Compare RingCentral Engage and Zoho SalesIQ
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side-by-side comparison of RingCentral Engage vs. Zoho SalesIQ
based on preference data from user reviews. RingCentral Engage rates 4.1/5 stars with 24 reviews. By contrast, Zoho SalesIQ rates 4.4/5 stars with 204 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
 RingCentral Engage |  Zoho SalesIQ | |
| Star Rating | RingCentral Engage | Zoho SalesIQ |
| Market Segments | RingCentral Engage Small-Business (54.2% of reviews) | Zoho SalesIQ Small-Business (76.6% of reviews) |
| Entry Level Price | RingCentral Engage No pricing information available | Zoho SalesIQ Free |
RingCentral Engage vs Zoho SalesIQ
- Reviewers felt that RingCentral Engage meets the needs of their business better than Zoho SalesIQ.
- When comparing quality of ongoing product support, reviewers felt that Zoho SalesIQ is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Zoho SalesIQ over RingCentral Engage.
Categories
Shared Categories
RingCentral Engage and Zoho SalesIQ are categorized as Customer Self-Service and Live Chat
Unique Categories
RingCentral Engage is categorized as Contact Center Operations, Contact Center Workforce, Help Desk, Employee Monitoring, Social Customer Service, UCaaS Platforms, Customer Communications Management, Complaint Management, and Conversational Customer Engagement
Zoho SalesIQ is categorized as Sales Coaching, Sales Intelligence, Chatbots, and Conversational Marketing
Pricing
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Free Trial Unavailable
FREE
Free
BASIC
$19 for 3 Usersper month
PROFESSIONAL
$59 for 5 Usersper month
ENTERPRISE
$129 for 10 Usersper month
Free Trial
Ratings
Meets Requirements
RingCentral Engage
Responses: 19
Zoho SalesIQ
Responses: 182
Ease of Use
RingCentral Engage
Responses: 18
Zoho SalesIQ
Responses: 182
Ease of Setup
RingCentral Engage
Not enough data availableZoho SalesIQ
Responses: 132
Ease of Admin
RingCentral Engage
Not enough data availableZoho SalesIQ
Responses: 134
Quality of Support
RingCentral Engage
Responses: 14
Zoho SalesIQ
Responses: 169
Ease of Doing Business With
RingCentral Engage
Not enough data availableZoho SalesIQ
Responses: 128
Product Direction (% positive)
RingCentral Engage
Responses: 18
Zoho SalesIQ
Responses: 180
Features
Knowledge Share
Knowledge Base
RingCentral Engage
Zoho SalesIQ
Responses: 6
Searchable Articles
RingCentral Engage
Responses: 5
Zoho SalesIQ
Responses: 6
Community Forums
RingCentral Engage
Responses: 5
Zoho SalesIQ
Responses: 5
Interactive FAQs & Forums
RingCentral Engage
Responses: 5
Zoho SalesIQ
Responses: 5
Communication
Pop-up Chat
RingCentral Engage
Responses: 8
Verified Feature
Zoho SalesIQ
Responses: 41
Verified Feature
Notifications
RingCentral Engage
Responses: 9
Verified Feature
Zoho SalesIQ
Responses: 40
Verified Feature
Targeted Emails
RingCentral Engage
Zoho SalesIQ
Responses: 27
In-App Messaging
RingCentral Engage
Responses: 9
Verified Feature
Zoho SalesIQ
Responses: 30
Verified Feature
Co-Browsing
RingCentral Engage
Zoho SalesIQ
Interaction
Web Portals
RingCentral Engage
Responses: 6
Zoho SalesIQ
Responses: 5
Forum to Reponse
RingCentral Engage
Responses: 5
Zoho SalesIQ
Responses: 5
Tickets and Tagging
RingCentral Engage
Responses: 5
Zoho SalesIQ
Responses: 6
Live Chat
RingCentral Engage
Responses: 6
Zoho SalesIQ
Responses: 6
Internal Use
Customization
RingCentral Engage
Zoho SalesIQ
Responses: 40
Verified Feature
Conversation Archiving
RingCentral Engage
Responses: 7
Verified Feature
Zoho SalesIQ
Responses: 36
Verified Feature
Lead Development
RingCentral Engage
Responses: 8
Verified Feature
Zoho SalesIQ
Responses: 40
Verified Feature
Knowledge Base
RingCentral Engage
Responses: 7
Verified Feature
Zoho SalesIQ
Responses: 29
Team Inbox
RingCentral Engage
Responses: 5
Verified Feature
Zoho SalesIQ
Responses: 25
Verified Feature
Customer Profiles
RingCentral Engage
Responses: 7
Verified Feature
Zoho SalesIQ
Responses: 35
Verified Feature
Reviewers' Company Size
Reviewers of both RingCentral Engage and Zoho SalesIQ were most often representing companies in the Small-Business segment.
Small-Business
(50 or fewer emp.)
RingCentral Engage
Zoho SalesIQ
Mid-Market
(51-1000 emp.)
RingCentral Engage
Zoho SalesIQ
Enterprise
(> 1000 emp.)
RingCentral Engage
Zoho SalesIQ
Reviewers' Industry
Computer Software
12.5%
Staffing and Recruiting
8.3%
Internet
8.3%
Consumer Services
8.3%
Utilities
4.2%
Other
58.3%
Information Technology and Services
15.4%
Marketing and Advertising
8.5%
Computer Software
6.4%
Insurance
5.3%
Telecommunications
4.3%
Other
60.1%
Reviews
Most Helpful Favorable Review
User in Luxury Goods & Jewelry
I rarely experienced connectivity issues. Most of the time if it was hard to hear a client, it was due to their cell service or another form of local disruption such as wind. Calls rarely dropped and when I’m they did I was immediately able to reach back out.
Yannick W.
User in Sports
The ease at which everything synchs together. It just saves me hours of repetitive work every week. AND their customer service is amazing.
Most Helpful Critical Review
User in Broadcast Media
There wasn't anything super specific that differentiated it from other video services.
Stephen W.
Administrator in Insurance
Because I chose to use WIX, the functionality seems particularly limited. While the chat function still works, visitor tracking and CRM integration do not.
Discussions
RingCentral Engage has no discussions with answers
Zoho SalesIQ has no discussions with answers
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