Introducing G2.ai, the future of software buying.Try now
Compare Reviews.io and Sitejabber 
At a Glance
Market Segments
Small-Business (84.8% of reviews)
Small-Business (79.5% of reviews)
Entry-Level Pricing
$29.00 300 Review Invites Per Month
$200.00 Per Month
Reviews.io
Star Rating
(608)4.8 out of 5
Market Segments
Small-Business (84.8% of reviews)
Pros & Cons
Entry-Level Pricing
$29.00 300 Review Invites Per Month
Free Trial is available
Browse all 4 pricing plansSitejabber
Star Rating
(74)4.4 out of 5
Market Segments
Small-Business (79.5% of reviews)
Pros & Cons
Entry-Level Pricing
$200.00 Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Reviews.io excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Sitejabber. Users appreciate the platform's trustworthiness and the excellent customer support provided, which is often highlighted as a key strength.
- Users say that Reviews.io offers a more seamless integration experience, particularly with popular tools like Klaviyo. This ease of integration is a recurring theme in user feedback, making it easier for businesses to manage their reviews effectively.
- Reviewers mention that while Sitejabber has a user-friendly interface, they sometimes struggle with the review collection process. Some users felt overwhelmed when trying to gather reviews, indicating that the platform may not be as intuitive as they initially thought.
- According to verified reviews, Reviews.io stands out with its quick implementation and responsive support team. Users have praised the platform for its flexibility and the speed at which their queries are addressed, enhancing the overall user experience.
- Users highlight that Sitejabber's review conversion rates are impressive, particularly when utilizing their distribution tools. This feature allows businesses to manage review invites and responses efficiently, which is a significant advantage for those looking to enhance their online reputation.
- G2 reviewers note that while both platforms have their strengths, Reviews.io's higher volume of recent reviews suggests a more active user base, which can provide potential buyers with more reliable insights into the platform's current performance and user satisfaction.
Pricing
Entry-Level Pricing
Reviews.io
Essentials
$29.00
300 Review Invites Per Month
Build trust & drive conversions, it's easier than ever to get started.
- Product & Company Reviews
- Photo & Video Reviews
- Automated Review Collection
Sitejabber
Liftoff
$200.00
Per Month
Basic review sourcing capabilities for the budget-minded.
- Liftoff plans include two user licenses and a live session with an implementation specialist.
Free Trial
Reviews.io
Free Trial is available
Sitejabber
Free Trial is available
Ratings
Meets Requirements
9.2
502
8.5
51
Ease of Use
8.9
508
9.2
52
Ease of Setup
8.6
375
9.4
37
Ease of Admin
9.0
308
9.3
37
Quality of Support
9.6
507
8.7
45
Has the product been a good partner in doing business?
9.4
308
9.4
33
Product Direction (% positive)
9.3
460
6.3
44
Features by Category
Collection
8.3
126
7.3
16
8.8
223
|
Verified
7.3
18
8.6
221
|
Verified
7.5
16
8.6
212
|
Verified
7.9
20
8.1
187
|
Verified
7.0
14
Agentic AI - Review Management
7.6
14
Not enough data
8.0
14
Not enough data
Moderation
8.9
212
|
Verified
7.9
17
8.8
205
|
Verified
7.6
18
8.3
177
|
Verified
6.8
14
Use Cases
9.0
198
|
Verified
6.1
15
8.6
176
|
Verified
6.2
14
9.0
205
|
Verified
7.9
20
Administration
7.6
164
|
Verified
7.6
11
8.0
102
7.2
13
8.4
173
|
Verified
7.1
16
8.7
176
|
Verified
7.4
17
Feature Not Available
7.4
14
Display Options
8.5
172
|
Verified
7.6
16
8.9
197
|
Verified
6.7
14
8.8
192
|
Verified
6.1
15
8.6
173
|
Verified
8.0
15
Generative AI
8.0
102
7.0
5
Consumer Intelligence
9.4
202
|
Verified
7.9
23
8.8
170
|
Verified
7.0
19
8.8
178
|
Verified
7.1
18
Reporting
8.0
150
6.4
16
8.3
157
|
Verified
Feature Not Available
9.1
196
|
Verified
8.0
24
Media Monitoring
7.9
151
|
Verified
Feature Not Available
8.0
149
|
Verified
6.5
16
8.1
151
|
Verified
6.9
17
In-House Management
Feature Not Available
6.8
15
Feature Not Available
6.9
13
Generative AI
7.9
76
Not enough data
Agentic AI - Online Reputation Management
7.8
26
Not enough data
8.3
25
Not enough data
8.3
24
Not enough data
8.2
25
Not enough data
8.3
25
Not enough data
8.3
25
Not enough data
Categories
Categories
Shared Categories
Reviews.io and Sitejabber are categorized as Online Reputation Management and Review Management
Unique Categories
Reviews.io has no unique categories
Sitejabber has no unique categories
Reviews
Reviewers' Company Size
Reviews.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sitejabber
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
25.6%
Apparel & Fashion
8.7%
Consumer Goods
6.0%
Health, Wellness and Fitness
5.7%
Marketing and Advertising
3.7%
Other
50.3%
Retail
9.6%
Consumer Goods
8.2%
Information Technology and Services
6.8%
Computer Software
6.8%
Marketing and Advertising
5.5%
Other
63.0%
Discussions
Reviews.io has no discussions with answers
Is Sitejabber a legitimate site?
1 Comment
SR
Many people use it to read the reviews. Sitejabber allows viewers across the globe to read reviews about businesses that they can’t read on any other site....Read more
Is Sitejabber free?
1 Comment
SR
Yes, Its free and worth writing reviews. Sitejabber has world wide recognition.
ThanksRead more
Sitejabber has no more discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
