Compare RingCentral Video and Webex Suite 
Featured Products
At a Glance
Market Segments
Mid-Market (47.7% of reviews)
Enterprise (50.6% of reviews)
Entry-Level Pricing
$0
$0.00
RingCentral Video
Star Rating
(469)4.2 out of 5
Market Segments
Mid-Market (47.7% of reviews)
Pros & Cons
Entry-Level Pricing
$0
Browse all 3 pricing plansWebex Suite
Star Rating
(18,766)4.2 out of 5
Market Segments
Enterprise (50.6% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that RingCentral Video excels in ease of setup, with users appreciating its quick and hassle-free connection process. Many highlight that it connects right away, with no lag, making it a smooth experience for new users.
- Users say that Webex Suite offers a more comprehensive solution for enterprise needs, combining meetings, messaging, and calling in one platform. This unified experience is praised for its stability and call quality, which many find essential for effective collaboration.
- Reviewers mention that while both platforms have similar star ratings, RingCentral Video stands out for its user-friendly interface. Users appreciate the all-in-one communication tools that help streamline meetings and enhance productivity.
- According to verified reviews, Webex Suite is recognized for its robust features tailored for larger organizations, such as automated replies and insights through a centralized dashboard, which many users find beneficial for managing client interactions.
- G2 reviewers highlight that RingCentral Video is particularly strong in admin management, with users noting that it is straightforward to manage all users, contributing to a more efficient overall experience.
- Users report that while both platforms have their strengths, Webex Suite's enterprise-grade security and comprehensive feature set make it a preferred choice for larger teams needing a reliable and secure communication tool.
Pricing
Entry-Level Pricing
RingCentral Video
Free
$0
unlimited people
- Unlimited posts
- Unlimited storage
- 500 minutes video chat
Webex Suite
Basic Plan
$0.00
Our free plan has limited access to certain features, but it's a great way for you to try before you buy.
- Up to 50 min meeting length
- Up to 100 participants
- Screen Sharing
Free Trial
RingCentral Video
Free Trial is available
Webex Suite
Free Trial is available
Ratings
Meets Requirements
8.7
346
8.9
14,721
Ease of Use
8.9
349
8.7
14,771
Ease of Setup
9.0
145
8.4
2,979
Ease of Admin
8.6
88
8.5
2,623
Quality of Support
8.3
293
8.5
11,784
Has the product been a good partner in doing business?
8.7
80
8.7
2,518
Product Direction (% positive)
8.2
329
7.8
14,178
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Sharing
Not enough data
9.1
985
Not enough data
9.0
965
Not enough data
8.9
943
Collaboration
Not enough data
8.8
901
Not enough data
9.0
979
Not enough data
9.0
972
Not enough data
8.8
877
Not enough data
9.2
1001
Functionality
Not enough data
8.8
881
Not enough data
9.0
979
Not enough data
8.9
882
Agentic AI - Virtual Classroom
Not enough data
7.9
21
Business Instant Messaging
8.6
178
8.6
943
8.7
196
8.8
1046
8.4
175
8.5
957
Business Instant Messaging
8.7
189
8.9
1019
8.7
197
8.9
962
Business Instant Messaging
8.6
194
8.7
905
8.7
197
8.8
963
8.3
170
8.7
869
Generative AI - Business Instant Messaging
7.9
53
8.2
53
AI - Business Instant Messaging
7.8
52
8.1
55
8.1
54
8.1
54
7.5
50
8.1
54
7.5
48
7.7
53
Agentic AI - Business Instant Messaging
7.7
35
7.8
36
8.2
37
7.6
36
Visual Tools
Not enough data
8.6
68
Not enough data
8.6
63
Not enough data
8.4
63
Not enough data
8.3
65
Office Customization
Not enough data
8.7
64
Not enough data
8.7
62
Not enough data
8.5
62
Guest Tools
Not enough data
8.6
60
Not enough data
8.6
62
Not enough data
8.6
58
Collaboration Tools
Not enough data
8.7
62
Not enough data
8.9
66
Not enough data
9.0
65
Not enough data
8.9
63
Agentic AI - Virtual Workspaces
Not enough data
7.7
30
Not enough data
7.4
29
Design Tools
Not enough data
8.8
358
Not enough data
8.8
357
Not enough data
8.6
312
Not enough data
8.7
319
Not enough data
8.8
335
Communication Tools
Not enough data
8.9
336
Not enough data
9.0
358
Integrations
Not enough data
8.7
288
Not enough data
9.0
356
Software Offering
Not enough data
8.8
354
Not enough data
9.2
390
Not enough data
9.0
376
Agentic AI - Collaborative Whiteboard
Not enough data
8.0
22
Not enough data
8.0
22
Not enough data
8.3
22
Presenter Tools
Not enough data
8.9
4895
Not enough data
8.5
4250
|
Verified
Not enough data
8.8
4607
|
Verified
Not enough data
8.9
5122
|
Verified
Conferencing Options
Not enough data
9.0
5262
|
Verified
Not enough data
9.0
5492
|
Verified
Not enough data
9.0
5407
|
Verified
Application Tools
Not enough data
8.8
4344
|
Verified
Not enough data
8.8
4909
|
Verified
Not enough data
8.7
4874
Agentic AI - Screen Sharing
Not enough data
7.5
51
Collaboration
7.5
6
Not enough data
7.8
6
Not enough data
7.8
6
Not enough data
Display
9.2
6
Not enough data
7.5
6
Not enough data
Hardware
8.9
6
Not enough data
8.3
6
Not enough data
Agentic AI - Room Systems
5.7
5
Not enough data
6.0
5
Not enough data
Collaboration
Not enough data
9.1
33
Not enough data
8.8
35
Not enough data
8.7
33
Not enough data
8.9
35
Hardware
Not enough data
8.6
32
Not enough data
8.5
32
Security
Not enough data
9.0
33
Not enough data
8.8
33
Agentic AI - Visual Collaboration Platforms
Not enough data
7.0
15
Not enough data
7.3
14
Collaboration Tools
Not enough data
9.0
10179
|
Verified
Not enough data
9.1
2964
|
Verified
Not enough data
8.8
2645
|
Verified
Not enough data
9.0
3206
|
Verified
Not enough data
9.0
3037
Meeting Coordination
Not enough data
8.7
9164
Not enough data
8.7
8647
|
Verified
Not enough data
8.7
9016
|
Verified
Not enough data
8.8
3171
|
Verified
Software Type
Not enough data
8.6
7744
|
Verified
Not enough data
8.8
3105
|
Verified
Not enough data
9.0
3254
|
Verified
Agentic AI - Video Conferencing
Not enough data
7.9
95
Not enough data
7.8
90
Not enough data
7.9
89
Meeting Prep - AI Meeting Assistants
Not enough data
9.3
40
Not enough data
9.3
42
Not enough data
9.4
40
Meeting Automation - AI Meeting Assistants
Not enough data
9.3
40
Not enough data
9.1
41
Not enough data
9.2
39
Meeting Insights - AI Meeting Assistants
Not enough data
9.1
41
Not enough data
9.0
42
Not enough data
9.3
42
Accessibility - AI Meeting Assistants
Not enough data
9.1
41
Not enough data
9.1
39
Not enough data
9.3
38
Agentic AI - AI Meeting Assistants
Not enough data
9.3
15
Not enough data
9.2
15
Not enough data
9.2
15
Not enough data
9.2
14
Meeting Capture & Retention - AI Meeting Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics - VoIP Providers
Not enough data
8.9
11
Not enough data
8.9
11
Not enough data
9.5
10
Not enough data
9.3
10
Not enough data
8.9
9
Not enough data
8.2
10
Basic Communication
Not enough data
8.8
246
Not enough data
8.7
232
Not enough data
8.6
212
Not enough data
9.0
259
Not enough data
9.0
260
Not enough data
8.6
147
Agentic AI - VoIP Providers
Not enough data
7.4
7
Not enough data
8.1
7
Not enough data
7.6
7
Not enough data
6.9
6
Access
Not enough data
8.3
163
Not enough data
8.4
187
Not enough data
8.4
177
Advanced Features
Not enough data
7.9
134
Not enough data
8.2
135
Not enough data
8.6
178
Agentic AI - UCaaS Platforms
Not enough data
8.0
5
Not enough data
9.0
5
Not enough data
9.7
5
Not enough data
9.7
5
Extensions
Not enough data
9.0
146
Not enough data
8.9
162
Not enough data
9.0
105
Features
Not enough data
9.0
158
Not enough data
8.8
101
Not enough data
9.0
153
Not enough data
9.1
171
Not enough data
9.1
155
Not enough data
9.1
142
Categories
Categories
Shared Categories
RingCentral Video and Webex Suite are categorized as Business Instant Messaging
Unique Categories
RingCentral Video is categorized as Room Systems
Webex Suite is categorized as Visual Collaboration Platforms, Screen Sharing, UCaaS Platforms, Collaborative Whiteboard, Virtual Workspaces, Virtual Classroom, VoIP Providers, Video Conferencing, and AI Meeting Assistants
Reviews
Reviewers' Company Size
RingCentral Video
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Webex Suite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
8.7%
Computer Software
8.1%
Marketing and Advertising
7.6%
Hospital & Health Care
5.8%
Accounting
4.0%
Other
65.8%
Information Technology and Services
17.0%
Computer Software
8.4%
Financial Services
5.0%
Hospital & Health Care
4.9%
Higher Education
3.4%
Other
61.2%
Alternatives
Discussions
Are there any disadvantages for using Glip that the community is reporting?
1 Comment
NN
NoRead more
What is a GLIP?
1 Comment
KM
Instant messaging. There was another company prior to RC, that was called Glip; so most people still use the termRead more
Is there a method for taking and saving private notes within Webex Meetings?
8 Comments
KH
Manage Notes, Meeting Minutes, and Closed Captions in Cisco Webex Meetings
Article ID:
ng387ab
Last Updated:
Apr 23, 2019
Product:
Webex...Read more
What is the best use for Cisco Jabber?
7 Comments
DL
Best use conferencing and desk top sharing. Read more
Can I conference in a mobile number from the app
7 Comments
MB
I hadnt try this feature to conference a call.
But i think it can be done when u allow the application to call on ur cellphone and u can conference the...Read more
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