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Compare RingCentral Video and Trillian 
At a Glance
Market Segments
Mid-Market (47.7% of reviews)
Small-Business (49.2% of reviews)
Entry-Level Pricing
$0
$3.33 1 User Per Month
RingCentral Video
Star Rating
(455)4.2 out of 5
Market Segments
Mid-Market (47.7% of reviews)
Pros & Cons
Entry-Level Pricing
$0
Browse all 3 pricing plansTrillian
Star Rating
(120)4.4 out of 5
Market Segments
Small-Business (49.2% of reviews)
Pros & Cons
Entry-Level Pricing
$3.33 1 User Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Trillian excels in user experience, with many praising its intuitive interface and features like customizable emojis. Users appreciate how easy it is to send instant messages between teams, making business communication seamless.
- Users say that RingCentral Video stands out for its comprehensive functionality, integrating video meetings with team messaging and calling. Reviewers highlight the ease of sharing screens and specific windows, which enhances client interactions during meetings.
- According to verified reviews, Trillian has a strong reputation for security and file sharing capabilities, with users noting that it simplifies collaboration while ensuring data safety. This focus on security is a significant advantage for businesses prioritizing confidentiality.
- Reviewers mention that RingCentral Video's setup process is notably straightforward, allowing users to get started quickly. Many find the alerts non-intrusive, which contributes to a more pleasant user experience during meetings and communications.
- G2 reviewers highlight that Trillian's high ratings in ease of use and setup reflect its user-friendly design, making it a preferred choice for small businesses looking for a reliable instant messaging solution.
- Users express that while RingCentral Video is part of a broader platform, it may feel overwhelming for those who only need basic video conferencing features. However, its integration with other tools is a plus for teams that require a more comprehensive communication solution.
Pricing
Entry-Level Pricing
RingCentral Video
Free
$0
unlimited people
- Unlimited posts
- Unlimited storage
- 500 minutes video chat
Trillian
Individuals
$3.33
1 User Per Month
For power users who want the best Trillian has to offer. All of the bells and whistles are unlocked for your chatting enjoyment. Not recommended for business or healthcare.
- Free Windows, Mac, and Linux desktop clients
- Free iOS and Android mobile clients
- Optionally chat right in the web browser
Free Trial
RingCentral Video
Free Trial is available
Trillian
Free Trial is available
Ratings
Meets Requirements
8.7
337
9.3
111
Ease of Use
8.9
339
9.2
111
Ease of Setup
8.9
135
9.3
41
Ease of Admin
8.5
83
9.1
35
Quality of Support
8.3
284
8.9
80
Has the product been a good partner in doing business?
8.6
75
9.5
30
Product Direction (% positive)
8.2
320
6.8
106
Features by Category
Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
7.7
5
Not enough data
8.1
6
Not enough data
Not enough data
Not enough data
8.3
7
Not enough data
Feature Not Available
Not enough data
7.9
7
Patient Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Operations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
6.7
5
Not enough data
Not enough data
Not enough data
7.3
5
Not enough data
Not enough data
Not enough data
7.3
5
Business Instant Messaging
8.6
175
8.4
38
8.7
194
9.2
48
8.4
173
8.0
35
Business Instant Messaging
8.7
187
8.3
20
8.7
191
8.5
14
Business Instant Messaging
8.6
191
9.3
41
8.6
193
9.4
38
8.3
167
7.8
22
Generative AI - Business Instant Messaging
7.9
52
Not enough data
AI - Business Instant Messaging
7.8
51
Not enough data
8.0
52
Not enough data
7.5
50
Not enough data
7.5
48
Not enough data
Agentic AI - Business Instant Messaging
7.7
35
Not enough data
8.2
37
Not enough data
Platform
Not enough data
9.8
9
Not enough data
9.8
9
Not enough data
Feature Not Available
Not enough data
9.6
8
Not enough data
9.6
9
Not enough data
9.8
8
Not enough data
9.8
8
Not enough data
9.6
9
Collaboration
7.7
5
Not enough data
7.3
5
Not enough data
8.0
5
Not enough data
Display
9.0
5
Not enough data
7.7
5
Not enough data
Hardware
8.7
5
Not enough data
8.0
5
Not enough data
Agentic AI - Room Systems
5.7
5
Not enough data
6.0
5
Not enough data
Categories
Categories
Shared Categories
RingCentral Video and Trillian are categorized as Business Instant Messaging
Unique Categories
RingCentral Video is categorized as Room Systems
Trillian is categorized as HIPAA Compliant Messaging and Clinical Communication and Collaboration
Reviews
Reviewers' Company Size
RingCentral Video
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Trillian
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
8.7%
Computer Software
8.2%
Marketing and Advertising
7.8%
Hospital & Health Care
5.9%
Accounting
4.1%
Other
65.2%
Computer Software
10.1%
Information Technology and Services
9.2%
Higher Education
6.7%
Hospital & Health Care
5.0%
Mental Health Care
4.2%
Other
64.7%
Discussions
Are there any disadvantages for using Glip that the community is reporting?
1 Comment
NN
NoRead more
Trillian has no more discussions with answers
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