Compare Rhino Support and livepro Knowledge Management
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side-by-side comparison of Rhino Support vs. livepro Knowledge Management
based on preference data from user reviews. Rhino Support rates 4.2/5 stars with 11 reviews. By contrast, livepro Knowledge Management rates 4.9/5 stars with 49 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
 Rhino Support |  livepro Knowledge Management | |
| Star Rating | Rhino Support | livepro Knowledge Management |
| Market Segments | Rhino Support Small-Business (36.4% of reviews) | livepro Knowledge Management Mid-Market (64.4% of reviews) |
| Entry Level Price | Rhino Support $47 per month | livepro Knowledge Management Starts from $499 unlimited users |
Rhino Support vs livepro Knowledge Management
- Reviewers felt that livepro Knowledge Management meets the needs of their business better than Rhino Support.
- When comparing quality of ongoing product support, reviewers felt that livepro Knowledge Management is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of livepro Knowledge Management over Rhino Support.
Categories
Shared Categories
Rhino Support and livepro Knowledge Management share no categories
Unique Categories
livepro Knowledge Management is categorized as Genesys AppFoundry Marketplace, Contact Center Knowledge Base, Customer Self-Service, and Work Instructions
Pricing
Solo
$47per month
Pro
$97per month
Platinum
$197per month
Free Trial
livepro Knowledgebase
Starts from $499unlimited users
‐
‐
Free Trial
Ratings
Meets Requirements
Rhino Support
Responses: 8
livepro Knowledge Management
Responses: 35
Ease of Use
Rhino Support
Responses: 8
livepro Knowledge Management
Responses: 36
Ease of Setup
Rhino Support
Not enough data availablelivepro Knowledge Management
Responses: 27
Ease of Admin
Rhino Support
Not enough data availablelivepro Knowledge Management
Responses: 27
Quality of Support
Rhino Support
Responses: 8
livepro Knowledge Management
Responses: 35
Ease of Doing Business With
Rhino Support
Not enough data availablelivepro Knowledge Management
Responses: 25
Product Direction (% positive)
Rhino Support
Responses: 8
livepro Knowledge Management
Responses: 33
Reviewers' Company Size
Reviewers of Rhino Support were most often representing companies in the Small-Business segment, while reviewers for livepro Knowledge Management were more commonly in the Mid-Market segment.
Small-Business
(50 or fewer emp.)
Rhino Support
livepro Knowledge Management
Mid-Market
(51-1000 emp.)
Rhino Support
livepro Knowledge Management
Enterprise
(> 1000 emp.)
Rhino Support
livepro Knowledge Management
Reviewers' Industry
Education Management
18.2%
Retail
9.1%
Marketing and Advertising
9.1%
Internet
9.1%
Information Technology and Services
9.1%
Other
45.5%
Financial Services
24.4%
Government Administration
17.8%
Insurance
13.3%
Medical Practice
8.9%
Health, Wellness and Fitness
6.7%
Other
28.9%
Reviews
Most Helpful Favorable Review
Administrator in Internet
They just created a mobile app so that I can answer chats no matter where I am!
Paul H.
Executive Sponsor in Financial Services
The greatest thing about LivePro apart from the search functionality is the how easy it is to implement. Being able to start small then open to to more users with a click of a button is amazing The other thing is the support you receive, Livepro don’t...
Most Helpful Critical Review
Ken N.
User in Education Management
Its quite expensive for small scale users but great for large-scale facilities.
Administrator in Consumer Services
The WYSIWYG editor can be a little tricky like most of them.
Top Alternatives
Discussions
Rhino Support has no discussions with answers
livepro Knowledge Management has no discussions with answers
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