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Compare Right Choice and SOCi 
Featured Products
At a Glance
Market Segments
Small-Business (45.3% of reviews)
Small-Business (53.3% of reviews)
Entry-Level Pricing
Free Trial Per Month
No pricing available
Right Choice
Star Rating
(154)5.0 out of 5
Market Segments
Small-Business (45.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial Per Month
Browse all 3 pricing plansSOCi
Star Rating
(3,597)4.5 out of 5
Market Segments
Small-Business (53.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SOCiSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SOCi excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Right Choice. Users appreciate its comprehensive features for social media management, with one reviewer noting how it saves time and provides inspiration for content creation.
- Users say that Right Choice shines in its user-friendly interface and customer support, highlighting the 24/7 availability and ease of use. One user mentioned that their team was able to get up to speed with the software in just a week, making it a reliable choice for listing management.
- Reviewers mention that SOCi offers robust tools for social media posting and reputation management, which are particularly beneficial for businesses looking to streamline their marketing efforts. Users have praised the ability to plan out content for weeks in advance, allowing for better time management.
- According to verified reviews, Right Choice is recognized for its effective bulk dashboard feature, which simplifies hyperlocal marketing. Users appreciate how it consolidates listing management into one platform, making it easier to handle multiple locations.
- G2 reviewers highlight that while SOCi has a broader range of features, it faces challenges in specific areas like ease of setup and customer support quality compared to Right Choice. Users have noted that SOCi's implementation can be more complex, requiring more time to fully integrate into their workflows.
- Users report that SOCi's analytics capabilities, while strong, may not meet the expectations of all users, especially when compared to Right Choice's higher ratings in customer analytics and reporting features. This difference can impact businesses that rely heavily on data-driven decisions.
Pricing
Entry-Level Pricing
Right Choice
Free Trial
Free Trial
Per Month
Free Trial for 1 Local Business Profile
- 1 Listing Audit
- Suspension Score
- Profile Strength
SOCi
No pricing availableFree Trial
Right Choice
Free Trial is available
SOCi
No trial information availableRatings
Meets Requirements
9.9
143
8.9
3,075
Ease of Use
9.9
144
8.7
3,251
Ease of Setup
9.8
93
8.8
2,016
Ease of Admin
9.2
12
8.9
1,302
Quality of Support
9.9
143
8.8
2,534
Has the product been a good partner in doing business?
9.2
13
9.0
1,288
Product Direction (% positive)
10.0
145
8.8
3,081
Features by Category
Social Analytics
Not enough data
7.8(won by default)
766
Not enough data
8.2(won by default)
801
Not enough data
8.6(won by default)
815
Not enough data
7.9(won by default)
725
Not enough data
Feature Not Available
Not enough data
7.8(won by default)
726
Not enough data
8.1(won by default)
726
Reports & Dashboards
Not enough data
8.2(won by default)
785
Not enough data
8.3(won by default)
786
Not enough data
8.5(won by default)
779
Not enough data
Feature Not Available
Agentic AI - Social Media Analytics
Not enough data
7.7(won by default)
197
Not enough data
7.8(won by default)
195
Not enough data
7.8(won by default)
193
Not enough data
7.7(won by default)
195
Not enough data
7.8(won by default)
194
Business Tools
10.0
89
8.1
157
9.8
87
Feature Not Available
10.0
87
7.6
149
10.0
89
7.8
161
10.0
89
8.0
161
Customer Tools
10.0
89
8.5
169
10.0
89
8.2
161
9.8
88
8.0
161
10.0
89
8.1
158
Agentic AI - Revenue Operations & Intelligence (RO&I)
9.8
8
7.6
49
10.0
6
7.4
49
9.8
8
7.5
48
9.8
8
7.4
47
9.8
7
7.6
46
Listing Management
10.0
92
8.2
629
10.0
91
8.3
623
10.0
93
8.1
617
10.0
94
8.4
637
Performance
10.0
91
8.4
654
10.0
94
8.5
662
Local Search Optimization
9.9
144
8.2
410
9.9
143
8.4
423
10.0
144
8.5
428
9.9
145
8.6
421
9.7
139
8.7
430
9.9
143
8.5
436
SEO Auditing & Monitoring
9.9
114
Not enough data
10.0
109
Not enough data
10.0
112
Not enough data
10.0
103
Not enough data
Agentic AI - SEO Tools
10.0
8
Not enough data
9.8
7
Not enough data
9.4
8
Not enough data
9.8
7
Not enough data
10.0
8
Not enough data
9.8
8
Not enough data
10.0
9
Not enough data
SEO Content & Rankings
9.8
104
Not enough data
10.0
116
Not enough data
10.0
102
Not enough data
10.0
115
Not enough data
10.0
115
Not enough data
SEO Reporting
10.0
115
Not enough data
10.0
113
Not enough data
10.0
113
Not enough data
9.9
115
Not enough data
Generative AI
10.0
117
Not enough data
10.0
116
Not enough data
Content & Collaboration
Not enough data
8.9
1555
Not enough data
8.4
1525
Not enough data
8.3
1401
Not enough data
8.3
1416
Not enough data
8.6
1467
Not enough data
8.4
1457
Social Management
Not enough data
8.6
1683
Not enough data
8.9
1713
Not enough data
8.3
1609
Not enough data
8.6
1668
Not enough data
8.1
1515
Not enough data
8.4
1507
Not enough data
Feature Not Available
Agentic AI - Social Media Management
Not enough data
7.9
375
Not enough data
7.9
373
Not enough data
8.1
374
Not enough data
7.9
373
Not enough data
8.0
374
Not enough data
7.9
374
Not enough data
8.0
373
Platform Interoperability
Not enough data
Feature Not Available
Agentic AI - Social Media Advertising
Not enough data
8.1
227
Not enough data
8.1
229
Not enough data
8.1
230
Not enough data
8.1
230
Not enough data
8.0
229
Not enough data
8.2
230
Social Functionality
Not enough data
8.8
1243
Campaign Management
Not enough data
8.6
1186
Not enough data
8.5
693
Not enough data
8.5
1185
Not enough data
8.3
1143
Not enough data
8.5
1144
Not enough data
Feature Not Available
Not enough data
8.5
1101
Not enough data
Feature Not Available
Not enough data
8.3
1077
Not enough data
8.5
1120
Not enough data
8.4
1081
Not enough data
8.1
1055
Not enough data
8.3
1060
Targeting
Not enough data
8.4
1161
Not enough data
Feature Not Available
Not enough data
8.3
1090
Not enough data
8.3
1103
Platform
Not enough data
8.3
1082
Not enough data
8.4
1112
Not enough data
8.7
1156
Not enough data
8.8
1169
Not enough data
8.6
1089
Not enough data
8.6
1133
Not enough data
8.7
1121
Not enough data
Feature Not Available
Not enough data
8.3
681
Responses
Not enough data
8.2
35
Not enough data
8.4
33
Not enough data
8.1
33
Automation - AI Agents
Not enough data
8.0
33
Not enough data
8.0
32
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
32
Platform
Not enough data
8.3
32
Not enough data
8.4
32
Not enough data
8.2
31
Autonomy - AI Agents
Not enough data
8.2
32
Not enough data
8.3
32
Not enough data
8.5
32
Not enough data
8.3
32
Generative AI
Not enough data
8.5
32
Not enough data
8.5
32
Responses
Not enough data
8.2
90
Not enough data
Feature Not Available
Not enough data
8.2
81
Not enough data
8.5
84
Not enough data
Feature Not Available
Platform
Not enough data
8.0
78
Not enough data
8.3
82
Not enough data
8.2
82
Not enough data
8.4
82
Not enough data
Feature Not Available
Not enough data
8.3
76
Not enough data
8.3
87
Generative AI
Not enough data
8.3
66
Not enough data
8.1
66
Survey Management
Not enough data
8.6
186
Not enough data
8.6
187
Not enough data
8.7
185
Not enough data
8.6
184
Survey Customization
Not enough data
8.6
180
Not enough data
8.7
179
Not enough data
8.7
141
Not enough data
Feature Not Available
Survey Insights
Not enough data
8.8
181
Not enough data
8.6
180
Not enough data
8.7
182
Not enough data
8.7
183
Agentic AI - Survey
Not enough data
8.7
60
Not enough data
8.6
60
Not enough data
8.6
60
Content Generation - AI Content Creation Platforms
Not enough data
8.4
48
Not enough data
8.5
47
Not enough data
8.5
48
Management - AI Content Creation Platforms
Not enough data
8.5
48
Not enough data
8.6
48
Not enough data
8.4
48
Consumer Intelligence
10.0
119
8.6
980
|
Verified
10.0
121
8.3
952
|
Verified
10.0
120
8.5
978
|
Verified
Reporting
9.8
99
Feature Not Available
9.9
100
8.3
933
|
Verified
10.0
118
8.8
1027
|
Verified
Media Monitoring
9.8
107
8.8
1019
|
Verified
9.8
103
8.9
1032
9.9
103
8.6
957
|
Verified
In-House Management
9.8
94
8.0
576
Feature Not Available
8.2
919
|
Verified
Generative AI
10.0
119
8.1
757
Agentic AI - Online Reputation Management
10.0
7
7.8
210
10.0
6
7.8
208
10.0
7
8.0
212
10.0
8
7.9
211
9.8
8
7.9
212
10.0
8
7.9
211
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
8.1
35
Not enough data
8.0
35
Not enough data
8.0
35
Not enough data
8.1
35
Not enough data
7.7
35
Customer Interaction Automation - AI Customer Support Agents
Not enough data
8.1
35
Not enough data
8.0
35
Not enough data
8.0
35
Not enough data
8.0
35
Automation
Not enough data
8.1
35
Not enough data
8.0
35
Not enough data
8.1
35
Autonomy
Not enough data
7.9
35
Not enough data
8.0
35
Not enough data
8.2
35
Not enough data
8.3
35
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Right Choice and SOCi are categorized as Store Locator, Local Listing Management, Local SEO, Online Reputation Management, and Multi-Location Marketing Platforms
Unique Categories
Right Choice is categorized as SEO Tools
Reviews
Reviewers' Company Size
Right Choice
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SOCi
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
22.0%
Automotive
12.0%
Hospitality
10.7%
Health, Wellness and Fitness
6.7%
Education Management
5.3%
Other
43.3%
Real Estate
23.2%
Marketing and Advertising
6.8%
Health, Wellness and Fitness
6.8%
Retail
5.7%
Leisure, Travel & Tourism
4.9%
Other
52.6%
Discussions
Right Choice has no discussions with answers
I need step by step quidance
3 Comments
CD
Within the SOCi dashboard is SOCi University. They have a plethora of knowledge-based articles and videos to guide you through all dashboard functions.Read more
What type of integrations are available with SOCi?
1 Comment
NA
Hi Ashley, your Customer Success Manager will be happy to discuss these options with you via phone. SOCi has many integration methods for agencies that would...Read more
When will we be able to post more than 4 pictures at a time on Instagram and google account?
1 Comment
AC
Hi Fei,
Apologies for the delay on responding here. Earlier this year, the Instagram API was opened up so 3rd party applications can post multiple images...Read more
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