# Rhinogram, Solutionreach vs Luma Health Comparison | | Rhinogram | Solutionreach | Luma Health | |---|---|---|---| | **Star Rating** | 4.8 out of 5 | 4.3 out of 5 | 4.8 out of 5 | | **Total Reviews** | 53 | 169 | 84 | | **Largest Market Segment** | Small-Business (91.8% of reviews) | Small-Business (88.0% of reviews) | Mid-Market (55.6% of reviews) | | **Entry Level Price** | Contact Us 1 Location | No pricing available | No pricing available | --- ## Top Pros & Cons ### Rhinogram **Not enough data** ### Solutionreach Pros: - Appointment Scheduling (1 reviews) - Client Management (1 reviews) Cons: - Frequent Updates (1 reviews) - Inconvenience (1 reviews) ### Luma Health Pros: - Communication (1 reviews) - Customer Communication (1 reviews) --- ## Ratings Comparison | Rating | Rhinogram | Solutionreach | Luma Health | |---|---|---|---| | **Meets Requirements** | 9.1 (33 reviews) | 8.7 (152 reviews) | 9.5 (53 reviews) | | **Ease of Use** | 9.5 (33 reviews) | 8.7 (152 reviews) | 9.5 (53 reviews) | | **Ease of Setup** | 9.1 (32 reviews) | 8.2 (91 reviews) | 9.0 (34 reviews) | | **Ease of Admin** | 9.4 (32 reviews) | 8.6 (94 reviews) | 9.3 (34 reviews) | | **Quality of Support** | 9.2 (32 reviews) | 8.4 (150 reviews) | 9.5 (55 reviews) | | **Has the product been a good partner in doing business?** | 9.6 (31 reviews) | 8.4 (93 reviews) | 9.7 (35 reviews) | | **Product Direction (% positive)** | 9.5 (24 reviews) | 8.5 (143 reviews) | 10.0 (52 reviews) | --- ## Pricing ### Rhinogram #### Entry-Level Pricing Plan: Rhinogram Price: Contact Us 1 Location Description: Rhinogram enables your practice to become a leaner, more efficient, and more profitable business, while maintaining superior clinical results and unparalleled patient convenience and service. Our No patient app required solution helps your staff send and receive messages to patients with ease. Key Features: - Unlimited Members - Unlimited SMS/MMS Messages - Unlimited Team Messages [Browse all 3 editions](https://www.g2.com/products/rhinogram-rhinogram/pricing) #### Free Trial No ### Solutionreach #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Luma Health #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Patient Relationship Management (PRM) | Product | Score | Reviews | |---|---|---| | **Rhinogram** | 8.9/10 | 12 | | **Solutionreach** | 8.6/10 | 12 | | **Luma Health** | N/A | N/A | #### Information Flow | Feature | Rhinogram | Solutionreach | Luma Health | |---|---|---|---| | **Patient Case Management** | 9.5 (7 reviews) | Feature Not Available | Feature Not Available | | **Referrals Management** | 8.3 (6 reviews) | Feature Not Available | Not enough data | | **Records Management** | 9.2 (6 reviews) | Feature Not Available | Feature Not Available | #### Patient Experience | Feature | Rhinogram | Solutionreach | Luma Health | |---|---|---|---| | **Dashboards & Reporting** | 7.8 (6 reviews) | 8.2 (11 reviews) | Feature Not Available | | **Team Management** | 8.8 (7 reviews) | 8.7 (9 reviews) | Feature Not Available | | **Secure Communications** | 9.5 (11 reviews) | 9.2 (12 reviews) | Not enough data | | **Patient Experience Management** | 9.2 (8 reviews) | 8.3 (10 reviews) | Not enough data | ### HIPAA Compliant Messaging | Product | Score | Reviews | |---|---|---| | **Rhinogram** | 9.4/10 | 19 | | **Solutionreach** | 9.0/10 | 13 | | **Luma Health** | 9.7/10 | 34 | #### Platform | Feature | Rhinogram | Solutionreach | Luma Health | |---|---|---|---| | **User Authorization - HIPAA Compliant Messaging** | 9.5 (18 reviews) | 8.8 (12 reviews) | 9.8 (29 reviews) | | **Compliant Texting - HIPAA Compliant Messaging** | 9.5 (17 reviews) | 8.8 (13 reviews) | 9.8 (29 reviews) | | **Compliant Emailing - HIPAA Compliant Messaging** | Feature Not Available | 9.4 (9 reviews) | 9.7 (24 reviews) | | **Clinical Communication - HIPAA Compliance** | 9.4 (15 reviews) | 8.9 (9 reviews) | 9.7 (26 reviews) | | **HIPAA Compliance - HIPAA Compliant Messaging** | 9.5 (18 reviews) | 8.6 (11 reviews) | 9.7 (29 reviews) | | **Operating Systems - HIPAA Compliant Messaging** | 9.3 (15 reviews) | 8.8 (11 reviews) | 9.8 (26 reviews) | | **Message Lifespan - HIPAA Compliant Messaging** | 9.4 (16 reviews) | 9.7 (10 reviews) | 9.4 (26 reviews) | | **Workflow Enhancement - HIPAA Compliant Messaging** | 9.2 (18 reviews) | 9.3 (10 reviews) | 9.9 (26 reviews) | ### Patient Case Management | Product | Score | Reviews | |---|---|---| | **Rhinogram** | N/A | N/A | | **Solutionreach** | N/A | N/A | | **Luma Health** | N/A | N/A | #### Data Collection | Feature | Rhinogram | Solutionreach | Luma Health | |---|---|---|---| | **Patient Data Aggregation - Patient Case Management** | Not enough data | Not enough data | Not enough data | | **Patient Data Management - Patient Case Management** | Not enough data | Not enough data | Not enough data | | **Clinical Communication and Collaboration - Patient Case Management** | Not enough data | Not enough data | Not enough data | | **Utilization Management - Patient Case Management** | Not enough data | Not enough data | Not enough data | ### Patient Intake | Product | Score | Reviews | |---|---|---| | **Rhinogram** | N/A | N/A | | **Solutionreach** | 7.6/10 | 17 | | **Luma Health** | 9.4/10 | 17 | #### Patient Convenience | Feature | Rhinogram | Solutionreach | Luma Health | |---|---|---|---| | **Tablets and Kiosks** | Not enough data | Feature Not Available | 9.4 (6 reviews) | | **Payment Collection** | Not enough data | 6.5 (9 reviews) | 9.2 (6 reviews) | | **Form Workflow** | Not enough data | Feature Not Available | 9.5 (11 reviews) | | **Patient Check-in** | Not enough data | 7.8 (12 reviews) | 9.8 (9 reviews) | | **Mobile Patient Intake** | Not enough data | 8.1 (12 reviews) | 9.5 (11 reviews) | #### Administration | Feature | Rhinogram | Solutionreach | Luma Health | |---|---|---|---| | **Patient Data Transfer** | Not enough data | 6.9 (12 reviews) | 9.4 (12 reviews) | | **HIPAA Compliance** | Not enough data | 8.1 (16 reviews) | 9.8 (14 reviews) | | **Insurance Credentialing** | Not enough data | Feature Not Available | 9.2 (6 reviews) | | **ID Verification** | Not enough data | Feature Not Available | 8.9 (6 reviews) | | **Appointment Scheduler Integration** | Not enough data | 8.2 (12 reviews) | 9.0 (12 reviews) | | **E-Signature** | Not enough data | Feature Not Available | 9.5 (7 reviews) | ### Patient Engagement | Product | Score | Reviews | |---|---|---| | **Rhinogram** | 8.9/10 | 19 | | **Solutionreach** | 8.3/10 | 34 | | **Luma Health** | 9.4/10 | 37 | #### Patient-Centered Functions | Feature | Rhinogram | Solutionreach | Luma Health | |---|---|---|---| | **Online Presence Management** | 9.0 (8 reviews) | 8.0 (23 reviews) | 9.3 (18 reviews) ✓ Verified | | **Patient Feedback Management** | 8.7 (9 reviews) | 8.4 (25 reviews) | 9.3 (22 reviews) ✓ Verified | | **Patient Portal** | 9.0 (7 reviews) | Feature Not Available | 9.6 (13 reviews) ✓ Verified | | **Patient Communications** | 9.4 (15 reviews) | 8.6 (22 reviews) ✓ Verified | 9.8 (19 reviews) ✓ Verified | | **Integration with Wearables** | 8.8 (8 reviews) | Feature Not Available | Feature Not Available | #### Operations | Feature | Rhinogram | Solutionreach | Luma Health | |---|---|---|---| | **Workflow Management** | 9.3 (15 reviews) | 8.3 (22 reviews) ✓ Verified | 9.3 (30 reviews) ✓ Verified | | **Interoperability** | 8.5 (13 reviews) | 8.1 (26 reviews) ✓ Verified | 9.4 (27 reviews) ✓ Verified | | **Digital Intake Forms** | 8.5 (10 reviews) | 7.8 (20 reviews) ✓ Verified | 9.0 (12 reviews) ✓ Verified | | **Engagement Measuring** | 9.0 (10 reviews) | 8.4 (21 reviews) | 9.6 (21 reviews) ✓ Verified | | **Patient Satisfaction Management** | 8.9 (14 reviews) | 8.5 (18 reviews) ✓ Verified | 9.5 (17 reviews) ✓ Verified | | **EHR Integration** | 8.5 (8 reviews) | 8.3 (12 reviews) ✓ Verified | 9.3 (14 reviews) ✓ Verified | | **IPC Systems Integration** | 9.0 (8 reviews) | Feature Not Available | Feature Not Available | #### Generative AI | Feature | Rhinogram | Solutionreach | Luma Health | |---|---|---|---| | **AI Text Summarization** | Feature Not Available | Not enough data | Not enough data | ### Medical Practice Management | Product | Score | Reviews | |---|---|---| | **Rhinogram** | N/A | N/A | | **Solutionreach** | N/A | N/A | | **Luma Health** | 9.1/10 | 18 | #### Operations Management | Feature | Rhinogram | Solutionreach | Luma Health | |---|---|---|---| | **Administrative Processes** | Not enough data | Not enough data | 9.3 (12 reviews) | | **Back Office Processes** | Not enough data | Not enough data | 9.1 (13 reviews) | | **Workflow Coordination** | Not enough data | Not enough data | 9.2 (14 reviews) | | **Practice Specialty Support** | Not enough data | Not enough data | 9.0 (14 reviews) | #### Added Efficiencies | Feature | Rhinogram | Solutionreach | Luma Health | |---|---|---|---| | **Integration with EHRs** | Not enough data | Not enough data | 9.4 (12 reviews) | | **Compliance** | Not enough data | Not enough data | 9.4 (13 reviews) | | **Integration with Billing Software** | Not enough data | Not enough data | 8.6 (7 reviews) | | **Patient Information Management** | Not enough data | Not enough data | 9.1 (13 reviews) | ### Telemedicine | Product | Score | Reviews | |---|---|---| | **Rhinogram** | 8.8/10 | 9 | | **Solutionreach** | N/A | N/A | | **Luma Health** | N/A | N/A | #### Technology | Feature | Rhinogram | Solutionreach | Luma Health | |---|---|---|---| | **Telecommunications** | 9.0 (8 reviews) | Not enough data | Not enough data | | **Low Bandwidth Support** | 7.1 (7 reviews) | Not enough data | Not enough data | | **EHR Integration** | Not enough data | Not enough data | Not enough data | #### Administration | Feature | Rhinogram | Solutionreach | Luma Health | |---|---|---|---| | **Practice Branding** | Not enough data | Not enough data | Not enough data | | **Practice Specific** | 8.3 (5 reviews) | Not enough data | Not enough data | | **Charting And Documentation** | Not enough data | Not enough data | Not enough data | #### Compliance | Feature | Rhinogram | Solutionreach | Luma Health | |---|---|---|---| | **HIPAA Compliance** | 9.6 (8 reviews) | Not enough data | Not enough data | | **State Regulation Compliance** | 9.8 (7 reviews) | Not enough data | Not enough data | ### AI Patient Engagement & Operations | Product | Score | Reviews | |---|---|---| | **Rhinogram** | N/A | N/A | | **Solutionreach** | N/A | N/A | | **Luma Health** | N/A | N/A | #### Patient Communication & Engagement | Feature | Rhinogram | Solutionreach | Luma Health | |---|---|---|---| | **Personalized Patient Outreach** | Not enough data | Not enough data | Not enough data | | **Intelligent Chatbots & Virtual Assistants** | Not enough data | Not enough data | Not enough data | | **Two-Way Patient Messaging** | Not enough data | Not enough data | Not enough data | | **AI-Powered Appointment Reminders** | Not enough data | Not enough data | Not enough data | #### Scheduling & Access Optimization | Feature | Rhinogram | Solutionreach | Luma Health | |---|---|---|---| | **Self-Service Appointment Scheduling** | Not enough data | Not enough data | Not enough data | | **Digital Intake & Pre-Visit Forms** | Not enough data | Not enough data | Not enough data | | **AI-Based Scheduling Optimization** | Not enough data | Not enough data | Not enough data | | **Waitlist & Cancellation Management** | Not enough data | Not enough data | Not enough data | #### Care Coordination & Automation | Feature | Rhinogram | Solutionreach | Luma Health | |---|---|---|---| | **Risk Stratification & Patient Prioritization** | Not enough data | Not enough data | Not enough data | | **Automated Care Pathway Guidance** | Not enough data | Not enough data | Not enough data | | **Referral Management** | Not enough data | Not enough data | Not enough data | #### Operational Intelligence & Integration | Feature | Rhinogram | Solutionreach | Luma Health | |---|---|---|---| | **Predictive No-Show Analytics** | Not enough data | Not enough data | Not enough data | | **EHR & Practice Management Integration** | Not enough data | Not enough data | Not enough data | | **Operational Performance Dashboards** | Not enough data | Not enough data | Not enough data | --- ## Categories **Shared Categories (3):** [HIPAA Compliant Messaging Software](https://www.g2.com/categories/hipaa-compliant-messaging), [Patient Relationship Management (PRM) Software](https://www.g2.com/categories/patient-relationship-management-prm), [Patient Engagement Software](https://www.g2.com/categories/patient-engagement) **Unique to Rhinogram (1):** [Telemedicine Software](https://www.g2.com/categories/telemedicine) **Unique to Solutionreach (3):** [Patient Intake Software](https://www.g2.com/categories/patient-intake), [Patient Case Management Software](https://www.g2.com/categories/patient-case-management), [Patient Scheduling Software](https://www.g2.com/categories/patient-scheduling) **Unique to Luma Health (4):** [Patient Intake Software](https://www.g2.com/categories/patient-intake), [Medical Practice Management Software](https://www.g2.com/categories/medical-practice-management), [Patient Scheduling Software](https://www.g2.com/categories/patient-scheduling), [AI Patient Engagement & Operations Software](https://www.g2.com/categories/ai-patient-engagement-operations) --- ## Reviewer Demographics ### By Company Size | Segment | Rhinogram | Solutionreach | Luma Health | |---|---|---|---| | **Small-Business** | 91.8% | 88.0% | 39.5% | | **Mid-Market** | 8.2% | 9.6% | 55.6% | | **Enterprise** | 0% | 2.4% | 4.9% | ### By Industry #### Rhinogram - **Hospital & Health Care:** 36.7% - **Medical Practice:** 32.7% - **Health, Wellness and Fitness:** 24.5% - **Mental Health Care:** 2.0% - **Consumer Services:** 2.0% - **Computer & Network Security:** 2.0% #### Solutionreach - **Medical Practice:** 49.7% - **Hospital & Health Care:** 25.7% - **Health, Wellness and Fitness:** 16.2% - **Medical Devices:** 2.4% - **Marketing and Advertising:** 2.4% - **Staffing and Recruiting:** 0.6% - **Public Relations and Communications:** 0.6% - **Information Technology and Services:** 0.6% - **Higher Education:** 0.6% - **Cosmetics:** 0.6% - **Other:** 0.6% #### Luma Health - **Medical Practice:** 43.2% - **Hospital & Health Care:** 34.6% - **Health, Wellness and Fitness:** 14.8% - **Pharmaceuticals:** 1.2% - **Mental Health Care:** 1.2% - **Medical Devices:** 1.2% - **Information Technology and Services:** 1.2% - **Consumer Services:** 1.2% - **Alternative Dispute Resolution:** 1.2% --- ## Alternatives ### Alternatives to Rhinogram - [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews) - [Spruce Health](https://www.g2.com/products/spruce-health/reviews) — 4.7/5 stars (336 reviews) - [Paubox](https://www.g2.com/products/paubox/reviews) — 4.9/5 stars (552 reviews) - [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) — 4.2/5 stars (374 reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (527 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4052 reviews) - [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3501 reviews) - [Virtru Email Encryption](https://www.g2.com/products/virtru-email-encryption/reviews) — 4.4/5 stars (407 reviews) - [Textline](https://www.g2.com/products/textline/reviews) — 4.7/5 stars (377 reviews) - [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) — 4.7/5 stars (338 reviews) ### Alternatives to Solutionreach - [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews) - [RevenueWell](https://www.g2.com/products/revenuewell/reviews) — 4.7/5 stars (136 reviews) - [Demandforce](https://www.g2.com/products/demandforce/reviews) — 3.4/5 stars (29 reviews) - [Artera](https://www.g2.com/products/artera/reviews) — 4.8/5 stars (88 reviews) - [Phreesia](https://www.g2.com/products/phreesia/reviews) — 3.9/5 stars (45 reviews) - [NexHealth](https://www.g2.com/products/nexhealth/reviews) — 4.8/5 stars (105 reviews) - [Lighthouse 360](https://www.g2.com/products/lighthouse-360/reviews) — 3.7/5 stars (18 reviews) - [Spruce Health](https://www.g2.com/products/spruce-health/reviews) — 4.7/5 stars (336 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4052 reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (527 reviews) ### Alternatives to Luma Health - [Artera](https://www.g2.com/products/artera/reviews) — 4.8/5 stars (88 reviews) - [Phreesia](https://www.g2.com/products/phreesia/reviews) — 3.9/5 stars (45 reviews) - [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews) - [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) — 4.1/5 stars (257 reviews) - [Klara](https://www.g2.com/products/klara/reviews) — 4.6/5 stars (112 reviews) - [Epic](https://www.g2.com/products/epic/reviews) — 4.2/5 stars (935 reviews) - [SimplePractice](https://www.g2.com/products/simplepractice/reviews) — 4.1/5 stars (127 reviews) - [Relatient](https://www.g2.com/products/relatient/reviews) — 4.8/5 stars (27 reviews) - [Spruce Health](https://www.g2.com/products/spruce-health/reviews) — 4.7/5 stars (336 reviews) - [Paubox](https://www.g2.com/products/paubox/reviews) — 4.9/5 stars (552 reviews) --- ## Top Discussions ### Rhinogram No discussions available for this product. ### Solutionreach - Title: [How do I make sure the reviews are getting on Google and Yelp?](https://www.g2.com/discussions/24099-how-do-i-make-sure-the-reviews-are-getting-on-google-and-yelp) — 2 comments, 1 upvote > **Top comment:** "I had to call customer service and they were able to talk me through the steps over the phone so that the links were connected correctly. " - Title: [What is your biggest need for texting communication during this time?](https://www.g2.com/discussions/51434-what-is-your-biggest-need-for-texting-communication-during-this-time) — 1 comment, 1 upvote > **Top comment:** "To schedule appointments accurately and efficiently. " - Title: [Is Solution Reach only for US based companies ?](https://www.g2.com/discussions/is-solution-reach-only-for-us-based-companies) — 1 comment, 1 upvote > **Top comment:** "Hi Andrea! Thank you so much for asking your question. My name is Jasmine and I'm a Research Analyst at G2. One of my areas of expertise is health care...." - Title: [Is there a way to import copay's into the patient profile under insurance?](https://www.g2.com/discussions/12098-is-there-a-way-to-import-copay-s-into-the-patient-profile-under-insurance) — 1 comment, 1 upvote > **Top comment:** "We use Eyefinity as our PM software. We believe SR and Eyefinity are compatible and therefore if the patient owes money the information ports over. ..." - Title: [I would love someone to contact us regarding the SR Intake issue we are having.](https://www.g2.com/discussions/12091-i-would-love-someone-to-contact-us-regarding-the-sr-intake-issue-we-are-having) — 1 comment, 1 upvote > **Top comment:** "Hi Ainsley! Thank you for stopping by and asking a question. I'm Jasmine, a Research Analyst at G2, and one of my areas of expertise is health care...." ### Luma Health - Title: [What is patient engagement platform?](https://www.g2.com/discussions/what-is-patient-engagement-platform) — 1 comment > **Top comment:** "Hello! Taking care of your health especially your mental health is very important and you can check it out at..." - Title: [How do you use Luma health?](https://www.g2.com/discussions/how-do-you-use-luma-health) — 1 comment > **Top comment:** "To communicate with patients via text" - Title: [Does Luma Health send HIPAA-compliant messages?](https://www.g2.com/discussions/hipaa-compliance) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Yes! 100% of Luma Health's communications is HIPAA-compliant. The safety and privacy of patients and organizations alike is our top priority. " - Title: [Can I customize my messages?](https://www.g2.com/discussions/custom-patient-messaging) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Our messages are endlessly customizable - but we also offer out-of-the-box messaging if you simply want to get up and running! You can customize by..." - Title: [What EHR/PM systems do you support?](https://www.g2.com/discussions/ehr-integration) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "We currently support 70+ EHR/PMs and we are continuously adding more. Some examples include: Epic, NextGen, AthenaHealth, AllScripts, Centricity,..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/rhinogram-rhinogram-vs-solutionreach-vs-luma-health)