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Compare RingCentral Engage and livepro Knowledge Management

See this
side-by-side comparison of RingCentral Engage vs. livepro Knowledge Management
based on preference data from user reviews. RingCentral Engage rates 4.1/5 stars with 24 reviews. By contrast, livepro Knowledge Management rates 4.9/5 stars with 49 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
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RingCentral Engage
RingCentral Engage
(24)
4.1 out of 5
RingCentral Engage
livepro Knowledge Management
livepro Knowledge Management
(49)
4.9 out of 5
livepro Knowledge Management
Star Rating
RingCentral Engage
RingCentral Engage
livepro Knowledge Management
livepro Knowledge Management
Market Segments
RingCentral Engage
RingCentral Engage
Small-Business (54.2% of reviews)
livepro Knowledge Management
livepro Knowledge Management
Mid-Market (63.6% of reviews)
Entry Level Price
RingCentral Engage
RingCentral Engage
No pricing information available
livepro Knowledge Management
livepro Knowledge Management
Starts from $499 unlimited users

RingCentral Engage vs livepro Knowledge Management

  • Reviewers felt that livepro Knowledge Management meets the needs of their business better than RingCentral Engage.
  • When comparing quality of ongoing product support, reviewers felt that livepro Knowledge Management is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of livepro Knowledge Management over RingCentral Engage.
Categories
Shared Categories
RingCentral Engage
RingCentral Engage
livepro Knowledge Management
livepro Knowledge Management
RingCentral Engage and livepro Knowledge Management are categorized as Customer Self-Service
Pricing
RingCentral Engage
RingCentral Engage Pricing
Free Trial Unavailable
livepro Knowledge Management
livepro Knowledge Management Pricing
livepro Knowledgebase
Starts from $499unlimited users
Free Trial
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Ratings
Meets Requirements
RingCentral Engage
RingCentral Engage
8.8
Responses: 19
livepro Knowledge Management
livepro Knowledge Management
9.6
Responses: 35
Ease of Use
RingCentral Engage
RingCentral Engage
8.6
Responses: 18
livepro Knowledge Management
livepro Knowledge Management
9.6
Responses: 36
Ease of Setup
RingCentral Engage
RingCentral Engage
Not enough data available
livepro Knowledge Management
livepro Knowledge Management
9.3
Responses: 27
Ease of Admin
RingCentral Engage
RingCentral Engage
Not enough data available
livepro Knowledge Management
livepro Knowledge Management
8.9
Responses: 27
Quality of Support
RingCentral Engage
RingCentral Engage
8.0
Responses: 14
livepro Knowledge Management
livepro Knowledge Management
9.7
Responses: 35
Ease of Doing Business With
RingCentral Engage
RingCentral Engage
Not enough data available
livepro Knowledge Management
livepro Knowledge Management
9.9
Responses: 25
Product Direction (% positive)
RingCentral Engage
RingCentral Engage
5.5
Responses: 18
livepro Knowledge Management
livepro Knowledge Management
9.6
Responses: 33
Features
Knowledge Share
Knowledge Base
RingCentral Engage
RingCentral Engage
Not enough data available
livepro Knowledge Management
livepro Knowledge Management
Not enough data available
Searchable Articles
RingCentral Engage
RingCentral Engage
8.7
Responses: 5
livepro Knowledge Management
livepro Knowledge Management
Not enough data available
Community Forums
RingCentral Engage
RingCentral Engage
8.7
Responses: 5
livepro Knowledge Management
livepro Knowledge Management
Not enough data available
Interactive FAQs & Forums
RingCentral Engage
RingCentral Engage
9.3
Responses: 5
livepro Knowledge Management
livepro Knowledge Management
Not enough data available
Interaction
Web Portals
RingCentral Engage
RingCentral Engage
9.2
Responses: 6
livepro Knowledge Management
livepro Knowledge Management
Not enough data available
Forum to Reponse
RingCentral Engage
RingCentral Engage
8.7
Responses: 5
livepro Knowledge Management
livepro Knowledge Management
Not enough data available
Tickets and Tagging
RingCentral Engage
RingCentral Engage
8.7
Responses: 5
livepro Knowledge Management
livepro Knowledge Management
Not enough data available
Live Chat
RingCentral Engage
RingCentral Engage
9.2
Responses: 6
livepro Knowledge Management
livepro Knowledge Management
Not enough data available
Reviewers' Company Size
Reviewers of RingCentral Engage were most often representing companies in the Small-Business segment, while reviewers for livepro Knowledge Management were more commonly in the Mid-Market segment.
Small-Business
(50 or fewer emp.)
RingCentral Engage
RingCentral Engage
54.2%
livepro Knowledge Management
livepro Knowledge Management
6.8%
Mid-Market
(51-1000 emp.)
RingCentral Engage
RingCentral Engage
25.0%
livepro Knowledge Management
livepro Knowledge Management
63.6%
Enterprise
(> 1000 emp.)
RingCentral Engage
RingCentral Engage
20.8%
livepro Knowledge Management
livepro Knowledge Management
29.5%
Reviewers' Industry
RingCentral Engage
RingCentral Engage Industry
Computer Software
12.5%
Staffing and Recruiting
8.3%
Internet
8.3%
Consumer Services
8.3%
Utilities
4.2%
Other
58.3%
livepro Knowledge Management
livepro Knowledge Management Industry
Financial Services
22.7%
Government Administration
18.2%
Insurance
13.6%
Medical Practice
9.1%
Health, Wellness and Fitness
6.8%
Other
29.5%
Reviews
Most Helpful Favorable Review
RingCentral Engage
GM
User in Luxury Goods & Jewelry

I rarely experienced connectivity issues. Most of the time if it was hard to hear a client, it was due to their cell service or another form of local disruption such as wind. Calls rarely dropped and when I’m they did I was immediately able to reach back out.

livepro Knowledge Management
Casey L.
Administrator in Financial Services

Creates consistency and increases accuracy. All whilst being able to administrate and update easily.

Most Helpful Critical Review
RingCentral Engage
G
User in Broadcast Media

There wasn't anything super specific that differentiated it from other video services.

livepro Knowledge Management
GC
Consultant in Consumer Services

I don't feel there is really any dislikes. Companies must be prepared to be committed to install the solution and train people up front correctly. If this is done the benefits flow.

Discussions
RingCentral Engage
RingCentral Engage Discussions
Monty the Mongoose crying
RingCentral Engage has no discussions with answers
livepro Knowledge Management
livepro Knowledge Management Discussions
Monty the Mongoose crying
livepro Knowledge Management has no discussions with answers
Screenshots
RingCentral Engage
RingCentral Engage Screenshots
livepro Knowledge Management
livepro Knowledge Management Screenshots
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