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Compare RingCentral Video and Zoom Workplace 
Featured Products
At a Glance
Market Segments
Mid-Market (47.7% of reviews)
Small-Business (51.0% of reviews)
Entry-Level Pricing
$0
Free
RingCentral Video
Star Rating
(467)4.2 out of 5
Market Segments
Mid-Market (47.7% of reviews)
Pros & Cons
Entry-Level Pricing
$0
Browse all 3 pricing plansZoom Workplace
Star Rating
(55,732)4.5 out of 5
Market Segments
Small-Business (51.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Zoom Workplace excels in user experience, with many praising its intuitive interface that simplifies scheduling and joining meetings. Users appreciate features like the ability to join meetings via a web browser without needing to download an application, making it accessible for everyone.
- Users say that RingCentral Video stands out for its all-in-one platform, integrating phone messaging, calling, and video conferencing seamlessly. This integration is highlighted as a major advantage, especially for those who value having everything in one place, as noted by users who enjoy the mobile-friendly nature of the app.
- According to verified reviews, Zoom Workplace has a significant edge in customer support, with users noting the understanding and helpful nature of the support team. This reliability contributes to a positive overall experience, making it a preferred choice for many businesses.
- Reviewers mention that while RingCentral Video is easy to use, it sometimes faces challenges in meeting specific workflow needs. Users have noted configuration challenges, which can impact the overall experience for teams with unique requirements.
- G2 reviewers highlight that Zoom Workplace's integration capabilities with tools like Google Workspace enhance its functionality, making it a powerful tool for team collaboration. Users find this integration valuable for streamlining their workflows and improving productivity.
- Users report that RingCentral Video's mobile capabilities are a significant plus, allowing them to connect calls to their cell phones and stay connected even when away from their desks. This feature is particularly appreciated by those who need flexibility in their communication tools.
Pricing
Entry-Level Pricing
RingCentral Video
Free
$0
unlimited people
- Unlimited posts
- Unlimited storage
- 500 minutes video chat
Zoom Workplace
Basic
Free
- Meetings: up to 40 minutes per meeting
- Number of meetings: Unlimited
- 100 Attendees per meeting
Free Trial
RingCentral Video
Free Trial is available
Zoom Workplace
Free Trial is available
Ratings
Meets Requirements
8.7
343
9.2
42,434
Ease of Use
8.9
347
9.1
42,579
Ease of Setup
9.0
143
9.1
13,714
Ease of Admin
8.5
85
9.0
12,312
Quality of Support
8.3
290
8.7
31,349
Has the product been a good partner in doing business?
8.6
77
9.1
11,494
Product Direction (% positive)
8.2
328
8.3
39,923
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Sharing
Not enough data
9.0
6574
|
Verified
Not enough data
9.1
6773
|
Verified
Not enough data
8.8
6019
|
Verified
Collaboration
Not enough data
8.6
5122
|
Verified
Not enough data
9.1
6764
|
Verified
Not enough data
9.0
6513
|
Verified
Not enough data
8.7
4985
|
Verified
Not enough data
9.3
7120
|
Verified
Functionality
Not enough data
8.5
5079
|
Verified
Not enough data
9.0
6330
|
Verified
Not enough data
8.7
4828
|
Verified
Agentic AI - Virtual Classroom
Not enough data
8.0
108
Business Instant Messaging
8.6
177
8.6
503
8.7
195
8.7
519
8.4
174
8.5
501
Business Instant Messaging
8.6
188
9.0
511
8.7
196
9.2
524
Business Instant Messaging
8.6
193
8.9
500
8.6
196
8.9
507
8.2
169
8.5
501
Generative AI - Business Instant Messaging
7.9
53
8.5
176
AI - Business Instant Messaging
7.8
52
8.4
173
8.0
52
8.4
174
7.5
50
8.3
171
7.5
48
8.3
171
Agentic AI - Business Instant Messaging
7.7
35
7.7
83
8.2
37
7.6
78
Grammar
Not enough data
8.9
74
Not enough data
8.6
74
Not enough data
9.0
75
Formatting
Not enough data
8.7
72
Not enough data
8.4
70
Not enough data
8.5
72
Content
Not enough data
8.7
71
Not enough data
8.5
71
Not enough data
8.6
70
Product Type
Not enough data
8.9
70
Not enough data
8.8
69
Generative AI
Not enough data
8.8
67
Not enough data
9.0
71
Design Tools
Not enough data
8.5
291
Not enough data
8.5
288
Not enough data
8.2
280
Not enough data
8.3
282
Not enough data
8.6
285
Communication Tools
Not enough data
8.7
285
Not enough data
8.9
292
Integrations
Not enough data
8.2
276
Not enough data
8.7
283
Software Offering
Not enough data
8.5
282
Not enough data
9.3
289
Not enough data
8.8
283
Agentic AI - Collaborative Whiteboard
Not enough data
7.9
78
Not enough data
7.9
79
Not enough data
7.8
77
Presenter Tools
Not enough data
9.0
16928
Not enough data
8.6
12637
|
Verified
Not enough data
8.7
13567
|
Verified
Not enough data
8.9
17373
|
Verified
Conferencing Options
Not enough data
9.1
19388
|
Verified
Not enough data
9.2
19540
|
Verified
Not enough data
9.3
21527
|
Verified
Application Tools
Not enough data
8.9
16006
|
Verified
Not enough data
9.1
19225
|
Verified
Not enough data
8.8
16118
|
Verified
Agentic AI - Screen Sharing
Not enough data
7.5
237
Platform Basics
Not enough data
9.1
408
Not enough data
9.1
408
Not enough data
7.8
380
Platform Content
Not enough data
8.1
377
Not enough data
7.8
374
Not enough data
9.0
397
Platform Additional Functionality
Not enough data
8.5
397
Not enough data
8.1
378
Agentic AI - Screen and Video Capture
Not enough data
7.5
136
Inbox Tools
Not enough data
8.1
101
Not enough data
8.2
103
Not enough data
8.7
104
Not enough data
8.7
103
Coordination Tools
Not enough data
8.8
111
Not enough data
8.8
104
Not enough data
8.5
104
Software Options
Not enough data
9.1
104
Not enough data
9.0
104
Email Client - Agentic AI
Not enough data
7.6
52
Not enough data
7.9
53
Platform Basics
Not enough data
8.8
64
Not enough data
8.2
60
Not enough data
8.7
39
Not enough data
8.7
41
Not enough data
8.3
40
Not enough data
8.1
41
Not enough data
8.3
41
Platform Data
Not enough data
8.1
60
Not enough data
8.4
59
Not enough data
8.2
59
Not enough data
8.5
62
Platform Interoperability
Not enough data
8.7
65
Not enough data
8.3
61
Platform Additional Functionality
Not enough data
8.6
60
Additional Functionality - Visitor Management
Not enough data
8.1
35
Not enough data
8.0
35
Not enough data
8.6
37
Not enough data
7.8
37
Agentic AI - Visitor Management
Not enough data
7.8
27
Collaboration
7.5
6
Not enough data
7.8
6
Not enough data
7.8
6
Not enough data
Display
9.2
6
Not enough data
7.5
6
Not enough data
Hardware
8.9
6
Not enough data
8.3
6
Not enough data
Agentic AI - Room Systems
5.7
5
Not enough data
6.0
5
Not enough data
Platform Basics
Not enough data
8.6
25
Not enough data
8.8
26
Not enough data
8.6
28
Platform Content
Not enough data
8.5
25
Not enough data
7.9
25
Platform Interoperability
Not enough data
8.5
27
Platform Additional Functionality
Not enough data
8.3
28
Not enough data
8.0
27
Not enough data
8.4
24
Agentic AI - Digital Signage
Not enough data
6.5
8
Collaboration Tools
Not enough data
9.2
30707
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
14737
|
Verified
Not enough data
9.1
14792
|
Verified
Meeting Coordination
Not enough data
8.9
28078
|
Verified
Not enough data
9.0
27162
|
Verified
Not enough data
8.9
27448
|
Verified
Not enough data
9.0
15187
|
Verified
Software Type
Not enough data
8.9
26491
|
Verified
Not enough data
8.8
13926
|
Verified
Not enough data
9.2
15842
|
Verified
Agentic AI - Video Conferencing
Not enough data
7.7
422
Not enough data
7.8
423
Not enough data
7.8
414
Calendar View
Not enough data
8.3
393
Not enough data
8.5
402
Shared Calendar
Not enough data
8.5
385
Not enough data
8.3
390
Accessibility
Not enough data
8.2
384
Not enough data
8.0
382
Integration
Not enough data
8.3
379
Not enough data
8.2
383
Not enough data
8.5
382
Notifications
Not enough data
8.3
384
Not enough data
7.9
380
Generative AI
Not enough data
7.4
301
Not enough data
7.5
308
Not enough data
7.6
311
Agentic AI - Calendar
Not enough data
7.7
120
Design
Not enough data
9.2
43
Not enough data
9.3
43
Not enough data
9.3
43
Collaboration
Not enough data
9.4
45
Not enough data
9.2
44
File Types
Not enough data
9.0
42
Not enough data
9.1
42
Not enough data
8.9
42
Edit & Revise
Not enough data
9.1
43
Not enough data
9.0
42
Not enough data
9.2
42
Integrate & Embed
Not enough data
9.3
46
Not enough data
9.1
43
Not enough data
9.3
45
Operating System
Not enough data
9.4
45
Not enough data
9.1
45
Not enough data
8.9
41
Generative AI
Not enough data
9.1
41
Not enough data
9.2
42
Not enough data
9.2
41
Not enough data
9.4
40
Not enough data
9.0
41
Agentic AI - Document Creation
Not enough data
9.3
23
Integrations
Not enough data
7.7
644
Not enough data
8.6
672
Not enough data
8.9
672
Not enough data
7.7
637
Not enough data
7.6
632
Branding & Customizatio
Not enough data
8.1
643
Not enough data
8.5
656
Not enough data
8.1
632
Automatic Rules & Configurations
Not enough data
8.4
640
Not enough data
8.5
652
Not enough data
8.4
654
Agentic AI - Business Scheduling
Not enough data
7.4
164
Not enough data
7.5
166
Seating Options
Not enough data
8.4
19
Not enough data
8.1
19
Not enough data
8.6
19
Not enough data
8.9
19
Tech Stack
Not enough data
8.5
21
Not enough data
8.8
20
Not enough data
9.2
22
Not enough data
8.5
19
Generative AI
Not enough data
7.6
19
Not enough data
7.5
19
Not enough data
7.2
19
Not enough data
7.5
19
Meeting Prep - AI Meeting Assistants
Not enough data
8.5
118
Not enough data
8.8
125
Not enough data
8.5
123
Meeting Automation - AI Meeting Assistants
Not enough data
9.0
145
Not enough data
8.7
122
Not enough data
8.7
123
Meeting Insights - AI Meeting Assistants
Not enough data
8.2
121
Not enough data
8.4
120
Not enough data
9.1
134
Accessibility - AI Meeting Assistants
Not enough data
8.3
118
Not enough data
8.6
125
Not enough data
8.3
114
Agentic AI - AI Meeting Assistants
Not enough data
7.8
76
Not enough data
7.8
77
Not enough data
8.0
76
Not enough data
7.9
77
Agentic AI - Productivity Bots
Not enough data
8.2
11
Not enough data
8.2
11
Not enough data
8.5
11
Not enough data
8.2
11
Agentic AI - UCaaS Platforms
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
8.1
8
Not enough data
8.7
9
Extensions
Not enough data
8.9
1483
|
Verified
Not enough data
8.8
1460
|
Verified
Not enough data
8.7
1368
Features
Not enough data
8.8
1378
|
Verified
Not enough data
8.7
1331
Not enough data
8.9
1770
|
Verified
Not enough data
9.2
2014
|
Verified
Not enough data
9.3
2094
|
Verified
Not enough data
8.8
1597
|
Verified
Categories
Categories
Shared Categories
RingCentral Video and Zoom Workplace are categorized as Business Instant Messaging
Unique Categories
RingCentral Video is categorized as Room Systems
Zoom Workplace is categorized as UCaaS Platforms, AI Meeting Assistants, Business Scheduling, Desk Booking, Email Client, Screen Sharing, Collaborative Whiteboard, AI Writing Assistant, Visitor Management, Digital Signage, Document Creation, Screen and Video Capture, Calendar, Video Conferencing, Virtual Classroom, and Productivity Bots
Reviews
Reviewers' Company Size
RingCentral Video
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoom Workplace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
8.8%
Computer Software
8.1%
Marketing and Advertising
7.6%
Hospital & Health Care
5.8%
Staffing and Recruiting
4.0%
Other
65.6%
Information Technology and Services
8.9%
Computer Software
8.3%
Marketing and Advertising
5.7%
Education Management
5.5%
Higher Education
4.8%
Other
66.9%
Alternatives
Discussions
Are there any disadvantages for using Glip that the community is reporting?
1 Comment
NN
NoRead more
What is a GLIP?
1 Comment
KM
Instant messaging. There was another company prior to RC, that was called Glip; so most people still use the termRead more
How do you rate zoom for companies, what advantages does it offer?
48 Comments
MC
Zoom is very good. I use it in teaching my classes because of the control it gives the host. Google Meet is a close second for me. Zoom allows you to use...Read more
What does Zoom do?
28 Comments
DB
A unified communications platform that works as a soft phone and video conference tool both in desktop and mobile devices. Easy to use, integrated with all...Read more
What software do I need for zoom?
26 Comments
DK
You need zoom app which you can download free for mobile or pc . that's all.Read more
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