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Compare RingCentral Engage and WhosOn

See this
side-by-side comparison of RingCentral Engage vs. WhosOn
based on preference data from user reviews. RingCentral Engage rates 4.1/5 stars with 24 reviews. By contrast, WhosOn rates 3.8/5 stars with 10 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
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RingCentral Engage
RingCentral Engage
(24)
4.1 out of 5
RingCentral Engage
WhosOn
WhosOn
(10)
3.8 out of 5
WhosOn
Star Rating
RingCentral Engage
RingCentral Engage
Market Segments
RingCentral Engage
RingCentral Engage
Small-Business (54.2% of reviews)
WhosOn
WhosOn
Mid-Market (60.0% of reviews)
Entry Level Price
RingCentral Engage
RingCentral Engage
No pricing information available
WhosOn
WhosOn
$46 per month

RingCentral Engage vs WhosOn

  • Reviewers felt that RingCentral Engage meets the needs of their business better than WhosOn.
  • When comparing quality of ongoing product support, reviewers felt that RingCentral Engage is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of WhosOn over RingCentral Engage.
Categories
Shared Categories
RingCentral Engage
RingCentral Engage
WhosOn
WhosOn
RingCentral Engage and WhosOn are categorized as Customer Self-Service and Live Chat
Pricing
RingCentral Engage
RingCentral Engage Pricing
Free Trial Unavailable
WhosOn
WhosOn Pricing
WhosOn on-premises edition
$46per month
WhosOn cloud edition
$33per month
Free Trial
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Ratings
Meets Requirements
RingCentral Engage
RingCentral Engage
8.8
Responses: 19
WhosOn
WhosOn
7.8
Responses: 9
Ease of Use
RingCentral Engage
RingCentral Engage
8.6
Responses: 18
WhosOn
WhosOn
7.3
Responses: 10
Ease of Setup
RingCentral Engage
RingCentral Engage
Not enough data available
WhosOn
WhosOn
Not enough data available
Ease of Admin
RingCentral Engage
RingCentral Engage
Not enough data available
WhosOn
WhosOn
Not enough data available
Quality of Support
RingCentral Engage
RingCentral Engage
8.0
Responses: 14
WhosOn
WhosOn
7.8
Responses: 9
Ease of Doing Business With
RingCentral Engage
RingCentral Engage
Not enough data available
WhosOn
WhosOn
Not enough data available
Product Direction (% positive)
RingCentral Engage
RingCentral Engage
5.5
Responses: 18
WhosOn
WhosOn
8.8
Responses: 10
Features
Knowledge Share
Knowledge Base
RingCentral Engage
RingCentral Engage
Not enough data available
WhosOn
WhosOn
Feature Not Available
Searchable Articles
RingCentral Engage
RingCentral Engage
8.7
Responses: 5
WhosOn
WhosOn
Feature Not Available
Community Forums
RingCentral Engage
RingCentral Engage
8.7
Responses: 5
WhosOn
WhosOn
Feature Not Available
Interactive FAQs & Forums
RingCentral Engage
RingCentral Engage
9.3
Responses: 5
WhosOn
WhosOn
Feature Not Available
Communication
Pop-up Chat
RingCentral Engage
RingCentral Engage
9.4
Responses: 8
Verified Feature
WhosOn
WhosOn
9.5
Responses: 7
Verified Feature
Notifications
RingCentral Engage
RingCentral Engage
8.5
Responses: 9
Verified Feature
WhosOn
WhosOn
8.3
Responses: 7
Verified Feature
Targeted Emails
RingCentral Engage
RingCentral Engage
Not enough data available
WhosOn
WhosOn
7.2
Responses: 6
In-App Messaging
RingCentral Engage
RingCentral Engage
8.5
Responses: 9
Verified Feature
WhosOn
WhosOn
7.5
Responses: 6
Verified Feature
Co-Browsing
RingCentral Engage
RingCentral Engage
Not enough data available
WhosOn
WhosOn
Not enough data available
Interaction
Web Portals
RingCentral Engage
RingCentral Engage
9.2
Responses: 6
WhosOn
WhosOn
Feature Not Available
Forum to Reponse
RingCentral Engage
RingCentral Engage
8.7
Responses: 5
WhosOn
WhosOn
Feature Not Available
Tickets and Tagging
RingCentral Engage
RingCentral Engage
8.7
Responses: 5
WhosOn
WhosOn
Not enough data available
Live Chat
RingCentral Engage
RingCentral Engage
9.2
Responses: 6
WhosOn
WhosOn
8.9
Responses: 6
Internal Use
Customization
RingCentral Engage
RingCentral Engage
Not enough data available
WhosOn
WhosOn
8.0
Responses: 5
Verified Feature
Conversation Archiving
RingCentral Engage
RingCentral Engage
9.0
Responses: 7
Verified Feature
WhosOn
WhosOn
9.0
Responses: 7
Verified Feature
Lead Development
RingCentral Engage
RingCentral Engage
9.4
Responses: 8
Verified Feature
WhosOn
WhosOn
Not enough data available
Knowledge Base
RingCentral Engage
RingCentral Engage
8.8
Responses: 7
Verified Feature
WhosOn
WhosOn
9.4
Responses: 6
Verified Feature
Team Inbox
RingCentral Engage
RingCentral Engage
9.3
Responses: 5
Verified Feature
WhosOn
WhosOn
8.3
Responses: 6
Verified Feature
Customer Profiles
RingCentral Engage
RingCentral Engage
9.3
Responses: 7
Verified Feature
WhosOn
WhosOn
Not enough data available
Reviewers' Company Size
Reviewers of RingCentral Engage were most often representing companies in the Small-Business segment, while reviewers for WhosOn were more commonly in the Mid-Market segment.
Small-Business
(50 or fewer emp.)
RingCentral Engage
RingCentral Engage
54.2%
WhosOn
WhosOn
30.0%
Mid-Market
(51-1000 emp.)
RingCentral Engage
RingCentral Engage
25.0%
WhosOn
WhosOn
60.0%
Enterprise
(> 1000 emp.)
RingCentral Engage
RingCentral Engage
20.8%
WhosOn
WhosOn
10.0%
Reviewers' Industry
RingCentral Engage
RingCentral Engage Industry
Computer Software
12.5%
Staffing and Recruiting
8.3%
Internet
8.3%
Consumer Services
8.3%
Utilities
4.2%
Other
58.3%
WhosOn
WhosOn Industry
Internet
30.0%
Wholesale
10.0%
Real Estate
10.0%
Marketing and Advertising
10.0%
Hospital & Health Care
10.0%
Other
30.0%
Reviews
Most Helpful Favorable Review
RingCentral Engage
GM
User in Luxury Goods & Jewelry

I rarely experienced connectivity issues. Most of the time if it was hard to hear a client, it was due to their cell service or another form of local disruption such as wind. Calls rarely dropped and when I’m they did I was immediately able to reach back out.

WhosOn
G
User in Automotive

I like how easy and functional is, it is very intuitive to use

Most Helpful Critical Review
RingCentral Engage
G
User in Broadcast Media

There wasn't anything super specific that differentiated it from other video services.

WhosOn
GI
Administrator in Internet

The default chat settings for operators are not ideal for our team, so we do have to go through the hassle of ensuring everyone has the correct settings, especially in terms of availability when seemingly idle.

Discussions
RingCentral Engage
RingCentral Engage Discussions
Monty the Mongoose crying
RingCentral Engage has no discussions with answers
WhosOn
WhosOn Discussions
Monty the Mongoose crying
WhosOn has no discussions with answers
Screenshots
RingCentral Engage
RingCentral Engage Screenshots
WhosOn
WhosOn Screenshots
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