Compare Revenue.io and Talkdesk 
Featured Products
At a Glance
Market Segments
Mid-Market (60.7% of reviews)
Mid-Market (60.3% of reviews)
Entry-Level Pricing
No pricing available
Free 25 Licenses Free to Start
Revenue.io
Star Rating
(575)4.7 out of 5
Market Segments
Mid-Market (60.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Revenue.ioTalkdesk
Star Rating
(2,502)4.4 out of 5
Market Segments
Mid-Market (60.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free 25 Licenses Free to Start
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Talkdesk excels in providing a stable calling experience, even during peak hours. Users appreciate the system's ability to maintain high call quality, which is crucial for customer support operations. One user noted, "I like how stable the calling quality is even during peak hours when our support volume goes high."
- Users say that Revenue.io shines with its seamless integration with Salesforce, allowing for timely and accurate data logging. This feature enhances workflow efficiency, as highlighted by a user who mentioned, "I really appreciate that Revenue.io is Salesforce native and that it seamlessly logs all data to our CRM."
- Reviewers mention that Talkdesk offers a user-friendly interface that simplifies the onboarding process for new agents. Many users found it easy to get started, with one stating, "I really like how easy it is to use, even for new agents getting started."
- According to verified reviews, Revenue.io provides excellent tools for communication, including the ability to send files and media easily, akin to using a messaging app. A user highlighted this feature by saying, "I love how Revenue.io makes it very easy to perform daily tasks and communicate via text messages with clients."
- G2 reviewers report that Talkdesk's flexibility in call routing and IVR flows is a significant advantage, allowing businesses to tailor their customer interactions effectively. Users have noted the ease of setting up these features, which enhances overall customer service efficiency.
- Users say that while Revenue.io has a higher star rating, Talkdesk's overall user satisfaction is bolstered by a larger volume of reviews, indicating a more consistent experience across a broader user base. This suggests that Talkdesk may be a more reliable choice for businesses looking for proven performance.
Pricing
Entry-Level Pricing
Revenue.io
No pricing availableTalkdesk
Talkdesk Express™ | United States & Canada Small Business Exclusive
Free
25 Licenses Free to Start
Built for small businesses under 50 employees to serve customers like big brands—without the cost or complexity. With Talkdesk Express™, you get AI-powered customer service tools in one easy-to-use platform—so you can launch quickly, serve your customers better, and grow confidently, just like the big brands.
https://www.talkdesk.com/express/
- Talkdesk Express includes features for omnichannel communication (voice, email, chat, SMS, social media), built-in AI tools like intelligent routing and virtual agents, a low-code Studio for creating customer flows, reporting tools and dashboards, integration with other business systems, and a self-service portal for setup and training, all designed to be easily accessible for small businesses.
Free Trial
Revenue.io
No trial information availableTalkdesk
No trial information availableRatings
Meets Requirements
9.2
402
8.9
2,032
Ease of Use
9.3
409
9.1
2,042
Ease of Setup
9.0
166
8.8
1,066
Ease of Admin
9.0
157
8.9
933
Quality of Support
9.5
393
8.8
1,809
Has the product been a good partner in doing business?
9.6
155
8.9
916
Product Direction (% positive)
9.0
372
8.7
1,937
Features by Category
Integrated Workflows
9.3
94
Not enough data
9.5
90
Not enough data
9.5
104
Not enough data
9.4
84
Not enough data
9.6
98
Not enough data
9.2
82
Not enough data
9.5
79
Not enough data
Repeatability and Reportability
9.5
82
Not enough data
9.5
85
Not enough data
9.5
85
Not enough data
9.3
81
Not enough data
8.9
73
Not enough data
AI and Automation
9.1
71
Not enough data
9.2
71
Not enough data
9.3
70
Not enough data
9.2
67
Not enough data
9.1
69
Not enough data
Generative AI
7.6
9
Not enough data
Agentic AI - Sales Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Dialing Options
Not enough data
9.2
319
Not enough data
9.2
293
Not enough data
8.3
9
Agent Tools
Not enough data
9.2
251
|
Verified
Not enough data
9.1
255
|
Verified
Not enough data
9.4
349
|
Verified
Automation
Not enough data
9.1
243
|
Verified
Not enough data
9.1
260
|
Verified
Not enough data
8.9
225
|
Verified
Agentic AI - Auto Dialer
Not enough data
7.9
8
Not enough data
8.3
8
AI Capabilities - Auto Dialer
Not enough data
8.1
8
Not enough data
7.9
8
Not enough data
8.3
8
Administration
Not enough data
9.1
165
Not enough data
9.1
158
Not enough data
9.0
161
Knowledge Management
Not enough data
9.2
160
Not enough data
9.1
156
Not enough data
9.1
161
Compliance
Not enough data
9.2
159
Not enough data
9.2
155
Not enough data
9.2
158
Not enough data
9.1
156
Customer Support
Not enough data
9.1
158
Not enough data
9.0
153
Not enough data
9.0
148
Data Security
Not enough data
9.2
146
Not enough data
9.2
147
Not enough data
9.3
155
Not enough data
9.2
143
Administration
Not enough data
9.1
165
Not enough data
9.2
177
Not enough data
9.2
184
Generative AI
Not enough data
8.7
48
Call Analytics
9.7
112
|
Verified
Not enough data
9.3
99
|
Verified
Not enough data
9.6
106
|
Verified
Not enough data
9.1
92
|
Verified
Not enough data
Artificial Intelligence - Conversation Intelligence
9.4
88
|
Verified
Not enough data
9.2
98
|
Verified
Not enough data
Not enough data
Not enough data
Generative AI
8.7
9
Not enough data
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Quality Assurance
Not enough data
9.1
370
Not enough data
9.0
341
Not enough data
8.9
378
Engagement
Not enough data
9.0
356
Not enough data
9.2
379
Not enough data
9.0
367
Performance
Not enough data
9.0
361
Not enough data
9.2
363
Generative AI
Not enough data
8.9
79
Not enough data
8.6
78
Channels
Not enough data
9.2
822
|
Verified
Not enough data
8.6
541
|
Verified
Not enough data
8.4
525
|
Verified
Not enough data
8.3
517
|
Verified
Not enough data
8.5
548
|
Verified
Generative AI
Not enough data
8.1
182
Functions
Not enough data
8.9
961
|
Verified
Not enough data
9.0
982
|
Verified
Not enough data
9.0
833
|
Verified
Not enough data
8.7
575
|
Verified
Not enough data
8.8
590
|
Verified
Not enough data
9.1
717
|
Verified
Not enough data
8.9
712
Not enough data
8.9
658
|
Verified
Agentic AI - Contact Center
Not enough data
8.0
27
Not enough data
8.5
27
Not enough data
8.2
27
Not enough data
8.1
27
Administrative
Not enough data
8.8
909
|
Verified
Not enough data
9.1
927
|
Verified
Not enough data
8.8
1015
|
Verified
Not enough data
9.1
714
|
Verified
Not enough data
8.8
575
|
Verified
ServiceNow Apps
Not enough data
9.4
43
Not enough data
9.4
42
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Workforce Management
Not enough data
9.3
256
|
Verified
Not enough data
9.1
237
|
Verified
Not enough data
8.8
206
|
Verified
Not enough data
8.8
216
|
Verified
Not enough data
8.8
212
|
Verified
Administration
Not enough data
9.0
236
|
Verified
Not enough data
9.2
253
|
Verified
Not enough data
9.2
256
|
Verified
Not enough data
8.7
206
|
Verified
Not enough data
9.0
213
|
Verified
Conversational Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Messaging Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Sourcing and Forecasting
9.7
31
Not enough data
9.6
31
Not enough data
9.7
31
Not enough data
9.8
30
Not enough data
9.8
31
Not enough data
9.4
6
Not enough data
9.5
7
Not enough data
CRM Data Enrichment
9.8
31
Not enough data
9.8
32
Not enough data
9.9
32
Not enough data
9.8
31
Not enough data
9.0
7
Not enough data
Account Management
9.8
32
Not enough data
9.6
32
Not enough data
9.6
31
Not enough data
9.9
32
Not enough data
9.2
6
Not enough data
9.3
5
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
8.9
15
8.3
186
8.2
17
7.9
195
9.4
21
8.8
217
9.0
19
8.9
220
9.4
23
9.0
220
9.6
16
8.9
210
9.2
17
8.8
211
Generative AI
7.6
7
7.7
96
Workforce Management
9.8
21
9.0
217
9.7
22
8.9
209
Call Center Infrastructure (CCI)
Not enough data
8.3
20
Not enough data
8.3
20
Not enough data
8.8
20
Not enough data
8.8
20
Administrative
9.9
23
9.2
222
8.9
23
8.9
224
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channel
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Support
Not enough data
8.2
67
Not enough data
8.1
68
Not enough data
8.2
68
Automation
Not enough data
8.0
67
Not enough data
8.2
67
Not enough data
8.2
67
Artificial Intelligence
Not enough data
8.0
68
Not enough data
8.3
67
Not enough data
8.0
65
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Internal Use
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
8.6
16
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Voice Recognition - AI Voice Assistants
Not enough data
Not enough data
Speech Synthesis - AI Voice Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and privacy - AI Voice Assistants
Not enough data
Not enough data
Compatibility - AI Voice Assistants
Not enough data
Not enough data
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
8.6
66
Not enough data
8.8
64
Not enough data
8.5
62
|
Verified
Not enough data
9.0
74
|
Verified
Not enough data
Personalization
Feature Not Available
Not enough data
9.1
94
|
Verified
Not enough data
9.3
99
|
Verified
Not enough data
9.1
80
|
Verified
Not enough data
Administrative
9.6
99
|
Verified
Not enough data
9.6
89
|
Verified
Not enough data
9.5
90
Not enough data
Agentic AI - Outbound Call Tracking
9.3
5
Not enough data
9.3
5
Not enough data
Calling
9.5
231
Not enough data
9.4
194
Not enough data
9.5
217
Not enough data
9.6
244
Not enough data
Not enough data
Not enough data
Contacts
9.2
206
Not enough data
9.2
190
Not enough data
9.3
185
Not enough data
Insights
9.4
229
Not enough data
9.4
188
Not enough data
9.3
218
Not enough data
9.3
157
Not enough data
9.2
156
Not enough data
9.3
5
Not enough data
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
9.0
95
|
Verified
Not enough data
9.2
90
|
Verified
Not enough data
8.9
66
Not enough data
8.9
76
|
Verified
Not enough data
Feedback
9.5
93
|
Verified
Not enough data
9.2
85
|
Verified
Not enough data
9.4
82
|
Verified
Not enough data
9.2
79
|
Verified
Not enough data
9.4
91
|
Verified
Not enough data
9.4
88
|
Verified
Not enough data
Feature Not Available
Not enough data
Generative AI
8.3
6
Not enough data
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Phone Number Management
9.6
180
Not enough data
9.3
134
Not enough data
9.4
141
Not enough data
Tracking
9.3
130
Not enough data
9.4
127
Not enough data
9.2
118
Not enough data
Analytics
9.3
183
Not enough data
9.7
188
Not enough data
9.3
158
Not enough data
9.5
125
Not enough data
Call Routing
9.4
132
Not enough data
9.3
126
Not enough data
9.4
116
Not enough data
Administration
9.5
111
Not enough data
9.6
126
Not enough data
9.4
150
Not enough data
Agentic AI - Inbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
7.6
32
Not enough data
7.9
33
Not enough data
7.9
33
Not enough data
8.3
34
Not enough data
8.3
32
Customer Interaction Automation - AI Customer Support Agents
Not enough data
7.2
32
Not enough data
8.2
32
Not enough data
8.0
32
Not enough data
8.5
38
Automation
Not enough data
7.9
36
Not enough data
8.2
33
Not enough data
7.9
32
Autonomy
Not enough data
7.8
32
Not enough data
8.2
32
Not enough data
7.8
33
Not enough data
7.9
32
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Revenue.io and Talkdesk are categorized as Conversation Intelligence and Call Center Infrastructure (CCI)
Unique Categories
Revenue.io is categorized as Revenue Operations & Intelligence (RO&I), Sales Engagement, Sales Coaching, Outbound Call Tracking, Inbound Call Tracking, Sales Performance Management, and Revenue AI Platforms
Talkdesk is categorized as AI Customer Support Agents, Customer Service Automation, Multilingual Customer Support, Digital Customer Service Platforms, Contact Center Quality Assurance, Conversational Support, Speech Analytics, Contact Center Knowledge Base, ServiceNow Store Apps, Auto Dialer, Contact Center Workforce, Contact Center, Customer Self-Service, Proactive Notification, Live Chat, Chatbots, and AI Voice Assistants
Reviews
Reviewers' Company Size
Revenue.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Talkdesk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
13.1%
Financial Services
9.0%
Information Technology and Services
8.3%
Higher Education
6.8%
Hospital & Health Care
5.7%
Other
57.2%
Consumer Services
10.0%
Computer Software
8.3%
Information Technology and Services
6.4%
Telecommunications
5.8%
Education Management
5.4%
Other
64.2%
Alternatives
Discussions
Revenue.io has no discussions with answers
How is Talkdesk transforming customer service operations with its innovative call center solutions?
3 Comments
GM
Talkdesk is revolutionizing customer service operations with its innovative call center solutions in several ways:
AI-Powered Tools: Enhances interactions...Read more
Do you plan to have a mobile app for this?
3 Comments
OT
The Talkdesk mobile app is available for iOS and Android https://support.talkdesk.com/hc/en-us/articles/200588149-Do-you-have-a-mobile-app-Read more
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