Compare RingEX and Toky 
At a Glance
Market Segments
Small-Business (57.8% of reviews)
Small-Business (74.2% of reviews)
Entry-Level Pricing
$30.00 1 User Per Month
$20 user/month (billed annually)
RingEX
Star Rating
(1,317)4.2 out of 5
Market Segments
Small-Business (57.8% of reviews)
Pros & Cons
Entry-Level Pricing
$30.00 1 User Per Month
Free Trial is available
Browse all 3 pricing plansToky
Star Rating
(32)3.7 out of 5
Market Segments
Small-Business (74.2% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$20 user/month (billed annually)
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that RingEX excels in providing a comprehensive communication platform, integrating phone calls, team messaging, SMS, video meetings, and even fax. Users appreciate how this all-in-one solution streamlines workflows, making it easy to manage and change settings.
- Users say that Toky offers a straightforward and user-friendly interface, particularly highlighting its app integrations and texting capabilities. This ease of use is appealing for those who may not have coding experience, making it accessible for a wider range of users.
- Reviewers mention that RingEX has a significantly higher overall satisfaction score compared to Toky, indicating that users feel more positively about their experience with RingEX. This is reflected in the platform's ability to meet diverse communication needs effectively.
- According to verified reviews, while both platforms have similar ease of setup scores, users find RingEX's implementation process to be more intuitive, which can be crucial for businesses looking to get up and running quickly.
- Users highlight that RingEX provides superior support quality, with many praising the responsiveness and helpfulness of the support team. In contrast, Toky users have expressed some dissatisfaction with support, indicating a potential area for improvement.
- Reviewers note that while Toky allows for global calling and offers unique features like downloadable call recordings and transcripts, RingEX's robust feature set and higher ratings in areas like phone call quality and instant messaging make it a more reliable choice for businesses focused on communication efficiency.
Pricing
Entry-Level Pricing
RingEX
Core
$30.00
1 User Per Month
A reliable, core phone system to get your business up and running
- Unlimited domestic calling
- SMS and MMS
- IVR
Toky
ENTREPRENEUR
$20
user/month (billed annually)
Modern Phone System Solution.
Starting at 1 agent.
- Basic cloud phone system features
- Unlimited inbound calls. Fair usage policy applies. Toll-free numbers excluded
- Access to Standard integrations
Free Trial
RingEX
Free Trial is available
Toky
Free Trial is available
Ratings
Meets Requirements
8.8
1,078
7.5
27
Ease of Use
8.6
1,094
7.7
28
Ease of Setup
8.2
676
8.3
19
Ease of Admin
8.3
596
8.3
19
Quality of Support
8.0
981
6.9
26
Has the product been a good partner in doing business?
8.3
584
8.1
18
Product Direction (% positive)
7.9
1,060
6.5
27
Features by Category
Documents
Feature Not Available
Not enough data
7.3
148
Not enough data
8.1
156
Not enough data
Agentic AI - Online Fax
8.5
11
Not enough data
8.6
11
Not enough data
Sending
9.1
172
Not enough data
9.1
169
Not enough data
8.9
158
Not enough data
9.2
161
Not enough data
8.9
164
Not enough data
9.1
165
Not enough data
Host Tools
8.5
76
Not enough data
8.7
81
Not enough data
9.0
91
Not enough data
Attendee Tools
8.7
85
Not enough data
8.9
85
Not enough data
8.1
68
Not enough data
Post-Event Tools
8.5
65
Not enough data
8.3
68
Not enough data
Integrations
8.1
59
Not enough data
8.4
66
Not enough data
Agentic AI - Webinar
7.7
8
Not enough data
7.7
8
Not enough data
7.5
8
Not enough data
8.1
8
Not enough data
8.1
8
Not enough data
Channels
Not enough data
7.4
7
|
Verified
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Functions
Not enough data
7.3
13
|
Verified
Not enough data
7.4
12
|
Verified
Not enough data
7.1
11
|
Verified
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
8.3
5
|
Verified
Not enough data
Not enough data
Not enough data
8.7
5
|
Verified
Agentic AI - Contact Center
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
Not enough data
6.8
11
|
Verified
Not enough data
8.0
15
|
Verified
Not enough data
6.7
14
|
Verified
Not enough data
Not enough data
Not enough data
6.9
7
Collaboration Tools
9.1
253
Not enough data
9.1
141
Not enough data
8.6
116
Not enough data
8.9
140
Not enough data
9.1
122
Not enough data
Meeting Coordination
8.8
243
Not enough data
9.1
235
Not enough data
8.9
223
Not enough data
9.0
145
Not enough data
Software Type
9.0
243
Not enough data
9.0
143
Not enough data
9.2
160
Not enough data
Agentic AI - Video Conferencing
8.3
13
Not enough data
8.5
12
Not enough data
8.3
12
Not enough data
Platform
Feature Not Available
Not enough data
9.0
235
Not enough data
8.7
220
Not enough data
9.1
230
Not enough data
8.7
219
Not enough data
8.5
211
Not enough data
8.7
217
Not enough data
Generative AI
Feature Not Available
Not enough data
Workforce Management
8.8
219
Not enough data
8.6
213
Not enough data
Call Center Infrastructure (CCI)
8.9
22
Not enough data
8.9
22
Not enough data
9.1
22
Not enough data
8.9
22
Not enough data
Administrative
8.8
223
Not enough data
8.6
221
Not enough data
Basic Communication - Cloud PBX
8.9
58
Not enough data
8.8
56
Not enough data
9.1
55
Not enough data
8.2
54
Not enough data
9.1
56
Not enough data
8.8
55
Not enough data
Advanced Features - Cloud PBX
8.7
52
Not enough data
8.5
54
Not enough data
8.6
53
Not enough data
8.9
54
Not enough data
Platform Basics - VoIP Providers
8.4
92
Not enough data
8.8
107
Not enough data
8.3
86
Not enough data
8.0
94
Not enough data
8.0
83
Not enough data
8.1
81
Not enough data
Basic Communication
9.1
510
|
Verified
7.1
13
|
Verified
8.3
396
|
Verified
Feature Not Available
8.7
426
|
Verified
6.7
7
8.2
363
|
Verified
Feature Not Available
8.5
428
|
Verified
Feature Not Available
9.0
434
|
Verified
6.9
7
|
Verified
Agentic AI - VoIP Providers
7.9
53
Not enough data
8.1
54
Not enough data
8.0
53
Not enough data
7.9
51
Not enough data
Access
8.2
379
|
Verified
Feature Not Available
8.3
394
|
Verified
7.9
11
|
Verified
8.6
426
7.2
10
|
Verified
Advanced Features
8.3
443
6.9
7
|
Verified
8.4
404
|
Verified
7.2
9
|
Verified
9.0
464
|
Verified
6.8
10
|
Verified
Agentic AI - Outbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Calling
Not enough data
7.8
10
Not enough data
6.4
7
Not enough data
6.7
8
Not enough data
8.0
9
Not enough data
Not enough data
Contacts
Not enough data
6.3
8
Not enough data
6.5
8
Not enough data
6.9
8
Insights
Not enough data
4.8
7
Not enough data
5.6
8
Not enough data
6.7
9
Not enough data
3.9
6
Not enough data
5.0
7
Not enough data
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Feature Not Available
Not enough data
8.7
51
|
Verified
Not enough data
8.1
17
Not enough data
Features
8.8
55
|
Verified
Not enough data
Feature Not Available
Not enough data
8.6
52
|
Verified
Not enough data
8.5
51
|
Verified
Not enough data
8.6
53
|
Verified
Not enough data
8.2
49
Not enough data
Categories
Categories
Shared Categories
RingEX and Toky are categorized as VoIP Providers and Call Center Infrastructure (CCI)
Unique Categories
RingEX is categorized as UCaaS Platforms, Online Fax, Webinar, Video Conferencing, and Cloud PBX Platforms
Toky is categorized as Contact Center and Outbound Call Tracking
Reviews
Reviewers' Company Size
RingEX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Toky
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
9.5%
Insurance
5.3%
Information Technology and Services
5.2%
Financial Services
4.9%
Staffing and Recruiting
4.8%
Other
70.4%
Computer Software
19.4%
Telecommunications
6.5%
Internet
6.5%
Insurance
6.5%
Information Technology and Services
6.5%
Other
54.8%
Discussions
What’s involved in setting up my RingCentral Office business phone system?
2 Comments
AG
For us it was really simple. The account manager actually did the setup over screen share and showed us how he was setting it up as he was going along. So...Read more
How much does RingCentral Office cost?
1 Comment
Official Response from RingEX
RingCentral Office offers simple, all-inclusive pricing with a predictable low monthly cost.
All editions include everything you need for your business,...Read more
Is there a free trial for RingCentral Office?
1 Comment
Official Response from RingEX
RingCentral Office comes with a 30-day money-back guarantee, so there’s no risk in purchasing and trying it for your business. The phones can also be...Read more
Toky has no discussions with answers
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