Compare RingCentral Engage and SoDash
See this
side-by-side comparison of RingCentral Engage vs. SoDash
based on preference data from user reviews. RingCentral Engage rates 4.1/5 stars with 24 reviews. By contrast, SoDash rates 4.1/5 stars with 19 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
 RingCentral Engage |  SoDash | |
| Star Rating | RingCentral Engage | SoDash |
| Market Segments | RingCentral Engage Small-Business (54.2% of reviews) | SoDash Small-Business (35.3% of reviews) |
| Entry Level Price | RingCentral Engage No pricing information available | SoDash No pricing information available |
RingCentral Engage vs SoDash
- Reviewers felt that RingCentral Engage meets the needs of their business better than SoDash.
- When comparing quality of ongoing product support, reviewers felt that RingCentral Engage is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of SoDash over RingCentral Engage.
Categories
Shared Categories
RingCentral Engage and SoDash are categorized as Social Customer Service
Unique Categories
RingCentral Engage is categorized as Customer Self-Service, Contact Center Operations, Contact Center Workforce, Help Desk, Employee Monitoring, Live Chat, UCaaS Platforms, Customer Communications Management, Complaint Management, and Conversational Customer Engagement
SoDash has no unique categories
Pricing
Free Trial Unavailable
Free Trial Unavailable
Ratings
Meets Requirements
RingCentral Engage
Responses: 19
SoDash
Responses: 15
Ease of Use
RingCentral Engage
Responses: 18
SoDash
Responses: 15
Ease of Setup
RingCentral Engage
Not enough data availableSoDash
Responses: 6
Ease of Admin
RingCentral Engage
Not enough data availableSoDash
Responses: 6
Quality of Support
RingCentral Engage
Responses: 14
SoDash
Responses: 13
Ease of Doing Business With
RingCentral Engage
Not enough data availableSoDash
Responses: 6
Product Direction (% positive)
RingCentral Engage
Responses: 18
SoDash
Responses: 14
Features
Process
Mentions
RingCentral Engage
Responses: 5
SoDash
Responses: 9
Tickets
RingCentral Engage
SoDash
Responses: 9
Macros
RingCentral Engage
SoDash
Responses: 7
Collaboration
RingCentral Engage
Responses: 5
SoDash
Responses: 9
Channels
Email
RingCentral Engage
SoDash
Responses: 13
Social
RingCentral Engage
Responses: 5
SoDash
Responses: 13
Live Chat
RingCentral Engage
SoDash
Phone
RingCentral Engage
Responses: 5
SoDash
Text
RingCentral Engage
Responses: 6
SoDash
Insight
Surveys
RingCentral Engage
SoDash
Responses: 10
Reporting
RingCentral Engage
SoDash
Responses: 11
Visitor Activity
RingCentral Engage
SoDash
Responses: 13
Help Desk
RingCentral Engage
Responses: 5
SoDash
Responses: 12
Reviewers' Company Size
Reviewers of both RingCentral Engage and SoDash were most often representing companies in the Small-Business segment.
Small-Business
(50 or fewer emp.)
RingCentral Engage
SoDash
Mid-Market
(51-1000 emp.)
RingCentral Engage
SoDash
Enterprise
(> 1000 emp.)
RingCentral Engage
SoDash
Reviewers' Industry
Computer Software
12.5%
Staffing and Recruiting
8.3%
Internet
8.3%
Consumer Services
8.3%
Utilities
4.2%
Other
58.3%
Telecommunications
5.9%
Supermarkets
5.9%
Real Estate
5.9%
Pharmaceuticals
5.9%
Mental Health Care
5.9%
Other
70.6%
Reviews
Most Helpful Favorable Review
User in Luxury Goods & Jewelry
I rarely experienced connectivity issues. Most of the time if it was hard to hear a client, it was due to their cell service or another form of local disruption such as wind. Calls rarely dropped and when I’m they did I was immediately able to reach back out.
User in Mental Health Care
Easy to learn how to use. That's all I wanted to say, but you're making me say more...
Most Helpful Critical Review
User in Broadcast Media
There wasn't anything super specific that differentiated it from other video services.
User in Food & Beverages
There was nothing to dislike as we were just testing.
Top Alternatives
Discussions
RingCentral Engage has no discussions with answers
SoDash has no discussions with answers
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