# Reviews.io vs SKEEPERS Ratings & Reviews Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Reviews.io excels in customer support, with users highlighting the quick response times and effective problem-solving capabilities of their support team. One user noted, "Always great customer service. Fast responses and really solving issues," which indicates a strong commitment to user satisfaction.
- **Users say** that SKEEPERS Ratings & Reviews offers a seamless integration experience, making it easy to set up and utilize reviews for enhancing seller ratings on platforms like Google. A user mentioned, "Getting our reviews set up was a very easy process," showcasing its user-friendly onboarding.
- **Reviewers mention** that Reviews.io provides a highly intuitive interface, making it easy for users to manage their reviews effectively. One user praised the platform's "good interface and product grouping," which contributes to a smoother day-to-day experience.
- **According to verified reviews** , SKEEPERS Ratings & Reviews is recognized for its customized solutions, with users appreciating the tailored support that surpasses other competitors. A user stated, "The value in what the monthly fee is far superior to other 3rd party review companies," indicating a strong perceived value.
- **G2 reviewers highlight** that Reviews.io has a significant advantage in overall user satisfaction, reflected in its higher G2 Score and star ratings. Users have expressed their appreciation for the platform's flexibility and the effectiveness of its technical support, with one noting, "Great flexibility and more importantly, technical support has been very responsive."
- **Users report** that while SKEEPERS Ratings & Reviews has a solid support system, it faces challenges in terms of overall user satisfaction compared to Reviews.io. The lower G2 Score suggests that there may be areas for improvement, particularly in user experience and support quality, as indicated by the feedback on their service quality.



| | Reviews.io | SKEEPERS Ratings & Reviews | 
|---|---|---|
| **Star Rating** | 4.8 out of 5 | 4.1 out of 5 | 
| **Total Reviews** | 652 | 33 | 
| **Largest Market Segment** | Small-Business (85.1% of reviews) | Small-Business (65.5% of reviews) | 
| **Entry Level Price** | $29.00 300 Review Invites Per Month | No pricing available | 

---
## Top Pros & Cons

### Reviews.io

Pros:
- Customer Support (91 reviews)
- Helpful (53 reviews)

Cons:
- Expensive (11 reviews)
- Poor Customer Support (8 reviews)

### SKEEPERS Ratings & Reviews

Pros:
- Customer Support (1 reviews)

Cons:
- Expensive (1 reviews)
- Feature Limitations (1 reviews)

---
## Ratings Comparison
| Rating | Reviews.io | SKEEPERS Ratings & Reviews | 
|---|---|---|
  | **Meets Requirements** | 9.2 (543 reviews) | 8.2 (17 reviews) | 
  | **Ease of Use** | 8.9 (549 reviews) | 8.2 (16 reviews) | 
  | **Ease of Setup** | 8.6 (417 reviews) | 7.6 (12 reviews) | 
  | **Ease of Admin** | 9.0 (317 reviews) | 7.7 (11 reviews) | 
  | **Quality of Support** | 9.6 (547 reviews) | 7.4 (16 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.4 (317 reviews) | 7.4 (11 reviews) | 
  | **Product Direction (% positive)** | 9.3 (492 reviews) | 5.6 (16 reviews) | 

---
## Pricing

### Reviews.io

#### Entry-Level Pricing

Plan: Essentials 

Price: $29.00 300 Review Invites Per Month

Description: Build trust & drive conversions, it's easier than ever to get started.

Key Features:
- Product & Company Reviews 
- Photo & Video Reviews 
- Automated Review Collection 

[Browse all 4 editions](https://www.g2.com/products/reviews-io/pricing)

#### Free Trial

Yes

### SKEEPERS Ratings & Reviews

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Experience Management

| Product | Score | Reviews |
|---|---|---|
| **Reviews.io** | N/A | N/A |
| **SKEEPERS Ratings & Reviews** | N/A | N/A |

#### Analytics

| Feature | Reviews.io | SKEEPERS Ratings & Reviews | 
|---|---|---|
| **Net Promoter Score (NPS)** | Not enough data | Not enough data | 
| **Customer Satisfaction (CSAT) Score** | Not enough data | Not enough data | 
| **Customer Effort Score (CES)** | Not enough data | Not enough data | 
| **Gamification** | Not enough data | Not enough data | 

#### Customization

| Feature | Reviews.io | SKEEPERS Ratings & Reviews | 
|---|---|---|
| **Stakeholder Management** | Not enough data | Not enough data | 
| **Multilanguage Support** | Not enough data | Not enough data | 
| **Multiple Branding Support** | Not enough data | Not enough data | 
| **Vertical-specific Solutions** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Reviews.io | SKEEPERS Ratings & Reviews | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI - Experience Management

| Feature | Reviews.io | SKEEPERS Ratings & Reviews | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Review Management

| Product | Score | Reviews |
|---|---|---|
| **Reviews.io** | 8.5/10 | 250 |
| **SKEEPERS Ratings & Reviews** | N/A | N/A |

#### Collection

| Feature | Reviews.io | SKEEPERS Ratings & Reviews | 
|---|---|---|
| **Authentication** | 8.3 (126 reviews) | Not enough data | 
| **Review Forms** | 8.8 (227 reviews) ✓ Verified | Not enough data | 
| **Personalization** | 8.6 (221 reviews) ✓ Verified | Not enough data | 
| **Engagement** | 8.6 (212 reviews) ✓ Verified | Feature Not Available | 
| **Community Q&A** | 8.2 (188 reviews) ✓ Verified | Feature Not Available | 

#### Agentic AI - Review Management

| Feature | Reviews.io | SKEEPERS Ratings & Reviews | 
|---|---|---|
| **Adaptive Learning** | 7.6 (14 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.0 (14 reviews) | Not enough data | 

#### Moderation

| Feature | Reviews.io | SKEEPERS Ratings & Reviews | 
|---|---|---|
| **Reviewer Validation** | 8.9 (212 reviews) ✓ Verified | Not enough data | 
| **Response Types** | 8.8 (205 reviews) ✓ Verified | Not enough data | 
| **Legal Agreements** | 8.3 (177 reviews) ✓ Verified | Not enough data | 

#### Use Cases

| Feature | Reviews.io | SKEEPERS Ratings & Reviews | 
|---|---|---|
| **E-commerce** | 9.0 (198 reviews) ✓ Verified | Not enough data | 
| **Retail** | 8.6 (176 reviews) ✓ Verified | Not enough data | 
| **Customer Service** | 9.0 (205 reviews) ✓ Verified | Not enough data | 

#### Administration

| Feature | Reviews.io | SKEEPERS Ratings & Reviews | 
|---|---|---|
| **Incentives** | 7.6 (164 reviews) ✓ Verified | Not enough data | 
| **Syndication** | 8.0 (102 reviews) | Feature Not Available | 
| **Insights** | 8.4 (173 reviews) ✓ Verified | Not enough data | 
| **Content** | 8.7 (177 reviews) ✓ Verified | Not enough data | 

#### Display Options

| Feature | Reviews.io | SKEEPERS Ratings & Reviews | 
|---|---|---|
| **Badges** | 8.5 (172 reviews) ✓ Verified | Not enough data | 
| **Widgets** | 8.9 (198 reviews) ✓ Verified | Not enough data | 
| **Integration & APIs** | 8.8 (193 reviews) ✓ Verified | Not enough data | 
| **Marketing** | 8.5 (174 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | Reviews.io | SKEEPERS Ratings & Reviews | 
|---|---|---|
| **AI Text Generation** | 8.0 (102 reviews) | Not enough data | 

### User-Generated Content

| Product | Score | Reviews |
|---|---|---|
| **Reviews.io** | N/A | N/A |
| **SKEEPERS Ratings & Reviews** | N/A | N/A |

#### Visual UGC

| Feature | Reviews.io | SKEEPERS Ratings & Reviews | 
|---|---|---|
| **Campaign Customization** | Not enough data | Not enough data | 
| **Widget Customization** | Not enough data | Not enough data | 
| **Widget** | Not enough data | Not enough data | 
| **Media Library** | Not enough data | Not enough data | 

#### Integrations

| Feature | Reviews.io | SKEEPERS Ratings & Reviews | 
|---|---|---|
| **Social Media** | Not enough data | Not enough data | 
| **Content Creation** | Not enough data | Not enough data | 
| **Marketing Automation** | Not enough data | Not enough data | 
| **Rights Management** | Not enough data | Not enough data | 

#### Support

| Feature | Reviews.io | SKEEPERS Ratings & Reviews | 
|---|---|---|
| **Onboarding** | Not enough data | Not enough data | 
| **24/7 Client Support** | Not enough data | Not enough data | 

#### Performance

| Feature | Reviews.io | SKEEPERS Ratings & Reviews | 
|---|---|---|
| **UGC Analytics** | Not enough data | Not enough data | 
| **Lazy-Loading** | Not enough data | Not enough data | 

### Online Reputation Management

| Product | Score | Reviews |
|---|---|---|
| **Reviews.io** | 8.3/10 | 272 |
| **SKEEPERS Ratings & Reviews** | N/A | N/A |

#### Consumer Intelligence

| Feature | Reviews.io | SKEEPERS Ratings & Reviews | 
|---|---|---|
| **Customer Feedback** | 9.4 (229 reviews) ✓ Verified | Not enough data | 
| **Competitive Intelligence** | 8.8 (171 reviews) ✓ Verified | Not enough data | 
| **Sentiment Analysis** | 8.8 (179 reviews) ✓ Verified | Not enough data | 

#### Reporting

| Feature | Reviews.io | SKEEPERS Ratings & Reviews | 
|---|---|---|
| **Revenue Reporting** | 7.9 (151 reviews) | Not enough data | 
| **Corporate Reporting** | 8.2 (159 reviews) ✓ Verified | Not enough data | 
| **Dashboard** | 9.1 (208 reviews) ✓ Verified | Not enough data | 

#### Media Monitoring

| Feature | Reviews.io | SKEEPERS Ratings & Reviews | 
|---|---|---|
| **Social Networks Monitoring** | 7.9 (151 reviews) ✓ Verified | Not enough data | 
| **Social Media Management** | 8.0 (149 reviews) ✓ Verified | Not enough data | 
| **Digital Media Monitoring** | 8.1 (152 reviews) ✓ Verified | Not enough data | 

#### In-House Management

| Feature | Reviews.io | SKEEPERS Ratings & Reviews | 
|---|---|---|
| **Employee Performance** | Feature Not Available | Not enough data | 
| **Team Workflow** | Feature Not Available | Not enough data | 

#### Generative AI

| Feature | Reviews.io | SKEEPERS Ratings & Reviews | 
|---|---|---|
| **AI Text Generation** | 7.8 (77 reviews) | Not enough data | 

#### Agentic AI - Online Reputation Management

| Feature | Reviews.io | SKEEPERS Ratings & Reviews | 
|---|---|---|
| **Autonomous Task Execution** | 7.8 (26 reviews) | Not enough data | 
| **Multi-step Planning** | 8.3 (25 reviews) | Not enough data | 
| **Cross-system Integration** | 8.6 (35 reviews) | Not enough data | 
| **Adaptive Learning** | 8.2 (25 reviews) | Not enough data | 
| **Proactive Assistance** | 8.3 (25 reviews) | Not enough data | 
| **Decision Making** | 8.3 (25 reviews) | Not enough data | 

---
## Categories
**Shared Categories (2):** [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management), [Review Management Software](https://www.g2.com/categories/review-management-software)


**Unique to SKEEPERS Ratings & Reviews (2):** [Experience Management Software](https://www.g2.com/categories/experience-management), [User-Generated Content Platforms](https://www.g2.com/categories/user-generated-content-platforms)


---
## Reviewer Demographics

### By Company Size

| Segment | Reviews.io | SKEEPERS Ratings & Reviews | 
|---|---|---|
| **Small-Business** | 85.1% | 65.5% | 
| **Mid-Market** | 14.1% | 27.6% | 
| **Enterprise** | 0.8% | 6.9% | 

### By Industry

#### Reviews.io

- **Retail:** 25.9%
- **Apparel & Fashion:** 8.6%
- **Consumer Goods:** 5.6%
- **Health, Wellness and Fitness:** 5.5%
- **Marketing and Advertising:** 3.9%
- **Food & Beverages:** 3.0%
- **Cosmetics:** 2.8%
- **Automotive:** 2.5%
- **Information Technology and Services:** 2.2%
- **Sporting Goods:** 2.0%
- **Other:** 37.9%

#### SKEEPERS Ratings & Reviews

- **Retail:** 13.8%
- **Marketing and Advertising:** 13.8%
- **Accounting:** 6.9%
- **Computer Software:** 6.9%
- **Luxury Goods & Jewelry:** 6.9%
- **Automotive:** 3.4%
- **Building Materials:** 3.4%
- **Computer Hardware:** 3.4%
- **Consumer Goods:** 3.4%
- **E-Learning:** 3.4%
- **Other:** 34.5%

---
## Alternatives

### Alternatives to Reviews.io

- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4201 reviews)
- [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) — 4.2/5 stars (809 reviews)
- [Okendo](https://www.g2.com/products/okendo/reviews) — 4.7/5 stars (420 reviews)
- [Yotpo](https://www.g2.com/products/yotpo/reviews) — 4.3/5 stars (265 reviews)
- [Trustpilot](https://www.g2.com/products/trustpilot/reviews) — 3.4/5 stars (261 reviews)
- [Shopper Approved](https://www.g2.com/products/shopper-approved/reviews) — 4.7/5 stars (238 reviews)
- [Feefo](https://www.g2.com/products/feefo/reviews) — 4.6/5 stars (153 reviews)
- [PowerReviews](https://www.g2.com/products/powerreviews/reviews) — 4.4/5 stars (196 reviews)
- [Podium](https://www.g2.com/products/podium/reviews) — 4.5/5 stars (2109 reviews)
- [Reputation](https://www.g2.com/products/reputation/reviews) — 4.5/5 stars (2469 reviews)

### Alternatives to SKEEPERS Ratings & Reviews

- [Trustpilot](https://www.g2.com/products/trustpilot/reviews) — 3.4/5 stars (261 reviews)
- [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) — 4.2/5 stars (809 reviews)
- [Yotpo](https://www.g2.com/products/yotpo/reviews) — 4.3/5 stars (265 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4201 reviews)
- [Emplifi](https://www.g2.com/products/emplifi-emplifi/reviews) — 4.4/5 stars (382 reviews)
- [Reputation](https://www.g2.com/products/reputation/reviews) — 4.5/5 stars (2469 reviews)
- [Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews) — 4.1/5 stars (1217 reviews)
- [Okendo](https://www.g2.com/products/okendo/reviews) — 4.7/5 stars (420 reviews)
- [Experience.com](https://www.g2.com/products/experience-com/reviews) — 4.8/5 stars (392 reviews)
- [Podium](https://www.g2.com/products/podium/reviews) — 4.5/5 stars (2109 reviews)

---
## Top Discussions

### Reviews.io

No discussions available for this product.

### SKEEPERS Ratings & Reviews

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/reviews-io-vs-skeepers-ratings-reviews)