Introducing G2.ai, the future of software buying.Try now
Compare Reviews.io and Text Request 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
TextUs
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
rater8
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Quizell
Visit Website
At a Glance
Market Segments
Small-Business (84.8% of reviews)
Small-Business (64.9% of reviews)
Entry-Level Pricing
$29.00 300 Review Invites Per Month
Starting at $59.99 Per Month
Reviews.io
Star Rating
(604)4.8 out of 5
Market Segments
Small-Business (84.8% of reviews)
Pros & Cons
Entry-Level Pricing
$29.00 300 Review Invites Per Month
Free Trial is available
Browse all 4 pricing plansText Request
Star Rating
(941)4.6 out of 5
Market Segments
Small-Business (64.9% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $59.99 Per Month
Browse all 7 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviews say that Reviews.io excels in customer support, with a score of 9.7, while Text Request has a solid score of 9.4. Users report that the responsiveness and helpfulness of Reviews.io's support team make a significant difference in resolving issues quickly.
- Users on G2 mention that Reviews.io's dashboard is highly intuitive, scoring 9.1, compared to Text Request's 8.9. Reviewers appreciate the ease of accessing key metrics and insights, which enhances their overall user experience.
- Reviewers mention that while both platforms have strong ease of use scores, Text Request leads with a score of 9.3 compared to Reviews.io's 8.9. Users report that Text Request's interface is particularly user-friendly, making it easier for new users to navigate.
- Users say that Reviews.io shines in customer feedback collection, scoring 9.4, while Text Request scores 8.9. Reviewers highlight the effectiveness of Reviews.io's tools in gathering and analyzing customer reviews, which helps businesses improve their services.
- G2 users report that Reviews.io has a competitive edge in revenue reporting, with a score of 8.1, compared to Text Request's 7.8. Users mention that the detailed revenue insights provided by Reviews.io are crucial for tracking business performance.
- Users report that both platforms have similar scores in social networks monitoring, both at 8.0. However, reviewers mention that Reviews.io offers more comprehensive features for tracking social media engagement, which is beneficial for businesses looking to enhance their online presence.
Pricing
Entry-Level Pricing
Reviews.io
Essentials
$29.00
300 Review Invites Per Month
Build trust & drive conversions, it's easier than ever to get started.
- Product & Company Reviews
- Photo & Video Reviews
- Automated Review Collection
Text Request
Basic
Starting at $59.99
Per Month
- Autoresponder
- Escalation
- Message Template
Free Trial
Reviews.io
Free Trial is available
Text Request
No trial information availableRatings
Meets Requirements
9.2
497
9.2
835
Ease of Use
8.9
503
9.3
856
Ease of Setup
8.6
370
9.3
375
Ease of Admin
9.0
305
9.3
318
Quality of Support
9.7
502
9.4
736
Has the product been a good partner in doing business?
9.4
305
9.3
314
Product Direction (% positive)
9.4
455
9.4
841
Features by Category
Messenger
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
135
Not enough data
Feature Not Available
Channels
Not enough data
Feature Not Available
Not enough data
8.5
130
Not enough data
9.3
148
Not enough data
7.8
115
Not enough data
8.2
109
Customers
Not enough data
8.5
123
Not enough data
8.5
133
Not enough data
8.2
131
Not enough data
8.1
123
Not enough data
8.3
126
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant Messaging
Not enough data
8.2
547
Not enough data
8.6
632
Not enough data
8.4
596
Business Instant Messaging
Not enough data
7.2
474
Not enough data
7.0
459
Business Instant Messaging
Not enough data
8.2
553
Not enough data
8.9
612
Not enough data
8.2
530
Generative AI - Business Instant Messaging
Not enough data
7.2
24
AI - Business Instant Messaging
Not enough data
7.3
24
Not enough data
7.8
24
Not enough data
7.5
24
Not enough data
7.9
23
Agentic AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
Not enough data
8.7
166
Not enough data
9.0
173
Not enough data
8.6
160
Not enough data
8.6
157
Not enough data
8.0
136
Not enough data
8.4
147
Not enough data
8.5
157
Not enough data
8.1
139
SMS Platform
Not enough data
8.1
142
Not enough data
8.0
146
Not enough data
Feature Not Available
Not enough data
7.9
135
Not enough data
7.7
127
Not enough data
7.9
128
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collection
8.3
125
Not enough data
8.8
221
|
Verified
Not enough data
8.6
220
|
Verified
Not enough data
8.6
211
|
Verified
Not enough data
8.2
186
|
Verified
Not enough data
Agentic AI - Review Management
8.2
13
Not enough data
8.5
13
Not enough data
Moderation
8.9
211
|
Verified
Not enough data
8.9
204
|
Verified
Not enough data
8.3
176
|
Verified
Not enough data
Use Cases
9.0
197
|
Verified
Not enough data
8.6
175
|
Verified
Not enough data
9.1
204
|
Verified
Not enough data
Administration
7.7
163
|
Verified
Not enough data
8.0
101
Not enough data
8.5
172
|
Verified
Not enough data
8.8
175
|
Verified
Not enough data
Feature Not Available
Not enough data
Display Options
8.5
171
|
Verified
Not enough data
8.9
196
|
Verified
Not enough data
8.8
190
|
Verified
Not enough data
8.6
172
|
Verified
Not enough data
Generative AI
8.1
101
Not enough data
Consumer Intelligence
9.4
199
|
Verified
8.9
29
8.8
169
|
Verified
8.7
28
8.8
177
|
Verified
8.5
27
Reporting
8.0
149
7.7
25
8.3
156
|
Verified
7.7
25
9.1
192
|
Verified
8.8
28
Media Monitoring
7.9
150
|
Verified
8.0
27
8.0
148
|
Verified
7.8
25
8.1
150
|
Verified
7.9
25
In-House Management
Feature Not Available
8.3
26
Feature Not Available
8.8
26
Generative AI
7.9
75
Feature Not Available
Agentic AI - Online Reputation Management
8.1
25
Not enough data
8.7
24
Not enough data
8.6
23
Not enough data
8.5
24
Not enough data
8.6
24
Not enough data
8.7
24
Not enough data
Categories
Categories
Shared Categories
Reviews.io and Text Request are categorized as Online Reputation Management
Unique Categories
Reviews.io is categorized as Review Management
Text Request is categorized as Business Instant Messaging, SMS Marketing, and Conversational Marketing
Reviews
Reviewers' Company Size
Reviews.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Text Request
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
25.5%
Apparel & Fashion
8.6%
Consumer Goods
6.1%
Health, Wellness and Fitness
5.7%
Marketing and Advertising
3.7%
Other
50.3%
Hospital & Health Care
11.3%
Medical Practice
9.5%
Insurance
7.7%
Staffing and Recruiting
5.5%
Health, Wellness and Fitness
4.9%
Other
61.1%
Alternatives
Discussions
Reviews.io has no discussions with answers
What benefits have you had with Text Request?
1 Comment
HM
More understandingRead more
What are texting features?
1 Comment
CL
It works just like your phone. You can text patients exactly the same way. Patients can either call our pharmacy or text. They have a choice. More r going to...Read more
What is a Request text?
1 Comment
Official Response from Text Request
Text Request is the business texting platform built to ignite customer engagement. We’ve crafted plug-and-play messaging solutions to your everyday...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
