Compare Rhino Support and Whatfix
See this
side-by-side comparison of Rhino Support vs. Whatfix
based on preference data from user reviews. Rhino Support rates 4.2/5 stars with 11 reviews. By contrast, Whatfix rates 4.6/5 stars with 157 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
 Rhino Support |  Whatfix Optimized for quick response | |
| Star Rating | Rhino Support | Whatfix |
| Market Segments | Rhino Support Small-Business (36.4% of reviews) | Whatfix Enterprise (38.3% of reviews) |
| Entry Level Price | Rhino Support $47 per month | Whatfix No pricing information available |
Rhino Support vs Whatfix
- Reviewers felt that Whatfix meets the needs of their business better than Rhino Support.
- When comparing quality of ongoing product support, reviewers felt that Whatfix is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Whatfix over Rhino Support.
Categories
Shared Categories
Rhino Support and Whatfix share no categories
Unique Categories
Whatfix is categorized as Digital Adoption Platform and Customer Self-Service
Pricing
Solo
$47per month
Pro
$97per month
Platinum
$197per month
Free Trial
‐
‐
‐
Free Trial
Ratings
Meets Requirements
Rhino Support
Responses: 8
Whatfix
Responses: 119
Ease of Use
Rhino Support
Responses: 8
Whatfix
Responses: 118
Ease of Setup
Rhino Support
Not enough data availableWhatfix
Responses: 98
Ease of Admin
Rhino Support
Not enough data availableWhatfix
Responses: 100
Quality of Support
Rhino Support
Responses: 8
Whatfix
Responses: 119
Ease of Doing Business With
Rhino Support
Not enough data availableWhatfix
Responses: 99
Product Direction (% positive)
Rhino Support
Responses: 8
Whatfix
Responses: 116
Reviewers' Company Size
Reviewers of Rhino Support were most often representing companies in the Small-Business segment, while reviewers for Whatfix were more commonly in the Enterprise segment.
Small-Business
(50 or fewer emp.)
Rhino Support
Whatfix
Mid-Market
(51-1000 emp.)
Rhino Support
Whatfix
Enterprise
(> 1000 emp.)
Rhino Support
Whatfix
Reviewers' Industry
Education Management
18.2%
Retail
9.1%
Marketing and Advertising
9.1%
Internet
9.1%
Information Technology and Services
9.1%
Other
45.5%
Information Technology and Services
15.4%
Computer Software
15.4%
Telecommunications
4.0%
Internet
3.4%
Human Resources
3.4%
Other
58.4%
Reviews
Most Helpful Favorable Review
Manas A.
User in Education Management
Something I really like about this software is that it keeps your user engaged. They can get support instantly or can issue ticket.
Christopher E.
User in Insurance
Best customer service I have ever experienced. Quick replies. Their team is always willing to come up with new solutions to help us accomplish our goals.
Most Helpful Critical Review
Consultant in Information Technology and Services
I don't really have anything to say, but sometimes it takes a couple of minutes to start working up to the capacity I need it to
Parker D.
User in Education Management
My experience has been very good in general but I would like them to have a mobile version so that I can always be aware of everything at any time and at any time
Top Alternatives
Discussions
Rhino Support has no discussions with answers
What is the best way to showcase videos using the platform?
1 comment
CM
Hi Christopher
I have added a video to the self-help tab.
You can do this if you have created the video and have it saved. I use Vimeo. Once you...Read more
Whatfix has no more discussions with answers
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