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Compare RingCentral Video and Zoom Workplace 
Featured Products
At a Glance
Market Segments
Mid-Market (47.7% of reviews)
Small-Business (51.0% of reviews)
Entry-Level Pricing
$0
Free
RingCentral Video
Star Rating
(455)4.2 out of 5
Market Segments
Mid-Market (47.7% of reviews)
Pros & Cons
Entry-Level Pricing
$0
Browse all 3 pricing plansZoom Workplace
Star Rating
(55,503)4.5 out of 5
Market Segments
Small-Business (51.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Zoom Workplace excels in overall user satisfaction, reflected in its higher G2 Score compared to RingCentral Video. Users appreciate the unmatched video and audio quality, especially in larger meetings, which enhances the overall meeting experience.
- According to verified reviews, RingCentral Video offers a seamless integration with its broader platform, allowing users to easily switch between video meetings and team messaging. This versatility is highlighted by users who find the internal meetings and calling functionalities simple and effective.
- Users say that Zoom Workplace's implementation process is straightforward, making it easy for organizations to adopt. Reviewers mention features like screen sharing, breakout rooms, and AI summaries that save time and facilitate collaboration, which are particularly beneficial for businesses looking to enhance agility.
- Reviewers mention that while RingCentral Video has a user-friendly setup, it sometimes struggles to meet specific workflow needs. However, users appreciate the ability to share specific screens or tabs, ensuring that clients see only the intended content during meetings.
- G2 reviewers highlight that Zoom Workplace's ease of use is a significant advantage, with many users noting that they can join or host meetings quickly with minimal setup. This efficiency is a key factor for teams that rely on frequent virtual interactions.
- According to recent user feedback, both platforms offer solid file sharing capabilities, but Zoom Workplace's integration with existing platforms is often praised as a major benefit, making it a preferred choice for organizations looking for a comprehensive collaboration tool.
Pricing
Entry-Level Pricing
RingCentral Video
Free
$0
unlimited people
- Unlimited posts
- Unlimited storage
- 500 minutes video chat
Zoom Workplace
Basic
Free
- Meetings: up to 40 minutes per meeting
- Number of meetings: Unlimited
- 100 Attendees per meeting
Free Trial
RingCentral Video
Free Trial is available
Zoom Workplace
Free Trial is available
Ratings
Meets Requirements
8.7
337
9.2
42,354
Ease of Use
8.9
339
9.1
42,498
Ease of Setup
8.9
135
9.1
13,640
Ease of Admin
8.5
83
9.0
12,288
Quality of Support
8.3
284
8.7
31,279
Has the product been a good partner in doing business?
8.6
75
9.1
11,469
Product Direction (% positive)
8.2
320
8.3
39,845
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Sharing
Not enough data
9.0
6567
|
Verified
Not enough data
9.1
6767
|
Verified
Not enough data
8.8
6019
|
Verified
Collaboration
Not enough data
8.6
5119
|
Verified
Not enough data
9.1
6759
|
Verified
Not enough data
9.0
6512
|
Verified
Not enough data
8.7
4984
|
Verified
Not enough data
9.3
7112
|
Verified
Functionality
Not enough data
8.5
5076
|
Verified
Not enough data
9.0
6327
|
Verified
Not enough data
8.7
4829
|
Verified
Agentic AI - Virtual Classroom
Not enough data
8.1
109
Business Instant Messaging
8.6
175
8.6
502
8.7
194
8.7
519
8.4
173
8.5
501
Business Instant Messaging
8.7
187
9.0
503
8.7
191
9.2
510
Business Instant Messaging
8.6
191
8.9
498
8.6
193
8.9
504
8.3
167
8.5
498
Generative AI - Business Instant Messaging
7.9
52
8.5
176
AI - Business Instant Messaging
7.8
51
8.4
173
8.0
52
8.4
173
7.5
50
8.3
172
7.5
48
8.3
172
Agentic AI - Business Instant Messaging
7.7
35
7.7
84
8.2
37
7.7
79
Grammar
Not enough data
8.9
74
Not enough data
8.6
74
Not enough data
9.0
75
Formatting
Not enough data
8.7
72
Not enough data
8.4
70
Not enough data
8.5
72
Content
Not enough data
8.7
71
Not enough data
8.5
71
Not enough data
8.6
70
Product Type
Not enough data
8.9
70
Not enough data
8.8
69
Generative AI
Not enough data
8.8
67
Not enough data
9.0
70
Design Tools
Not enough data
8.5
291
Not enough data
8.5
288
Not enough data
8.2
280
Not enough data
8.3
282
Not enough data
8.6
284
Communication Tools
Not enough data
8.7
284
Not enough data
8.9
291
Integrations
Not enough data
8.2
276
Not enough data
8.7
282
Software Offering
Not enough data
8.5
281
Not enough data
9.3
287
Not enough data
8.8
282
Agentic AI - Collaborative Whiteboard
Not enough data
7.9
78
Not enough data
7.9
78
Not enough data
7.8
76
Presenter Tools
Not enough data
9.0
16929
Not enough data
8.6
12638
|
Verified
Not enough data
8.7
13563
|
Verified
Not enough data
8.9
17375
|
Verified
Conferencing Options
Not enough data
9.1
19386
|
Verified
Not enough data
9.2
19537
|
Verified
Not enough data
9.3
21517
|
Verified
Application Tools
Not enough data
8.9
16007
|
Verified
Not enough data
9.1
19223
|
Verified
Not enough data
8.8
16121
|
Verified
Agentic AI - Screen Sharing
Not enough data
7.4
238
Platform Basics
Not enough data
9.1
405
Not enough data
9.1
405
Not enough data
7.8
379
Platform Content
Not enough data
8.1
375
Not enough data
7.8
373
Not enough data
9.0
395
Platform Additional Functionality
Not enough data
8.4
395
Not enough data
8.1
377
Agentic AI - Screen and Video Capture
Not enough data
7.6
137
Inbox Tools
Not enough data
8.1
102
Not enough data
8.2
104
Not enough data
8.8
104
Not enough data
8.7
103
Coordination Tools
Not enough data
8.8
111
Not enough data
8.8
104
Not enough data
8.5
105
Software Options
Not enough data
9.1
106
Not enough data
9.0
105
Email Client - Agentic AI
Not enough data
7.6
53
Not enough data
7.9
54
Platform Basics
Not enough data
8.8
65
Not enough data
8.2
61
Not enough data
8.8
40
Not enough data
8.7
42
Not enough data
8.3
41
Not enough data
8.0
41
Not enough data
8.3
42
Platform Data
Not enough data
8.1
61
Not enough data
8.4
59
Not enough data
8.3
60
Not enough data
8.5
62
Platform Interoperability
Not enough data
8.8
66
Not enough data
8.3
62
Platform Additional Functionality
Not enough data
8.6
61
Additional Functionality - Visitor Management
Not enough data
8.1
36
Not enough data
8.1
36
Not enough data
8.6
37
Not enough data
7.8
37
Agentic AI - Visitor Management
Not enough data
7.9
28
Collaboration
7.7
5
Not enough data
7.3
5
Not enough data
8.0
5
Not enough data
Display
9.0
5
Not enough data
7.7
5
Not enough data
Hardware
8.7
5
Not enough data
8.0
5
Not enough data
Agentic AI - Room Systems
5.7
5
Not enough data
6.0
5
Not enough data
Platform Basics
Not enough data
8.7
26
Not enough data
8.9
27
Not enough data
8.6
29
Platform Content
Not enough data
8.5
26
Not enough data
8.0
26
Platform Interoperability
Not enough data
8.5
28
Platform Additional Functionality
Not enough data
8.4
29
Not enough data
8.1
28
Not enough data
8.5
25
Agentic AI - Digital Signage
Not enough data
6.9
9
Collaboration Tools
Not enough data
9.2
30680
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
14712
|
Verified
Not enough data
9.1
14787
|
Verified
Meeting Coordination
Not enough data
8.9
28056
|
Verified
Not enough data
9.0
27149
|
Verified
Not enough data
8.9
27443
|
Verified
Not enough data
9.0
15172
|
Verified
Software Type
Not enough data
8.9
26478
|
Verified
Not enough data
8.8
13924
|
Verified
Not enough data
9.2
15832
|
Verified
Agentic AI - Video Conferencing
Not enough data
7.7
420
Not enough data
7.7
418
Not enough data
7.8
413
Calendar View
Not enough data
8.3
393
Not enough data
8.5
401
Shared Calendar
Not enough data
8.5
384
Not enough data
8.3
390
Accessibility
Not enough data
8.3
385
Not enough data
8.0
383
Integration
Not enough data
8.3
380
Not enough data
8.2
384
Not enough data
8.5
381
Notifications
Not enough data
8.3
383
Not enough data
7.9
380
Generative AI
Not enough data
7.4
302
Not enough data
7.5
309
Not enough data
7.6
312
Agentic AI - Calendar
Not enough data
7.8
121
Design
Not enough data
9.2
43
Not enough data
9.3
43
Not enough data
9.3
43
Collaboration
Not enough data
9.4
44
Not enough data
9.2
44
File Types
Not enough data
9.0
42
Not enough data
9.1
42
Not enough data
8.9
42
Edit & Revise
Not enough data
9.1
42
Not enough data
9.0
42
Not enough data
9.2
42
Integrate & Embed
Not enough data
9.3
46
Not enough data
9.1
43
Not enough data
9.3
45
Operating System
Not enough data
9.3
44
Not enough data
9.1
44
Not enough data
8.9
40
Generative AI
Not enough data
9.1
41
Not enough data
9.2
42
Not enough data
9.2
41
Not enough data
9.4
40
Not enough data
9.0
41
Agentic AI - Document Creation
Not enough data
9.3
24
Integrations
Not enough data
7.7
644
Not enough data
8.6
671
Not enough data
8.9
671
Not enough data
7.7
637
Not enough data
7.6
631
Branding & Customizatio
Not enough data
8.1
643
Not enough data
8.5
656
Not enough data
8.1
632
Automatic Rules & Configurations
Not enough data
8.4
640
Not enough data
8.5
652
Not enough data
8.4
655
Agentic AI - Business Scheduling
Not enough data
7.4
164
Not enough data
7.5
166
Seating Options
Not enough data
8.4
19
Not enough data
8.1
19
Not enough data
8.6
19
Not enough data
8.9
19
Tech Stack
Not enough data
8.5
21
Not enough data
8.8
20
Not enough data
9.2
22
Not enough data
8.5
19
Generative AI
Not enough data
7.6
19
Not enough data
7.5
19
Not enough data
7.2
19
Not enough data
7.5
19
Meeting Prep - AI Meeting Assistants
Not enough data
8.5
119
Not enough data
8.8
126
Not enough data
8.5
124
Meeting Automation - AI Meeting Assistants
Not enough data
9.0
140
Not enough data
8.7
123
Not enough data
8.8
124
Meeting Insights - AI Meeting Assistants
Not enough data
8.3
122
Not enough data
8.4
120
Not enough data
9.1
131
Accessibility - AI Meeting Assistants
Not enough data
8.3
118
Not enough data
8.6
125
Not enough data
8.3
115
Agentic AI - AI Meeting Assistants
Not enough data
7.8
77
Not enough data
7.9
78
Not enough data
8.1
77
Not enough data
7.9
77
Agentic AI - Productivity Bots
Not enough data
8.2
11
Not enough data
8.2
11
Not enough data
8.5
11
Not enough data
8.2
11
Agentic AI - UCaaS Platforms
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
8.1
8
Not enough data
8.5
8
Extensions
Not enough data
8.9
1482
|
Verified
Not enough data
8.8
1460
|
Verified
Not enough data
8.7
1368
Features
Not enough data
8.8
1377
|
Verified
Not enough data
8.7
1330
Not enough data
8.9
1768
|
Verified
Not enough data
9.2
2011
|
Verified
Not enough data
9.3
2088
|
Verified
Not enough data
8.8
1595
|
Verified
Categories
Categories
Shared Categories
RingCentral Video and Zoom Workplace are categorized as Business Instant Messaging
Unique Categories
RingCentral Video is categorized as Room Systems
Zoom Workplace is categorized as UCaaS Platforms, AI Meeting Assistants, Business Scheduling, Desk Booking, Email Client, Screen Sharing, Collaborative Whiteboard, AI Writing Assistant, Visitor Management, Digital Signage, Document Creation, Screen and Video Capture, Calendar, Video Conferencing, Virtual Classroom, and Productivity Bots
Reviews
Reviewers' Company Size
RingCentral Video
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoom Workplace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
8.7%
Computer Software
8.2%
Marketing and Advertising
7.8%
Hospital & Health Care
5.9%
Accounting
4.1%
Other
65.2%
Information Technology and Services
8.8%
Computer Software
8.3%
Marketing and Advertising
5.7%
Education Management
5.5%
Higher Education
4.7%
Other
66.9%
Alternatives
Discussions
Are there any disadvantages for using Glip that the community is reporting?
1 Comment
NN
NoRead more
What is a GLIP?
1 Comment
KM
Instant messaging. There was another company prior to RC, that was called Glip; so most people still use the termRead more
How do you rate zoom for companies, what advantages does it offer?
48 Comments
MC
Zoom is very good. I use it in teaching my classes because of the control it gives the host. Google Meet is a close second for me. Zoom allows you to use...Read more
What does Zoom do?
28 Comments
DB
A unified communications platform that works as a soft phone and video conference tool both in desktop and mobile devices. Easy to use, integrated with all...Read more
What software do I need for zoom?
26 Comments
DK
You need zoom app which you can download free for mobile or pc . that's all.Read more
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