data
Agentic AI - VoIP Providers
7.9
53
Not enough data
8.1
54
Not enough data
8.0
53
Not enough data
7.9
51
Not enough data
Access
8.2
379
|
Verified
Not enough data
8.3
394
|
Verified
Not enough data
8.6
426
Not enough data
Advanced Features
8.3
443
Not enough data
8.4
404
|
Verified
Not enough data
9.0
464
|
Verified
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Feature Not Available
Not enough data
8.7
51
|
Verified
Not enough data
8.1
17
Not enough data
Features
8.8
55
|
Verified
Not enough data
Feature Not Available
Not enough data
8.6
52
|
Verified
Not enough data
8.5
51
|
Verified
Not enough data
8.6
53
|
Verified
Not enough data
8.2
49
Not enough data
Messaging - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security / Verification - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics / Deliverability - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI - RCS Business Messaging
Not enough data
Not enough data
Categories
Categories
Shared Categories
RingEX and Twilio are categorized as VoIP Providers and Cloud PBX Platforms
Unique Categories
RingEX is categorized as UCaaS Platforms, Online Fax, Webinar, Call Center Infrastructure (CCI), and Video Conferencing
Twilio is categorized as RCS Business Messaging, WhatsApp Marketing, Video Platform as a Service (VPaaS), SMS Marketing, and Communication Platform as a Service (CPaaS)
Reviews
Reviewers' Company Size
RingEX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Twilio
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
9.5%
Insurance
5.3%
Information Technology and Services
5.2%
Financial Services
4.9%
Staffing and Recruiting
4.8%
Other
70.4%
Computer Software
17.7%
Information Technology and Services
11.0%
Marketing and Advertising
6.8%
Financial Services
5.1%
Internet
4.9%
Other
54.5%
Discussions
What’s involved in setting up my RingCentral Office business phone system?
2 Comments
AG
For us it was really simple. The account manager actually did the setup over screen share and showed us how he was setting it up as he was going along. So...Read more
How much does RingCentral Office cost?
1 Comment
Official Response from RingEX
RingCentral Office offers simple, all-inclusive pricing with a predictable low monthly cost.
All editions include everything you need for your business,...Read more
Is there a free trial for RingCentral Office?
1 Comment
Official Response from RingEX
RingCentral Office comes with a 30-day money-back guarantee, so there’s no risk in purchasing and trying it for your business. The phones can also be...Read more
Is it possible to do automated skype message using twilio
2 Comments
PR
Right now Twilio doesn't support any integration with Skype as such. However you can use external services like integromat to integrate them.
Read more
Is twilio reliable?
1 Comment
LR
Never had an issue in more than 3 years using it that impacted my business in a significative wayRead more
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