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At a Glance
Market Segments
Mid-Market (58.3% of reviews)
Mid-Market (56.4% of reviews)
Entry-Level Pricing
No pricing available
Free Trial 50 Seats Per Month
REWO
Star Rating
(12)4.8 out of 5
Market Segments
Mid-Market (58.3% of reviews)
Entry-Level Pricing
No pricing available
Learn more about REWOlivepro Knowledge Management
Star Rating
(82)4.9 out of 5
Market Segments
Mid-Market (56.4% of reviews)
Entry-Level Pricing
Free Trial 50 Seats Per Month
Learn more about livepro Knowledge ManagementSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that livepro Knowledge Management excels in its "Knowledge Base" feature, scoring 9.6, which reviewers mention provides a comprehensive repository for information, making it easier for teams to access and share knowledge effectively.
- Reviewers mention that REWO's "Drag and Drop Editor" is a standout feature, scoring 9.4, allowing users to create content effortlessly, which enhances the overall user experience compared to livepro's score of 8.7 in the same category.
- G2 users highlight that livepro's "Quality of Support" is exceptional, with a perfect score of 9.8, indicating that users feel well-supported and valued, while REWO matches this score but lacks the same volume of reviews, suggesting a less established support framework.
- Users on G2 report that livepro's "Analytics" feature, scoring 8.9, provides valuable insights into knowledge usage, whereas REWO's lower score of 8.1 indicates that its analytics capabilities may not be as robust or user-friendly.
- Reviewers say that livepro's "Self-Service Experience" is highly rated at 9.8, with features like "Searchable Articles" and "Q & A" that enhance user autonomy, while REWO's similar offerings score lower, indicating potential gaps in user empowerment.
- Users say that livepro's "Compliance" features, including "Policies and Controls" and "Data Governance," score impressively at 9.9 and 9.7 respectively, suggesting a strong focus on security and regulatory adherence, which may be a deciding factor for organizations prioritizing compliance.
Pricing
Entry-Level Pricing
REWO
No pricing availablelivepro Knowledge Management
livepro Knowledgebase
Free Trial
50 Seats Per Month
Access the features of a knowledge management solution without any licenses.
- Decision Trees make it easy for your customers and staff to get the right answers without needing human help.
- Work Instructions - simplify even the most complex processes to eliminate costly mistakes
- Hubs -Gather all your like information in one place to make it even easier to find - saves time and money
Free Trial
REWO
Free Trial is available
livepro Knowledge Management
Free Trial is available
Ratings
Meets Requirements
8.5
9
9.5
59
Ease of Use
9.4
9
9.7
60
Ease of Setup
9.2
6
9.2
48
Ease of Admin
7.7
5
9.0
47
Quality of Support
9.8
9
9.8
58
Has the product been a good partner in doing business?
9.7
5
10.0
45
Product Direction (% positive)
10.0
8
9.8
55
Features by Category
Administration
Not enough data
9.3
17
Not enough data
8.9
16
Not enough data
9.3
16
Knowledge Management
Not enough data
9.6
14
Not enough data
9.7
12
Not enough data
9.1
11
Compliance
Not enough data
9.8
16
Not enough data
9.8
15
Not enough data
9.8
14
Not enough data
9.4
15
Customer Support
Not enough data
9.6
12
Not enough data
8.3
10
Not enough data
9.4
12
Data Security
Not enough data
9.7
11
Not enough data
9.5
11
Not enough data
9.8
15
Not enough data
9.4
11
Administration
Not enough data
9.4
8
Not enough data
9.6
12
Not enough data
9.9
13
Generative AI
Not enough data
9.3
5
Guide Options
8.9
6
9.2
17
9.4
6
8.7
14
9.0
5
9.0
17
8.9
6
7.9
14
8.1
6
9.0
14
Guide Tools
8.1
6
9.3
14
Not enough data
9.3
15
8.9
6
9.0
15
8.1
6
8.9
16
Access Options
8.3
6
8.0
10
8.9
6
8.2
12
Not enough data
9.5
18
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
9.8
10
Not enough data
9.3
9
Not enough data
8.8
7
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Genesys AppFoundry Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
REWO and livepro Knowledge Management are categorized as Work Instructions
Unique Categories
REWO is categorized as VR Training Simulator
livepro Knowledge Management is categorized as Customer Self-Service, Contact Center Knowledge Base, and Genesys AppFoundry Marketplace
Reviews
Reviewers' Company Size
REWO
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
livepro Knowledge Management
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Automotive
58.3%
Computer Software
25.0%
Electrical/Electronic Manufacturing
8.3%
Construction
8.3%
‐
Other
0.0%
Government Administration
17.9%
Financial Services
17.9%
Insurance
16.7%
Consumer Services
7.7%
Medical Practice
5.1%
Other
34.6%
Discussions
REWO has no discussions with answers
livepro Knowledge Management has no discussions with answers
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