Reduce your software costs by 18% overnight

Compare RingCentral Engage and ServiceNow Now Platform

See this
side-by-side comparison of RingCentral Engage vs. ServiceNow Now Platform
based on preference data from user reviews. RingCentral Engage rates 4.1/5 stars with 24 reviews. By contrast, ServiceNow Now Platform rates 4.0/5 stars with 248 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
Add Product
RingCentral Engage
RingCentral Engage
(24)
4.1 out of 5
RingCentral Engage
ServiceNow Now Platform
ServiceNow Now Platform
(248)
4.0 out of 5
ServiceNow Now Platform
Star Rating
RingCentral Engage
RingCentral Engage
ServiceNow Now Platform
ServiceNow Now Platform
Market Segments
RingCentral Engage
RingCentral Engage
Small-Business (54.2% of reviews)
ServiceNow Now Platform
ServiceNow Now Platform
Enterprise (78.1% of reviews)
Entry Level Price
RingCentral Engage
RingCentral Engage
No pricing information available
ServiceNow Now Platform
ServiceNow Now Platform
No pricing information available

RingCentral Engage vs ServiceNow Now Platform

  • Reviewers felt that RingCentral Engage meets the needs of their business better than ServiceNow Now Platform.
  • When comparing quality of ongoing product support, reviewers felt that ServiceNow Now Platform is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of ServiceNow Now Platform over RingCentral Engage.
Pricing
RingCentral Engage
RingCentral Engage Pricing
Free Trial Unavailable
ServiceNow Now Platform
ServiceNow Now Platform Pricing
Free Trial Unavailable
Ratings
Meets Requirements
RingCentral Engage
RingCentral Engage
8.8
Responses: 19
ServiceNow Now Platform
ServiceNow Now Platform
8.5
Responses: 222
Ease of Use
RingCentral Engage
RingCentral Engage
8.6
Responses: 18
ServiceNow Now Platform
ServiceNow Now Platform
7.8
Responses: 221
Ease of Setup
RingCentral Engage
RingCentral Engage
Not enough data available
ServiceNow Now Platform
ServiceNow Now Platform
7.7
Responses: 69
Ease of Admin
RingCentral Engage
RingCentral Engage
Not enough data available
ServiceNow Now Platform
ServiceNow Now Platform
8.2
Responses: 70
Quality of Support
RingCentral Engage
RingCentral Engage
8.0
Responses: 14
ServiceNow Now Platform
ServiceNow Now Platform
8.1
Responses: 185
Ease of Doing Business With
RingCentral Engage
RingCentral Engage
Not enough data available
ServiceNow Now Platform
ServiceNow Now Platform
8.3
Responses: 71
Product Direction (% positive)
RingCentral Engage
RingCentral Engage
5.5
Responses: 18
ServiceNow Now Platform
ServiceNow Now Platform
8.1
Responses: 216
Features
Knowledge Share
Knowledge Base
RingCentral Engage
RingCentral Engage
Not enough data available
ServiceNow Now Platform
ServiceNow Now Platform
Not enough data available
Searchable Articles
RingCentral Engage
RingCentral Engage
8.7
Responses: 5
ServiceNow Now Platform
ServiceNow Now Platform
Not enough data available
Community Forums
RingCentral Engage
RingCentral Engage
8.7
Responses: 5
ServiceNow Now Platform
ServiceNow Now Platform
Not enough data available
Interactive FAQs & Forums
RingCentral Engage
RingCentral Engage
9.3
Responses: 5
ServiceNow Now Platform
ServiceNow Now Platform
Not enough data available
Interaction
Web Portals
RingCentral Engage
RingCentral Engage
9.2
Responses: 6
ServiceNow Now Platform
ServiceNow Now Platform
Not enough data available
Forum to Reponse
RingCentral Engage
RingCentral Engage
8.7
Responses: 5
ServiceNow Now Platform
ServiceNow Now Platform
Not enough data available
Tickets and Tagging
RingCentral Engage
RingCentral Engage
8.7
Responses: 5
ServiceNow Now Platform
ServiceNow Now Platform
Not enough data available
Live Chat
RingCentral Engage
RingCentral Engage
9.2
Responses: 6
ServiceNow Now Platform
ServiceNow Now Platform
Not enough data available
Reviewers' Company Size
Reviewers of RingCentral Engage were most often representing companies in the Small-Business segment, while reviewers for ServiceNow Now Platform were more commonly in the Enterprise segment.
Small-Business
(50 or fewer emp.)
RingCentral Engage
RingCentral Engage
54.2%
ServiceNow Now Platform
ServiceNow Now Platform
3.9%
Mid-Market
(51-1000 emp.)
RingCentral Engage
RingCentral Engage
25.0%
ServiceNow Now Platform
ServiceNow Now Platform
18.0%
Enterprise
(> 1000 emp.)
RingCentral Engage
RingCentral Engage
20.8%
ServiceNow Now Platform
ServiceNow Now Platform
78.1%
Reviewers' Industry
RingCentral Engage
RingCentral Engage Industry
Computer Software
12.5%
Staffing and Recruiting
8.3%
Internet
8.3%
Consumer Services
8.3%
Utilities
4.2%
Other
58.3%
ServiceNow Now Platform
ServiceNow Now Platform Industry
Information Technology and Services
30.5%
Hospital & Health Care
7.3%
Higher Education
5.6%
Computer Software
5.2%
Financial Services
4.3%
Other
47.2%
Reviews
Most Helpful Favorable Review
RingCentral Engage
GM
User in Luxury Goods & Jewelry

I rarely experienced connectivity issues. Most of the time if it was hard to hear a client, it was due to their cell service or another form of local disruption such as wind. Calls rarely dropped and when I’m they did I was immediately able to reach back out.

ServiceNow Now Platform
Nathan N.
Administrator in Internet

ServiceNow can do anything you want it to. It all depends on the level of effort to make it work the way you want. They continually add feature, and facelifts. Support is great, and we have only had one outage that lasted 2 minutes in the 3 years we have...

Most Helpful Critical Review
RingCentral Engage
G
User in Broadcast Media

There wasn't anything super specific that differentiated it from other video services.

ServiceNow Now Platform
GI
User in Insurance

Everything: ServiceNow has no idea about ITIL, they took ITIL and flipped it upside down. Their system is broken and doesn't work properly. Imagine you go to a car dealer to buy a new car. You pay the money and you get the keys. When you get outside to...

Discussions
RingCentral Engage
RingCentral Engage Discussions
Monty the Mongoose crying
RingCentral Engage has no discussions with answers
ServiceNow Now Platform
ServiceNow Now Platform Discussions
Monty the Mongoose crying
ServiceNow Now Platform has no discussions with answers
Screenshots
RingCentral Engage
RingCentral Engage Screenshots
ServiceNow Now Platform
ServiceNow Now Platform Screenshots
No screenshots provided
Ask RingCentral Engage a QuestionContact RingCentral EngageRequest More InformationRequest More Information
Need help?
I can help.
Kate
Learning about Business Software?
Ask the community