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At a Glance
Market Segments
Mid-Market (67.9% of reviews)
Small-Business (74.1% of reviews)
Entry-Level Pricing
No pricing available
Free Forever
Reviewbox
Star Rating
(28)4.7 out of 5
Market Segments
Mid-Market (67.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about ReviewboxYotpo
Star Rating
(257)4.3 out of 5
Market Segments
Small-Business (74.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free Forever
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Yotpo excels in customer feedback collection with a score of 9.1, while Reviewbox also performs well but slightly lower at 8.4. Reviewers mention that Yotpo's user-friendly interface for gathering reviews is a standout feature.
- Reviewers mention that Reviewbox offers superior quality of support, scoring an impressive 9.9 compared to Yotpo's 8.8. Users on G2 highlight the responsiveness and helpfulness of Reviewbox's support team as a key advantage.
- G2 users indicate that Yotpo has a more extensive integration capability, particularly with e-commerce platforms, scoring 8.4 in e-commerce use cases, while Reviewbox scores 7.7. Users say that Yotpo's seamless integration with Shopify and Magento is a significant benefit for online retailers.
- Users report that Reviewbox shines in ease of setup, achieving a score of 9.2, compared to Yotpo's 8.0. Reviewers mention that the straightforward onboarding process of Reviewbox makes it easier for small businesses to get started quickly.
- Reviewers mention that Yotpo's loyalty experience features, such as gamification and loyalty cards, score well at 8.1, but Reviewbox's loyalty analytics at 7.7 are seen as less robust. Users say that Yotpo's gamification features help enhance customer engagement effectively.
- Users on G2 highlight that Reviewbox's reporting capabilities, particularly in revenue reporting, score 8.4, while Yotpo's reporting features are slightly lower at 8.1. Reviewers mention that Reviewbox's detailed insights into customer behavior are invaluable for strategic decision-making.
Pricing
Entry-Level Pricing
Reviewbox
No pricing availableYotpo
Free
Free Forever
Up to 50 monthly orders,
Review Request Emails,
On-site Widgets,
Moderation & Commenting,
Social Push & SEO Page,
And more.
Free Trial
Reviewbox
Free Trial is available
Yotpo
Free Trial is available
Ratings
Meets Requirements
9.5
28
8.6
206
Ease of Use
8.5
28
8.5
208
Ease of Setup
9.2
13
8.1
140
Ease of Admin
9.2
13
8.2
127
Quality of Support
9.9
27
8.8
199
Has the product been a good partner in doing business?
10.0
13
8.5
124
Product Direction (% positive)
9.6
28
8.1
192
Features by Category
Integration
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Store Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Online Marketplace Optimization Tools
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administration
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - E-Commerce Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collection
Feature Not Available
7.8
44
|
Verified
Not enough data
8.1
59
|
Verified
Not enough data
7.6
58
|
Verified
Not enough data
7.9
54
|
Verified
Not enough data
8.0
49
|
Verified
Agentic AI - Review Management
Not enough data
7.1
7
Not enough data
6.7
7
Moderation
Not enough data
8.1
60
|
Verified
Not enough data
8.0
56
|
Verified
Feature Not Available
7.7
44
|
Verified
Use Cases
Not enough data
8.5
62
|
Verified
Not enough data
7.8
44
|
Verified
Feature Not Available
8.2
54
|
Verified
Administration
Feature Not Available
7.5
52
|
Verified
Feature Not Available
7.5
41
|
Verified
Not enough data
8.0
51
|
Verified
Not enough data
8.1
52
|
Verified
Not enough data
7.5
34
|
Verified
Display Options
Not enough data
7.5
40
|
Verified
Feature Not Available
7.9
57
|
Verified
Not enough data
7.6
57
|
Verified
Feature Not Available
7.6
51
|
Verified
Generative AI
Not enough data
6.4
14
Loyalty Experience
Not enough data
8.2
37
Not enough data
8.2
37
Not enough data
7.3
30
Not enough data
8.0
33
Not enough data
7.0
22
Not enough data
7.6
27
Loyalty Platform
Not enough data
7.8
31
Not enough data
7.9
27
Not enough data
7.7
30
Not enough data
7.2
23
Not enough data
7.5
33
Agentic AI - Loyalty Management
Not enough data
4.0
7
Not enough data
5.2
7
Not enough data
5.0
7
Not enough data
4.0
7
Visual UGC
Not enough data
7.7
5
Not enough data
6.7
5
Not enough data
7.7
5
Not enough data
7.0
5
Integrations
Not enough data
7.3
5
Not enough data
7.7
5
Not enough data
8.0
5
Not enough data
7.7
5
Support
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Advocacy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
Not enough data
9.1
48
|
Verified
Not enough data
Feature Not Available
Not enough data
8.6
38
|
Verified
Reporting
Not enough data
8.1
18
Not enough data
8.0
36
|
Verified
Not enough data
8.5
52
|
Verified
Media Monitoring
Not enough data
7.1
15
Not enough data
7.9
34
|
Verified
Not enough data
8.2
28
In-House Management
Not enough data
Feature Not Available
Not enough data
7.7
15
Generative AI
Not enough data
Not enough data
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Reviewbox and Yotpo are categorized as Review Management
Unique Categories
Reviewbox is categorized as Online Marketplace Optimization Tools and E-Commerce Analytics
Yotpo is categorized as Customer Advocacy, User-Generated Content, Loyalty Management, and Online Reputation Management
Reviews
Reviewers' Company Size
Reviewbox
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Yotpo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Wholesale
10.7%
Sporting Goods
10.7%
Marketing and Advertising
10.7%
Consumer Goods
10.7%
Building Materials
10.7%
Other
46.4%
Retail
20.6%
Apparel & Fashion
12.3%
Consumer Goods
11.5%
Health, Wellness and Fitness
7.0%
Food & Beverages
4.9%
Other
43.6%
Discussions
Reviewbox has no discussions with answers
What is Yotpo used for?
1 Comment
MP
Yotpo is a customer engagement and retention platform that helps e-commerce brands build trust, increase conversions, and grow customer lifetime value. It...Read more
Yotpo has no more discussions with answers
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