Compare Rhino Support vs Wix Answers

See this
comparison of Rhino Support vs. Wix Answers
based on data from user reviews. Rhino Support rates 4.2/5 stars with 11 reviews. Wix Answers rates 4.0/5 stars with 18 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Solo
$47
per month
 
Pro
$97
per month
 
Platinum
$197
per month
 
Free Trial
Free Trial Unavailable
Rhino Support
Solo
$47per month
Pro
$97per month
Platinum
$197per month
Free Trial
Wix Answers
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
8.3
9.1
Ease of Use
Ease of Use
7.9
9.0
Ease of Setup
Ease of SetupNot enough data available
9.7
Ease of Admin
Ease of AdminNot enough data available
9.7
Quality of Support
Quality of Support
7.7
9.3
Ease of Doing Business With
Ease of Doing Business WithNot enough data available
9.7
Product Direction (% positive)
Product Direction (% positive)
8.5
8.1
Meets Requirements
Rhino Support
8.3
Wix Answers
9.1
Ease of Use
Rhino Support
7.9
Wix Answers
9.0
Ease of Setup
Rhino Support
Not enough data available
Wix Answers
9.7
Ease of Admin
Rhino Support
Not enough data available
Wix Answers
9.7
Quality of Support
Rhino Support
7.7
Wix Answers
9.3
Ease of Doing Business With
Rhino Support
Not enough data available
Wix Answers
9.7
Product Direction (% positive)
Rhino Support
8.5
Wix Answers
8.1

Features

Ticket and Case Management
Ticket creation user experience
Rhino Support
Not enough data available
Wix Answers
Not enough data available
Ticket response user experience
Rhino Support
Not enough data available
Wix Answers
Not enough data available
Workflow
Rhino Support
Not enough data available
Wix Answers
9.0
Response Automation
Rhino Support
Not enough data available
Wix Answers
8.0
SLA Management
Rhino Support
Not enough data available
Wix Answers
Not enough data available
Attachments/Screencasts
Rhino Support
Not enough data available
Wix Answers
Not enough data available
Ticket Collaboration
Rhino Support
Not enough data available
Wix Answers
Not enough data available
Knowledge Share
Knowledge Base
Rhino Support
Not enough data available
Wix Answers
Not enough data available
Searchable Articles
Rhino Support
Not enough data available
Wix Answers
Not enough data available
Community Forums
Rhino Support
Not enough data available
Wix Answers
Not enough data available
Interactive FAQs & Forums
Rhino Support
Not enough data available
Wix Answers
Not enough data available
Interaction
Web Portals
Rhino Support
Not enough data available
Wix Answers
Not enough data available
Forum to Reponse
Rhino Support
Not enough data available
Wix Answers
Not enough data available
Tickets and Tagging
Rhino Support
Not enough data available
Wix Answers
Not enough data available
Live Chat
Rhino Support
Not enough data available
Wix Answers
Not enough data available
Communication Channels
Customer Portal
Rhino Support
Not enough data available
Wix Answers
Not enough data available
Email to Case
Rhino Support
Not enough data available
Wix Answers
Not enough data available
Chat/Live Support
Rhino Support
Not enough data available
Wix Answers
Not enough data available
Social Integration
Rhino Support
Not enough data available
Wix Answers
Not enough data available
Call Center
Make, Receive, and Record Calls
Rhino Support
Not enough data available
Wix Answers
Not enough data available
Customer and Contacts Database
Rhino Support
Not enough data available
Wix Answers
8.3
Products and Version Tracking
Rhino Support
Not enough data available
Wix Answers
Not enough data available
Call Scripting
Rhino Support
Not enough data available
Wix Answers
Not enough data available
Interactive Voice Response (IVR)
Rhino Support
Not enough data available
Wix Answers
Not enough data available
Self Service/Community
Forums
Rhino Support
Not enough data available
Wix Answers
Not enough data available
Knowledge Base
Rhino Support
Not enough data available
Wix Answers
Not enough data available
Ideas/Feedback
Rhino Support
Not enough data available
Wix Answers
Not enough data available
Q&A
Rhino Support
Not enough data available
Wix Answers
Not enough data available
Reporting & Analytics
Social Monitoring
Rhino Support
Not enough data available
Wix Answers
Not enough data available
Reporting
Rhino Support
Not enough data available
Wix Answers
Not enough data available
Dashboards
Rhino Support
Not enough data available
Wix Answers
Not enough data available
Platform
Mobile User Support
Rhino Support
Not enough data available
Wix Answers
Not enough data available
ITIL Compliance
Rhino Support
Not enough data available
Wix Answers
Not enough data available
Customization
Rhino Support
Not enough data available
Wix Answers
Not enough data available
User, Role, and Access Management
Rhino Support
Not enough data available
Wix Answers
Not enough data available
Internationalization
Rhino Support
Not enough data available
Wix Answers
Not enough data available
Performance & Reliability
Rhino Support
Not enough data available
Wix Answers
Not enough data available
Integration APIs
Rhino Support
Not enough data available
Wix Answers
Not enough data available

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
36.4%
83.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
36.4%
5.6%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
27.3%
11.1%
Rhino Support
Small-Business
36.4%
Mid-Market
36.4%
Enterprise
27.3%
Wix Answers
Small-Business
83.3%
Mid-Market
5.6%
Enterprise
11.1%

Reviewers' Industry

 
Education Management
18.2%
Real Estate
11.1%
 
Retail
9.1%
Photography
11.1%
 
Marketing and Advertising
9.1%
Banking
11.1%
 
Internet
9.1%
Writing and Editing
5.6%
 
Information Technology and Services
9.1%
Retail
5.6%
 
Other
45.5%
Other
55.6%
Rhino Support
Education Management
18.2%
Retail
9.1%
Marketing and Advertising
9.1%
Internet
9.1%
Information Technology and Services
9.1%
Other
45.5%
Wix Answers
Real Estate
11.1%
Photography
11.1%
Banking
11.1%
Writing and Editing
5.6%
Retail
5.6%
Other
55.6%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Consultant in Information Services

Easy to learn and play around with, while still offering exactly what I need to do for my job

Administrator

Wix Answers is extremely easy to use and the interface is very attractive.

Most Helpful Critical Review
Most Helpful Critical Review
User

My answers never seemed to get answered in a timely manner. Customer Service is usually pretty slow

 
Rhino Support
Most Helpful Favorable Review
Consultant in Information Services

Easy to learn and play around with, while still offering exactly what I need to do for my job

Wix Answers
Most Helpful Favorable Review
Administrator

Wix Answers is extremely easy to use and the interface is very attractive.

Most Helpful Critical Review
User

My answers never seemed to get answered in a timely manner. Customer Service is usually pretty slow

Screenshots

 
1 of 3
2 of 3
3 of 3
No screenshots provided
Rhino Support
Wix Answers
No screenshots provided
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