# Revenue.io vs Vonage Contact Center (formerly NewVoiceMedia) Comparison - What are their main differences? At a Glance Star Rating **Revenue.io** [ 4.7/5(579) ](https://www.g2.com/products/revenue-io/reviews#reviews) **Vonage Contact Center (formerly NewVoiceMedia)**[ 4.2/5(104) ](https://www.g2.com/products/vonage-contact-center-formerly-newvoicemedia/reviews#reviews) Market Segments **Revenue.io** Mid-Market (60.5% of reviews) **Vonage Contact Center (formerly NewVoiceMedia)** Mid-Market (52.0% of reviews) Pros & Cons **Revenue.io** [ Customer Support (32) ](https://www.g2.com/products/revenue-io/reviews?filters%5Bsentiment_snippet%5D=1776348&qs=pros-and-cons#reviews)[ Ease of Use (28) ](https://www.g2.com/products/revenue-io/reviews?filters%5Bsentiment_snippet%5D=1775200&qs=pros-and-cons#reviews)[ Call Issues (10) ](https://www.g2.com/products/revenue-io/reviews?filters%5Bsentiment_snippet%5D=1776736&qs=pros-and-cons#reviews)[ Missing Features (8) ](https://www.g2.com/products/revenue-io/reviews?filters%5Bsentiment_snippet%5D=1777317&qs=pros-and-cons#reviews) **Vonage Contact Center (formerly NewVoiceMedia)** [ Ease of Use (21) ](https://www.g2.com/products/vonage-contact-center-formerly-newvoicemedia/reviews?filters%5Bsentiment_snippet%5D=1297492&qs=pros-and-cons#reviews)[ Customer Support (18) ](https://www.g2.com/products/vonage-contact-center-formerly-newvoicemedia/reviews?filters%5Bsentiment_snippet%5D=1296015&qs=pros-and-cons#reviews)[ Call Issues (6) ](https://www.g2.com/products/vonage-contact-center-formerly-newvoicemedia/reviews?filters%5Bsentiment_snippet%5D=1296263&qs=pros-and-cons#reviews)[ Customization Difficulty (5) ](https://www.g2.com/products/vonage-contact-center-formerly-newvoicemedia/reviews?filters%5Bsentiment_snippet%5D=1297623&qs=pros-and-cons#reviews) Entry-Level Pricing **Revenue.io** No pricing available **Vonage Contact Center (formerly NewVoiceMedia)** No pricing available Summary AI Generated Summary AI-generated. Powered by real user reviews. - **G2 reviewers report** that Vonage Contact Center excels in **omnichannel support** , with users appreciating its AI-powered insights and seamless Salesforce integration. This makes it a strong choice for businesses looking for a comprehensive communication solution. - **Users say** Revenue.io stands out for its **ease of use** , with many highlighting its intuitive interface that simplifies daily tasks and communication. The ability to upload files and media for client interactions is particularly praised, making it feel like a modern messaging platform. - **According to verified reviews** , Vonage Contact Center is recognized for its **robust support** and mature feature set, which users find helpful in solving various business problems. This reliability can be a significant advantage for teams that require consistent performance. - **Reviewers mention** that Revenue.io's **Salesforce native integration** is a game-changer, allowing for timely and accurate data logging without the need for third-party APIs. This reliability enhances user confidence in the system's performance. - **G2 reviewers highlight** that while Vonage Contact Center has a solid feature set, it faces challenges in **ease of setup** compared to Revenue.io, which is noted for its straightforward onboarding process. This can be a crucial factor for teams looking to minimize downtime during implementation. - **Users report** that Revenue.io offers superior **quality of support** , with many praising its responsiveness and helpfulness. This level of support can significantly impact user satisfaction and overall experience, especially for teams that rely heavily on customer interactions. Pricing Entry-Level Pricing **Revenue.io** Revenue.io No pricing available **Vonage Contact Center (formerly NewVoiceMedia)** Vonage Contact Center (formerly NewVoiceMedia) No pricing available Free Trial **Revenue.io** Revenue.io No trial information available **Vonage Contact Center (formerly NewVoiceMedia)** Vonage Contact Center (formerly NewVoiceMedia) No trial information available Ratings Meets Requirements 9.2 405 8.6 83 Ease of Use 9.3 412 8.4 85 Ease of Setup 9.0 168 8.4 63 Ease of Admin 9.0 157 7.7 37 Quality of Support 9.5 396 8.6 76 Has the product been a good partner in doing business? 9.6 155 8.8 36 Product Direction (% positive) 9.0 375 7.9 83 Features by Category Call & Contact Center[Hide 47 FeaturesShow 47 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality Call Reporting Not enough data Not enough data Automatic Call Distribution Not enough data Not enough data Call Whispering Not enough data Not enough data Callback Scheduling Not enough data Not enough data CRM Not enough data Not enough data Call Tagging Not enough data Not enough data Dashboard Not enough data Not enough data Call Recording Not enough data Not enough data Alerts/Escalation Not enough data Not enough data AI Copilot Not enough data Not enough data Call Transcription Not enough data Not enough data Queue Management Not enough data Not enough data Manual Dialer Not enough data Not enough data Call Tracking Not enough data Not enough data Auto-Dialer Not enough data Not enough data Call Monitoring Not enough data Not enough data Activity Tracking Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Contact Management Not enough data Not enough data Sentiment Analysis Not enough data Not enough data Progressive Dialer Not enough data Not enough data Voice Recognition Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Monitoring Not enough data Not enough data IVR Not enough data Not enough data Call Logging Not enough data Not enough data Chatbot Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Outbound Call Center Not enough data Not enough data Interaction Tracking Not enough data Not enough data Voice Mail Not enough data Not enough data Call Routing Not enough data Not enough data Automated Responses Not enough data Not enough data API Not enough data Not enough data Call Transfer Not enough data Not enough data AI Summarization Not enough data Not enough data Call Center Management Not enough data Not enough data Inbound Call Center Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Chat/Messaging Not enough data Not enough data Predictive Dialer Not enough data Not enough data Blended Call Center Not enough data Not enough data Caller ID Not enough data Not enough data Generative AI Not enough data Not enough data Performance Management Not enough data Not enough data Computer Telephony Integration Not enough data Not enough data Call Scripting Not enough data Not enough data Sales Gamification[Hide 18 FeaturesShow 18 Features](javascript:void(0);) Not enough data Not enough data Competition Competition Templates Not enough data Not enough data Custom Competitions Not enough data Not enough data Team Competitions Not enough data Not enough data Simultaneous Competitions Not enough data Not enough data Competition Adjustments Not enough data Not enough data Awards and Incentives Not enough data Not enough data Agentic AI - Sales Gamification Autonomous Task Execution Not enough data Not enough data Integrations CRM Integration Not enough data Not enough data Social Collaboration Integration Not enough data Not enough data TV Streaming Not enough data Feature Not Available Platform Reporting Not enough data Not enough data User, Role, and Access Management Not enough data Not enough data Enterprise Scalability Not enough data Not enough data Data Import & Export Tools Not enough data Not enough data Performance and Reliability Not enough data Not enough data Employee Features User Profiles Not enough data Not enough data Notifications Not enough data Not enough data Mobile Not enough data Not enough data Sales Engagement[Hide 39 FeaturesShow 39 Features](javascript:void(0);) 9.2 117 Not enough data Integrated Workflows Task Management 9.3(won by default) 94 Not enough data Email Tracking/Automation 9.5(won by default) 90 Not enough data Calls and Voice 9.5(won by default) 104 Not enough data Other Outreach Options 9.4(won by default) 84 Not enough data CRM Integration 9.6(won by default) 98 Not enough data Calendar 9.2(won by default) 82 Not enough data Shared Records 9.5(won by default) 79 Not enough data Business Process Automation Not enough data Not enough data Performance Management Not enough data Not enough data Calendar Management Not enough data Not enough data Sales Pipeline Management Not enough data Not enough data Communication Management Not enough data Not enough data Campaign Management Not enough data Not enough data Repeatability and Reportability Content Management 9.5(won by default) 82 Not enough data Workflow Management 9.5(won by default) 85 Not enough data Workflow Performance 9.5(won by default) 85 Not enough data Sales Coaching and Insights 9.3(won by default) 81 Not enough data Gamification 8.9(won by default) 73 Not enough data AI and Automation Lead Prioritization 9.1(won by default) 71 Not enough data Lead Scoring 9.2(won by default) 71 Not enough data Best Time of Day Scheduling 9.3(won by default) 70 Not enough data Buyer Intelligence 9.2(won by default) 67 Not enough data Machine Learning 9.1(won by default) 69 Not enough data Generative AI AI Text Generation 7.6(won by default) 9 Not enough data Generative AI Not enough data Not enough data Lead Generation Not enough data Not enough data Agentic AI - Sales Engagement Autonomous Task Execution Not enough data Not enough data Multi-step Planning Not enough data Not enough data Cross-system Integration Not enough data Not enough data Adaptive Learning Not enough data Not enough data Natural Language Interaction Not enough data Not enough data Proactive Assistance Not enough data Not enough data Decision Making Not enough data Not enough data Strategic Planning Not enough data Not enough data Additional Functionality Prospecting Tools Not enough data Not enough data Reporting/Analytics Not enough data Not enough data AI Copilot Not enough data Not enough data Auto-Dialer Not enough data Not enough data For Sales Teams/Organizations Not enough data Not enough data Auto Dialer[Hide 76 FeaturesShow 76 Features](javascript:void(0);) Not enough data 8.5 16 Dialing Options Preview Dialing Not enough data 8.5(won by default) 14 | Verified Progressive Dialing Not enough data 8.5(won by default) 12 | Verified Predictive Dialing Not enough data Not enough data Agent Tools Whisper Coaching Not enough data 8.9(won by default) 12 | Verified Callback Scheduling Not enough data 8.5(won by default) 13 | Verified Call Recording Not enough data 8.9(won by default) 14 | Verified Real-Time Data Not enough data Not enough data Live Chat Not enough data Not enough data Call Scheduling Not enough data Not enough data Automation Voice Activity Detection Not enough data 8.3(won by default) 12 | Verified Interactive Voice Response (IVR) Not enough data 8.5(won by default) 13 | Verified Call Scrubbing Not enough data 8.6(won by default) 12 Agentic AI - Auto Dialer Autonomous Task Execution Not enough data Not enough data Cross-system Integration Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Computer Telephony Integration Not enough data Not enough data AI Capabilities - Auto Dialer Call Prioritization and List Optimization Not enough data Not enough data Compliance Monitoring Not enough data Not enough data Speech Analytics and Sentiment Analysis Not enough data Not enough data Call Monitoring Not enough data Not enough data Real-Time Monitoring Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Text to Speech Not enough data Not enough data Additional Functionality AI Copilot Not enough data Not enough data Activity Tracking Not enough data Not enough data Call Routing Not enough data Not enough data Call Scripting Not enough data Not enough data Contact Management Not enough data Not enough data Power Dialer Not enough data Not enough data Preview Dialer Not enough data Not enough data Auto-Dialer Not enough data Not enough data Call Tracking Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Customer Database Not enough data Not enough data Lead Management Not enough data Not enough data Predictive Dialer Not enough data Not enough data Call Center Management Not enough data Not enough data Integrations Management Not enough data Not enough data Activity Dashboard Not enough data Not enough data Automatic Call Distribution Not enough data Not enough data Campaign Management Not enough data Not enough data Generative AI Not enough data Not enough data Interaction Tracking Not enough data Not enough data Caller ID Not enough data Not enough data Call Transfer Not enough data Not enough data Call Disposition Not enough data Not enough data Voice Mail Not enough data Not enough data Chat/Messaging Not enough data Not enough data Automatic Outbound Dialer Not enough data Not enough data Call Reporting Not enough data Not enough data API Not enough data Not enough data Contact Database Not enough data Not enough data Lead Capture Not enough data Not enough data CRM Not enough data Not enough data Call List Management Not enough data Not enough data Progressive Dialer Not enough data Not enough data Campaign Specific Caller ID Not enough data Not enough data List Management Not enough data Not enough data Customizable Fields Not enough data Not enough data AI/Machine Learning Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Multi-Campaign Not enough data Not enough data Workflow Management Not enough data Not enough data Call Logging Not enough data Not enough data Lead Distribution Not enough data Not enough data Queue Management Not enough data Not enough data Inbound Call Center Not enough data Not enough data For Sales Teams/Organizations Not enough data Not enough data Data Security Not enough data Not enough data Outbound Call Center Not enough data Not enough data Performance Management Not enough data Not enough data Compliance Management Not enough data Not enough data Mobile Access Not enough data Not enough data Email Management Not enough data Not enough data Conversation Intelligence[Hide 48 FeaturesShow 48 Features](javascript:void(0);) 9.2 122 Not enough data Call Analytics Call Recording 9.7(won by default) 112 | Verified Not enough data Machine Learning 9.3(won by default) 99 | Verified Not enough data Call Analysis 9.6(won by default) 106 | Verified Not enough data Lead Qualification 9.1(won by default) 92 | Verified Not enough data Trend Analysis Not enough data Not enough data Real-Time Data Not enough data Not enough data AI/Machine Learning Not enough data Not enough data Artificial Intelligence - Conversation Intelligence Customer Scoring 9.4(won by default) 88 | Verified Not enough data Speech-to-Text 9.2(won by default) 98 | Verified Not enough data Sentiment Analysis Not enough data Not enough data Generative AI AI Text Summarization 8.7(won by default) 9 Not enough data Generative AI Not enough data Not enough data Agentic AI - Conversation Intelligence Autonomous Task Execution Not enough data Not enough data Multi-step Planning Not enough data Not enough data Cross-system Integration Not enough data Not enough data Adaptive Learning Not enough data Not enough data Natural Language Interaction Not enough data Not enough data Proactive Assistance Not enough data Not enough data Decision Making Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Forecasting Not enough data Not enough data Additional Functionality Performance Metrics Not enough data Not enough data Keyword Filtering Not enough data Not enough data Natural Language Processing Not enough data Not enough data For Contact Centers Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Call Tracking Not enough data Not enough data Alerts/Notifications Not enough data Not enough data AI Copilot Not enough data Not enough data Automatic Transcription Not enough data Not enough data Playbooks Not enough data Not enough data Employee Coaching Tools Not enough data Not enough data Text Mining Not enough data Not enough data Trend/Problem Indicators Not enough data Not enough data Notes Management Not enough data Not enough data Retention Tracking Not enough data Not enough data Feedback Management Not enough data Not enough data Recommendations Not enough data Not enough data Dashboard Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Compliance Tracking Not enough data Not enough data API Not enough data Not enough data Rules-Based Workflow Not enough data Not enough data Intent Recognition Not enough data Not enough data Tagging Not enough data Not enough data Collaboration Tools Not enough data Not enough data Prioritization Not enough data Not enough data SMS Marketing[Hide 76 FeaturesShow 76 Features](javascript:void(0);) Not enough data 9.1 6 Text Messaging Bulk SMS Not enough data 9.2(won by default) 6 Two-Way Text Messaging Not enough data 9.4(won by default) 6 Text Scheduler Not enough data 8.3(won by default) 6 Automatic Replies Not enough data 9.2(won by default) 6 Automatic URL Shortening Not enough data 9.2(won by default) 6 MMS Marketing Not enough data 9.4(won by default) 6 Personalization Not enough data 9.2(won by default) 6 Transactional SMS Not enough data 9.2(won by default) 6 Link Shortening Not enough data Not enough data SMS Messaging Not enough data Not enough data Scheduled Messaging Not enough data Not enough data Chat/Messaging Not enough data Not enough data 2-Way Messaging Not enough data Not enough data SMS Platform Reporting Not enough data 9.4(won by default) 6 Marketing Automation Not enough data 8.3(won by default) 6 White Label Not enough data 8.9(won by default) 6 Text-to-Landline Not enough data 9.7(won by default) 6 Short Codes Not enough data 8.9(won by default) 6 API Integration Not enough data 9.7(won by default) 6 QR Codes Not enough data Not enough data Agentic AI - SMS Marketing Autonomous Task Execution Not enough data Not enough data Multi-step Planning Not enough data Not enough data Cross-system Integration Not enough data Not enough data Natural Language Interaction Not enough data Not enough data Proactive Assistance Not enough data Not enough data Decision Making Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Campaign Planning Not enough data Not enough data Multi-Language Not enough data Not enough data AI Automation - SMS Marketing AI SMS Not enough data Not enough data AI Content Generation - SMS Marketing AI SMS Not enough data Not enough data Additional Functionality Campaign Scheduling Not enough data Not enough data Reputation Management Not enough data Not enough data Polls/Voting Not enough data Not enough data Compliance Management Not enough data Not enough data Customer Segmentation Not enough data Not enough data Landing Pages/Web Forms Not enough data Not enough data AI Copilot Not enough data Not enough data API Not enough data Not enough data Text-to-Win Not enough data Not enough data Mobile Coupons Not enough data Not enough data Natural Language Processing Not enough data Not enough data Customizable Templates Not enough data Not enough data Drip Campaigns Not enough data Not enough data Contact Management Not enough data Not enough data Activity Tracking Not enough data Not enough data Communication Management Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Keyword Tracking Not enough data Not enough data Multi-Campaign Not enough data Not enough data Mass Texting Not enough data Not enough data Interaction Tracking Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Consent Management Not enough data Not enough data Engagement Tracking Not enough data Not enough data Open Rate Tracking Not enough data Not enough data Generative AI Not enough data Not enough data Automated Responses Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Templates Not enough data Not enough data Survey Builder Not enough data Not enough data Contact Database Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Customizable Fields Not enough data Not enough data Reminders Not enough data Not enough data Mobile Alerts Not enough data Not enough data Automated Scheduling Not enough data Not enough data Campaign Management Not enough data Not enough data MMS Not enough data Not enough data Event Triggered Actions Not enough data Not enough data Mobile Keywords Not enough data Not enough data Audience Targeting Not enough data Not enough data Activity Dashboard Not enough data Not enough data Template Management Not enough data Not enough data Autoresponders Not enough data Not enough data Survey/Poll Management Not enough data Not enough data Customer Communications Management[Hide 45 FeaturesShow 45 Features](javascript:void(0);) Not enough data 8.9 18 Channels Multi-Channel Coverage Not enough data 8.9(won by default) 15 Open Listening Not enough data 8.8(won by default) 16 Physical Media Not enough data 8.9(won by default) 14 Design Communications Strategy Development Not enough data 9.0(won by default) 15 Create Content Not enough data 8.6(won by default) 14 Personalization Not enough data 8.6(won by default) 16 Inbound Identification Not enough data 8.9(won by default) 16 Regulatory Compliance Not enough data 9.4(won by default) 16 Batch Communications Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data On-Demand Communications Not enough data Not enough data Interactive Content Not enough data Not enough data Generative AI AI Text Generation Not enough data Not enough data AI Text Summarization Not enough data Not enough data Generative AI Not enough data Not enough data Additional Functionality Chat/Messaging Not enough data Not enough data Customer Database Not enough data Not enough data Customizable Branding Not enough data Not enough data Call Recording Not enough data Not enough data Autoresponders Not enough data Not enough data IVR Not enough data Not enough data Email Management Not enough data Not enough data Template Management Not enough data Not enough data SMS Messaging Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Content Management Not enough data Not enough data Knowledge Base Management Not enough data Not enough data Compliance Management Not enough data Not enough data Multi-Language Not enough data Not enough data Interaction Tracking Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Social Media Integration Not enough data Not enough data Workflow Management Not enough data Not enough data Customer History Not enough data Not enough data Activity Dashboard Not enough data Not enough data AI Copilot Not enough data Not enough data Video Support Not enough data Not enough data CRM Not enough data Not enough data Inbox Management Not enough data Not enough data API Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Feedback Management Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Collaboration Tools Not enough data Not enough data Activity Tracking Not enough data Not enough data Contact Center[Hide 68 FeaturesShow 68 Features](javascript:void(0);) Not enough data 8.7 39 Channels Voice Not enough data 9.1(won by default) 33 | Verified Social Not enough data 7.9(won by default) 21 | Verified Live Chat Not enough data 8.3(won by default) 22 | Verified Mobile SMS Not enough data 8.1(won by default) 22 Email Not enough data 8.7(won by default) 22 | Verified Generative AI AI Text-to-Speech Not enough data Not enough data Generative AI Not enough data Not enough data Functions Call Routing Not enough data 8.8(won by default) 35 | Verified Session Queuing Not enough data 8.8(won by default) 34 | Verified Concurrent Calling Not enough data 9.1(won by default) 30 | Verified Speech Analytics Not enough data Feature Not Available Auto Dialer Not enough data Feature Not Available IVR Not enough data 9.2(won by default) 29 | Verified Inbound Screen Pop Not enough data 8.5(won by default) 31 | Verified Persistent Data Not enough data 9.0(won by default) 27 | Verified Predictive Dialer Not enough data Not enough data Automated Routing Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Agentic AI - Contact Center Autonomous Task Execution Not enough data Not enough data Cross-system Integration Not enough data Not enough data Natural Language Interaction Not enough data Not enough data Proactive Assistance Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Social Media Integration Not enough data Not enough data Computer Telephony Integration Not enough data Not enough data Administrative Session Summary Notes Not enough data 8.6(won by default) 29 | Verified Administrator Access Not enough data 8.6(won by default) 37 | Verified Reporting & Dashboards Not enough data 8.6(won by default) 37 | Verified Session Recording Not enough data 8.9(won by default) 31 | Verified Agent Scheduling and Assignment Not enough data 8.4(won by default) 25 | Verified Callback Scheduling Not enough data Not enough data Activity Dashboard Not enough data Not enough data Call Reporting Not enough data Not enough data Additional Functionality API Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Call Transfer Not enough data Not enough data Data Import/Export Not enough data Not enough data Call Scripting Not enough data Not enough data Interaction Tracking Not enough data Not enough data Collaboration Tools Not enough data Not enough data Call Monitoring Not enough data Not enough data Customizable Reports Not enough data Not enough data Contact Management Not enough data Not enough data Activity Tracking Not enough data Not enough data Automatic Call Distribution Not enough data Not enough data Contact Database Not enough data Not enough data Chatbot Not enough data Not enough data Call Center Management Not enough data Not enough data Performance Management Not enough data Not enough data Call Tracking Not enough data Not enough data CRM Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Quality Management Not enough data Not enough data Agent Interface Not enough data Not enough data Queue Management Not enough data Not enough data Customer History Not enough data Not enough data Voice Mail Not enough data Not enough data Monitoring Not enough data Not enough data Call List Management Not enough data Not enough data Chat/Messaging Not enough data Not enough data Workforce Management Not enough data Not enough data Campaign Management Not enough data Not enough data AI Copilot Not enough data Not enough data Email Management Not enough data Not enough data Caller ID Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Real-Time Monitoring Not enough data Not enough data Contact Center Workforce[Hide 39 FeaturesShow 39 Features](javascript:void(0);) Not enough data 9.0 13 Workforce Management Agent Availability Not enough data 9.4(won by default) 12 | Verified Skills Management Not enough data 9.2(won by default) 12 | Verified Shift Scheduling Not enough data 9.0(won by default) 12 | Verified Agent Self-Service Not enough data 9.3(won by default) 12 | Verified Mobile Access Not enough data 9.1(won by default) 11 Service Level Agreement (SLA) Management Not enough data Not enough data Performance Management Not enough data Not enough data Queue Management Not enough data Not enough data Compliance Management Not enough data Not enough data Customer Experience Management Not enough data Not enough data Attendance Management Not enough data Not enough data Employee Management Not enough data Not enough data Time Off Management Not enough data Not enough data Administration Automation Not enough data 8.6(won by default) 13 | Verified Productivity Analysis Not enough data 9.2(won by default) 12 | Verified Dashboards Not enough data 9.4(won by default) 13 | Verified Labor Forecasting Not enough data 8.6(won by default) 13 | Verified Intraday Management Not enough data 8.5(won by default) 13 | Verified Quality Management Not enough data Not enough data Additional Functionality Performance Metrics Not enough data Not enough data Leave Tracking Not enough data Not enough data Call Monitoring Not enough data Not enough data AI Copilot Not enough data Not enough data For Call Centers Not enough data Not enough data Employee Time Tracking Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Generative AI Not enough data Not enough data Activity Monitoring Not enough data Not enough data Reporting/Analytics Not enough data Not enough data API Not enough data Not enough data Call Recording Not enough data Not enough data Approval Process Control Not enough data Not enough data Skills Tracking Not enough data Not enough data Activity Tracking Not enough data Not enough data Variable Workforce Not enough data Not enough data Employee Coaching Tools Not enough data Not enough data Employee Database Not enough data Not enough data Online Time Clock Not enough data Not enough data Agent Interface Not enough data Not enough data Revenue Operations & Intelligence (RO&I)[Hide 26 FeaturesShow 26 Features](javascript:void(0);) 9.6 36 Not enough data Revenue Sourcing and Forecasting Revenue History 9.7(won by default) 31 Not enough data Pipeline Management 9.6(won by default) 31 Not enough data Dashboard Analytics 9.7(won by default) 31 Not enough data Multi-Device Data Visualization 9.8(won by default) 30 Not enough data Data Segmentation 9.8(won by default) 31 Not enough data Predictive Forecasting 9.4(won by default) 6 Not enough data Revenue Operations Cadence 9.5(won by default) 7 Not enough data CRM Data Enrichment Calendar Sync 9.8(won by default) 31 Not enough data Email Activity Capture 9.8(won by default) 32 Not enough data Conversation Intelligence 9.9(won by default) 32 Not enough data Marketing Leads 9.8(won by default) 31 Not enough data Contact Capture 9.0(won by default) 7 Not enough data Account Management Nonengaged Accounts 9.8(won by default) 32 Not enough data Account optimization 9.6(won by default) 32 Not enough data Historical Patterns 9.6(won by default) 31 Not enough data Rep Performance 9.9(won by default) 32 Not enough data Account Engagement 9.2(won by default) 6 Not enough data Historical Win/Loss Patterns 9.3(won by default) 5 Not enough data Agentic AI - Revenue Operations & Intelligence (RO&I) Autonomous Task Execution Not enough data Not enough data Cross-system Integration Not enough data Not enough data Adaptive Learning Not enough data Not enough data Proactive Assistance Not enough data Not enough data Decision Making Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Social Media Integration Not enough data Not enough data Website Integration Not enough data Not enough data Call Center Infrastructure (CCI)[Hide 62 FeaturesShow 62 Features](javascript:void(0);) 9.1 26 8.5 7 Platform Omnichannel 8.9(won by 0.6) 15 8.3 7 Mobile Access 8.2(won by 0.1) 17 8.1 7 Queue Management 9.4(won by 1.1) 21 8.3 7 Call Routing 9.0(won by 0.7) 19 8.3 7 Call Back 9.4(won by 2.0) 23 7.4 7 IVR 9.6(won by 0.8) 16 8.8 7 Automatic Call Distribution 9.2(won by 0.4) 17 8.8 7 Call Transfer Not enough data Not enough data Contact Management Not enough data Not enough data Call Center Management Not enough data Not enough data Multi-Channel Management Not enough data Not enough data Survey/Poll Management Not enough data Not enough data Campaign Management Not enough data Not enough data Call List Management Not enough data Not enough data Generative AI AI Text-to-Speech 7.6(won by default) 7 Not enough data Generative AI Not enough data Not enough data Workforce Management Call Monitoring 9.8(won by 1.2) 21 8.6 7 Performance Evaluation 9.7(won by 0.4) 22 9.3 7 Real-Time Monitoring Not enough data Not enough data Monitoring Not enough data Not enough data Call Center Infrastructure (CCI) Autonomous Task Execution Not enough data Not enough data Cross-system Integration Not enough data Not enough data Natural Language Interaction Not enough data Not enough data Proactive Assistance Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Computer Telephony Integration Not enough data Not enough data Multi-Language Not enough data Not enough data Administrative Call Recording 9.9(won by 1.1) 23 8.8 7 Reporting & Dashboards 8.9 23 9.0(won by 0.1) 7 Call Reporting Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Additional Functionality Chat/Messaging Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Customer History Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Phone Key Input Not enough data Not enough data Call Logging Not enough data Not enough data Customizable Reports Not enough data Not enough data Real-Time Data Not enough data Not enough data AI Copilot Not enough data Not enough data CRM Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Activity Tracking Not enough data Not enough data Live Chat Not enough data Not enough data Call Scripting Not enough data Not enough data Contact Database Not enough data Not enough data Voice Mail Not enough data Not enough data Voice Customization Not enough data Not enough data API Not enough data Not enough data Call Tracking Not enough data Not enough data SMS Messaging Not enough data Not enough data Callback Scheduling Not enough data Not enough data Caller ID Not enough data Not enough data Predictive Dialer Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Auto-Dialer Not enough data Not enough data Pre-recorded Messages Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Multiple Scripts Not enough data Not enough data Interaction Tracking Not enough data Not enough data Call Disposition Not enough data Not enough data Speech Analytics[Hide 75 FeaturesShow 75 Features](javascript:void(0);) Not enough data Not enough data Generative AI AI Text Summarization Not enough data Not enough data Generative AI Not enough data Not enough data Additional Functionality Live Chat Not enough data Not enough data Call Transfer Not enough data Not enough data Archiving & Retention Not enough data Not enough data Call Center Management Not enough data Not enough data Call Tagging Not enough data Not enough data Call List Management Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Queue Management Not enough data Not enough data Real-Time Data Not enough data Not enough data API Not enough data Not enough data Real-Time Monitoring Not enough data Not enough data CRM Not enough data Not enough data Performance Metrics Not enough data Not enough data Automatic Call Distribution Not enough data Not enough data Activity Tracking Not enough data Not enough data IVR Not enough data Not enough data Event Triggered Actions Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Scheduled Recording Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Call Monitoring Not enough data Not enough data File Transfer Not enough data Not enough data Activity Dashboard Not enough data Not enough data Call Reporting Not enough data Not enough data Call Transcription Not enough data Not enough data Campaign Management Not enough data Not enough data Call Disposition Not enough data Not enough data Computer Telephony Integration Not enough data Not enough data Contact Management Not enough data Not enough data Predictive Dialer Not enough data Not enough data Voice Mail Not enough data Not enough data Caller ID Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Call Routing Not enough data Not enough data Call Tracking Not enough data Not enough data Recording Not enough data Not enough data Auto-Dialer Not enough data Not enough data Chat/Messaging Not enough data Not enough data On-Demand Recording Not enough data Not enough data Customizable Reports Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Conferencing Not enough data Not enough data AI Copilot Not enough data Not enough data Interaction Tracking Not enough data Not enough data Predictive Analytics Not enough data Not enough data Visual Analytics Not enough data Not enough data Sales Trend Analysis Not enough data Not enough data Audio Capture Not enough data Not enough data Email Alerts Not enough data Not enough data Tagging Not enough data Not enough data Self-Service Search Not enough data Not enough data Natural Language Processing Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Automatic Transcription Not enough data Not enough data Multi-Channel Management Not enough data Not enough data Request Assignment Not enough data Not enough data Speech-to-Text Analysis Not enough data Not enough data Self Service Portal Not enough data Not enough data Performance Management Not enough data Not enough data Call Recording Not enough data Not enough data Search/Filter Not enough data Not enough data Sentiment Analysis Not enough data Not enough data Compliance Management Not enough data Not enough data Multi-Language Not enough data Not enough data HIPAA Compliant Not enough data Not enough data Data Security Not enough data Not enough data Call Scripting Not enough data Not enough data Customer Service Analytics Not enough data Not enough data Quality Assurance Not enough data Not enough data Customer Experience Management Not enough data Not enough data Communication Management Not enough data Not enough data Categorization/Grouping Not enough data Not enough data Language Detection Not enough data Not enough data Sales Performance Management[Hide 82 FeaturesShow 82 Features](javascript:void(0);) 9.1 121 Not enough data Agentic AI - Sales Performance Management Autonomous Task Execution Not enough data Not enough data Natural Language Interaction Not enough data Not enough data Proactive Assistance Not enough data Not enough data Incentives Badges 8.6(won by default) 66 Not enough data Triggers 8.8(won by default) 64 Not enough data Commission Calculator 8.5(won by default) 62 | Verified Not enough data Leaderboards 9.0(won by default) 74 | Verified Not enough data Personalization Profiles Feature Not Available Not enough data Custom Reports 9.1(won by default) 94 | Verified Not enough data Dashboards 9.3(won by default) 99 | Verified Not enough data Goal Setting/Tracking 9.1(won by default) 80 | Verified Not enough data Sales Reports Not enough data Not enough data Incentive Management Not enough data Not enough data Administrative Third-Party Integrations 9.6(won by default) 99 | Verified Not enough data Employee Structure 9.6(won by default) 89 | Verified Not enough data Behavior Monitoring 9.5(won by default) 90 Not enough data Additional Functionality Generative AI Not enough data Not enough data Gamification Not enough data Not enough data Real-Time Updates Not enough data Not enough data Employee Reward Programs Not enough data Not enough data Employee Management Not enough data Not enough data Ongoing Performance Tracking Not enough data Not enough data Benchmarking Not enough data Not enough data Commission Management Not enough data Not enough data For Sales Teams/Organizations Not enough data Not enough data Performance Metrics Not enough data Not enough data Sales Planning Not enough data Not enough data Single Sign On Not enough data Not enough data Performance Management Not enough data Not enough data Forecasting Not enough data Not enough data Quota Planning Not enough data Not enough data Accounting Not enough data Not enough data Workflow Management Not enough data Not enough data Compliance Management Not enough data Not enough data User Management Not enough data Not enough data Rewards Points Not enough data Not enough data Organizational Charting Not enough data Not enough data AI Copilot Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Customizable Branding Not enough data Not enough data Milestone Tracking Not enough data Not enough data Territory Management Not enough data Not enough data Performance Appraisal Not enough data Not enough data Calendar Management Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Sales Onboarding & Training Not enough data Not enough data Employee Recognition Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Ratings/Reviews Not enough data Not enough data API Not enough data Not enough data Feedback Management Not enough data Not enough data Training Management Not enough data Not enough data Goal Management Not enough data Not enough data Assignment Management Not enough data Not enough data Lead Scoring Not enough data Not enough data Search/Filter Not enough data Not enough data Electronic Signature Not enough data Not enough data Collaboration Tools Not enough data Not enough data Kanban Board Not enough data Not enough data Email Management Not enough data Not enough data Commenting/Notes Not enough data Not enough data Data Import/Export Not enough data Not enough data Prospecting Tools Not enough data Not enough data Interaction Tracking Not enough data Not enough data Product Catalog Not enough data Not enough data Live Chat Not enough data Not enough data Sales Pipeline Management Not enough data Not enough data Appointment Scheduling Not enough data Not enough data Email Templates Not enough data Not enough data Event Triggered Actions Not enough data Not enough data Transfers/Routing Not enough data Not enough data Activity/News Feed Not enough data Not enough data Lead Management Not enough data Not enough data Revenue Management Not enough data Not enough data Document Management Not enough data Not enough data Task Management Not enough data Not enough data File Sharing Not enough data Not enough data Mobile Access Not enough data Not enough data Reminders Not enough data Not enough data Mobile App Not enough data Not enough data Call Logging Not enough data Not enough data Workflow Automation Not enough data Not enough data Outbound Call Tracking[Hide 51 FeaturesShow 51 Features](javascript:void(0);) 9.3 269 8.5 41 Agentic AI - Outbound Call Tracking Autonomous Task Execution 9.3(won by default) 5 Not enough data Natural Language Interaction 9.3(won by default) 5 Not enough data Calling Record Calls 9.5(won by 0.8) 232 8.7 39 | Verified Generate Location 9.4(won by 1.1) 194 8.3 30 | Verified Call Types 9.5(won by 0.8) 217 8.7 34 | Verified Click-to-Call 9.6(won by 0.7) 244 8.9 40 | Verified Auto Dialer Not enough data Not enough data Contacts Personalization 9.2(won by 0.9) 206 8.3 31 | Verified Information Locater 9.2(won by 0.8) 190 8.4 30 | Verified Record Prospect Data 9.3(won by 0.6) 185 8.7 28 | Verified Contact Management Not enough data Not enough data Insights Notes 9.4(won by 1.3) 230 8.1 31 | Verified Daily Summary 9.4(won by 1.1) 188 8.3 33 | Verified Automated Voicemails 9.3(won by 0.6) 218 8.7 31 | Verified Automated Emails 9.3(won by 1.1) 157 8.2 27 Sorts Prospects 9.2(won by 0.8) 156 8.4 26 | Verified Automated Note Taking 9.2(won by default) 6 Not enough data AI/Machine Learning Not enough data Not enough data Additional Functionality Meeting Management Not enough data Not enough data AI Copilot Not enough data Not enough data Reminders Not enough data Not enough data Recommendations Not enough data Not enough data Lead Distribution Not enough data Not enough data Workflow Management Not enough data Not enough data Performance Management Not enough data Not enough data Dashboard Not enough data Not enough data Email Management Not enough data Not enough data Lead Management Not enough data Not enough data Activity Tracking Not enough data Not enough data Email Templates Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Customizable Fields Not enough data Not enough data Sales Pipeline Management Not enough data Not enough data Generative AI Not enough data Not enough data Automatic Call Distribution Not enough data Not enough data Call Monitoring Not enough data Not enough data Lead Capture Not enough data Not enough data Deal Management Not enough data Not enough data Call List Management Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Call Recording Not enough data Not enough data For Contact Centers Not enough data Not enough data CRM Not enough data Not enough data Data Management Not enough data Not enough data Calendar Management Not enough data Not enough data Chat/Messaging Not enough data Not enough data Lead Qualification Not enough data Not enough data API Not enough data Not enough data Task Management Not enough data Not enough data Interaction Tracking Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Sales Coaching[Hide 50 FeaturesShow 50 Features](javascript:void(0);) 9.1 121 Not enough data Agentic AI - Sales Coaching Multi-step Planning Not enough data Not enough data Cross-system Integration Not enough data Not enough data Adaptive Learning Not enough data Not enough data Decision Making Not enough data Not enough data AI/Machine Learning Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Training Knowledge Base 9.0(won by default) 95 | Verified Not enough data Coaching Materials 9.2(won by default) 90 | Verified Not enough data Playbook Creation 8.9(won by default) 66 Not enough data Video Record 8.9(won by default) 76 | Verified Not enough data Feedback Review 9.5(won by default) 93 | Verified Not enough data Scorecard 9.2(won by default) 85 | Verified Not enough data Coaching Card 9.4(won by default) 82 | Verified Not enough data Leaderboard 9.2(won by default) 79 | Verified Not enough data Real-Time Updates 9.4(won by default) 91 | Verified Not enough data Notifications 9.4(won by default) 88 | Verified Not enough data Competition Feature Not Available Not enough data Generative AI AI Text Summarization 8.3(won by default) 6 Not enough data Generative AI Not enough data Not enough data Additional Functionality Performance Metrics Not enough data Not enough data Feedback Management Not enough data Not enough data AI Copilot Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Mobile Access Not enough data Not enough data Collaboration Tools Not enough data Not enough data Gamification Not enough data Not enough data Automatic Transcription Not enough data Not enough data Call Recording Not enough data Not enough data Sales Reports Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Commenting/Notes Not enough data Not enough data Built-in Course Authoring Not enough data Not enough data Learning Paths/Tracks Not enough data Not enough data Assessment Management Not enough data Not enough data Video Conferencing Not enough data Not enough data Conversation Intelligence Not enough data Not enough data Call Monitoring Not enough data Not enough data Goal Setting/Tracking Not enough data Not enough data Workflow Management Not enough data Not enough data Learning Management Not enough data Not enough data Content Management Not enough data Not enough data Training Management Not enough data Not enough data Document Management Not enough data Not enough data Content Library Not enough data Not enough data Recommendations Not enough data Not enough data Activity Dashboard Not enough data Not enough data Call Tracking Not enough data Not enough data Performance Management Not enough data Not enough data Onboarding Not enough data Not enough data Search/Filter Not enough data Not enough data Revenue AI Platforms[Hide 15 FeaturesShow 15 Features](javascript:void(0);) Not enough data Not enough data Agentic AI - Revenue AI Platforms Natural Language Interaction Not enough data Not enough data Proactive Assistance Not enough data Not enough data Autonomous Task Execution Not enough data Not enough data Cross-system Integration Not enough data Not enough data Decision Making Not enough data Not enough data Adaptive Learning Not enough data Not enough data Platform - Revenue AI Platforms Conversation Intelligence Not enough data Not enough data Predictive Forecasting Not enough data Not enough data CRM Data Enrichment Not enough data Not enough data Actionable Insights Not enough data Not enough data Risk Flagging Not enough data Not enough data Workflow Orchestration Not enough data Not enough data Sales Coaching Not enough data Not enough data Pipeline & Deal Management Not enough data Not enough data Customer Data Capture Not enough data Not enough data Inbound Call Tracking[Hide 61 FeaturesShow 61 Features](javascript:void(0);) 9.4 219 Not enough data Phone Number Management Local Phone Numbers 9.6(won by default) 180 Not enough data Toll-Free Numbers 9.3(won by default) 134 Not enough data Port Existing Numbers 9.4(won by default) 141 Not enough data Tracking Visitor & Keyword Tracking 9.3(won by default) 130 Not enough data Dynamic Number Insertion 9.4(won by default) 127 Not enough data Multi-Channel Call Attribution 9.2(won by default) 118 Not enough data Activity Tracking Not enough data Not enough data Conversion Tracking Not enough data Not enough data ROI Tracking Not enough data Not enough data Analytics Call Data 9.3(won by default) 183 Not enough data Call Recording 9.7(won by default) 188 Not enough data Advanced Reporting 9.3(won by default) 158 Not enough data Conversation Intelligence 9.5(won by default) 125 Not enough data Real-Time Reporting Not enough data Not enough data Call Routing IVR 9.4(won by default) 132 Not enough data Call Scheduling 9.3(won by default) 126 Not enough data Geo-Routing 9.4(won by default) 116 Not enough data Call Routing Not enough data Not enough data Administration Martech Integrations 9.5(won by default) 111 Not enough data Privacy, Security, and Compliance 9.6(won by default) 126 Not enough data Performance and Reliability 9.4(won by default) 150 Not enough data Agentic AI - Inbound Call Tracking Autonomous Task Execution Not enough data Not enough data Cross-system Integration Not enough data Not enough data Proactive Assistance Not enough data Not enough data Computer Telephony Integration Not enough data Not enough data Additional Functionality Activity Dashboard Not enough data Not enough data Campaign Analytics Not enough data Not enough data Automatic Call Distribution Not enough data Not enough data Lead Capture Not enough data Not enough data Real-Time Analytics Not enough data Not enough data API Not enough data Not enough data CRM Not enough data Not enough data Call List Management Not enough data Not enough data Real-Time Monitoring Not enough data Not enough data Campaign Management Not enough data Not enough data Voice Mail Not enough data Not enough data Call Scoring Not enough data Not enough data Call Whispering Not enough data Not enough data Data Import/Export Not enough data Not enough data Generative AI Not enough data Not enough data Multi-Campaign Not enough data Not enough data Call Tracking Metrics Not enough data Not enough data Monitoring Not enough data Not enough data Lead Generation Not enough data Not enough data AI Copilot Not enough data Not enough data Call Transcription Not enough data Not enough data Call Center Management Not enough data Not enough data Predictive Dialer Not enough data Not enough data Lead Management Not enough data Not enough data Customizable Reports Not enough data Not enough data Contact Management Not enough data Not enough data Caller ID Not enough data Not enough data Auto-Dialer Not enough data Not enough data Call Disposition Not enough data Not enough data Performance Management Not enough data Not enough data Call Scripting Not enough data Not enough data Lead Qualification Not enough data Not enough data Call Transfer Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Call Monitoring Not enough data Not enough data Reviews Reviewers' Company Size [![Revenue.io](https://images.g2crowd.com/uploads/product/hd_favicon/751abf86d128bfc8421ddb82f7bb9b67/revenue-io.svg "Revenue.io")](https://www.g2.com/products/revenue-io/reviews) Revenue.io Small-Business(50 or fewer emp.) 22.4% Mid-Market(51-1000 emp.) 60.5% Enterprise(\> 1000 emp.) 17.1% [![Vonage Contact Center (formerly NewVoiceMedia)](https://images.g2crowd.com/uploads/product/hd_favicon/d9a7c4d42111054e8f19a3e05fd07533/vonage-contact-center-formerly-newvoicemedia.svg "Vonage Contact Center (formerly NewVoiceMedia)")](https://www.g2.com/products/vonage-contact-center-formerly-newvoicemedia/reviews) Vonage Contact Center (formerly NewVoiceMedia) Small-Business(50 or fewer emp.) 27.0% Mid-Market(51-1000 emp.) 52.0% Enterprise(\> 1000 emp.) 21.0% Small-Business (50 or fewer emp.) 22.4% 27.0% Mid-Market (51-1000 emp.) 60.5% 52.0% Enterprise (\> 1000 emp.) 17.1% 21.0% Reviewers' Industry [![Revenue.io](https://images.g2crowd.com/uploads/product/hd_favicon/751abf86d128bfc8421ddb82f7bb9b67/revenue-io.svg "Revenue.io")](https://www.g2.com/products/revenue-io/reviews) Revenue.io Computer Software 13.2% Financial Services 9.1% Information Technology and Services 8.2% Higher Education 6.8% Hospital & Health Care 5.7% Other 57.0% [![Vonage Contact Center (formerly NewVoiceMedia)](https://images.g2crowd.com/uploads/product/hd_favicon/d9a7c4d42111054e8f19a3e05fd07533/vonage-contact-center-formerly-newvoicemedia.svg "Vonage Contact Center (formerly NewVoiceMedia)")](https://www.g2.com/products/vonage-contact-center-formerly-newvoicemedia/reviews) Vonage Contact Center (formerly NewVoiceMedia) Information Technology and Services 14.0% Computer Software 12.0% Staffing and Recruiting 10.0% Marketing and Advertising 8.0% Outsourcing/Offshoring 6.0% Other 50.0% Alternatives **Revenue.io Alternatives** ![Salesloft](https://images.g2crowd.com/uploads/product/hd_favicon/2d02119c72d837152a0d46213a959f70/salesloft.svg "Salesloft") [ Salesloft ](/products/salesloft/reviews) ![Outreach](https://images.g2crowd.com/uploads/product/hd_favicon/1521467568/outreach.png "Outreach") [ Outreach ](/products/outreach/reviews) ![Gong](https://images.g2crowd.com/uploads/product/hd_favicon/e33783a7fe09d9543772bf2218f64325/gong.svg "Gong") [ Gong ](/products/gong/reviews) ![CTM](https://images.g2crowd.com/uploads/product/hd_favicon/f8984d08f540c0a6a89f905048bb0abb/ctm-ctm.svg "CTM") [ CTM (formerly... ](/products/ctm-ctm/reviews) **Vonage Contact Center (formerly NewVoiceMedia) Alternatives** ![Five9 Intelligent Cloud Contact Center Platform](https://images.g2crowd.com/uploads/product/hd_favicon/e0ad7f44157bc23e8fc8399905b408a0/five9-intelligent-cloud-contact-center-platform.svg "Five9 Intelligent Cloud Contact Center Platform") [ Five9 Intelligent Cloud... ](/products/five9-intelligent-cloud-contact-center-platform/reviews) ![Talkdesk](https://images.g2crowd.com/uploads/product/hd_favicon/e5d8a3a3c9ff90541ffb5e4cf13b063f/talkdesk.svg "Talkdesk") [ Talkdesk ](/products/talkdesk/reviews) ![Genesys Cloud CX](https://images.g2crowd.com/uploads/product/hd_favicon/cca7778a7f52f5a71782576104666b99/genesys-cloud-cx.svg "Genesys Cloud CX") [ Genesys Cloud CX ](/products/genesys-cloud-cx/reviews) ![NICE CXone](https://images.g2crowd.com/uploads/product/hd_favicon/7bd619f3d579628eacc5bbf828c6f8f3/nice-cxone.svg "NICE CXone") [ NiCE CXone ](/products/nice-cxone/reviews) ### Spotlight Categories - [Media Monitoring Software](https://www.g2.com/categories/media-monitoring) - [Revenue Operations & Intelligence (RO&I) Software](https://www.g2.com/categories/revenue-operations-intelligence-ro-i) - [Pricing Software](https://www.g2.com/categories/pricing) - [Anti Money Laundering Software](https://www.g2.com/categories/anti-money-laundering)