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Compare Rhino Support and Teamwork Desk 
Featured Products
At a Glance
Market Segments
Small-Business (36.4% of reviews)
Small-Business (70.7% of reviews)
Entry-Level Pricing
$47 per month
$8.50
Rhino Support
Star Rating
(11)4.2 out of 5
Market Segments
Small-Business (36.4% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$47 per month
Browse all 3 pricing plansTeamwork Desk
Star Rating
(58)4.3 out of 5
Market Segments
Small-Business (70.7% of reviews)
Pros & Cons
Entry-Level Pricing
$8.50
Browse all 4 pricing plansRhino Support vs Teamwork Desk
- Reviewers felt that Teamwork Desk meets the needs of their business better than Rhino Support.
- When comparing quality of ongoing product support, reviewers felt that Teamwork Desk is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Teamwork Desk over Rhino Support.
Pricing
Entry-Level Pricing
Teamwork Desk
Starter
$8.50
A ticket management tool for small teams who are just getting started
- 10 agents
- Teamwork Projects integration
- Unlimited inboxes
Free Trial
Rhino Support
Free Trial is available
Teamwork Desk
Free Trial is available
Ratings
Meets Requirements
8.3
8
8.9
50
Ease of Use
7.9
8
8.8
52
Ease of Setup
Not enough data
8.7
27
Ease of Admin
Not enough data
8.9
25
Quality of Support
7.7
8
8.7
48
Has the product been a good partner in doing business?
Not enough data
8.9
25
Product Direction (% positive)
8.5
8
9.1
52
Features by Category
Ticket and Case Management
Not enough data
8.9
42
|
Verified
Not enough data
8.8
43
|
Verified
Not enough data
8.8
42
|
Verified
Not enough data
9.0
40
|
Verified
Not enough data
Feature Not Available
Not enough data
8.6
41
|
Verified
Not enough data
8.9
40
|
Verified
Not enough data
8.8
23
|
Verified
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
8.5
32
|
Verified
Not enough data
9.1
38
|
Verified
Not enough data
6.0
8
Not enough data
5.6
6
Not enough data
Feature Not Available
Platform
Not enough data
8.2
16
|
Verified
Not enough data
7.4
16
|
Verified
Not enough data
8.9
19
|
Verified
Not enough data
8.2
10
|
Verified
Not enough data
7.6
31
|
Verified
Not enough data
8.4
34
|
Verified
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Internal Use
Not enough data
7.4
16
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
9.2
11
Not enough data
8.7
10
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Rhino Support and Teamwork Desk are categorized as Help Desk
Unique Categories
Rhino Support is categorized as Live Chat
Teamwork Desk is categorized as Customer Self-Service
Reviews
Reviewers' Company Size
Rhino Support
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Teamwork Desk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Education Management
18.2%
Retail
9.1%
Marketing and Advertising
9.1%
Internet
9.1%
Information Technology and Services
9.1%
Other
45.5%
Marketing and Advertising
27.6%
Information Technology and Services
15.5%
Internet
8.6%
Computer Software
6.9%
Logistics and Supply Chain
5.2%
Other
36.2%
Alternatives
Discussions
Rhino Support has no discussions with answers
Teamwork Desk has no discussions with answers
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