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At a Glance
Market Segments
Small-Business (84.8% of reviews)
Small-Business (69.2% of reviews)
Entry-Level Pricing
$29.00 300 Review Invites Per Month
No pricing available
Reviews.io
Star Rating
(604)4.8 out of 5
Market Segments
Small-Business (84.8% of reviews)
Pros & Cons
Entry-Level Pricing
$29.00 300 Review Invites Per Month
Free Trial is available
Browse all 4 pricing planseKomi
Star Rating
(14)2.8 out of 5
Market Segments
Small-Business (69.2% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about eKomiSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Reviews.io excels in Quality of Support with a score of 9.6, while eKomi falls short with a score of 3.8. Reviewers mention that the responsiveness and helpfulness of the support team at Reviews.io significantly enhance the user experience.
- Reviewers say that Reviews.io offers superior Ease of Use with a score of 9.0 compared to eKomi's 6.2. Users on G2 highlight that the intuitive interface of Reviews.io makes it easier for small businesses to navigate and utilize the software effectively.
- Users say that the Review Forms feature in Reviews.io, scoring 8.9, allows for greater customization and personalization compared to eKomi's score of 4.7. Reviewers mention that this flexibility helps businesses tailor their feedback collection to better suit their audience.
- G2 users report that Reviews.io shines in Consumer Intelligence with high scores in Customer Feedback (9.5) and Sentiment Analysis (8.9), while eKomi lacks in these areas, scoring lower overall. Users mention that the insights gained from Reviews.io's analytics tools are invaluable for improving customer engagement.
- Users on G2 highlight that Reviews.io's Dashboard feature, scoring 9.2, provides a comprehensive overview of performance metrics, whereas eKomi's dashboard lacks depth and usability, leading to a score of 4.2. Reviewers mention that the clarity and accessibility of data in Reviews.io help businesses make informed decisions.
- Reviewers mention that the Incentives feature in Reviews.io, with a score of 7.8, is more effective in driving customer engagement compared to eKomi's score of 4.2. Users report that the ability to offer rewards for reviews enhances participation and feedback quality in Reviews.io.
Pricing
Entry-Level Pricing
Reviews.io
Essentials
$29.00
300 Review Invites Per Month
Build trust & drive conversions, it's easier than ever to get started.
- Product & Company Reviews
- Photo & Video Reviews
- Automated Review Collection
eKomi
No pricing availableFree Trial
Reviews.io
Free Trial is available
eKomi
No trial information availableRatings
Meets Requirements
9.2
497
4.8
11
Ease of Use
8.9
503
6.2
11
Ease of Setup
8.6
370
5.8
6
Ease of Admin
9.0
305
4.2
6
Quality of Support
9.7
502
3.8
10
Has the product been a good partner in doing business?
9.4
305
3.1
6
Product Direction (% positive)
9.4
455
4.7
11
Features by Category
Collection
8.3
125
6.3
5
8.8
221
|
Verified
4.7
6
8.6
220
|
Verified
5.0
6
8.6
211
|
Verified
5.6
6
8.2
186
|
Verified
5.0
6
Agentic AI - Review Management
8.2
13
Not enough data
8.5
13
Not enough data
Moderation
8.9
211
|
Verified
5.6
6
8.9
204
|
Verified
4.2
6
8.3
176
|
Verified
5.0
6
Use Cases
9.0
197
|
Verified
5.6
6
8.6
175
|
Verified
5.6
6
9.1
204
|
Verified
4.2
6
Administration
7.7
163
|
Verified
4.2
6
8.0
101
4.7
6
8.5
172
|
Verified
4.7
6
8.8
175
|
Verified
4.7
6
Feature Not Available
4.7
6
Display Options
8.5
171
|
Verified
4.4
6
8.9
196
|
Verified
3.9
6
8.8
190
|
Verified
4.4
6
8.6
172
|
Verified
5.0
6
Generative AI
8.1
101
Not enough data
Consumer Intelligence
9.4
199
|
Verified
Not enough data
8.8
169
|
Verified
Not enough data
8.8
177
|
Verified
Not enough data
Reporting
8.0
149
Not enough data
8.3
156
|
Verified
Not enough data
9.1
192
|
Verified
Not enough data
Media Monitoring
7.9
150
|
Verified
Not enough data
8.0
148
|
Verified
Not enough data
8.1
150
|
Verified
Not enough data
In-House Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
7.9
75
Not enough data
Agentic AI - Online Reputation Management
8.1
25
Not enough data
8.7
24
Not enough data
8.6
23
Not enough data
8.5
24
Not enough data
8.6
24
Not enough data
8.7
24
Not enough data
Categories
Categories
Shared Categories
Reviews.io and eKomi are categorized as Review Management
Unique Categories
Reviews.io is categorized as Online Reputation Management
eKomi has no unique categories
Reviews
Reviewers' Company Size
Reviews.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
eKomi
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
25.5%
Apparel & Fashion
8.6%
Consumer Goods
6.1%
Health, Wellness and Fitness
5.7%
Marketing and Advertising
3.7%
Other
50.3%
Retail
23.1%
Chemicals
15.4%
Accounting
15.4%
Telecommunications
7.7%
Public Safety
7.7%
Other
30.8%
Discussions
Reviews.io has no discussions with answers
eKomi has no discussions with answers
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