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Compare Rhino Support and Whatfix

See this
side-by-side comparison of Rhino Support vs. Whatfix
based on preference data from user reviews. Rhino Support rates 4.2/5 stars with 11 reviews. By contrast, Whatfix rates 4.6/5 stars with 157 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
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Rhino Support
Rhino Support
(11)
4.2 out of 5
Rhino Support
Whatfix
Whatfix
(157)
4.6 out of 5
Whatfix
Optimized for quick response
Star Rating
Rhino Support
Rhino Support
Market Segments
Rhino Support
Rhino Support
Small-Business (36.4% of reviews)
Whatfix
Whatfix
Enterprise (38.3% of reviews)
Entry Level Price
Rhino Support
Rhino Support
$47 per month
Whatfix
Whatfix
No pricing information available

Rhino Support vs Whatfix

  • Reviewers felt that Whatfix meets the needs of their business better than Rhino Support.
  • When comparing quality of ongoing product support, reviewers felt that Whatfix is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Whatfix over Rhino Support.
Categories
Shared Categories
Rhino Support
Rhino Support
Whatfix
Whatfix
Rhino Support and Whatfix share no categories
Unique Categories
Rhino Support
Rhino Support is categorized as Help Desk and Live Chat
Whatfix
Whatfix is categorized as Digital Adoption Platform and Customer Self-Service
Pricing
Rhino Support
Rhino Support Pricing
Solo
$47per month
Pro
$97per month
Platinum
$197per month
Free Trial
Whatfix
Whatfix Pricing
Free Trial
Ratings
Meets Requirements
Rhino Support
Rhino Support
8.3
Responses: 8
Whatfix
Whatfix
8.8
Responses: 119
Ease of Use
Rhino Support
Rhino Support
7.9
Responses: 8
Whatfix
Whatfix
8.7
Responses: 118
Ease of Setup
Rhino Support
Rhino Support
Not enough data available
Whatfix
Whatfix
8.2
Responses: 98
Ease of Admin
Rhino Support
Rhino Support
Not enough data available
Whatfix
Whatfix
8.3
Responses: 100
Quality of Support
Rhino Support
Rhino Support
7.7
Responses: 8
Whatfix
Whatfix
9.8
Responses: 119
Ease of Doing Business With
Rhino Support
Rhino Support
Not enough data available
Whatfix
Whatfix
9.5
Responses: 99
Product Direction (% positive)
Rhino Support
Rhino Support
8.5
Responses: 8
Whatfix
Whatfix
9.5
Responses: 116
Reviewers' Company Size
Reviewers of Rhino Support were most often representing companies in the Small-Business segment, while reviewers for Whatfix were more commonly in the Enterprise segment.
Small-Business
(50 or fewer emp.)
Rhino Support
Rhino Support
36.4%
Whatfix
Whatfix
29.5%
Mid-Market
(51-1000 emp.)
Rhino Support
Rhino Support
36.4%
Whatfix
Whatfix
32.2%
Enterprise
(> 1000 emp.)
Rhino Support
Rhino Support
27.3%
Whatfix
Whatfix
38.3%
Reviewers' Industry
Rhino Support
Rhino Support Industry
Education Management
18.2%
Retail
9.1%
Marketing and Advertising
9.1%
Internet
9.1%
Information Technology and Services
9.1%
Other
45.5%
Whatfix
Whatfix Industry
Information Technology and Services
15.4%
Computer Software
15.4%
Telecommunications
4.0%
Internet
3.4%
Human Resources
3.4%
Other
58.4%
Reviews
Most Helpful Favorable Review
Rhino Support
Manas A.
User in Education Management

Something I really like about this software is that it keeps your user engaged. They can get support instantly or can issue ticket.

Whatfix
Christopher E.
User in Insurance

Best customer service I have ever experienced. Quick replies. Their team is always willing to come up with new solutions to help us accomplish our goals.

Most Helpful Critical Review
Rhino Support
GI
Consultant in Information Technology and Services

I don't really have anything to say, but sometimes it takes a couple of minutes to start working up to the capacity I need it to

Whatfix
Parker D.
User in Education Management

My experience has been very good in general but I would like them to have a mobile version so that I can always be aware of everything at any time and at any time

Discussions
Rhino Support
Rhino Support Discussions
Monty the Mongoose crying
Rhino Support has no discussions with answers
Whatfix
Whatfix Discussions
What is the best way to showcase videos using the platform?
1 comment
CM
Hi Christopher I have added a video to the self-help tab. You can do this if you have created the video and have it saved. I use Vimeo. Once you...Read more
Monty the Mongoose crying
Whatfix has no more discussions with answers
Screenshots
Rhino Support
Rhino Support Screenshots
Downloads
Rhino Support
Rhino Support Downloads
No downloads provided
Whatfix
Whatfix Downloads
No downloads provided
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