Link copied to clipboard # RingEX vs net2phone Comparison - What are their main differences? Share [ Export ](/compare/ringex/net2phone-g2/export.csv) RingEXnet2phone[+ Add Product](#) Reviews **RingEX** [ 4.2/5(1,495) ](https://www.g2.com/products/ringex/reviews#reviews) **net2phone** [ 4.4/5(194) ](https://www.g2.com/products/net2phone-g2/reviews#reviews) Pricing **RingEX** Free Trial **$30.00** 1 User Per Month · Core **net2phone** Free Trial **$19.99** 1 user Per Month · Essentials **Pricing Insights** from reviews Time to Implement **RingEX** 1 month Based on 67 responses **net2phone** 1 month Based on 6 responses Return on Investment **RingEX** 12 months7 months sooner Based on 65 responses **net2phone** 19 months Based on 5 responses Perceived Cost **RingEX** $$$$$ **net2phone** $$$$$ Average Discount **RingEX** 11%1% more **net2phone** 10% ![RingEX](https://images.g2crowd.com/uploads/product/hd_favicon/7fda7f2577052a09d5896be010850215/ringex.svg "RingEX") ![net2phone](https://images.g2crowd.com/uploads/product/hd_favicon/88a645e9bfb8ec9ed9fed0a02730215f/net2phone-g2.svg "net2phone") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. Pros & Cons **RingEX** [ Ease of Use (195) ](https://www.g2.com/products/ringex/reviews?filters%5Bsentiment_snippet%5D=1778475&qs=pros-and-cons#reviews)[ Customer Support (124) ](https://www.g2.com/products/ringex/reviews?filters%5Bsentiment_snippet%5D=1778227&qs=pros-and-cons#reviews)[ Complex Processes (44) ](https://www.g2.com/products/ringex/reviews?filters%5Bsentiment_snippet%5D=1778806&qs=pros-and-cons#reviews)[ Call Issues (42) ](https://www.g2.com/products/ringex/reviews?filters%5Bsentiment_snippet%5D=1778034&qs=pros-and-cons#reviews) **net2phone** [ Customer Service (3) ](https://www.g2.com/products/net2phone-g2/reviews?filters%5Bsentiment_snippet%5D=1439382&qs=pros-and-cons#reviews)[ Ease of Use (3) ](https://www.g2.com/products/net2phone-g2/reviews?filters%5Bsentiment_snippet%5D=1439344&qs=pros-and-cons#reviews)[ Connection Issues (2) ](https://www.g2.com/products/net2phone-g2/reviews?filters%5Bsentiment_snippet%5D=1440758&qs=pros-and-cons#reviews)[ Customer Support (2) ](https://www.g2.com/products/net2phone-g2/reviews?filters%5Bsentiment_snippet%5D=1439913&qs=pros-and-cons#reviews) Integrations **RingEX** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_50828ef2b93af30b29edd9061533c3b9/activecampaign.jpg "Product Avatar Image") ActiveCampaign ](https://www.g2.com/products/activecampaign/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ff47c687f709c1066319182e9ab0b3b5/apple-ios.png "Product Avatar Image") iOS ](https://www.g2.com/products/apple-ios/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2a3c6c39bf8b8eb277cfcd42d9bbca1e/asana.png "Product Avatar Image") Asana ](https://www.g2.com/products/asana/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_58892ae6dbe98f8c5ff1112541c64b94/athenaone.jpeg "Product Avatar Image") athenaOne ](https://www.g2.com/products/athenaone/reviews)[ View all ](https://www.g2.com/products/ringex/integrations) **net2phone** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3a9f46b15d804a2abbb8138a7bf78b88/calendly%282%29.png "Product Avatar Image") Calendly Sales ](https://www.g2.com/products/calendly/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d0e65c55e92d4d9025d646e4158b9bef/cloudbeds.png "Product Avatar Image") Cloudbeds ](https://www.g2.com/products/cloudbeds/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_793034d14bb0f3fa12d97cf3cc0032c4/jira.jpg "Product Avatar Image") Jira ](https://www.g2.com/products/jira/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_69054bc7d40597b06fc3905720ccc914/microsoft-outlook.png "Product Avatar Image") Outlook ](https://www.g2.com/products/microsoft-outlook/reviews)[ View all ](https://www.g2.com/products/net2phone-g2/integrations) Screenshots **RingEX** ![RingEX screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/58552/1.JPG) **net2phone** ![net2phone screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/103146/main-create-group.png) Ratings Meets Requirements **RingEX** 8.8 8.81,198 **net2phone** 8.7 8.7111 Ease of Use **RingEX** 8.6 8.61,216 **net2phone** 8.7 8.7112 Ease of Setup **RingEX** 8.2 8.2793 **net2phone** 8.4 8.491 Ease of Admin **RingEX** 8.3 8.3691 **net2phone** 8.4 8.487 Quality of Support **RingEX** 8.1 8.11,100 **net2phone** 8.6 8.6112 Has the product been a good partner in doing business? **RingEX** 8.4 8.4678 **net2phone** 8.8 8.890 Product Direction (% positive) **RingEX** 7.9 7.91,153 **net2phone** 7.9 7.9101 Features Video Conferencing[Hide 77 FeaturesShow 77 Features](javascript:void(0);) 9.0 310 8.6 10 Collaboration Tools Real-Time Chat 8.9 144 9.3(won by 0.4) 5 Screen Sharing 9.1(won by default) 258 Not enough data Presentations 9.1(won by default) 144 Not enough data Whiteboarding 8.7(won by default) 118 Not enough data Hand Raising 9.1(won by default) 125 Not enough data File Sharing Not enough data Not enough data Private Chat Not enough data Not enough data Real-Time Chat Not enough data Not enough data Meeting Coordination Scheduling 8.9(won by default) 248 Not enough data Video Call Recording 9.1(won by default) 239 Not enough data Participant Permissions 8.9(won by default) 226 Not enough data One-Click Join 9.1(won by default) 148 Not enough data Video Streaming Not enough data Not enough data On-Demand Recording Not enough data Not enough data Call Recording Not enough data Not enough data Call Recording Not enough data Not enough data Event Scheduling Not enough data Not enough data Software Type Mobile 9.0(tied score) 250 9.0(tied score) 8 Browser Application 9.1(won by 0.4) 145 8.7 5 Desktop Application 9.2(won by 1.6) 166 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.6 7 Agentic AI - Video Conferencing Autonomous Task Execution 8.6(won by default) 15 Not enough data Proactive Assistance 8.7(won by default) 14 Not enough data Decision Making 8.6(won by default) 14 Not enough data Additional Functionality Video Support Not enough data Not enough data AI/Machine Learning Not enough data Not enough data Attendance Management Not enough data Not enough data Collaboration Tools Not enough data Not enough data Single Sign On Not enough data Not enough data Registration Management Not enough data Not enough data Email Management Not enough data Not enough data Calendar Management Not enough data Not enough data Transcripts/Chat History Not enough data Not enough data Activity Dashboard Not enough data Not enough data Data Security Not enough data Not enough data Document Storage Not enough data Not enough data Document Management Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Customizable Branding Not enough data Not enough data Two-Way Audio & Video Not enough data Not enough data Drag & Drop Not enough data Not enough data Conferencing Not enough data Not enough data Breakout Rooms Not enough data Not enough data Third-Party Integrations Not enough data Not enough data API Not enough data Not enough data Generative AI Not enough data Not enough data Chat/Messaging Not enough data Not enough data Whiteboard Not enough data Not enough data Reminders Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Meeting Management Not enough data Not enough data Brainstorming Not enough data Not enough data Presentation Streaming Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Mobile Access Not enough data Not enough data Video Conferencing Not enough data Not enough data User Management Not enough data Not enough data AI Copilot Not enough data Not enough data SSL Security Not enough data Not enough data File Transfer Not enough data Not enough data Email Reminders Not enough data Not enough data Remote Access/Control Not enough data Not enough data Content Management Not enough data Not enough data Microsoft Outlook Integration Not enough data Not enough data CRM Not enough data Not enough data Auto Framing Not enough data Not enough data On-Demand Webcasting Not enough data Not enough data Automatic Transcription Not enough data Not enough data Two Way Audio & Video Not enough data Not enough data User Profiles Not enough data Not enough data Video Management Not enough data Not enough data Polls/Voting Not enough data Not enough data Event Management Not enough data Not enough data Brand Management Not enough data Not enough data HD Audio/Video Not enough data Not enough data Presentation Tools Not enough data Not enough data Communication Management Not enough data Not enough data Host Controls Not enough data Not enough data VoIP Providers[Hide 93 FeaturesShow 93 Features](javascript:void(0);) 8.6 690 8.2 91 Platform Basics - VoIP Providers Call Management 8.7(won by 1.8) 159 (There is a greater than 0.5 difference between this product's rating and its competitors) 6.9 6 PBX systems, VoIP Softphone 8.5(won by default) 102 Not enough data Network monitoring 8.4(won by default) 95 Not enough data Integrations 8.0(won by default) 120 Not enough data Virtual PBX 8.0(won by default) 83 Not enough data SIP trunking services 8.0(won by default) 81 Not enough data Communication Management 9.7(won by default) 5 Not enough data Third-Party Integrations 8.3(won by default) 6 Not enough data Contact Management Not enough data Not enough data Fax Management Not enough data Not enough data Call List Management Not enough data Not enough data Call Center Management Not enough data Not enough data Queue Management Not enough data Not enough data Computer Telephony Integration Not enough data Not enough data Real-Time Monitoring Not enough data Not enough data Call Monitoring Not enough data Not enough data Workflow Management Not enough data Not enough data Call Center Integration Not enough data Not enough data Basic Communication Phone Calls 9.1(won by 0.2) 588 | Verified 8.9 86 Video Calls 8.3(won by 0.8) 418 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 7.5 35 Instant Messaging 8.8(won by 1.1) 462 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 7.7 37 Screen Sharing 8.2(won by 0.5) 371 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 7.7 30 Conference Calls 8.6(won by 0.2) 438 | Verified 8.4 59 Desk-to-Desk Calls 9.0(tied score) 448 | Verified 9.0(tied score) 70 SMS Messaging 8.8(won by default) 11 Not enough data Chat/Messaging 9.4(won by default) 11 Not enough data Two-Way Audio & Video 9.0(won by default) 8 Not enough data Video Call Recording Not enough data Not enough data SIP Trunking Not enough data Not enough data Agentic AI - VoIP Providers Autonomous Task Execution 8.0(won by default) 56 Not enough data Cross-system Integration 8.2(won by default) 57 Not enough data Adaptive Learning 8.0(won by default) 54 Not enough data Proactive Assistance 8.1(won by default) 56 Not enough data Access Software Pairing 8.2(won by 0.7) 383 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 7.5 27 Browser Extension 8.4(won by 0.3) 399 | Verified 8.1 40 Individual Download 8.6(won by 0.6) 434 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.0 35 Advanced Features Hold Music 8.3(tied score) 455 8.3(tied score) 62 Automated Attendants 8.4 421 | Verified 8.9(won by 0.5) 66 (There is a greater than 0.5 difference between this product's rating and its competitors) VOiP Number 9.1 487 | Verified 9.2(won by 0.1) 72 Additional Functionality Multi-Channel Communication 9.8(won by default) 10 Not enough data Automatic Call Distribution 9.3(won by default) 5 Not enough data Real-Time Data 9.7(won by default) 5 Not enough data Real-Time Reporting 10.0(won by default) 5 Not enough data Call Recording 8.7(won by default) 5 Not enough data Real-Time Analytics 9.7(won by default) 6 Not enough data Activity Dashboard 7.8(won by default) 6 Not enough data Reporting & Statistics 8.1(won by default) 8 Not enough data CRM 6.3(won by default) 5 Not enough data Generative AI 9.4(won by default) 6 Not enough data Call Transfer 8.6(won by default) 6 Not enough data Call Reporting 9.3(won by default) 5 Not enough data Voice Mail 8.3(won by default) 5 Not enough data Mobile Access 8.8(won by default) 14 Not enough data IVR 7.9(won by default) 8 Not enough data Interaction Tracking 9.0(won by default) 5 Not enough data Call Routing 8.9(won by default) 12 Not enough data Video Conferencing 9.3(won by default) 5 Not enough data VoIP Connection 8.3(won by default) 5 Not enough data Reporting/Analytics 7.6(won by default) 9 Not enough data Unified Communications 9.5(won by default) 10 Not enough data Live Chat Not enough data Not enough data Customizable Reports Not enough data Not enough data Call Tracking Not enough data Not enough data Purchasing & Receiving Not enough data Not enough data Employee Directory Not enough data Not enough data AI Copilot Not enough data Not enough data Activity Tracking Not enough data Not enough data Collaboration Tools Not enough data Not enough data Call Scripting Not enough data Not enough data Virtual Call Center Not enough data Not enough data Auto-Dialer Not enough data Not enough data Contact Database Not enough data Not enough data Call Logging Not enough data Not enough data Caller ID Not enough data Not enough data Customizable Caller ID Not enough data Not enough data Callback Scheduling Not enough data Not enough data API Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Call Conferencing Not enough data Not enough data Call Disposition Not enough data Not enough data Predictive Dialer Not enough data Not enough data Spam Blocker Not enough data Not enough data On-Demand Recording Not enough data Not enough data Caller Profiles Not enough data Not enough data Multiple User Accounts Not enough data Not enough data Conferencing Not enough data Not enough data Text to Speech Not enough data Not enough data VoIP Not enough data Not enough data Call Queues Not enough data Not enough data Call Screening Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Online Voice Transmission Not enough data Not enough data Voicemail Transcription Not enough data Not enough data UCaaS Platforms[Hide 51 FeaturesShow 51 Features](javascript:void(0);) 8.9 89 7.9 14 Agentic AI - UCaaS Platforms Autonomous Task Execution 9.3(won by default) 5 Not enough data Cross-system Integration 8.9(won by default) 6 Not enough data Adaptive Learning 9.0(won by default) 5 Not enough data Natural Language Interaction 8.7(won by default) 5 Not enough data Third-Party Integrations Not enough data Not enough data Extensions Native VoIP 8.8(won by 0.3) 57 | Verified 8.5 10 CCaaS Option 8.3(won by 1.8) 21 (There is a greater than 0.5 difference between this product's rating and its competitors) 6.5 9 Tenancy Flexibility Feature Not Available 8.3(won by default) 6 Features Voicemail to Email 9.0(won by 0.7) 67 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 8.3 12 File Sharing 8.7(won by 1.5) 57 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 7.2 6 Voice Conferencing 8.6 60 | Verified 9.3(won by 0.7) 7 (There is a greater than 0.5 difference between this product's rating and its competitors) Video Conferencing 8.7(won by 0.8) 61 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 7.9 7 Voicemail to SMS Feature Not Available 6.9(won by default) 8 Conference Transcripts 8.3(won by default) 55 Not enough data Electronic Faxes 9.7(won by default) 5 Not enough data IVR 9.2(won by default) 6 Not enough data Customizable Reports 9.4(won by default) 6 Not enough data Video Call Recording Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Meeting Management Not enough data Not enough data Screen Sharing Not enough data Not enough data Two-Way Audio & Video Not enough data Not enough data Virtual Voicemail Not enough data Not enough data Additional Functionality Access Controls/Permissions 8.3(won by default) 5 Not enough data SMS Messaging 9.0(won by default) 5 Not enough data Trend Analysis Not enough data Not enough data Generative AI Not enough data Not enough data Voice Mail Not enough data Not enough data SSL Security Not enough data Not enough data Caller ID Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Activity Tracking Not enough data Not enough data Interaction Tracking Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Virtual Backgrounds Not enough data Not enough data Mobile Access Not enough data Not enough data Contact Management Not enough data Not enough data Call Center Management Not enough data Not enough data Call Tracking Not enough data Not enough data Call Transfer Not enough data Not enough data Group Messaging Not enough data Not enough data Call Recording Not enough data Not enough data AI Copilot Not enough data Not enough data Call Monitoring Not enough data Not enough data Task Management Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Activity Dashboard Not enough data Not enough data Call Routing Not enough data Not enough data Multi-User Collaboration Not enough data Not enough data Single Sign On Not enough data Not enough data Chat/Messaging Not enough data Not enough data Online Fax[Hide 60 FeaturesShow 60 Features](javascript:void(0);) 8.7 189 Not enough data Documents Document Signature 7.4(won by default) 150 Not enough data Storage 8.1(won by default) 158 Not enough data Editing Feature Not Available Not enough data Fax to Email Not enough data Not enough data Document Storage Not enough data Not enough data Secure Data Storage Not enough data Not enough data Electronic Signature Not enough data Not enough data Agentic AI - Online Fax Autonomous Task Execution 8.5(won by default) 11 Not enough data Cross-system Integration 8.6(won by default) 11 Not enough data Active Directory Integration Not enough data Not enough data Third-Party Integrations Not enough data Not enough data File Transfer Not enough data Not enough data Sending Fax Number 9.0(won by default) 176 Not enough data Existing Numbers 9.1(won by default) 173 Not enough data Cross-Platform Sending 8.9(won by default) 160 Not enough data Unlimited Sending 9.2(won by default) 163 Not enough data Contact Management 8.9(won by default) 166 Not enough data Alerts 9.1(won by default) 167 Not enough data Print Management Not enough data Not enough data File Management Not enough data Not enough data Invoice Management Not enough data Not enough data Email Management Not enough data Not enough data Compliance Management Not enough data Not enough data Communication Management Not enough data Not enough data Call Center Management Not enough data Not enough data User Management Not enough data Not enough data Email to Fax Not enough data Not enough data Fax Management Not enough data Not enough data Additional Functionality Full Text Search Not enough data Not enough data HIPAA Compliant Not enough data Not enough data Audit Trail Not enough data Not enough data Delivery Tracking Not enough data Not enough data Multiple Format Support Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data FoIP Not enough data Not enough data Purchasing & Receiving Not enough data Not enough data SMS Messaging Not enough data Not enough data CRM Not enough data Not enough data Whitelisting/Blacklisting Not enough data Not enough data Status Tracking Not enough data Not enough data Multiple User Accounts Not enough data Not enough data Archiving & Retention Not enough data Not enough data Encryption Not enough data Not enough data Document Templates Not enough data Not enough data Generative AI Not enough data Not enough data Self Service Portal Not enough data Not enough data Electronic Faxes Not enough data Not enough data Collaboration Tools Not enough data Not enough data AI Copilot Not enough data Not enough data Voice Mail Not enough data Not enough data Automated Routing Not enough data Not enough data Reporting & Statistics Not enough data Not enough data API Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Caller ID Not enough data Not enough data SSL Security Not enough data Not enough data Role-Based Permissions Not enough data Not enough data Activity Tracking Not enough data Not enough data Monitoring Not enough data Not enough data Contact Database Not enough data Not enough data Webinar[Hide 53 FeaturesShow 53 Features](javascript:void(0);) 8.3 107 Not enough data Host Tools Customizable Branding 8.5(won by default) 77 Not enough data Role-based Access 8.7(won by default) 82 Not enough data Recording 9.0(won by default) 92 Not enough data Mobile Access Not enough data Not enough data Attendee Tools Registration 8.8(won by default) 86 Not enough data Attendee Live Chat 8.9(won by default) 86 Not enough data Polls and Surveys 8.2(won by default) 69 Not enough data Post-Event Tools Reporting/Analytics 8.5(won by default) 66 Not enough data Attendee Reports 8.4(won by default) 69 Not enough data Integrations Social Media Integration 8.1(won by default) 60 Not enough data Third-Party Integrations 8.4(won by default) 67 Not enough data Agentic AI - Webinar Autonomous Task Execution 7.7(won by default) 8 Not enough data Multi-step Planning 7.7(won by default) 8 Not enough data Cross-system Integration 7.5(won by default) 8 Not enough data Natural Language Interaction 8.1(won by default) 8 Not enough data Proactive Assistance 8.1(won by default) 8 Not enough data Additional Functionality Electronic Hand Raising Not enough data Not enough data Surveys & Feedback Not enough data Not enough data On-Demand Webinars Not enough data Not enough data Email Reminders Not enough data Not enough data AI Copilot Not enough data Not enough data Customizable Templates Not enough data Not enough data Content Management Not enough data Not enough data Social Promotion Not enough data Not enough data Audience Engagement Not enough data Not enough data Presentation Streaming Not enough data Not enough data Contact Management Not enough data Not enough data Quizzes Not enough data Not enough data Video Support Not enough data Not enough data User Management Not enough data Not enough data Real-Time Data Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Breakout Rooms Not enough data Not enough data Video Conferencing Not enough data Not enough data Event Management Not enough data Not enough data Polls/Voting Not enough data Not enough data API Not enough data Not enough data File Sharing Not enough data Not enough data Calendar Management Not enough data Not enough data Screen Sharing Not enough data Not enough data Generative AI Not enough data Not enough data Registration Management Not enough data Not enough data Engagement Tracking Not enough data Not enough data Q&A Management Not enough data Not enough data Multi hosts Not enough data Not enough data Event Scheduling Not enough data Not enough data CRM Not enough data Not enough data Document Storage Not enough data Not enough data Whiteboard Not enough data Not enough data Activity Dashboard Not enough data Not enough data Two-Way Audio & Video Not enough data Not enough data Meeting Management Not enough data Not enough data Video Streaming Not enough data Not enough data Conversation Intelligence[Hide 48 FeaturesShow 48 Features](javascript:void(0);) 8.7 10 Not enough data Call Analytics Call Recording 8.7(won by default) 5 Not enough data Call Analysis 8.9(won by default) 6 Not enough data Machine Learning Not enough data Not enough data Lead Qualification Not enough data Not enough data Trend Analysis Not enough data Not enough data Real-Time Data Not enough data Not enough data AI/Machine Learning Not enough data Not enough data Artificial Intelligence - Conversation Intelligence Customer Scoring 9.7(won by default) 5 Not enough data Speech-to-Text Not enough data Not enough data Sentiment Analysis Not enough data Not enough data Generative AI AI Text Summarization Not enough data Not enough data Generative AI Not enough data Not enough data Agentic AI - Conversation Intelligence Autonomous Task Execution Not enough data Not enough data Multi-step Planning Not enough data Not enough data Cross-system Integration Not enough data Not enough data Adaptive Learning Not enough data Not enough data Natural Language Interaction Not enough data Not enough data Proactive Assistance Not enough data Not enough data Decision Making Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Forecasting Not enough data Not enough data Additional Functionality Performance Metrics Not enough data Not enough data Keyword Filtering Not enough data Not enough data Natural Language Processing Not enough data Not enough data For Contact Centers Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Call Tracking Not enough data Not enough data Alerts/Notifications Not enough data Not enough data AI Copilot Not enough data Not enough data Automatic Transcription Not enough data Not enough data Playbooks Not enough data Not enough data Employee Coaching Tools Not enough data Not enough data Text Mining Not enough data Not enough data Trend/Problem Indicators Not enough data Not enough data Notes Management Not enough data Not enough data Retention Tracking Not enough data Not enough data Feedback Management Not enough data Not enough data Recommendations Not enough data Not enough data Dashboard Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Compliance Tracking Not enough data Not enough data API Not enough data Not enough data Rules-Based Workflow Not enough data Not enough data Intent Recognition Not enough data Not enough data Tagging Not enough data Not enough data Collaboration Tools Not enough data Not enough data Prioritization Not enough data Not enough data Call Center Infrastructure (CCI)[Hide 62 FeaturesShow 62 Features](javascript:void(0);) 8.8 267 Not enough data Platform Mobile Access 9.0(won by default) 242 Not enough data Queue Management 8.7(won by default) 227 Not enough data Call Routing 9.1(won by default) 239 Not enough data Call Back 8.7(won by default) 223 Not enough data IVR 8.5(won by default) 215 Not enough data Automatic Call Distribution 8.8(won by default) 222 Not enough data Omnichannel Feature Not Available Not enough data Call Transfer Not enough data Not enough data Contact Management Not enough data Not enough data Call Center Management Not enough data Not enough data Multi-Channel Management Not enough data Not enough data Survey/Poll Management Not enough data Not enough data Campaign Management Not enough data Not enough data Call List Management Not enough data Not enough data Generative AI AI Text-to-Speech Feature Not Available Not enough data Generative AI Not enough data Not enough data Workforce Management Call Monitoring 8.8(won by default) 226 Not enough data Performance Evaluation 8.7(won by default) 219 Not enough data Real-Time Monitoring Not enough data Not enough data Monitoring Not enough data Not enough data Call Center Infrastructure (CCI) Autonomous Task Execution 8.9(won by default) 23 Not enough data Cross-system Integration 8.8(won by default) 24 Not enough data Natural Language Interaction 9.1(won by default) 23 Not enough data Proactive Assistance 9.0(won by default) 23 Not enough data Third-Party Integrations Not enough data Not enough data Computer Telephony Integration Not enough data Not enough data Multi-Language Not enough data Not enough data Administrative Call Recording 8.8(won by default) 230 Not enough data Reporting & Dashboards 8.6(won by default) 228 Not enough data Call Reporting Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Additional Functionality Chat/Messaging Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Customer History Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Phone Key Input Not enough data Not enough data Call Logging Not enough data Not enough data Customizable Reports Not enough data Not enough data Real-Time Data Not enough data Not enough data AI Copilot Not enough data Not enough data CRM Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Activity Tracking Not enough data Not enough data Live Chat Not enough data Not enough data Call Scripting Not enough data Not enough data Contact Database Not enough data Not enough data Voice Mail Not enough data Not enough data Voice Customization Not enough data Not enough data API Not enough data Not enough data Call Tracking Not enough data Not enough data SMS Messaging Not enough data Not enough data Callback Scheduling Not enough data Not enough data Caller ID Not enough data Not enough data Predictive Dialer Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Auto-Dialer Not enough data Not enough data Pre-recorded Messages Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Multiple Scripts Not enough data Not enough data Interaction Tracking Not enough data Not enough data Call Disposition Not enough data Not enough data Cloud PBX Platforms[Hide 46 FeaturesShow 46 Features](javascript:void(0);) 8.8 75 Not enough data Basic Communication - Cloud PBX Call Management 9.0(won by default) 65 Not enough data Communication Management 8.9(won by default) 64 Not enough data Scalability 9.1(won by default) 59 Not enough data Integrations 8.3(won by default) 61 Not enough data Mobile Accessibility 9.1(won by default) 61 Not enough data Accessibility 8.8(won by default) 58 Not enough data Contact Management Not enough data Not enough data Queue Management Not enough data Not enough data Computer Telephony Integration Not enough data Not enough data Call List Management Not enough data Not enough data Fax Management Not enough data Not enough data Advanced Features - Cloud PBX Security and Compliance 8.7(won by default) 55 Not enough data Analytics and Reporting 8.5(won by default) 60 Not enough data Support and Reliability 8.6(won by default) 59 Not enough data Automated attendant 8.9(won by default) 56 Not enough data Real-Time Analytics Not enough data Not enough data Additional Functionality Virtual Extensions Not enough data Not enough data Call Disposition Not enough data Not enough data Customizable Caller ID Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Generative AI Not enough data Not enough data Call Tracking Not enough data Not enough data SMS Messaging Not enough data Not enough data Call Routing Not enough data Not enough data Call Recording Not enough data Not enough data Conferencing Not enough data Not enough data Call Transfer Not enough data Not enough data Callback Scheduling Not enough data Not enough data Role-Based Permissions Not enough data Not enough data Automatic Call Distribution Not enough data Not enough data Interaction Tracking Not enough data Not enough data Collaboration Tools Not enough data Not enough data Real-Time Updates Not enough data Not enough data On-Demand Recording Not enough data Not enough data Mobile Access Not enough data Not enough data AI Copilot Not enough data Not enough data IVR Not enough data Not enough data Customizable Reports Not enough data Not enough data Activity Dashboard Not enough data Not enough data Call Monitoring Not enough data Not enough data Voice Mail Not enough data Not enough data Video Conferencing Not enough data Not enough data Caller ID Not enough data Not enough data SIP Trunking Not enough data Not enough data For Cloud Phone Systems Not enough data Not enough data Ring Groups Not enough data Not enough data Show 10 feature categories with incomplete data Artificial Intelligence[Hide 37 FeaturesShow 37 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality Tagging Not enough data Not enough data Natural Language Processing Not enough data Not enough data Data Extraction Not enough data Not enough data Multi-Language Not enough data Not enough data Predictive Analytics Not enough data Not enough data Drag & Drop Not enough data Not enough data Speech Recognition Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Data Storage Management Not enough data Not enough data Virtual Personal Assistant (VPA) Not enough data Not enough data AI Copilot Not enough data Not enough data Customer Segmentation Not enough data Not enough data Collaboration Tools Not enough data Not enough data Data Import/Export Not enough data Not enough data Generative AI Not enough data Not enough data For eCommerce Not enough data Not enough data Role-Based Permissions Not enough data Not enough data Customizable Branding Not enough data Not enough data Search/Filter Not enough data Not enough data Monitoring Not enough data Not enough data Document Management Not enough data Not enough data API Not enough data Not enough data Data Visualization Not enough data Not enough data Trend Analysis Not enough data Not enough data Machine Learning Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Alerts/Escalation Not enough data Not enough data Performance Metrics Not enough data Not enough data Real-Time Data Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Mobile App Not enough data Not enough data Multiple Data Sources Not enough data Not enough data For Sales Teams/Organizations Not enough data Not enough data Sentiment Analysis Not enough data Not enough data Activity Dashboard Not enough data Not enough data Chatbot Not enough data Not enough data Workflow Automation Not enough data Not enough data Call & Contact Center[Hide 47 FeaturesShow 47 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality Call Reporting Not enough data Not enough data Automatic Call Distribution Not enough data Not enough data Call Whispering Not enough data Not enough data Callback Scheduling Not enough data Not enough data CRM Not enough data Not enough data Call Tagging Not enough data Not enough data Dashboard Not enough data Not enough data Call Recording Not enough data Not enough data Alerts/Escalation Not enough data Not enough data AI Copilot Not enough data Not enough data Call Transcription Not enough data Not enough data Queue Management Not enough data Not enough data Manual Dialer Not enough data Not enough data Call Tracking Not enough data Not enough data Auto-Dialer Not enough data Not enough data Call Monitoring Not enough data Not enough data Activity Tracking Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Contact Management Not enough data Not enough data Sentiment Analysis Not enough data Not enough data Progressive Dialer Not enough data Not enough data Voice Recognition Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Monitoring Not enough data Not enough data IVR Not enough data Not enough data Call Logging Not enough data Not enough data Chatbot Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Outbound Call Center Not enough data Not enough data Interaction Tracking Not enough data Not enough data Voice Mail Not enough data Not enough data Call Routing Not enough data Not enough data Automated Responses Not enough data Not enough data API Not enough data Not enough data Call Transfer Not enough data Not enough data AI Summarization Not enough data Not enough data Call Center Management Not enough data Not enough data Inbound Call Center Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Chat/Messaging Not enough data Not enough data Predictive Dialer Not enough data Not enough data Blended Call Center Not enough data Not enough data Caller ID Not enough data Not enough data Generative AI Not enough data Not enough data Performance Management Not enough data Not enough data Computer Telephony Integration Not enough data Not enough data Call Scripting Not enough data Not enough data Collaboration & Productivity[Hide 45 FeaturesShow 45 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality Third-Party Integrations Not enough data Not enough data To-Do List Not enough data Not enough data @mentions Not enough data Not enough data Single Sign On Not enough data Not enough data File Management Not enough data Not enough data Activity Dashboard Not enough data Not enough data Drag & Drop Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Prioritization Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Screen Sharing Not enough data Not enough data Content Management Not enough data Not enough data Brainstorming Not enough data Not enough data AI Copilot Not enough data Not enough data File Transfer Not enough data Not enough data Calendar Management Not enough data Not enough data Status Tracking Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Version Control Not enough data Not enough data Task Management Not enough data Not enough data Activity Tracking Not enough data Not enough data Real Time Editing Not enough data Not enough data Communication Management Not enough data Not enough data Chat/Messaging Not enough data Not enough data Tagging Not enough data Not enough data Generative AI Not enough data Not enough data Assignment Management Not enough data Not enough data Task Scheduling Not enough data Not enough data Project Management Not enough data Not enough data Collaboration Tools Not enough data Not enough data Workflow Management Not enough data Not enough data Secure Data Storage Not enough data Not enough data File Sharing Not enough data Not enough data Document Storage Not enough data Not enough data Task Progress Tracking Not enough data Not enough data Discussions/Forums Not enough data Not enough data Commenting/Notes Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Contact Management Not enough data Not enough data Video Conferencing Not enough data Not enough data Progress Tracking Not enough data Not enough data Mobile Access Not enough data Not enough data API Not enough data Not enough data Document Management Not enough data Not enough data Customizable Branding Not enough data Not enough data AI Customer Support Agents[Hide 36 FeaturesShow 36 Features](javascript:void(0);) Not enough data Not enough data Dashboard Dashboard Not enough data Not enough data Speech Recognition Speech Recognition Not enough data Not enough data Compliance Management Compliance Management Not enough data Not enough data Autonomous Task Execution Autonomous Task Execution Not enough data Not enough data Sentiment Analysis Sentiment Analysis Not enough data Not enough data Data Security Data Security Not enough data Not enough data Third-Party Integration Third-Party Integration Not enough data Not enough data Human-in-the-loop (HITL) Human-in-the-loop (HITL) Not enough data Not enough data Agentic Task Execution Agentic Task Execution Not enough data Not enough data Natural Language Processing Natural Language Processing Not enough data Not enough data Conversational AI Conversational AI Not enough data Not enough data Performance Metrics Performance Metrics Not enough data Not enough data Interaction Tracking Interaction Tracking Not enough data Not enough data Knowledge Base Management Knowledge Base Management Not enough data Not enough data CRM Integration CRM Integration Not enough data Not enough data Inquiry Routing Inquiry Routing Not enough data Not enough data Contextual Guidance Contextual Guidance Not enough data Not enough data Communications Management Communications Management Not enough data Not enough data Proactive Chat Proactive Chat Not enough data Not enough data Ticket Management Ticket Management Not enough data Not enough data Customer Query Resolution - AI Customer Support Agents Automated Ticket Resolution Not enough data Not enough data Contextual Response Generation Not enough data Not enough data Sentiment Analysis Not enough data Not enough data Knowledge Base Utilization Not enough data Not enough data Multilingual Support Not enough data Not enough data Customer Interaction Automation - AI Customer Support Agents Proactive Customer Outreach Not enough data Not enough data Feedback Collection Not enough data Not enough data Escalation Handling Not enough data Not enough data Workflow Optimization Not enough data Not enough data Automation Customer Interaction Automation Not enough data Not enough data Feedback Collection Not enough data Not enough data Document Processing Not enough data Not enough data Autonomy Independent Decision Making Not enough data Not enough data Adaptive Responses Not enough data Not enough data Task Execution Not enough data Not enough data Problem Solving Not enough data Not enough data Contact Center Quality Assurance[Hide 43 FeaturesShow 43 Features](javascript:void(0);) Not enough data Not enough data Quality Assurance Evaluation Not enough data Not enough data Calibration Not enough data Not enough data Reports Not enough data Not enough data Engagement Feedback Not enough data Not enough data Dashboards Not enough data Not enough data Training Not enough data Not enough data Activity Dashboard Not enough data Not enough data Performance Third-Party Integrations Not enough data Not enough data Compliance Not enough data Not enough data Generative AI AI Text Generation Not enough data Not enough data AI Text Summarization Not enough data Not enough data Call Routing Not enough data Not enough data Generative AI Not enough data Not enough data Additional Functionality Customer Journey Mapping Not enough data Not enough data Employee Coaching Tools Not enough data Not enough data Queue Management Not enough data Not enough data Sentiment Analysis Not enough data Not enough data Call Monitoring Not enough data Not enough data Quality Management Not enough data Not enough data Customer Surveys Not enough data Not enough data Agent Interface Not enough data Not enough data Knowledge Base Management Not enough data Not enough data Collaboration Tools Not enough data Not enough data Leaderboards Not enough data Not enough data Employee Reward Programs Not enough data Not enough data Workforce Management Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Customer Experience Management Not enough data Not enough data Predictive Dialer Not enough data Not enough data Video Conferencing Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data KPI Monitoring Not enough data Not enough data AI Copilot Not enough data Not enough data Feedback Management Not enough data Not enough data IVR Not enough data Not enough data Contact Management Not enough data Not enough data Multiple Scoring Models Not enough data Not enough data Real-Time Updates Not enough data Not enough data Interaction Tracking Not enough data Not enough data Call Recording Not enough data Not enough data AI/Machine Learning Not enough data Not enough data Screen Recording Not enough data Not enough data Workflow Automation Not enough data Not enough data Contact Center[Hide 68 FeaturesShow 68 Features](javascript:void(0);) Not enough data Not enough data Channels Voice Not enough data Not enough data Social Not enough data Not enough data Live Chat Not enough data Not enough data Mobile SMS Not enough data Not enough data Email Not enough data Not enough data Generative AI AI Text-to-Speech Not enough data Not enough data Generative AI Not enough data Not enough data Functions Call Routing Not enough data Not enough data Session Queuing Not enough data Not enough data Concurrent Calling Not enough data Not enough data Speech Analytics Not enough data Not enough data Auto Dialer Not enough data Not enough data IVR Not enough data Not enough data Inbound Screen Pop Not enough data Not enough data Persistent Data Not enough data Not enough data Predictive Dialer Not enough data Not enough data Automated Routing Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Agentic AI - Contact Center Autonomous Task Execution Not enough data Not enough data Cross-system Integration Not enough data Not enough data Natural Language Interaction Not enough data Not enough data Proactive Assistance Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Social Media Integration Not enough data Not enough data Computer Telephony Integration Not enough data Not enough data Administrative Session Summary Notes Not enough data Not enough data Administrator Access Not enough data Not enough data Reporting & Dashboards Not enough data Not enough data Session Recording Not enough data Not enough data Agent Scheduling and Assignment Not enough data Not enough data Callback Scheduling Not enough data Not enough data Activity Dashboard Not enough data Not enough data Call Reporting Not enough data Not enough data Additional Functionality API Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Call Transfer Not enough data Not enough data Data Import/Export Not enough data Not enough data Call Scripting Not enough data Not enough data Interaction Tracking Not enough data Not enough data Collaboration Tools Not enough data Not enough data Call Monitoring Not enough data Not enough data Customizable Reports Not enough data Not enough data Contact Management Not enough data Not enough data Activity Tracking Not enough data Not enough data Automatic Call Distribution Not enough data Not enough data Contact Database Not enough data Not enough data Chatbot Not enough data Not enough data Call Center Management Not enough data Not enough data Performance Management Not enough data Not enough data Call Tracking Not enough data Not enough data CRM Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Quality Management Not enough data Not enough data Agent Interface Not enough data Not enough data Queue Management Not enough data Not enough data Customer History Not enough data Not enough data Voice Mail Not enough data Not enough data Monitoring Not enough data Not enough data Call List Management Not enough data Not enough data Chat/Messaging Not enough data Not enough data Workforce Management Not enough data Not enough data Campaign Management Not enough data Not enough data AI Copilot Not enough data Not enough data Email Management Not enough data Not enough data Caller ID Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Real-Time Monitoring Not enough data Not enough data Speech Analytics[Hide 75 FeaturesShow 75 Features](javascript:void(0);) Not enough data Not enough data Generative AI AI Text Summarization Not enough data Not enough data Generative AI Not enough data Not enough data Additional Functionality Live Chat Not enough data Not enough data Call Transfer Not enough data Not enough data Archiving & Retention Not enough data Not enough data Call Center Management Not enough data Not enough data Call Tagging Not enough data Not enough data Call List Management Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Queue Management Not enough data Not enough data Real-Time Data Not enough data Not enough data API Not enough data Not enough data Real-Time Monitoring Not enough data Not enough data CRM Not enough data Not enough data Performance Metrics Not enough data Not enough data Automatic Call Distribution Not enough data Not enough data Activity Tracking Not enough data Not enough data IVR Not enough data Not enough data Event Triggered Actions Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Scheduled Recording Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Call Monitoring Not enough data Not enough data File Transfer Not enough data Not enough data Activity Dashboard Not enough data Not enough data Call Reporting Not enough data Not enough data Call Transcription Not enough data Not enough data Campaign Management Not enough data Not enough data Call Disposition Not enough data Not enough data Computer Telephony Integration Not enough data Not enough data Contact Management Not enough data Not enough data Predictive Dialer Not enough data Not enough data Voice Mail Not enough data Not enough data Caller ID Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Call Routing Not enough data Not enough data Call Tracking Not enough data Not enough data Recording Not enough data Not enough data Auto-Dialer Not enough data Not enough data Chat/Messaging Not enough data Not enough data On-Demand Recording Not enough data Not enough data Customizable Reports Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Conferencing Not enough data Not enough data AI Copilot Not enough data Not enough data Interaction Tracking Not enough data Not enough data Predictive Analytics Not enough data Not enough data Visual Analytics Not enough data Not enough data Sales Trend Analysis Not enough data Not enough data Audio Capture Not enough data Not enough data Email Alerts Not enough data Not enough data Tagging Not enough data Not enough data Self-Service Search Not enough data Not enough data Natural Language Processing Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Automatic Transcription Not enough data Not enough data Multi-Channel Management Not enough data Not enough data Request Assignment Not enough data Not enough data Speech-to-Text Analysis Not enough data Not enough data Self Service Portal Not enough data Not enough data Performance Management Not enough data Not enough data Call Recording Not enough data Not enough data Search/Filter Not enough data Not enough data Sentiment Analysis Not enough data Not enough data Compliance Management Not enough data Not enough data Multi-Language Not enough data Not enough data HIPAA Compliant Not enough data Not enough data Data Security Not enough data Not enough data Call Scripting Not enough data Not enough data Customer Service Analytics Not enough data Not enough data Quality Assurance Not enough data Not enough data Customer Experience Management Not enough data Not enough data Communication Management Not enough data Not enough data Categorization/Grouping Not enough data Not enough data Language Detection Not enough data Not enough data AI Voice Assistants[Hide 6 FeaturesShow 6 Features](javascript:void(0);) Not enough data Not enough data Voice Recognition - AI Voice Assistants Voice Recognition Not enough data Not enough data Speech Synthesis - AI Voice Assistants Speech Synthesis Not enough data Not enough data Customizable speech Not enough data Not enough data Multiple voice actions Not enough data Not enough data Security and privacy - AI Voice Assistants Encrypted communication Not enough data Not enough data Compatibility - AI Voice Assistants Cross platform compatibility Not enough data Not enough data Sales Coaching[Hide 50 FeaturesShow 50 Features](javascript:void(0);) Not enough data Not enough data Agentic AI - Sales Coaching Multi-step Planning Not enough data Not enough data Cross-system Integration Not enough data Not enough data Adaptive Learning Not enough data Not enough data Decision Making Not enough data Not enough data AI/Machine Learning Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Training Knowledge Base Not enough data Not enough data Coaching Materials Not enough data Not enough data Playbook Creation Not enough data Not enough data Video Record Not enough data Not enough data Feedback Review Not enough data Not enough data Scorecard Not enough data Not enough data Coaching Card Not enough data Not enough data Leaderboard Not enough data Not enough data Real-Time Updates Not enough data Not enough data Notifications Not enough data Not enough data Competition Not enough data Not enough data Generative AI AI Text Summarization Not enough data Not enough data Generative AI Not enough data Not enough data Additional Functionality Performance Metrics Not enough data Not enough data Feedback Management Not enough data Not enough data AI Copilot Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Mobile Access Not enough data Not enough data Collaboration Tools Not enough data Not enough data Gamification Not enough data Not enough data Automatic Transcription Not enough data Not enough data Call Recording Not enough data Not enough data Sales Reports Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Commenting/Notes Not enough data Not enough data Built-in Course Authoring Not enough data Not enough data Learning Paths/Tracks Not enough data Not enough data Assessment Management Not enough data Not enough data Video Conferencing Not enough data Not enough data Conversation Intelligence Not enough data Not enough data Call Monitoring Not enough data Not enough data Goal Setting/Tracking Not enough data Not enough data Workflow Management Not enough data Not enough data Learning Management Not enough data Not enough data Content Management Not enough data Not enough data Training Management Not enough data Not enough data Document Management Not enough data Not enough data Content Library Not enough data Not enough data Recommendations Not enough data Not enough data Activity Dashboard Not enough data Not enough data Call Tracking Not enough data Not enough data Performance Management Not enough data Not enough data Onboarding Not enough data Not enough data Search/Filter Not enough data Not enough data AI Agents[Hide 7 FeaturesShow 7 Features](javascript:void(0);) Not enough data Not enough data Agentic AI - AI Agents Autonomous Task Execution Not enough data Not enough data Multi-step Planning Not enough data Not enough data Cross-system Integration Not enough data Not enough data Adaptive Learning Not enough data Not enough data Natural Language Interaction Not enough data Not enough data Proactive Assistance Not enough data Not enough data Decision Making Not enough data Not enough data User Insights Reviewers' Company Size [![RingEX](https://images.g2crowd.com/uploads/product/hd_favicon/7fda7f2577052a09d5896be010850215/ringex.svg "RingEX")](https://www.g2.com/products/ringex/reviews) RingEX Small-Business(50 or fewer emp.) 57.7% Mid-Market(51-1000 emp.) 35.1% Enterprise(\> 1000 emp.) 7.2% [![net2phone](https://images.g2crowd.com/uploads/product/hd_favicon/88a645e9bfb8ec9ed9fed0a02730215f/net2phone-g2.svg "net2phone")](https://www.g2.com/products/net2phone-g2/reviews) net2phone Small-Business(50 or fewer emp.) 79.9% Mid-Market(51-1000 emp.) 17.5% Enterprise(\> 1000 emp.) 2.6% Small-Business (50 or fewer emp.) 57.7% 79.9% Mid-Market (51-1000 emp.) 35.1% 17.5% Enterprise (\> 1000 emp.) 7.2% 2.6% Reviewers' Industry [![RingEX](https://images.g2crowd.com/uploads/product/hd_favicon/7fda7f2577052a09d5896be010850215/ringex.svg "RingEX")](https://www.g2.com/products/ringex/reviews) RingEX Computer Software 9.3% Information Technology and Services 5.4% Insurance 5.1% Financial Services 5.0% Staffing and Recruiting 4.6% Other 70.6% [![net2phone](https://images.g2crowd.com/uploads/product/hd_favicon/88a645e9bfb8ec9ed9fed0a02730215f/net2phone-g2.svg "net2phone")](https://www.g2.com/products/net2phone-g2/reviews) net2phone Construction 5.8% Information Technology and Services 5.8% Telecommunications 5.3% Hospital & Health Care 4.8% Retail 4.8% Other 73.5% FAQs ## RingEX vs net2phone FAQs Generated using AI Last updated: August 15, 2026 ### What is the difference between RingEX vs net2phone? RingEX and net2phone differ most clearly in their G2 ratings, with net2phone holding a higher average rating and stronger reviewer sentiment on support and ease of use. | [RingEX](https://www.g2.com/products/ringex/reviews) | [net2phone](https://www.g2.com/products/net2phone-g2/reviews) | | --- | --- | | 4.2/5 (1,438 reviews) | 4.4/5 (192 reviews) | | Small-Business | Small-Business | | 8.2 | 8.4 | | 8.0 | 8.5 | | Reliability (107 all-time mentions) | Ease of Use (4 all-time mentions) | ### How do the pricing models of RingEX and net2phone compare? net2phone is rated higher for value, with a stronger Price/Cost satisfaction score than RingEX. - **RingEX:** Reviewers frequently mention that RingEX is feature-rich but can be expensive, with 23 all-time mentions of "Expensive" and 21 of "High Cost." - **net2phone:** Reviewers highlight affordability and value, with 2 all-time mentions of "Affordable" and recent reviews citing lower costs compared to competitors. - **Switching reasons:** Recent net2phone reviewers cite cost savings as a primary reason for switching from other providers. ### What are the best alternatives to RingEX and net2phone? The top three alternatives to RingEX and net2phone are CloudTalk, Genesys Cloud CX, and GoTo Connect. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [RingEX](https://www.g2.com/products/ringex/reviews) | 4.2/5 (1,438) | Small-Business | Reviewers note flexible plans but mention high costs for add-ons | Reliability (107 all-time mentions) | | [net2phone](https://www.g2.com/products/net2phone-g2/reviews) | 4.4/5 (192) | Small-Business | Reviewers highlight affordability and value | Ease of Use (4 all-time mentions) | | [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) | 4.4/5 (1,851) | Small-Business | — | — | | [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) | 4.4/5 (1,558) | Mid-Market | — | — | | [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) | 4.4/5 (1,415) | Small-Business | — | — | ### Which VoIP Providers features should I prioritize when comparing RingEX and net2phone? Buyers comparing RingEX and net2phone should prioritize reliability, ease of use, quality of support, integrations, and cost/value. - **Reliability:** RingEX is cited for reliability in 107 all-time reviews; net2phone does not have a comparable mention count. - **Ease of Use:** net2phone is cited for ease of use in 4 all-time reviews; RingEX scores 8.6 and net2phone 8.7 on Ease of Use. - **Quality of Support:** RingEX scores 8.0 and net2phone 8.5 on Quality of Support. - **Integrations:** RingEX reviewers frequently mention integrations with Salesforce, Google, and Microsoft; net2phone is mentioned for Microsoft Teams integration. - **Cost/Value:** RingEX has 23 all-time mentions of being expensive; net2phone is cited as affordable in recent reviews. ### What are the pros and cons of RingEX vs net2phone? RingEX's headline strength is reliability, while net2phone stands out for ease of use and affordability. - **RingEX strengths:** Reliability (107 all-time mentions), robust integrations, and a unified communications platform. - **RingEX trade-offs:** Expensive (23 all-time mentions), high cost (21 all-time mentions), complex admin interface, and a learning curve for advanced features. - **net2phone strengths:** Ease of use (4 all-time mentions), affordability (2 all-time mentions), and strong customer service (3 all-time mentions). - **net2phone trade-offs:** Connection issues, app instability, and some reviewers cite poor customer support and billing issues. ### Is RingEX or net2phone better for small businesses? net2phone is the better fit for small businesses, with higher satisfaction scores and strong affordability sentiment among small-business reviewers. - **RingEX:** Small-Business segment; reviewers note robust features but mention higher costs and a steeper learning curve for small teams. - **net2phone:** Small-Business segment; reviewers highlight ease of use, affordability, and strong support for small-business needs. ### Which VoIP Providers platform has better integrations? RingEX is favored for integrations, with reviewers citing a broader range of third-party connections. - **RingEX:** Reviewers mention integrations with Salesforce, Google, and Microsoft, with frequent positive sentiment about integration capabilities. - **net2phone:** Reviewers mention Microsoft Teams integration, but with fewer mentions and some integration challenges noted. ### How do RingEX and net2phone compare on customer support? net2phone holds a material lead in Quality of Support, scoring 8.5 versus RingEX's 8.0. - **RingEX:** Reviewers describe support as knowledgeable and responsive, though some mention inconsistent experiences and a need for more proactive follow-up. - **net2phone:** Reviewers consistently highlight strong customer service, onboarding support, and helpful staff, with several citing 24/7 US-based support and dedicated onboarding specialists. ### Which is easier to implement, RingEX or net2phone? net2phone scores higher on Ease of Setup (8.4 vs 8.2), indicating a smoother implementation experience. - **RingEX:** Reviewers describe setup as straightforward for most, but note a learning curve for advanced features and some initial configuration challenges. - **net2phone:** Reviewers highlight easy onboarding, dedicated onboarding specialists, and a simple transition from legacy systems, with some citing quick porting and configuration. ### Which product has better Mobile? RingEX is favored for Mobile, with reviewers consistently praising its mobile experience and flexibility. - **RingEX:** Reviewers frequently highlight the mobile app's reliability and flexibility, with positive sentiment about using the platform across devices and a strong mobile experience. - **net2phone:** Reviewers mention mobile app functionality, but also cite app instability and glitches, with fewer positive mentions overall. Alternatives **RingEX Alternatives** ![CloudTalk](https://images.g2crowd.com/uploads/product/hd_favicon/34c81740336bdca5c84a6359c8022c68/cloudtalk.svg "CloudTalk") [ CloudTalk ](/products/cloudtalk/reviews) ![Genesys Cloud CX](https://images.g2crowd.com/uploads/product/hd_favicon/cca7778a7f52f5a71782576104666b99/genesys-cloud-cx.svg "Genesys Cloud CX") [ Genesys Cloud CX ](/products/genesys-cloud-cx/reviews) ![3CX](https://images.g2crowd.com/uploads/product/hd_favicon/ff153aac01ae613678696e629e52116c/3cx.svg "3CX") [ 3CX ](/products/3cx/reviews) ![Nextiva](https://images.g2crowd.com/uploads/product/hd_favicon/8e8f10a9c4c1782a6f3ce7d26d25a540/nextiva.svg "Nextiva") [ Nextiva ](/products/nextiva/reviews) **net2phone Alternatives** ![GoTo Connect](https://images.g2crowd.com/uploads/product/hd_favicon/00b3f9d992d71d88395014c459797575/goto-connect.svg "GoTo Connect") [ GoTo Connect ](/products/goto-connect/reviews) ![Nextiva](https://images.g2crowd.com/uploads/product/hd_favicon/8e8f10a9c4c1782a6f3ce7d26d25a540/nextiva.svg "Nextiva") [ Nextiva ](/products/nextiva/reviews) ![Zoom Workplace](https://images.g2crowd.com/uploads/product/hd_favicon/c7b3378ce337ba60fdf54bb51ab3eebf/zoom-workplace.svg "Zoom Workplace") [ Zoom Workplace ](/products/zoom-workplace/reviews) ![Dialpad Connect](https://images.g2crowd.com/uploads/product/hd_favicon/75aefaf31a2ce598ed3fa66b29d6cfc8/dialpad-connect.svg "Dialpad Connect") [ Dialpad Connect ](/products/dialpad-connect/reviews)