# RingEX vs Verizon Contact Center Solutions Comparison
---
## AI Generated Summary
- **G2 reviewers report** that RingEX excels in reliability, boasting a 99.99% uptime which significantly reduces the chances of call drops. Users appreciate this feature, especially in a business environment where consistent communication is crucial.
- **According to verified reviews** , Verizon Contact Center Solutions is praised for its exceptional customer service, with users noting that support representatives are always friendly and quick to resolve issues. This level of support can be a deciding factor for businesses that prioritize customer interaction.
- **Users say** that RingEX offers a comprehensive all-in-one platform for various communication needs, including calls, texts, video meetings, and team messaging. This versatility is highlighted as a major advantage, making it easier for teams to collaborate without switching between multiple tools.
- **Reviewers mention** that while Verizon Contact Center Solutions has a solid setup process, it may not fully meet the specific workflow needs of all users, leading to some configuration challenges. This could be a drawback for businesses looking for a highly customizable solution.
- **G2 reviewers highlight** that RingEX features an intuitive user interface and a reliable mobile application, making it easy for users to navigate and communicate effectively. This ease of use is a significant benefit for teams that require quick adoption of new tools.
- **According to recent feedback** , both products receive positive remarks for their overall performance, but RingEX's higher satisfaction ratings suggest that users feel more consistently supported and satisfied with their experience, particularly in terms of functionality and user experience.



| | RingEX | Verizon Contact Center Solutions | 
|---|---|---|
| **Star Rating** | 4.2 out of 5 | 3.9 out of 5 | 
| **Total Reviews** | 1,414 | 27 | 
| **Largest Market Segment** | Small-Business (57.9% of reviews) | Small-Business (46.2% of reviews) | 
| **Entry Level Price** | $30.00 1 User Per Month | No pricing available | 

---
## Top Pros & Cons

### RingEX

Pros:
- Ease of Use (216 reviews)
- Customer Support (127 reviews)

Cons:
- Poor Customer Support (55 reviews)
- Complex Processes (49 reviews)

### Verizon Contact Center Solutions

**Not enough data**

---
## Ratings Comparison
| Rating | RingEX | Verizon Contact Center Solutions | 
|---|---|---|
  | **Meets Requirements** | 8.8 (1153 reviews) | 8.1 (26 reviews) | 
  | **Ease of Use** | 8.6 (1172 reviews) | 8.1 (26 reviews) | 
  | **Ease of Setup** | 8.2 (753 reviews) | 8.7 (5 reviews) | 
  | **Ease of Admin** | 8.3 (663 reviews) | 8.7 (5 reviews) | 
  | **Quality of Support** | 8.1 (1055 reviews) | 7.8 (26 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.3 (651 reviews) | 8.3 (5 reviews) | 
  | **Product Direction (% positive)** | 7.9 (1117 reviews) | 8.1 (25 reviews) | 

---
## Pricing

### RingEX

#### Entry-Level Pricing

Plan: Core

Price: $30.00 1 User Per Month

Description: A reliable, core phone system to get your business up and running

Key Features:
- Unlimited domestic calling
- SMS and MMS
- IVR

[Browse all 3 editions](https://www.g2.com/products/ringex/pricing)

#### Free Trial

Yes

### Verizon Contact Center Solutions

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Online Fax

| Product | Score | Reviews |
|---|---|---|
| **RingEX** | 8.7/10 | 184 |
| **Verizon Contact Center Solutions** | N/A | N/A |

#### Documents

| Feature | RingEX | Verizon Contact Center Solutions | 
|---|---|---|
| **Editing** | Feature Not Available | Not enough data | 
| **Document Signature ** | 7.3 (149 reviews) | Not enough data | 
| **Storage** | 8.1 (157 reviews) | Not enough data | 

#### Agentic AI - Online Fax

| Feature | RingEX | Verizon Contact Center Solutions | 
|---|---|---|
| **Autonomous Task Execution** | 8.5 (11 reviews) | Not enough data | 
| **Cross-system Integration** | 8.6 (11 reviews) | Not enough data | 

#### Sending

| Feature | RingEX | Verizon Contact Center Solutions | 
|---|---|---|
| **Fax Number** | 9.1 (173 reviews) | Not enough data | 
| **Existing Numbers** | 9.1 (170 reviews) | Not enough data | 
| **Cross-Platform Sending** | 8.9 (158 reviews) | Not enough data | 
| **Unlimited Sending** | 9.2 (161 reviews) | Not enough data | 
| **Contact Management** | 8.9 (165 reviews) | Not enough data | 
| **Alerts** | 9.1 (165 reviews) | Not enough data | 

### Webinar

| Product | Score | Reviews |
|---|---|---|
| **RingEX** | 8.3/10 | 106 |
| **Verizon Contact Center Solutions** | N/A | N/A |

#### Host Tools

| Feature | RingEX | Verizon Contact Center Solutions | 
|---|---|---|
| **Branding** | 8.5 (76 reviews) | Not enough data | 
| **Role-based Access** | 8.7 (81 reviews) | Not enough data | 
| **Recording** | 9.0 (91 reviews) | Not enough data | 

#### Attendee Tools

| Feature | RingEX | Verizon Contact Center Solutions | 
|---|---|---|
| **Registration** | 8.7 (85 reviews) | Not enough data | 
| **Attendee Live Chat** | 8.9 (85 reviews) | Not enough data | 
| **Polls and Surveys** | 8.1 (68 reviews) | Not enough data | 

#### Post-Event Tools

| Feature | RingEX | Verizon Contact Center Solutions | 
|---|---|---|
| **Event Analytics** | 8.5 (65 reviews) | Not enough data | 
| **Attendee Reports** | 8.3 (68 reviews) | Not enough data | 

#### Integrations

| Feature | RingEX | Verizon Contact Center Solutions | 
|---|---|---|
| **Social Media Integration** | 8.1 (59 reviews) | Not enough data | 
| **Software Integrations** | 8.3 (66 reviews) | Not enough data | 

#### Agentic AI - Webinar

| Feature | RingEX | Verizon Contact Center Solutions | 
|---|---|---|
| **Autonomous Task Execution** | 7.7 (8 reviews) | Not enough data | 
| **Multi-step Planning** | 7.7 (8 reviews) | Not enough data | 
| **Cross-system Integration** | 7.5 (8 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.1 (8 reviews) | Not enough data | 
| **Proactive Assistance** | 8.1 (8 reviews) | Not enough data | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **RingEX** | N/A | N/A |
| **Verizon Contact Center Solutions** | N/A | N/A |

#### Call Analytics

| Feature | RingEX | Verizon Contact Center Solutions | 
|---|---|---|
| **Call Recording** | Not enough data | Not enough data | 
| **Machine Learning** | Not enough data | Not enough data | 
| **Call Analysis** | Not enough data | Not enough data | 
| **Lead Qualification** | Not enough data | Not enough data | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | RingEX | Verizon Contact Center Solutions | 
|---|---|---|
| **Customer Scoring** | Not enough data | Not enough data | 
| **Speech-to-Text** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### Generative AI

| Feature | RingEX | Verizon Contact Center Solutions | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI - Conversation Intelligence

| Feature | RingEX | Verizon Contact Center Solutions | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Contact Center Quality Assurance

| Product | Score | Reviews |
|---|---|---|
| **RingEX** | N/A | N/A |
| **Verizon Contact Center Solutions** | N/A | N/A |

#### Quality Assurance

| Feature | RingEX | Verizon Contact Center Solutions | 
|---|---|---|
| **Evaluation** | Not enough data | Not enough data | 
| **Calibration** | Not enough data | Not enough data | 
| **Reports** | Not enough data | Not enough data | 

#### Engagement

| Feature | RingEX | Verizon Contact Center Solutions | 
|---|---|---|
| **Feedback** | Not enough data | Not enough data | 
| **Dashboards** | Not enough data | Not enough data | 
| **Training** | Not enough data | Not enough data | 

#### Performance

| Feature | RingEX | Verizon Contact Center Solutions | 
|---|---|---|
| **Integrations** | Not enough data | Not enough data | 
| **Compliance** | Not enough data | Not enough data | 

#### Generative AI

| Feature | RingEX | Verizon Contact Center Solutions | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **RingEX** | 8.9/10 | 305 |
| **Verizon Contact Center Solutions** | N/A | N/A |

#### Collaboration Tools

| Feature | RingEX | Verizon Contact Center Solutions | 
|---|---|---|
| **Screen Sharing** | 9.1 (256 reviews) | Not enough data | 
| **Presentations** | 9.1 (141 reviews) | Not enough data | 
| **Whiteboarding** | 8.6 (116 reviews) | Not enough data | 
| **Live Chat** | 8.9 (143 reviews) | Not enough data | 
| **Hand Raising** | 9.1 (122 reviews) | Not enough data | 

#### Meeting Coordination

| Feature | RingEX | Verizon Contact Center Solutions | 
|---|---|---|
| **Scheduling** | 8.8 (245 reviews) | Not enough data | 
| **Recording** | 9.1 (236 reviews) | Not enough data | 
| **Participant Permissions** | 8.9 (223 reviews) | Not enough data | 
| **One-Click Join** | 9.0 (146 reviews) | Not enough data | 

#### Software Type

| Feature | RingEX | Verizon Contact Center Solutions | 
|---|---|---|
| **Mobile** | 9.0 (246 reviews) | Not enough data | 
| **Browser Application** | 9.0 (143 reviews) | Not enough data | 
| **Desktop Application** | 9.2 (164 reviews) | Not enough data | 

#### Agentic AI - Video Conferencing

| Feature | RingEX | Verizon Contact Center Solutions | 
|---|---|---|
| **Autonomous Task Execution** | 8.3 (13 reviews) | Not enough data | 
| **Proactive Assistance** | 8.5 (12 reviews) | Not enough data | 
| **Decision Making** | 8.3 (12 reviews) | Not enough data | 

### Call Center Infrastructure (CCI)

| Product | Score | Reviews |
|---|---|---|
| **RingEX** | 8.8/10 | 263 |
| **Verizon Contact Center Solutions** | N/A | N/A |

#### Platform

| Feature | RingEX | Verizon Contact Center Solutions | 
|---|---|---|
| **Omnichannel** | Feature Not Available | Not enough data | 
| **Mobile Access** | 9.0 (241 reviews) | Not enough data | 
| **Queue Management** | 8.7 (224 reviews) | Not enough data | 
| **Call Routing** | 9.1 (236 reviews) | Not enough data | 
| **Call Back** | 8.7 (221 reviews) | Not enough data | 
| **IVR** | 8.5 (214 reviews) | Not enough data | 
| **Automatic Call Distribution** | 8.8 (220 reviews) | Not enough data | 

#### Generative AI

| Feature | RingEX | Verizon Contact Center Solutions | 
|---|---|---|
| **AI Text-to-Speech** | Feature Not Available | Not enough data | 

#### Workforce Management

| Feature | RingEX | Verizon Contact Center Solutions | 
|---|---|---|
| **Call Monitoring** | 8.8 (224 reviews) | Not enough data | 
| **Performance Evaluation** | 8.6 (217 reviews) | Not enough data | 

#### Call Center Infrastructure (CCI)

| Feature | RingEX | Verizon Contact Center Solutions | 
|---|---|---|
| **Autonomous Task Execution** | 8.9 (22 reviews) | Not enough data | 
| **Cross-system Integration** | 8.8 (23 reviews) | Not enough data | 
| **Natural Language Interaction** | 9.1 (22 reviews) | Not enough data | 
| **Proactive Assistance** | 8.9 (22 reviews) | Not enough data | 

#### Administrative

| Feature | RingEX | Verizon Contact Center Solutions | 
|---|---|---|
| **Call Recording** | 8.8 (226 reviews) | Not enough data | 
| **Reporting & Dashboards** | 8.6 (226 reviews) | Not enough data | 

### Speech Analytics

| Product | Score | Reviews |
|---|---|---|
| **RingEX** | N/A | N/A |
| **Verizon Contact Center Solutions** | N/A | N/A |

#### Generative AI

| Feature | RingEX | Verizon Contact Center Solutions | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Cloud PBX Platforms

| Product | Score | Reviews |
|---|---|---|
| **RingEX** | 8.8/10 | 70 |
| **Verizon Contact Center Solutions** | N/A | N/A |

#### Basic Communication - Cloud PBX

| Feature | RingEX | Verizon Contact Center Solutions | 
|---|---|---|
| **Call Management** | 8.9 (63 reviews) | Not enough data | 
| **Communication Management** | 8.9 (62 reviews) | Not enough data | 
| **Scalability** | 9.1 (58 reviews) | Not enough data | 
| **Integrations** | 8.3 (60 reviews) | Not enough data | 
| **Mobile Accessibility** | 9.1 (59 reviews) | Not enough data | 
| **Accessibility** | 8.8 (56 reviews) | Not enough data | 

#### Advanced Features - Cloud PBX

| Feature | RingEX | Verizon Contact Center Solutions | 
|---|---|---|
| **Security and Compliance** | 8.7 (53 reviews) | Not enough data | 
| **Analytics and Reporting** | 8.4 (58 reviews) | Not enough data | 
| **Support and Reliability** | 8.6 (57 reviews) | Not enough data | 
| **Automated attendant** | 8.9 (55 reviews) | Not enough data | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **RingEX** | 8.4/10 | 623 |
| **Verizon Contact Center Solutions** | N/A | N/A |

#### Platform Basics - VoIP Providers

| Feature | RingEX | Verizon Contact Center Solutions | 
|---|---|---|
| **PBX systems, VoIP Softphone** | 8.5 (98 reviews) | Not enough data | 
| **Call Management** | 8.7 (140 reviews) | Not enough data | 
| **Network monitoring** | 8.4 (94 reviews) | Not enough data | 
| **Integrations** | 8.1 (115 reviews) | Not enough data | 
| **Virtual PBX** | 8.0 (84 reviews) | Not enough data | 
| **SIP trunking services** | 8.1 (82 reviews) | Not enough data | 

#### Basic Communication

| Feature | RingEX | Verizon Contact Center Solutions | 
|---|---|---|
| **Phone Calls** | 9.1 (562 reviews) ✓ Verified | Not enough data | 
| **Video Calls** | 8.4 (412 reviews) ✓ Verified | Not enough data | 
| **Instant Messaging** | 8.8 (451 reviews) ✓ Verified | Not enough data | 
| **Screen Sharing** | 8.2 (366 reviews) ✓ Verified | Not enough data | 
| **Conference Calls** | 8.6 (436 reviews) ✓ Verified | Not enough data | 
| **Desk-to-Desk Calls** | 9.0 (442 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - VoIP Providers

| Feature | RingEX | Verizon Contact Center Solutions | 
|---|---|---|
| **Autonomous Task Execution** | 8.0 (54 reviews) | Not enough data | 
| **Cross-system Integration** | 8.1 (56 reviews) | Not enough data | 
| **Adaptive Learning** | 8.0 (53 reviews) | Not enough data | 
| **Proactive Assistance** | 8.1 (55 reviews) | Not enough data | 

#### Access

| Feature | RingEX | Verizon Contact Center Solutions | 
|---|---|---|
| **Software Pairing** | 8.2 (381 reviews) ✓ Verified | Not enough data | 
| **Browser Extension** | 8.4 (396 reviews) ✓ Verified | Not enough data | 
| **Individual Download** | 8.6 (430 reviews) | Not enough data | 

#### Advanced Features

| Feature | RingEX | Verizon Contact Center Solutions | 
|---|---|---|
| **Hold Music** | 8.3 (450 reviews) | Not enough data | 
| **Automated Attendants** | 8.3 (412 reviews) ✓ Verified | Not enough data | 
| **VOiP Number** | 9.0 (479 reviews) ✓ Verified | Not enough data | 

### Sales Coaching

| Product | Score | Reviews |
|---|---|---|
| **RingEX** | N/A | N/A |
| **Verizon Contact Center Solutions** | N/A | N/A |

#### Agentic AI - Sales Coaching

| Feature | RingEX | Verizon Contact Center Solutions | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Training

| Feature | RingEX | Verizon Contact Center Solutions | 
|---|---|---|
| **Knowledge Base** | Not enough data | Not enough data | 
| **Coaching Materials** | Not enough data | Not enough data | 
| **Playbook Creation** | Not enough data | Not enough data | 
| **Video Record** | Not enough data | Not enough data | 

#### Feedback

| Feature | RingEX | Verizon Contact Center Solutions | 
|---|---|---|
| **Review** | Not enough data | Not enough data | 
| **Scorecard** | Not enough data | Not enough data | 
| **Coaching Card** | Not enough data | Not enough data | 
| **Leaderboard** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Competition** | Not enough data | Not enough data | 

#### Generative AI

| Feature | RingEX | Verizon Contact Center Solutions | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **RingEX** | 8.5/10 | 78 |
| **Verizon Contact Center Solutions** | N/A | N/A |

#### Agentic AI - UCaaS Platforms

| Feature | RingEX | Verizon Contact Center Solutions | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

#### Extensions

| Feature | RingEX | Verizon Contact Center Solutions | 
|---|---|---|
| **Tenancy Flexibility** | Feature Not Available | Not enough data | 
| **Native VoIP** | 8.7 (54 reviews) ✓ Verified | Not enough data | 
| **CCaaS Option** | 8.2 (19 reviews) | Not enough data | 

#### Features

| Feature | RingEX | Verizon Contact Center Solutions | 
|---|---|---|
| **Voicemail to Email** | 8.9 (61 reviews) ✓ Verified | Not enough data | 
| **Voicemail to SMS** | Feature Not Available | Not enough data | 
| **File Sharing** | 8.6 (54 reviews) ✓ Verified | Not enough data | 
| **Voice Conferencing** | 8.6 (57 reviews) ✓ Verified | Not enough data | 
| **Video Conferencing** | 8.6 (57 reviews) ✓ Verified | Not enough data | 
| **Conference Transcripts** | 8.2 (51 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci)

**Unique to RingEX (10):** [Contact Center Quality Assurance Software](https://www.g2.com/categories/contact-center-quality-assurance), [Online Fax Software](https://www.g2.com/categories/online-fax), [Webinar Platforms](https://www.g2.com/categories/webinar), [VoIP Providers](https://www.g2.com/categories/voip-providers), [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing), [Cloud PBX Platforms Software](https://www.g2.com/categories/cloud-pbx-platforms), [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching), [Speech Analytics Software](https://www.g2.com/categories/speech-analytics)



---
## Reviewer Demographics

### By Company Size

| Segment | RingEX | Verizon Contact Center Solutions | 
|---|---|---|
| **Small-Business** | 57.9% | 46.2% | 
| **Mid-Market** | 35.0% | 23.1% | 
| **Enterprise** | 7.1% | 30.8% | 

### By Industry

#### RingEX

- **Computer Software:** 9.5%
- **Information Technology and Services:** 5.3%
- **Insurance:** 5.3%
- **Financial Services:** 4.9%
- **Staffing and Recruiting:** 4.6%
- **Marketing and Advertising:** 4.3%
- **Hospital & Health Care:** 4.2%
- **Real Estate:** 3.5%
- **Construction:** 3.3%
- **Health, Wellness and Fitness:** 3.3%
- **Other:** 51.6%

#### Verizon Contact Center Solutions

- **Hospital & Health Care:** 15.4%
- **Banking:** 7.7%
- **Education Management:** 7.7%
- **Information Technology and Services:** 7.7%
- **Architecture & Planning:** 3.8%
- **Aviation & Aerospace:** 3.8%
- **Design:** 3.8%
- **E-Learning:** 3.8%
- **Entertainment:** 3.8%
- **Executive Office:** 3.8%
- **Other:** 38.5%

---
## Alternatives

### Alternatives to RingEX

- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1848 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1556 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (547 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3585 reviews)
- [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2535 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews)
- [8x8 Work](https://www.g2.com/products/8x8-work/reviews) — 4.2/5 stars (932 reviews)
- [Webex Calling](https://www.g2.com/products/webex-calling/reviews) — 4.5/5 stars (635 reviews)
- [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) — 4.1/5 stars (625 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4199 reviews)

### Alternatives to Verizon Contact Center Solutions

- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3585 reviews)
- [NICE CXone](https://www.g2.com/products/nice-cxone/reviews) — 4.3/5 stars (1730 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1556 reviews)
- [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2535 reviews)
- [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) — 4.1/5 stars (625 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1623 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (547 reviews)
- [CallTower](https://www.g2.com/products/calltower/reviews) — 4.3/5 stars (377 reviews)
- [Dialpad Support](https://www.g2.com/products/dialpad-support/reviews) — 4.4/5 stars (706 reviews)
- [Webex Calling](https://www.g2.com/products/webex-calling/reviews) — 4.5/5 stars (635 reviews)

---
## Top Discussions

### RingEX

- Title: [What’s involved in setting up my RingCentral Office business phone system?](https://www.g2.com/discussions/ringcentral-office-setup) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "There is no PBX hardware to install or technical contractors needed for an on-site setup to start using your phone system. Once you’ve purchased RingCentral..."
- Title: [Is RingCentral good?](https://www.g2.com/discussions/is-ringcentral-good) — 1 comment
  > **Top comment:** "We love RingCentral! It's great that it allows us to call from a main office phone number and provides each user their own work cell/direct number from which..."
- Title: [Why don't you make it more user-friendly?](https://www.g2.com/discussions/why-don-t-you-make-it-more-user-friendly) — 1 comment, 1 upvote
  > **Top comment:** "Brianna, thanks for this feedback. Can you tell us more about what you'd like to customize? If we can't make recommendations, we would love to have you visit..."
- Title: [What are the benefits of RingCentral Office?](https://www.g2.com/discussions/ringcentral-advantage) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Set up your phone system to work the way you do
- Connect your office, remote employees and mobile users under one phone system.
- Easily support multiple..."
- Title: [What is RingCentral Office?](https://www.g2.com/discussions/ringcentral-office) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "RingCentral Office is a cloud-based business communications system with enterprise-grade voice, fax, text, online meetings, conferencing, and..."

### Verizon Contact Center Solutions

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/ringex-vs-verizon-contact-center-solutions)