G2 reviewers report that RingEX excels in providing a comprehensive communication platform, integrating phone calls, team messaging, SMS, video meetings, and even fax. Users appreciate how this all-in-one approach streamlines workflows, making it easy to connect via video, call, and text without switching between different apps.
Users say that net2phone offers a straightforward experience, particularly for tracking calls, missed calls, and voicemails. The desktop version is highlighted for its simplicity, allowing users to work and receive calls remotely, which is a significant advantage for those needing flexibility.
According to verified reviews, RingEX has a higher overall satisfaction score, indicating that users feel more positively about their experience with the platform. Many recent users have noted the ease of managing and changing settings, which contributes to a smoother administrative experience.
Reviewers mention that while net2phone's functionality is comparable to other VoIP services, its customer service is a mixed bag. Some users have praised the initial support during the sales process, but there are concerns about the quality of support post-contract, which can leave users feeling unsupported.
G2 reviewers highlight that RingEX's implementation process is quick and user-friendly, with many users finding the onboarding wizard intuitive. This ease of setup is a significant factor for businesses looking to minimize downtime during transitions.
Users report that both platforms have their strengths in specific features, but RingEX stands out in call management and video conferencing capabilities, receiving higher ratings in these areas. In contrast, net2phone is noted for its ease of use, particularly for basic phone functionalities, making it a solid choice for small businesses focused on essential communication needs.
Pricing
Entry-Level Pricing
RingEX
Core
$30.00
1 User Per Month
A reliable, core phone system to get your business up and running
What’s involved in setting up my RingCentral Office business phone system?
2 Comments
Official Response from RingEX
There is no PBX hardware to install or technical contractors needed for an on-site setup to start using your phone system. Once you’ve purchased RingCentral...Read more
Is RingCentral good?
1 Comment
JM
We love RingCentral! It's great that it allows us to call from a main office phone number and provides each user their own work cell/direct number from which...Read more
Why don't you make it more user-friendly?
1 Comment
RC
Brianna, thanks for this feedback. Can you tell us more about what you'd like to customize? If we can't make recommendations, we would love to have you visit...Read more
No. It was a terrible product and we switched to a MUCH better company after only a few months. In fact, N2P's products are SO bad that even this review...Read more
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