Compare Rhino Support and WhosOn
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side-by-side comparison of Rhino Support vs. WhosOn
based on preference data from user reviews. Rhino Support rates 4.2/5 stars with 11 reviews. By contrast, WhosOn rates 3.8/5 stars with 10 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
 Rhino Support |  WhosOn | |
| Star Rating | Rhino Support | WhosOn |
| Market Segments | Rhino Support Small-Business (36.4% of reviews) | WhosOn Mid-Market (60.0% of reviews) |
| Entry Level Price | Rhino Support $47 per month | WhosOn $46 per month |
Rhino Support vs WhosOn
- Reviewers felt that Rhino Support meets the needs of their business better than WhosOn.
- When comparing quality of ongoing product support, reviewers felt that WhosOn is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of WhosOn over Rhino Support.
Categories
Shared Categories
Rhino Support and WhosOn are categorized as Live Chat
Unique Categories
Rhino Support is categorized as Help Desk
WhosOn is categorized as Customer Self-Service
Pricing
Solo
$47per month
Pro
$97per month
Platinum
$197per month
Free Trial
WhosOn on-premises edition
$46per month
WhosOn cloud edition
$33per month
‐
Free Trial
Ratings
Meets Requirements
Rhino Support
Responses: 8
WhosOn
Responses: 9
Ease of Use
Rhino Support
Responses: 8
WhosOn
Responses: 10
Ease of Setup
Rhino Support
Not enough data availableWhosOn
Not enough data availableEase of Admin
Rhino Support
Not enough data availableWhosOn
Not enough data availableQuality of Support
Rhino Support
Responses: 8
WhosOn
Responses: 9
Ease of Doing Business With
Rhino Support
Not enough data availableWhosOn
Not enough data availableProduct Direction (% positive)
Rhino Support
Responses: 8
WhosOn
Responses: 10
Features
Communication
Pop-up Chat
Rhino Support
WhosOn
Responses: 7
Verified Feature
Notifications
Rhino Support
WhosOn
Responses: 7
Verified Feature
Targeted Emails
Rhino Support
WhosOn
Responses: 6
In-App Messaging
Rhino Support
WhosOn
Responses: 6
Verified Feature
Co-Browsing
Rhino Support
WhosOn
Internal Use
Customization
Rhino Support
WhosOn
Responses: 5
Verified Feature
Conversation Archiving
Rhino Support
WhosOn
Responses: 7
Verified Feature
Lead Development
Rhino Support
WhosOn
Knowledge Base
Rhino Support
WhosOn
Responses: 6
Verified Feature
Team Inbox
Rhino Support
WhosOn
Responses: 6
Verified Feature
Customer Profiles
Rhino Support
WhosOn
Reviewers' Company Size
Reviewers of Rhino Support were most often representing companies in the Small-Business segment, while reviewers for WhosOn were more commonly in the Mid-Market segment.
Small-Business
(50 or fewer emp.)
Rhino Support
WhosOn
Mid-Market
(51-1000 emp.)
Rhino Support
WhosOn
Enterprise
(> 1000 emp.)
Rhino Support
WhosOn
Reviewers' Industry
Education Management
18.2%
Retail
9.1%
Marketing and Advertising
9.1%
Internet
9.1%
Information Technology and Services
9.1%
Other
45.5%
Internet
30.0%
Wholesale
10.0%
Real Estate
10.0%
Marketing and Advertising
10.0%
Hospital & Health Care
10.0%
Other
30.0%
Reviews
Most Helpful Favorable Review
Manas A.
User in Education Management
Something I really like about this software is that it keeps your user engaged. They can get support instantly or can issue ticket.
Montana M.
User in Hospital & Health Care
The ability to be able to use this to chat with customers/guest of the business website and also chat with coworkers.
Most Helpful Critical Review
Consultant in Information Technology and Services
I don't really have anything to say, but sometimes it takes a couple of minutes to start working up to the capacity I need it to
Administrator in Internet
The default chat settings for operators are not ideal for our team, so we do have to go through the hassle of ensuring everyone has the correct settings, especially in terms of availability when seemingly idle.
Top Alternatives
Discussions
Rhino Support has no discussions with answers
WhosOn has no discussions with answers
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