Reduce your software costs by 18% overnight

Compare Rhino Support and RingCentral Engage

See this
side-by-side comparison of Rhino Support vs. RingCentral Engage
based on preference data from user reviews. Rhino Support rates 4.2/5 stars with 11 reviews. By contrast, RingCentral Engage rates 4.1/5 stars with 24 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
Add Product
Rhino Support
Rhino Support
(11)
4.2 out of 5
Rhino Support
RingCentral Engage
RingCentral Engage
(24)
4.1 out of 5
RingCentral Engage
Star Rating
Rhino Support
Rhino Support
RingCentral Engage
RingCentral Engage
Market Segments
Rhino Support
Rhino Support
Small-Business (36.4% of reviews)
RingCentral Engage
RingCentral Engage
Small-Business (54.2% of reviews)
Entry Level Price
Rhino Support
Rhino Support
$47 per month
RingCentral Engage
RingCentral Engage
No pricing information available

Rhino Support vs RingCentral Engage

  • Reviewers felt that RingCentral Engage meets the needs of their business better than Rhino Support.
  • When comparing quality of ongoing product support, reviewers felt that RingCentral Engage is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Rhino Support over RingCentral Engage.
Categories
Shared Categories
Rhino Support
Rhino Support
RingCentral Engage
RingCentral Engage
Rhino Support and RingCentral Engage are categorized as Help Desk and Live Chat
Pricing
Rhino Support
Rhino Support Pricing
Solo
$47per month
Pro
$97per month
Platinum
$197per month
Free Trial
RingCentral Engage
RingCentral Engage Pricing
Free Trial Unavailable
Ratings
Meets Requirements
Rhino Support
Rhino Support
8.3
Responses: 8
RingCentral Engage
RingCentral Engage
8.8
Responses: 19
Ease of Use
Rhino Support
Rhino Support
7.9
Responses: 8
RingCentral Engage
RingCentral Engage
8.6
Responses: 18
Ease of Setup
Rhino Support
Rhino Support
Not enough data available
RingCentral Engage
RingCentral Engage
Not enough data available
Ease of Admin
Rhino Support
Rhino Support
Not enough data available
RingCentral Engage
RingCentral Engage
Not enough data available
Quality of Support
Rhino Support
Rhino Support
7.7
Responses: 8
RingCentral Engage
RingCentral Engage
8.0
Responses: 14
Ease of Doing Business With
Rhino Support
Rhino Support
Not enough data available
RingCentral Engage
RingCentral Engage
Not enough data available
Product Direction (% positive)
Rhino Support
Rhino Support
8.5
Responses: 8
RingCentral Engage
RingCentral Engage
5.5
Responses: 18
Features
Ticket and Case Management
Ticket creation user experience
Rhino Support
Rhino Support
Not enough data available
RingCentral Engage
RingCentral Engage
Not enough data available
Ticket response user experience
Rhino Support
Rhino Support
Not enough data available
RingCentral Engage
RingCentral Engage
Not enough data available
Workflow
Rhino Support
Rhino Support
Not enough data available
RingCentral Engage
RingCentral Engage
Not enough data available
Response Automation
Rhino Support
Rhino Support
Not enough data available
RingCentral Engage
RingCentral Engage
Not enough data available
SLA Management
Rhino Support
Rhino Support
Not enough data available
RingCentral Engage
RingCentral Engage
Not enough data available
Attachments/Screencasts
Rhino Support
Rhino Support
Not enough data available
RingCentral Engage
RingCentral Engage
Not enough data available
Ticket Collaboration
Rhino Support
Rhino Support
Not enough data available
RingCentral Engage
RingCentral Engage
Not enough data available
Customer and Contacts Database
Rhino Support
Rhino Support
Not enough data available
RingCentral Engage
RingCentral Engage
Not enough data available
Communication
Pop-up Chat
Rhino Support
Rhino Support
Not enough data available
RingCentral Engage
RingCentral Engage
9.4
Responses: 8
Verified Feature
Notifications
Rhino Support
Rhino Support
Not enough data available
RingCentral Engage
RingCentral Engage
8.5
Responses: 9
Verified Feature
Targeted Emails
Rhino Support
Rhino Support
Not enough data available
RingCentral Engage
RingCentral Engage
Not enough data available
In-App Messaging
Rhino Support
Rhino Support
Not enough data available
RingCentral Engage
RingCentral Engage
8.5
Responses: 9
Verified Feature
Co-Browsing
Rhino Support
Rhino Support
Not enough data available
RingCentral Engage
RingCentral Engage
Not enough data available
Internal Use
Customization
Rhino Support
Rhino Support
Not enough data available
RingCentral Engage
RingCentral Engage
Not enough data available
Conversation Archiving
Rhino Support
Rhino Support
Not enough data available
RingCentral Engage
RingCentral Engage
9.0
Responses: 7
Verified Feature
Lead Development
Rhino Support
Rhino Support
Not enough data available
RingCentral Engage
RingCentral Engage
9.4
Responses: 8
Verified Feature
Knowledge Base
Rhino Support
Rhino Support
Not enough data available
RingCentral Engage
RingCentral Engage
8.8
Responses: 7
Verified Feature
Team Inbox
Rhino Support
Rhino Support
Not enough data available
RingCentral Engage
RingCentral Engage
9.3
Responses: 5
Verified Feature
Customer Profiles
Rhino Support
Rhino Support
Not enough data available
RingCentral Engage
RingCentral Engage
9.3
Responses: 7
Verified Feature
Communication Channels
Customer Portal
Rhino Support
Rhino Support
Not enough data available
RingCentral Engage
RingCentral Engage
Not enough data available
Email to Case
Rhino Support
Rhino Support
Not enough data available
RingCentral Engage
RingCentral Engage
Not enough data available
Chat/Live Support
Rhino Support
Rhino Support
Not enough data available
RingCentral Engage
RingCentral Engage
Not enough data available
Social Integration
Rhino Support
Rhino Support
Not enough data available
RingCentral Engage
RingCentral Engage
Not enough data available
Voice
Rhino Support
Rhino Support
Not enough data available
RingCentral Engage
RingCentral Engage
Not enough data available
Platform
Mobile User Support
Rhino Support
Rhino Support
Not enough data available
RingCentral Engage
RingCentral Engage
Not enough data available
Customization
Rhino Support
Rhino Support
Not enough data available
RingCentral Engage
RingCentral Engage
Not enough data available
User, Role, and Access Management
Rhino Support
Rhino Support
Not enough data available
RingCentral Engage
RingCentral Engage
Not enough data available
Integration
Rhino Support
Rhino Support
Not enough data available
RingCentral Engage
RingCentral Engage
Not enough data available
Reporting
Rhino Support
Rhino Support
Not enough data available
RingCentral Engage
RingCentral Engage
Not enough data available
Dashboards
Rhino Support
Rhino Support
Not enough data available
RingCentral Engage
RingCentral Engage
Not enough data available
Reviewers' Company Size
Reviewers of both Rhino Support and RingCentral Engage were most often representing companies in the Small-Business segment.
Small-Business
(50 or fewer emp.)
Rhino Support
Rhino Support
36.4%
RingCentral Engage
RingCentral Engage
54.2%
Mid-Market
(51-1000 emp.)
Rhino Support
Rhino Support
36.4%
RingCentral Engage
RingCentral Engage
25.0%
Enterprise
(> 1000 emp.)
Rhino Support
Rhino Support
27.3%
RingCentral Engage
RingCentral Engage
20.8%
Reviewers' Industry
Rhino Support
Rhino Support Industry
Education Management
18.2%
Retail
9.1%
Marketing and Advertising
9.1%
Internet
9.1%
Information Technology and Services
9.1%
Other
45.5%
RingCentral Engage
RingCentral Engage Industry
Computer Software
12.5%
Staffing and Recruiting
8.3%
Internet
8.3%
Consumer Services
8.3%
Utilities
4.2%
Other
58.3%
Reviews
Most Helpful Favorable Review
Rhino Support
G
Administrator in Retail

Easy to use and easy to train employees to use. I like that I can insert pre-written responses and the knowledgebase feature.

RingCentral Engage
GM
User in Luxury Goods & Jewelry

I rarely experienced connectivity issues. Most of the time if it was hard to hear a client, it was due to their cell service or another form of local disruption such as wind. Calls rarely dropped and when I’m they did I was immediately able to reach back out.

Most Helpful Critical Review
Rhino Support
Glenn Wallace, R.
Administrator in Marketing and Advertising

Haven't found anything to dislike. it works great.

RingCentral Engage
G
User in Broadcast Media

There wasn't anything super specific that differentiated it from other video services.

Discussions
Rhino Support
Rhino Support Discussions
Monty the Mongoose crying
Rhino Support has no discussions with answers
RingCentral Engage
RingCentral Engage Discussions
Monty the Mongoose crying
RingCentral Engage has no discussions with answers
Screenshots
Rhino Support
Rhino Support Screenshots
RingCentral Engage
RingCentral Engage Screenshots
Request More InformationRequest More InformationAsk RingCentral Engage a QuestionContact RingCentral Engage
Need help?
I can help.
Kate
Learning about Business Software?
Ask the community