Compare Reviewbox and Trustpilot 
At a Glance
Market Segments
Mid-Market (67.9% of reviews)
Small-Business (62.0% of reviews)
Entry-Level Pricing
No pricing available
Starting at $299.00
Reviewbox
Star Rating
(28)4.7 out of 5
Market Segments
Mid-Market (67.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about ReviewboxTrustpilot
Star Rating
(246)3.4 out of 5
Market Segments
Small-Business (62.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $299.00
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Trustpilot is recognized for its simplicity and ease of use, with users appreciating the straightforward process of writing reviews. This user-friendly approach has made it a go-to platform for many seeking to share their experiences.
- Users say Reviewbox excels in providing a comprehensive management system for customer feedback, allowing teams to handle reviews and Q&As from a single portal. This feature has notably improved response times, leading to higher customer satisfaction as users feel acknowledged and valued.
- Reviewers mention that while Trustpilot is seen as the industry standard for public customer reviews, it faces challenges in customization options. Users have noted that the platform could benefit from more tailored features to better fit specific business needs.
- According to verified reviews, Reviewbox stands out with its robust support and implementation process, receiving high praise for its quick setup and ease of administration. Users have highlighted how this efficiency allows them to focus more on gathering and acting on feedback rather than getting bogged down in technicalities.
- G2 reviewers indicate that Trustpilot has a larger market presence, particularly among small businesses, but its overall satisfaction scores are lower compared to Reviewbox. This suggests that while Trustpilot is widely used, it may not meet the expectations of all users as effectively as Reviewbox does.
- Users report that Reviewbox's focus on real-time feedback is crucial for identifying and addressing product issues promptly. This proactive approach has been a game-changer for many, allowing businesses to improve their offerings based on immediate customer insights.
Pricing
Entry-Level Pricing
Reviewbox
No pricing availableTrustpilot
Plus plan
Starting at $299.00
Build trust faster with more review invitations and begin driving awareness with a collection of showcasing tools.
- 8 widgets
- 3 User logins
- 200 monthly invitations
Free Trial
Reviewbox
Free Trial is available
Trustpilot
Free Trial is available
Ratings
Meets Requirements
9.5
28
7.5
209
Ease of Use
8.5
28
8.0
213
Ease of Setup
9.2
13
7.7
121
Ease of Admin
9.2
13
7.8
107
Quality of Support
9.9
27
7.0
196
Has the product been a good partner in doing business?
10.0
13
6.8
105
Product Direction (% positive)
9.6
28
6.2
206
Features by Category
Integration
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Store Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Online Marketplace Optimization Tools
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administration
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - E-Commerce Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collection
Feature Not Available
5.9
37
|
Verified
Not enough data
6.4
38
|
Verified
Not enough data
5.8
34
|
Verified
Not enough data
6.6
32
|
Verified
Not enough data
Feature Not Available
Agentic AI - Review Management
Not enough data
5.7
10
Not enough data
5.7
10
Moderation
Not enough data
5.8
30
|
Verified
Not enough data
5.9
32
|
Verified
Feature Not Available
6.0
27
|
Verified
Use Cases
Not enough data
6.4
29
|
Verified
Not enough data
6.3
28
|
Verified
Feature Not Available
5.7
30
|
Verified
Administration
Feature Not Available
Feature Not Available
Feature Not Available
6.5
26
|
Verified
Not enough data
6.5
26
|
Verified
Not enough data
6.3
28
|
Verified
Not enough data
Feature Not Available
Display Options
Not enough data
6.4
29
|
Verified
Feature Not Available
5.8
29
|
Verified
Not enough data
5.6
27
|
Verified
Feature Not Available
5.9
29
|
Verified
Generative AI
Not enough data
5.6
16
Consumer Intelligence
Not enough data
7.7
88
|
Verified
Not enough data
6.8
65
Not enough data
7.0
62
|
Verified
Reporting
Not enough data
Feature Not Available
Not enough data
6.7
54
|
Verified
Not enough data
7.7
82
|
Verified
Media Monitoring
Not enough data
6.6
52
|
Verified
Not enough data
6.6
53
|
Verified
Not enough data
Feature Not Available
In-House Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
6.4
14
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Reviewbox and Trustpilot are categorized as Review Management
Unique Categories
Reviewbox is categorized as Online Marketplace Optimization Tools and E-Commerce Analytics
Trustpilot is categorized as Online Reputation Management
Reviews
Reviewers' Company Size
Reviewbox
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Trustpilot
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Wholesale
10.7%
Sporting Goods
10.7%
Marketing and Advertising
10.7%
Building Materials
10.7%
Consumer Goods
10.7%
Other
46.4%
Financial Services
15.0%
Retail
7.3%
Marketing and Advertising
5.6%
Computer Software
4.7%
Apparel & Fashion
3.8%
Other
63.7%
Discussions
Reviewbox has no discussions with answers
How does Trustpilot work with Google shopping exactly?
4 Comments
HY
https://ltddeals.in/topicmojo/Read more
A risk calling for a solution
1 Comment
FA
Hi Iam very happy to be hear and read your wonderful article. Thanks a lot by this i learnt much new things and etc..Read more
Divergences between evaluations -- TrustPilot & Shopper Approved
1 Comment
OB
From what I can see the amount of reviews on Trustpilot is far less then what Shopperapproved has, so this why they look the way they do, not to say that...Read more
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