Compare RingEX and eFax Online Fax Service 
At a Glance
Market Segments
Small-Business (57.9% of reviews)
Small-Business (76.6% of reviews)
Entry-Level Pricing
$30.00 1 User Per Month
$18.99 5 Users Per Month
RingEX
Star Rating
(1,348)4.2 out of 5
Market Segments
Small-Business (57.9% of reviews)
Pros & Cons
Entry-Level Pricing
$30.00 1 User Per Month
Free Trial is available
Browse all 3 pricing planseFax Online Fax Service
Star Rating
(188)4.4 out of 5
Market Segments
Small-Business (76.6% of reviews)
Pros & Cons
Entry-Level Pricing
$18.99 5 Users Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that RingEX excels in providing a comprehensive communication platform, integrating features like phone calls, team messaging, SMS, video meetings, and fax. Users appreciate the ability to manage everything in one place, which streamlines workflows and enhances efficiency.
- Users say that eFax Online Fax Service stands out for its convenience and mobility, allowing them to log in from anywhere to check faxes. This flexibility is a significant advantage over traditional fax machines, making it easier for businesses to operate smoothly.
- Reviewers mention that while RingEX has a slightly lower star rating, it still offers a user-friendly experience, with many finding the platform easy to navigate and manage. This is particularly beneficial for admins who need to adjust settings frequently.
- According to verified reviews, eFax Online Fax Service is praised for its quick and easy online fax capabilities. Users highlight the straightforward interface and quick notifications, which contribute to faster document turnaround times, making it a reliable choice for urgent fax needs.
- G2 reviewers note that RingEX's higher G2 Score reflects overall user satisfaction, particularly in areas like autonomous task execution and cross-system integration. Users appreciate how these features enhance their productivity by automating routine tasks and connecting with other tools seamlessly.
- Users report that while eFax Online Fax Service has a strong focus on ease of setup and use, some may find it lacking in advanced features compared to RingEX. However, its simplicity and effectiveness make it a solid choice for small businesses looking for a straightforward fax solution.
Pricing
Entry-Level Pricing
RingEX
Core
$30.00
1 User Per Month
A reliable, core phone system to get your business up and running
- Unlimited domestic calling
- SMS and MMS
- IVR
eFax Online Fax Service
eFax Plus
$18.99
5 Users Per Month
For Individuals
- Send & receive faxes via web, email or mobile device
- Send 170 fax pages/mo
- Receive 170 fax pages/mo
Free Trial
RingEX
Free Trial is available
eFax Online Fax Service
Free Trial is available
Ratings
Meets Requirements
8.8
1,099
9.2
157
Ease of Use
8.6
1,116
8.8
165
Ease of Setup
8.2
698
9.0
122
Ease of Admin
8.3
617
8.7
69
Quality of Support
8.0
1,002
8.4
130
Has the product been a good partner in doing business?
8.3
606
8.6
69
Product Direction (% positive)
7.9
1,079
8.0
164
Features by Category
Documents
Feature Not Available
7.2
119
7.3
148
7.1
117
8.1
156
8.7
127
Agentic AI - Online Fax
8.5
11
6.0
5
8.6
11
6.0
5
Sending
9.1
172
9.0
130
9.1
169
8.2
123
8.9
158
8.0
126
9.2
161
8.7
123
8.9
164
8.1
120
9.1
165
8.5
126
Host Tools
8.5
76
Not enough data
8.7
81
Not enough data
9.0
91
Not enough data
Attendee Tools
8.7
85
Not enough data
8.9
85
Not enough data
8.1
68
Not enough data
Post-Event Tools
8.5
65
Not enough data
8.3
68
Not enough data
Integrations
8.1
59
Not enough data
8.4
66
Not enough data
Agentic AI - Webinar
7.7
8
Not enough data
7.7
8
Not enough data
7.5
8
Not enough data
8.1
8
Not enough data
8.1
8
Not enough data
Platform
Not enough data
8.8
22
Not enough data
Feature Not Available
Not enough data
8.9
22
Not enough data
8.9
22
Not enough data
9.0
24
Not enough data
8.9
22
Not enough data
Feature Not Available
Not enough data
8.7
21
Collaboration Tools
9.1
253
Not enough data
9.1
141
Not enough data
8.6
116
Not enough data
8.9
140
Not enough data
9.1
122
Not enough data
Meeting Coordination
8.8
243
Not enough data
9.1
235
Not enough data
8.9
223
Not enough data
9.0
145
Not enough data
Software Type
9.0
244
Not enough data
9.0
143
Not enough data
9.2
160
Not enough data
Agentic AI - Video Conferencing
8.3
13
Not enough data
8.5
12
Not enough data
8.3
12
Not enough data
Platform
Feature Not Available
Not enough data
9.0
237
Not enough data
8.7
222
Not enough data
9.1
232
Not enough data
8.7
220
Not enough data
8.5
213
Not enough data
8.7
218
Not enough data
Generative AI
Feature Not Available
Not enough data
Workforce Management
8.8
221
Not enough data
8.6
214
Not enough data
Call Center Infrastructure (CCI)
8.9
22
Not enough data
8.9
22
Not enough data
9.1
22
Not enough data
8.9
22
Not enough data
Administrative
8.8
224
Not enough data
8.6
222
Not enough data
Basic Communication - Cloud PBX
8.9
58
Not enough data
8.9
57
Not enough data
9.1
55
Not enough data
8.2
55
Not enough data
9.1
56
Not enough data
8.8
55
Not enough data
Advanced Features - Cloud PBX
8.7
52
Not enough data
8.5
54
Not enough data
8.6
53
Not enough data
8.9
54
Not enough data
Platform Basics - VoIP Providers
8.5
95
Not enough data
8.7
111
Not enough data
8.4
86
Not enough data
8.1
99
Not enough data
8.0
82
Not enough data
8.1
80
Not enough data
Basic Communication
9.1
524
|
Verified
Not enough data
8.3
399
|
Verified
Not enough data
8.7
434
|
Verified
Not enough data
8.2
362
|
Verified
Not enough data
8.5
429
|
Verified
Not enough data
9.0
436
|
Verified
Not enough data
Agentic AI - VoIP Providers
7.9
52
Not enough data
8.1
54
Not enough data
8.0
52
Not enough data
8.0
50
Not enough data
Access
8.2
379
|
Verified
Not enough data
8.4
394
|
Verified
Not enough data
8.6
425
Not enough data
Advanced Features
8.3
445
Not enough data
8.4
405
|
Verified
Not enough data
9.0
469
|
Verified
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Feature Not Available
Not enough data
8.7
52
|
Verified
Not enough data
8.2
18
Not enough data
Features
8.8
55
|
Verified
Not enough data
Feature Not Available
Not enough data
8.6
53
|
Verified
Not enough data
8.5
52
|
Verified
Not enough data
8.6
53
|
Verified
Not enough data
8.2
49
Not enough data
Categories
Categories
Shared Categories
RingEX and eFax Online Fax Service are categorized as Online Fax
Unique Categories
RingEX is categorized as UCaaS Platforms, Webinar, VoIP Providers, Call Center Infrastructure (CCI), Video Conferencing, and Cloud PBX Platforms
eFax Online Fax Service is categorized as HIPAA Compliant Messaging
Reviews
Reviewers' Company Size
RingEX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
eFax Online Fax Service
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
9.5%
Insurance
5.2%
Information Technology and Services
5.2%
Financial Services
4.8%
Staffing and Recruiting
4.8%
Other
70.5%
Hospital & Health Care
16.2%
Health, Wellness and Fitness
9.0%
Law Practice
8.4%
Accounting
6.0%
Insurance
6.0%
Other
54.5%
Discussions
What’s involved in setting up my RingCentral Office business phone system?
2 Comments
Official Response from RingEX
There is no PBX hardware to install or technical contractors needed for an on-site setup to start using your phone system. Once you’ve purchased RingCentral...Read more
Is RingCentral good?
1 Comment
JM
We love RingCentral! It's great that it allows us to call from a main office phone number and provides each user their own work cell/direct number from which...Read more
Why don't you make it more user-friendly?
1 Comment
RC
Brianna, thanks for this feedback. Can you tell us more about what you'd like to customize? If we can't make recommendations, we would love to have you visit...Read more
eFax Online Fax Service has no discussions with answers
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