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Compare RingCentral Video and Slack 
Featured Products
At a Glance
Market Segments
Mid-Market (47.7% of reviews)
Small-Business (41.2% of reviews)
Entry-Level Pricing
$0
$0.00
RingCentral Video
Star Rating
(455)4.2 out of 5
Market Segments
Mid-Market (47.7% of reviews)
Pros & Cons
Entry-Level Pricing
$0
Browse all 3 pricing plansSlack
Star Rating
(37,780)4.5 out of 5
Market Segments
Small-Business (41.2% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Slack excels in overall user satisfaction, boasting a significantly higher G2 Score compared to RingCentral Video. Users appreciate its seamless workflow and effective communication channels, which enhance collaboration across teams.
- Users say that Slack's ease of use is a standout feature, with many highlighting the intuitive interface and quick setup process. One user noted, "The initial setup was super easy," which aligns with the high ratings for usability and setup.
- Reviewers mention that RingCentral Video offers a solid video conferencing experience, particularly for screen sharing and internal meetings. Users find it simple to use for calling and texting, with one stating, "I like the ease of use of RingCentral Video," showcasing its strengths in specific functionalities.
- According to verified reviews, Slack's extensive integration capabilities are a major advantage, allowing users to connect with various tools seamlessly. This flexibility is often praised, with users noting that it optimizes time for meetings and emails.
- Users highlight that while RingCentral Video is part of a broader platform, it may not match the depth of features offered by Slack. Some users appreciate the non-intrusive alerts and the ability to switch between video meetings and messaging, but they also recognize that Slack provides a more comprehensive collaboration toolset.
- G2 reviewers indicate that Slack's strong market presence and user base contribute to its reliability and support quality. Users frequently mention the responsive support team, which contrasts with RingCentral Video's slightly lower support ratings, where users have expressed a desire for more robust assistance.
Pricing
Entry-Level Pricing
RingCentral Video
Free
$0
unlimited people
- Unlimited posts
- Unlimited storage
- 500 minutes video chat
Slack
Free
$0.00
For teams wanting to try out Slack for an unlimited period of time
- Searchable message archives, up to 10k of your team’s most recent messages
- 10 apps or service integrations
- Native apps for iOS, Android, Mac & Windows Desktop
Free Trial
RingCentral Video
Free Trial is available
Slack
Free Trial is available
Ratings
Meets Requirements
8.7
337
9.2
30,932
Ease of Use
8.9
339
9.1
31,820
Ease of Setup
8.9
135
9.1
8,218
Ease of Admin
8.5
83
8.9
4,984
Quality of Support
8.3
284
8.8
21,491
Has the product been a good partner in doing business?
8.6
75
9.0
4,463
Product Direction (% positive)
8.2
320
8.7
30,248
Features by Category
Business Instant Messaging
8.6
175
9.1
13854
8.7
194
9.0
14396
8.4
173
8.6
13715
Business Instant Messaging
8.7
187
8.5
10172
8.7
191
8.1
9507
Business Instant Messaging
8.6
191
9.1
13605
8.6
193
9.2
13244
8.3
167
9.0
11746
Generative AI - Business Instant Messaging
7.9
52
7.5
1479
AI - Business Instant Messaging
7.8
51
7.5
1465
8.0
52
7.9
1471
7.5
50
7.4
1449
7.5
48
7.4
1450
Agentic AI - Business Instant Messaging
7.7
35
7.6
873
8.2
37
7.6
865
Setup
Not enough data
9.0
667
Not enough data
8.9
658
Not enough data
8.6
645
Not enough data
8.9
667
Management
Not enough data
9.0
651
Not enough data
8.6
637
Not enough data
8.9
649
Generative AI
Not enough data
7.7
555
Agentic AI - Workflow Management
Not enough data
7.6
273
Not enough data
7.9
269
Not enough data
8.0
276
Not enough data
7.8
274
Not enough data
7.9
273
Not enough data
7.8
273
Not enough data
8.0
273
Account Options
Not enough data
9.2
269
Not enough data
8.3
268
Not enough data
8.6
260
Not enough data
8.6
264
Not enough data
8.9
269
Not enough data
8.8
265
Q&A Tools
Not enough data
9.0
268
Not enough data
9.0
266
Not enough data
9.1
270
Not enough data
8.6
260
Not enough data
9.0
265
Not enough data
8.8
261
Not enough data
8.5
257
Not enough data
8.8
258
Not enough data
8.4
256
Knowledge Pages
Not enough data
8.4
326
Not enough data
8.3
329
Not enough data
8.0
318
Not enough data
8.0
315
Not enough data
7.9
312
Not enough data
8.3
313
Knowledge Dissemination
Not enough data
8.2
307
Not enough data
8.7
312
Not enough data
8.9
314
Not enough data
8.9
315
Not enough data
8.3
311
Not enough data
8.2
304
Not enough data
8.6
317
Not enough data
8.6
305
Not enough data
8.5
302
Agentic AI - Knowledge Base
Not enough data
7.8
185
Not enough data
7.8
187
Not enough data
7.7
184
Collaboration
7.7
5
Not enough data
7.3
5
Not enough data
8.0
5
Not enough data
Display
9.0
5
Not enough data
7.7
5
Not enough data
Hardware
8.7
5
Not enough data
8.0
5
Not enough data
Agentic AI - Room Systems
5.7
5
Not enough data
6.0
5
Not enough data
Login Options
Not enough data
9.0
741
Not enough data
8.5
723
Productivity
Not enough data
8.0
705
Not enough data
8.3
710
Not enough data
8.6
715
Not enough data
7.8
692
Not enough data
7.9
689
Customization
Not enough data
8.5
707
Not enough data
9.0
721
Not enough data
8.6
697
Agentic AI - Unified Workspaces
Not enough data
7.4
389
Not enough data
7.5
387
Compatibility
Not enough data
8.9
81
Not enough data
8.9
84
Not enough data
8.8
79
Agentic AI - Enterprise Search Software
Not enough data
8.3
50
Not enough data
8.2
47
Not enough data
8.8
48
Not enough data
8.4
48
Not enough data
8.4
48
Not enough data
8.5
46
Search Queries
Not enough data
8.6
80
Not enough data
9.1
79
Not enough data
8.6
79
Not enough data
9.0
80
Not enough data
8.9
77
AI powered search - Enterprise Search Software
Not enough data
8.6
14
Not enough data
8.7
14
Not enough data
8.6
14
Functionality
Not enough data
8.8
79
Not enough data
8.9
78
Not enough data
9.0
81
Compatibility - Enterprise Search Software
Not enough data
9.0
16
Not enough data
8.9
14
Not enough data
9.0
15
Functionality - Enterprise Search Software
Not enough data
8.9
15
Not enough data
9.2
14
Not enough data
9.1
15
Search Queries - Enterprise Search Software
Not enough data
9.0
14
Not enough data
8.8
14
Not enough data
8.6
15
Not enough data
9.0
15
Automation
Not enough data
8.8
1182
Not enough data
8.8
1148
Not enough data
8.5
1128
Administration
Not enough data
8.8
1146
Not enough data
8.6
1111
Not enough data
9.4
1172
Project management
Not enough data
8.7
1131
Not enough data
8.5
1101
Not enough data
8.5
1117
Not enough data
8.5
1106
Not enough data
8.5
1101
Not enough data
8.3
1076
Not enough data
8.2
1096
Workload
Not enough data
8.4
1066
Not enough data
8.8
1104
Not enough data
8.6
1067
Not enough data
8.4
1060
Communication & Collaboration
Not enough data
9.3
1239
Not enough data
9.0
1130
Not enough data
9.3
1196
Cost Management
Not enough data
8.0
1049
Not enough data
8.2
1049
Not enough data
8.1
1044
Integration
Not enough data
8.6
1066
Not enough data
8.4
1048
Not enough data
8.4
1039
Generative AI
Not enough data
7.5
995
Not enough data
7.6
992
Agentic AI - Work Management
Not enough data
7.6
498
Not enough data
7.7
494
Not enough data
8.0
495
Not enough data
7.7
495
Communication
Not enough data
9.4
1118
Not enough data
9.3
1107
Not enough data
8.8
1030
Not enough data
8.9
1019
Not enough data
9.1
1022
Content & Documents
Not enough data
9.1
1060
Not enough data
8.9
1021
Not enough data
8.7
1034
Not enough data
8.1
984
Controls
Not enough data
8.3
973
Not enough data
8.1
969
Not enough data
8.6
977
Not enough data
8.4
976
Not enough data
8.2
957
Project Management
Not enough data
8.4
972
Not enough data
8.3
958
Not enough data
8.5
968
Not enough data
8.6
964
Remote Collaboration
Not enough data
9.0
980
Not enough data
8.7
954
Not enough data
8.9
970
Not enough data
7.8
946
Generative AI
Not enough data
7.2
908
Not enough data
7.3
904
Agentic AI - Project Collaboration
Not enough data
7.4
421
Not enough data
7.6
423
Agentic AI - Audio Conferencing
Not enough data
7.4
268
Not enough data
7.5
268
Action Item Detection - AI Note-taking Software
Not enough data
8.7
10
Not enough data
9.0
10
Automatic Transcription - AI Note-taking Software
Not enough data
9.4
11
Collaboration & Sharing - AI Note-taking Software
Not enough data
9.2
10
Language & Accent Support - AI Note-taking Software
Not enough data
9.1
11
Multi-Platform Integration - AI Note-taking Software
Not enough data
8.8
11
Privacy & Security Controls - AI Note-taking Software
Not enough data
8.8
12
Searchable Note Archives - AI Note-taking Software
Not enough data
8.5
10
Speaker Identification - AI Note-taking Software
Not enough data
8.9
11
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
RingCentral Video and Slack are categorized as Business Instant Messaging
Unique Categories
RingCentral Video is categorized as Room Systems
Slack is categorized as Knowledge Base, Unified Workspaces, Work Management, Enterprise Search Software, Q&A Platforms, AI Note-Taking Software, Project Collaboration, Workflow Management, and Audio Conferencing
Reviews
Reviewers' Company Size
RingCentral Video
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Slack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
8.7%
Computer Software
8.2%
Marketing and Advertising
7.8%
Hospital & Health Care
5.9%
Accounting
4.1%
Other
65.2%
Computer Software
15.3%
Information Technology and Services
13.1%
Marketing and Advertising
8.6%
Internet
4.7%
Education Management
3.3%
Other
54.9%
Alternatives
Discussions
Are there any disadvantages for using Glip that the community is reporting?
1 Comment
NN
NoRead more
What is a GLIP?
1 Comment
KM
Instant messaging. There was another company prior to RC, that was called Glip; so most people still use the termRead more
How do I delete a channel in slack?
47 Comments
CH
Since this has already been answered, my $0.02 is that you should always archive channels rather than delete them for posterity and/or auditing purposes.Read more
What does slack software do?
28 Comments
RR
Slack is messaging and communication platform which allow an individual for video and audio calls and many more.Read more
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