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Compare RingCentral Engage and lemtalk

See this
side-by-side comparison of RingCentral Engage vs. lemtalk
based on preference data from user reviews. RingCentral Engage rates 4.1/5 stars with 24 reviews. By contrast, lemtalk rates 4.2/5 stars with 18 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
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RingCentral Engage
RingCentral Engage
(24)
4.1 out of 5
RingCentral Engage
lemtalk
lemtalk
(18)
4.2 out of 5
lemtalk
Star Rating
RingCentral Engage
RingCentral Engage
lemtalk
lemtalk
Market Segments
RingCentral Engage
RingCentral Engage
Small-Business (54.2% of reviews)
lemtalk
lemtalk
Small-Business (77.8% of reviews)
Entry Level Price
RingCentral Engage
RingCentral Engage
No pricing information available
lemtalk
lemtalk
No pricing information available

RingCentral Engage vs lemtalk

  • Reviewers felt that RingCentral Engage meets the needs of their business better than lemtalk.
  • When comparing quality of ongoing product support, reviewers felt that lemtalk is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of lemtalk over RingCentral Engage.
Categories
Shared Categories
RingCentral Engage
RingCentral Engage
lemtalk
lemtalk
RingCentral Engage and lemtalk are categorized as Customer Self-Service, Help Desk, and Live Chat
Pricing
RingCentral Engage
RingCentral Engage Pricing
Free Trial Unavailable
lemtalk
lemtalk Pricing
Free Trial
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Ratings
Meets Requirements
RingCentral Engage
RingCentral Engage
8.8
Responses: 19
lemtalk
lemtalk
8.0
Responses: 18
Ease of Use
RingCentral Engage
RingCentral Engage
8.6
Responses: 18
lemtalk
lemtalk
8.4
Responses: 18
Ease of Setup
RingCentral Engage
RingCentral Engage
Not enough data available
lemtalk
lemtalk
9.1
Responses: 13
Ease of Admin
RingCentral Engage
RingCentral Engage
Not enough data available
lemtalk
lemtalk
8.3
Responses: 14
Quality of Support
RingCentral Engage
RingCentral Engage
8.0
Responses: 14
lemtalk
lemtalk
8.1
Responses: 18
Ease of Doing Business With
RingCentral Engage
RingCentral Engage
Not enough data available
lemtalk
lemtalk
8.9
Responses: 14
Product Direction (% positive)
RingCentral Engage
RingCentral Engage
5.5
Responses: 18
lemtalk
lemtalk
9.3
Responses: 16
Features
Ticket and Case Management
Ticket creation user experience
RingCentral Engage
RingCentral Engage
Not enough data available
lemtalk
lemtalk
9.5
Responses: 7
Verified Feature
Ticket response user experience
RingCentral Engage
RingCentral Engage
Not enough data available
lemtalk
lemtalk
9.2
Responses: 6
Verified Feature
Workflow
RingCentral Engage
RingCentral Engage
Not enough data available
lemtalk
lemtalk
9.4
Responses: 6
Verified Feature
Response Automation
RingCentral Engage
RingCentral Engage
Not enough data available
lemtalk
lemtalk
Not enough data available
SLA Management
RingCentral Engage
RingCentral Engage
Not enough data available
lemtalk
lemtalk
Feature Not Available
Attachments/Screencasts
RingCentral Engage
RingCentral Engage
Not enough data available
lemtalk
lemtalk
9.2
Responses: 6
Verified Feature
Ticket Collaboration
RingCentral Engage
RingCentral Engage
Not enough data available
lemtalk
lemtalk
9.7
Responses: 5
Verified Feature
Customer and Contacts Database
RingCentral Engage
RingCentral Engage
Not enough data available
lemtalk
lemtalk
Not enough data available
Knowledge Share
Knowledge Base
RingCentral Engage
RingCentral Engage
Not enough data available
lemtalk
lemtalk
6.9
Responses: 6
Searchable Articles
RingCentral Engage
RingCentral Engage
8.7
Responses: 5
lemtalk
lemtalk
8.0
Responses: 5
Community Forums
RingCentral Engage
RingCentral Engage
8.7
Responses: 5
lemtalk
lemtalk
Not enough data available
Interactive FAQs & Forums
RingCentral Engage
RingCentral Engage
9.3
Responses: 5
lemtalk
lemtalk
7.0
Responses: 5
Communication
Pop-up Chat
RingCentral Engage
RingCentral Engage
9.4
Responses: 8
Verified Feature
lemtalk
lemtalk
8.0
Responses: 5
Verified Feature
Notifications
RingCentral Engage
RingCentral Engage
8.5
Responses: 9
Verified Feature
lemtalk
lemtalk
8.3
Responses: 5
Verified Feature
Targeted Emails
RingCentral Engage
RingCentral Engage
Not enough data available
lemtalk
lemtalk
Not enough data available
In-App Messaging
RingCentral Engage
RingCentral Engage
8.5
Responses: 9
Verified Feature
lemtalk
lemtalk
Not enough data available
Co-Browsing
RingCentral Engage
RingCentral Engage
Not enough data available
lemtalk
lemtalk
Not enough data available
Interaction
Web Portals
RingCentral Engage
RingCentral Engage
9.2
Responses: 6
lemtalk
lemtalk
7.0
Responses: 5
Forum to Reponse
RingCentral Engage
RingCentral Engage
8.7
Responses: 5
lemtalk
lemtalk
Not enough data available
Tickets and Tagging
RingCentral Engage
RingCentral Engage
8.7
Responses: 5
lemtalk
lemtalk
7.0
Responses: 5
Live Chat
RingCentral Engage
RingCentral Engage
9.2
Responses: 6
lemtalk
lemtalk
7.8
Responses: 6
Internal Use
Customization
RingCentral Engage
RingCentral Engage
Not enough data available
lemtalk
lemtalk
9.2
Responses: 6
Verified Feature
Conversation Archiving
RingCentral Engage
RingCentral Engage
9.0
Responses: 7
Verified Feature
lemtalk
lemtalk
Not enough data available
Lead Development
RingCentral Engage
RingCentral Engage
9.4
Responses: 8
Verified Feature
lemtalk
lemtalk
Not enough data available
Knowledge Base
RingCentral Engage
RingCentral Engage
8.8
Responses: 7
Verified Feature
lemtalk
lemtalk
Not enough data available
Team Inbox
RingCentral Engage
RingCentral Engage
9.3
Responses: 5
Verified Feature
lemtalk
lemtalk
Not enough data available
Customer Profiles
RingCentral Engage
RingCentral Engage
9.3
Responses: 7
Verified Feature
lemtalk
lemtalk
Not enough data available
Communication Channels
Customer Portal
RingCentral Engage
RingCentral Engage
Not enough data available
lemtalk
lemtalk
Not enough data available
Email to Case
RingCentral Engage
RingCentral Engage
Not enough data available
lemtalk
lemtalk
6.3
Responses: 5
Verified Feature
Chat/Live Support
RingCentral Engage
RingCentral Engage
Not enough data available
lemtalk
lemtalk
10.0
Responses: 7
Verified Feature
Social Integration
RingCentral Engage
RingCentral Engage
Not enough data available
lemtalk
lemtalk
Not enough data available
Voice
RingCentral Engage
RingCentral Engage
Not enough data available
lemtalk
lemtalk
Not enough data available
Platform
Mobile User Support
RingCentral Engage
RingCentral Engage
Not enough data available
lemtalk
lemtalk
Feature Not Available
Customization
RingCentral Engage
RingCentral Engage
Not enough data available
lemtalk
lemtalk
9.2
Responses: 6
Verified Feature
User, Role, and Access Management
RingCentral Engage
RingCentral Engage
Not enough data available
lemtalk
lemtalk
9.3
Responses: 5
Verified Feature
Integration
RingCentral Engage
RingCentral Engage
Not enough data available
lemtalk
lemtalk
8.9
Responses: 6
Verified Feature
Reporting
RingCentral Engage
RingCentral Engage
Not enough data available
lemtalk
lemtalk
8.3
Responses: 5
Verified Feature
Dashboards
RingCentral Engage
RingCentral Engage
Not enough data available
lemtalk
lemtalk
8.7
Responses: 5
Verified Feature
Reviewers' Company Size
Reviewers of both RingCentral Engage and lemtalk were most often representing companies in the Small-Business segment.
Small-Business
(50 or fewer emp.)
RingCentral Engage
RingCentral Engage
54.2%
lemtalk
lemtalk
77.8%
Mid-Market
(51-1000 emp.)
RingCentral Engage
RingCentral Engage
25.0%
lemtalk
lemtalk
5.6%
Enterprise
(> 1000 emp.)
RingCentral Engage
RingCentral Engage
20.8%
lemtalk
lemtalk
16.7%
Reviewers' Industry
RingCentral Engage
RingCentral Engage Industry
Computer Software
12.5%
Staffing and Recruiting
8.3%
Internet
8.3%
Consumer Services
8.3%
Utilities
4.2%
Other
58.3%
lemtalk
lemtalk Industry
Internet
16.7%
Computer Software
16.7%
Retail
11.1%
Logistics and Supply Chain
11.1%
Marketing and Advertising
5.6%
Other
38.9%
Reviews
Most Helpful Favorable Review
RingCentral Engage
GM
User in Luxury Goods & Jewelry

I rarely experienced connectivity issues. Most of the time if it was hard to hear a client, it was due to their cell service or another form of local disruption such as wind. Calls rarely dropped and when I’m they did I was immediately able to reach back out.

lemtalk
Aparna G.
User in Computer Software

It provides multi-channel support and easy to use, integration with a Facebook feature is of great help, easy interaction, and integration is one of the best.

Most Helpful Critical Review
RingCentral Engage
G
User in Broadcast Media

There wasn't anything super specific that differentiated it from other video services.

lemtalk
Brent V.
Administrator in Retail

Email integration truncated messages, no solution and no reference point available for truncated messages. Had to ask customers to re-send the information (twice).

Discussions
RingCentral Engage
RingCentral Engage Discussions
Monty the Mongoose crying
RingCentral Engage has no discussions with answers
lemtalk
lemtalk Discussions
Monty the Mongoose crying
lemtalk has no discussions with answers
Screenshots
RingCentral Engage
RingCentral Engage Screenshots
lemtalk
lemtalk Screenshots
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