Compare RingCentral Video and Zoom Workplace 
At a Glance
Market Segments
Mid-Market (47.9% of reviews)
Small-Business (51.0% of reviews)
Entry-Level Pricing
$0
Free
RingCentral Video
Star Rating
(474)4.2 out of 5
Market Segments
Mid-Market (47.9% of reviews)
Pros & Cons
Entry-Level Pricing
$0
Browse all 3 pricing plansZoom Workplace
Star Rating
(56,086)4.5 out of 5
Market Segments
Small-Business (51.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Zoom Workplace excels in user-friendliness, with many users appreciating its intuitive interface and easy navigation. One user highlighted that it’s "very user-friendly and convenient to operate," making it a great choice for teams looking for a straightforward virtual meeting solution.
- Users say that RingCentral Video stands out for its all-in-one communication features, allowing seamless transitions between video meetings, calls, and messaging. Reviewers have noted that it "helps out our company because it is easy to track calls," which can enhance productivity for teams that rely on multiple communication methods.
- According to verified reviews, Zoom Workplace offers robust meeting features, including the ability to record sessions and utilize AI for note-taking. This functionality allows users to "concentrate in the meeting" without worrying about missing important details, making it a valuable tool for collaborative work.
- Reviewers mention that RingCentral Video provides a hassle-free connection experience, with users appreciating that it "connects right away, hassle-free, with no lag." This reliability can be crucial for teams that need to ensure smooth communication during important discussions.
- Users highlight that Zoom Workplace's integration capabilities are a significant advantage, particularly with calendar applications. One user noted that the "Zoom add-on allows me to easily create calendar events and add in Zoom links directly," streamlining the scheduling process for busy professionals.
- G2 reviewers indicate that while both platforms offer solid support, Zoom Workplace has a slight edge in quality, with users rating it higher for overall support experience. This can be a deciding factor for teams that prioritize responsive customer service and assistance during implementation.
Pricing
Entry-Level Pricing
RingCentral Video
Free
$0
unlimited people
- Unlimited posts
- Unlimited storage
- 500 minutes video chat
Zoom Workplace
Basic
Free
- Meetings: up to 40 minutes per meeting
- Number of meetings: Unlimited
- 100 Attendees per meeting
Free Trial
RingCentral Video
Free Trial is available
Zoom Workplace
Free Trial is available
Ratings
Meets Requirements
8.7
350
9.2
42,581
Ease of Use
8.9
353
9.1
42,731
Ease of Setup
9.0
147
9.1
13,843
Ease of Admin
8.6
89
9.0
12,385
Quality of Support
8.3
296
8.7
31,472
Has the product been a good partner in doing business?
8.7
81
9.1
11,570
Product Direction (% positive)
8.2
333
8.4
40,056
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Sharing
Not enough data
9.0
6583
|
Verified
Not enough data
9.1
6782
|
Verified
Not enough data
8.8
6025
|
Verified
Collaboration
Not enough data
8.6
5131
|
Verified
Not enough data
9.1
6774
|
Verified
Not enough data
9.0
6520
|
Verified
Not enough data
8.7
4989
|
Verified
Not enough data
9.3
7125
|
Verified
Functionality
Not enough data
8.5
5079
|
Verified
Not enough data
9.0
6336
|
Verified
Not enough data
8.7
4830
|
Verified
Agentic AI - Virtual Classroom
Not enough data
8.0
108
Business Instant Messaging
8.6
179
8.6
509
8.7
198
8.7
524
8.4
176
8.5
503
Business Instant Messaging
8.7
191
9.0
521
8.7
200
9.2
535
Business Instant Messaging
8.6
196
8.9
506
8.7
199
8.9
510
8.3
172
8.5
504
Generative AI - Business Instant Messaging
8.0
54
8.5
176
AI - Business Instant Messaging
7.8
52
8.4
172
8.1
54
8.4
173
7.5
50
8.3
170
7.5
48
8.2
170
Agentic AI - Business Instant Messaging
7.7
35
7.7
82
8.2
37
7.6
77
Grammar
Not enough data
8.9
74
Not enough data
8.6
74
Not enough data
9.0
75
Formatting
Not enough data
8.7
72
Not enough data
8.4
70
Not enough data
8.5
72
Content
Not enough data
8.7
71
Not enough data
8.5
71
Not enough data
8.6
70
Product Type
Not enough data
8.9
70
Not enough data
8.8
69
Generative AI
Not enough data
8.8
67
Not enough data
9.0
71
Design Tools
Not enough data
8.6
296
Not enough data
8.5
289
Not enough data
8.2
280
Not enough data
8.3
282
Not enough data
8.6
286
Communication Tools
Not enough data
8.7
288
Not enough data
8.9
293
Integrations
Not enough data
8.2
276
Not enough data
8.7
287
Software Offering
Not enough data
8.5
283
Not enough data
9.3
293
Not enough data
8.9
287
Agentic AI - Collaborative Whiteboard
Not enough data
7.9
78
Not enough data
7.9
79
Not enough data
7.8
77
Presenter Tools
Not enough data
9.0
16929
Not enough data
8.6
12635
|
Verified
Not enough data
8.7
13570
|
Verified
Not enough data
8.9
17374
|
Verified
Conferencing Options
Not enough data
9.1
19394
|
Verified
Not enough data
9.2
19550
|
Verified
Not enough data
9.3
21543
|
Verified
Application Tools
Not enough data
8.9
16007
|
Verified
Not enough data
9.1
19237
|
Verified
Not enough data
8.8
16119
|
Verified
Agentic AI - Screen Sharing
Not enough data
7.5
237
Platform Basics
Not enough data
9.1
417
Not enough data
9.1
416
Not enough data
7.8
383
Platform Content
Not enough data
8.1
379
Not enough data
7.8
377
Not enough data
9.0
405
Platform Additional Functionality
Not enough data
8.5
404
Not enough data
8.1
379
Agentic AI - Screen and Video Capture
Not enough data
7.5
136
Inbox Tools
Not enough data
8.2
101
Not enough data
8.2
103
Not enough data
8.8
104
Not enough data
8.8
104
Coordination Tools
Not enough data
8.9
112
Not enough data
8.8
105
Not enough data
8.5
104
Software Options
Not enough data
9.1
103
Not enough data
9.0
103
Email Client - Agentic AI
Not enough data
7.6
51
Not enough data
7.9
52
Platform Basics
Not enough data
8.8
64
Not enough data
8.2
60
Not enough data
8.7
39
Not enough data
8.7
41
Not enough data
8.3
40
Not enough data
8.1
41
Not enough data
8.3
42
Platform Data
Not enough data
8.1
61
Not enough data
8.4
59
Not enough data
8.3
60
Not enough data
8.5
62
Platform Interoperability
Not enough data
8.7
65
Not enough data
8.3
61
Platform Additional Functionality
Not enough data
8.6
60
Additional Functionality - Visitor Management
Not enough data
8.1
35
Not enough data
8.0
35
Not enough data
8.6
37
Not enough data
7.8
37
Agentic AI - Visitor Management
Not enough data
7.8
27
Collaboration
7.5
6
Not enough data
7.8
6
Not enough data
7.8
6
Not enough data
Display
9.2
6
Not enough data
7.5
6
Not enough data
Hardware
8.9
6
Not enough data
8.3
6
Not enough data
Agentic AI - Room Systems
5.7
5
Not enough data
6.0
5
Not enough data
Platform Basics
Not enough data
8.6
25
Not enough data
8.8
26
Not enough data
8.6
28
Platform Content
Not enough data
8.5
25
Not enough data
7.9
25
Platform Interoperability
Not enough data
8.5
27
Platform Additional Functionality
Not enough data
8.3
28
Not enough data
8.0
27
Not enough data
8.4
24
Agentic AI - Digital Signage
Not enough data
6.5
8
Collaboration Tools
Not enough data
9.2
30746
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
14790
|
Verified
Not enough data
9.1
14815
|
Verified
Meeting Coordination
Not enough data
8.9
28138
|
Verified
Not enough data
9.0
27206
|
Verified
Not enough data
8.9
27461
|
Verified
Not enough data
9.0
15215
|
Verified
Software Type
Not enough data
8.9
26520
|
Verified
Not enough data
8.8
13939
|
Verified
Not enough data
9.2
15865
|
Verified
Agentic AI - Video Conferencing
Not enough data
7.8
431
Not enough data
7.8
432
Not enough data
7.8
415
Calendar View
Not enough data
8.3
396
Not enough data
8.5
402
Shared Calendar
Not enough data
8.5
389
Not enough data
8.3
391
Accessibility
Not enough data
8.3
385
Not enough data
8.0
382
Integration
Not enough data
8.3
379
Not enough data
8.2
384
Not enough data
8.5
383
Notifications
Not enough data
8.3
384
Not enough data
7.9
380
Generative AI
Not enough data
7.4
302
Not enough data
7.5
308
Not enough data
7.6
311
Agentic AI - Calendar
Not enough data
7.7
120
Design
Not enough data
9.2
43
Not enough data
9.3
43
Not enough data
9.3
43
Collaboration
Not enough data
9.4
46
Not enough data
9.3
45
File Types
Not enough data
9.0
42
Not enough data
9.1
42
Not enough data
8.9
42
Edit & Revise
Not enough data
9.1
44
Not enough data
9.0
42
Not enough data
9.2
42
Integrate & Embed
Not enough data
9.3
47
Not enough data
9.1
43
Not enough data
9.3
45
Operating System
Not enough data
9.4
45
Not enough data
9.1
45
Not enough data
8.9
41
Generative AI
Not enough data
9.1
41
Not enough data
9.2
42
Not enough data
9.2
41
Not enough data
9.4
40
Not enough data
9.0
41
Agentic AI - Document Creation
Not enough data
9.3
23
Integrations
Not enough data
7.7
645
Not enough data
8.6
673
Not enough data
8.9
674
Not enough data
7.7
638
Not enough data
7.6
631
Branding & Customizatio
Not enough data
8.1
644
Not enough data
8.5
659
Not enough data
8.1
631
Automatic Rules & Configurations
Not enough data
8.4
640
Not enough data
8.5
655
Not enough data
8.4
654
Agentic AI - Business Scheduling
Not enough data
7.4
165
Not enough data
7.5
167
Seating Options
Not enough data
8.4
19
Not enough data
8.1
19
Not enough data
8.6
19
Not enough data
8.9
19
Tech Stack
Not enough data
8.5
21
Not enough data
8.8
20
Not enough data
9.2
22
Not enough data
8.5
19
Generative AI
Not enough data
7.6
19
Not enough data
7.5
19
Not enough data
7.2
19
Not enough data
7.5
19
Meeting Prep - AI Meeting Assistants
Not enough data
8.5
121
Not enough data
8.8
130
Not enough data
8.5
126
Meeting Automation - AI Meeting Assistants
Not enough data
9.0
152
Not enough data
8.7
124
Not enough data
8.7
127
Meeting Insights - AI Meeting Assistants
Not enough data
8.2
122
Not enough data
8.4
123
Not enough data
9.1
139
Accessibility - AI Meeting Assistants
Not enough data
8.3
121
Not enough data
8.6
128
Not enough data
8.3
115
Agentic AI - AI Meeting Assistants
Not enough data
7.8
76
Not enough data
7.9
77
Not enough data
8.1
78
Not enough data
8.0
79
Meeting Capture & Retention - AI Meeting Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Productivity Bots
Not enough data
8.2
11
Not enough data
8.2
11
Not enough data
8.6
12
Not enough data
8.2
11
Agentic AI - UCaaS Platforms
Not enough data
7.8
9
Not enough data
8.2
10
Not enough data
8.5
10
Not enough data
8.8
10
Extensions
Not enough data
8.9
1485
|
Verified
Not enough data
8.8
1461
|
Verified
Not enough data
8.7
1369
Features
Not enough data
8.8
1379
|
Verified
Not enough data
8.7
1334
Not enough data
8.9
1775
|
Verified
Not enough data
9.2
2021
|
Verified
Not enough data
9.3
2102
|
Verified
Not enough data
8.8
1602
|
Verified
Categories
Categories
Shared Categories
RingCentral Video and Zoom Workplace are categorized as Business Instant Messaging
Unique Categories
RingCentral Video is categorized as Room Systems
Zoom Workplace is categorized as UCaaS Platforms, AI Meeting Assistants, Business Scheduling, Desk Booking, Email Client, Screen Sharing, Collaborative Whiteboard, AI Writing Assistant, Visitor Management, Digital Signage, Document Creation, Screen and Video Capture, Calendar, Video Conferencing, Virtual Classroom, and Productivity Bots
Reviews
Reviewers' Company Size
RingCentral Video
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoom Workplace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
8.6%
Computer Software
8.2%
Marketing and Advertising
7.5%
Hospital & Health Care
6.0%
Accounting
4.0%
Other
65.6%
Information Technology and Services
8.9%
Computer Software
8.3%
Marketing and Advertising
5.7%
Education Management
5.5%
Higher Education
4.7%
Other
66.9%
Alternatives
Discussions
What is RingCentral Video used for?
1 Comment
JO
Seamlessly manage, participate in, and enhance virtual meetings with features for scheduling, joining, recording, messaging, screen sharing, calendar...Read more
What are the advantages of SD Wan as compared to traditional WAN solution?
1 Comment
KZ
Improved network agility, improved performance, less costly, more control over managed network resources.Read more
How do you rate zoom for companies, what advantages does it offer?
48 Comments
CP
I like the fact that it works from any system, from phones to ipads, to your PCs, even has an app for apple car play. The image seems to be more stable and...Read more
What does Zoom do?
28 Comments
MD
Creates a virtual live community place for connection and learning. Read more
What software do I need for zoom?
26 Comments
DC
If you own a good laptop or computer, you can download it and it will be saved on your device.Read more
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