# Agentforce Sales (formerly Salesforce Sales Cloud) vs Revenue Grid Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Agentforce Sales excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Revenue Grid. Users appreciate its comprehensive CRM capabilities, which streamline the sales process and enhance pipeline visibility, making it easier to manage leads and customer interactions all in one place.
- **Users say** that Agentforce Sales offers a more intuitive onboarding experience, with many highlighting its seamless integration with Salesforce. This integration allows for efficient management reporting and simplifies the lead-to-order process, which is a crucial aspect for sales teams looking to maintain consistent engagement with prospects.
- **Reviewers mention** that while Revenue Grid provides a user-friendly interface, it struggles with the depth of features compared to Agentforce Sales. Users have noted that although it offers helpful functionalities like meeting scheduling and intent signal tracking, it lacks the robust reporting and analytics capabilities that Agentforce Sales provides.
- **According to verified reviews** , Agentforce Sales is praised for its ability to automate repetitive tasks, which significantly enhances productivity for sales teams. Users have expressed satisfaction with how the platform combines AI-driven insights with traditional CRM features, making it a powerful tool for managing sales cycles.
- **G2 reviewers highlight** that Revenue Grid shines in customer support, with users appreciating the quick resolution of queries during onboarding. However, they also note that the overall feature set may not be as comprehensive as that of Agentforce Sales, which could limit its effectiveness for more complex sales operations.
- **Users report** that Agentforce Sales provides a more extensive range of integrations, which is crucial for teams that rely on multiple tools. This flexibility allows for better customization and adaptability to various sales workflows, whereas Revenue Grid, while effective, may not offer the same level of integration options.



| | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 25,851 | 583 | 
| **Largest Market Segment** | Mid-Market (46.0% of reviews) | Mid-Market (47.5% of reviews) | 
| **Entry Level Price** | $25.00 1 User Per Month | $30.00 1 Seat Per Month | 

---
## Top Pros & Cons

### Agentforce Sales (formerly Salesforce Sales Cloud)

Pros:
- Ease of Use (2065 reviews)
- Features (1726 reviews)

Cons:
- Learning Curve (1092 reviews)
- Limitations (791 reviews)

### Revenue Grid

Pros:
- Ease of Use (41 reviews)
- Salesforce Integration (37 reviews)

Cons:
- Missing Features (8 reviews)
- Technical Issues (7 reviews)

---
## Ratings Comparison
| Rating | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
  | **Meets Requirements** | 8.8 (14213 reviews) | 9.0 (496 reviews) | 
  | **Ease of Use** | 8.2 (18230 reviews) | 9.0 (502 reviews) | 
  | **Ease of Setup** | 7.8 (9165 reviews) | 8.7 (221 reviews) | 
  | **Ease of Admin** | 7.9 (4500 reviews) | 8.5 (155 reviews) | 
  | **Quality of Support** | 8.1 (12413 reviews) | 9.1 (417 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.4 (4466 reviews) | 9.3 (154 reviews) | 
  | **Product Direction (% positive)** | 8.3 (13833 reviews) | 8.9 (487 reviews) | 

---
## Pricing

### Agentforce Sales (formerly Salesforce Sales Cloud)

#### Entry-Level Pricing

Plan: Starter Edition

Price: $25.00 1 User Per Month

Description: Out-of-the-box CRM for up to 10 users

Key Features:
- Automatic data capture
- Lead Management
- Opportunity Management

[Browse all 4 editions](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/pricing)

#### Free Trial

Yes

### Revenue Grid

#### Entry-Level Pricing

Plan:   Activity Capture 360

Price: $30.00 1 Seat Per Month

Description: Capture every touchpoint automatically

Key Features:
- Inbox and Calendar Salesforce Sidebar 
- Email and Email threads auto-capture 
- Contacts synchronization and capture 

[Browse all 3 editions](https://www.g2.com/products/revenue-grid/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.2/10 | 11207 |
| **Revenue Grid** | N/A | N/A |

#### Sales Force Automation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
| **Contact & Account Management** | 8.8 (9644 reviews) ✓ Verified | Not enough data | 
| **Partner Relationship Mgmt. (PRM)** | 8.3 (6401 reviews) ✓ Verified | Not enough data | 
| **Opportunity & Pipeline Mgmt.** | 8.7 (9375 reviews) ✓ Verified | Not enough data | 
| **Task / Activity Management** | 8.3 (9570 reviews) ✓ Verified | Not enough data | 
| **Territory & Quota Management** | 8.0 (7326 reviews) ✓ Verified | Not enough data | 
| **Desktop Integration** | 8.2 (7631 reviews) ✓ Verified | Not enough data | 
| **Product & Price List Management** | 8.0 (6766 reviews) ✓ Verified | Not enough data | 
| **Quote & Order Management** | 8.1 (6669 reviews) ✓ Verified | Not enough data | 
| **Customer Contract Management** | 8.3 (7419 reviews) ✓ Verified | Not enough data | 

#### Marketing Automation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
| **Email Marketing** | 8.0 (6680 reviews) ✓ Verified | Not enough data | 
| **Campaign Management** | 8.1 (7000 reviews) ✓ Verified | Not enough data | 
| **Lead Management** | 8.5 (8154 reviews) ✓ Verified | Not enough data | 
| **Marketing ROI Analytics** | 7.9 (5428 reviews) | Not enough data | 

#### Customer Support

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
| **Case Management** | 8.3 (6840 reviews) ✓ Verified | Not enough data | 
| **Customer Support Portal** | 8.1 (6387 reviews) ✓ Verified | Not enough data | 
| **Knowledge Base** | 8.2 (6792 reviews) ✓ Verified | Not enough data | 
| **Call Center Features** | 8.0 (5498 reviews) ✓ Verified | Not enough data | 
| **Support Analytics** | 8.2 (5988 reviews) ✓ Verified | Not enough data | 

#### Reporting & Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
| **Reporting** | 8.5 (9065 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | 8.5 (9225 reviews) ✓ Verified | Not enough data | 
| **Forecasting** | 8.2 (7489 reviews) ✓ Verified | Not enough data | 

#### Mobile & Social

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
| **Social Collaboration Features** | 7.9 (5636 reviews) ✓ Verified | Not enough data | 
| **Social Network Integration** | 7.8 (5246 reviews) ✓ Verified | Not enough data | 
| **Mobile User Support** | 7.7 (6113 reviews) ✓ Verified | Not enough data | 

#### Platform

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
| **Customization** | 8.5 (3711 reviews) ✓ Verified | Not enough data | 
| **Workflow Capability** | 8.5 (3716 reviews) ✓ Verified | Not enough data | 
| **User, Role, and Access Management** | 8.6 (3649 reviews) ✓ Verified | Not enough data | 
| **Internationalization** | 8.4 (2905 reviews) ✓ Verified | Not enough data | 
| **Sandbox / Test Environments** | 8.5 (3188 reviews) ✓ Verified | Not enough data | 
| **Document & Content Mgmt.** | 8.1 (3205 reviews) ✓ Verified | Not enough data | 
| **Performance and Reliability** | 8.7 (3702 reviews) ✓ Verified | Not enough data | 
| **Output Document Generation** | 8.1 (3032 reviews) | Not enough data | 

#### Integration

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
| **Data Import & Export Tools** | 8.5 (2616 reviews) ✓ Verified | Not enough data | 
| **Integration APIs** | 8.5 (3119 reviews) ✓ Verified | Not enough data | 
| **Breadth of Partner Applications** | 8.5 (2923 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
| **AI Text Generation** | 7.6 (904 reviews) | Not enough data | 

#### Agentic AI - CRM

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
| **Autonomous Task Execution** | 8.2 (305 reviews) | Not enough data | 
| **Multi-step Planning** | 8.0 (254 reviews) | Not enough data | 
| **Cross-system Integration** | 8.4 (282 reviews) | Not enough data | 
| **Adaptive Learning** | 8.1 (238 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.1 (244 reviews) | Not enough data | 
| **Proactive Assistance** | 8.3 (270 reviews) | Not enough data | 
| **Decision Making** | 8.3 (268 reviews) | Not enough data | 

### Business Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Revenue Grid** | N/A | N/A |

#### Reports

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
| **Reports Interface** | Not enough data | Not enough data | 
| **Steps to Answer** | Not enough data | Not enough data | 
| **Graphs and Charts** | Not enough data | Not enough data | 
| **Score Cards** | Not enough data | Not enough data | 
| **Dashboards** | Not enough data | Not enough data | 

#### Self Service 

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
| **Calculated Fields** | Not enough data | Not enough data | 
| **Data Column Filtering** | Not enough data | Not enough data | 
| **Data Discovery** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Collaboration / Workflow** | Not enough data | Not enough data | 
| **Automodeling** | Not enough data | Not enough data | 

#### Advanced Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Big Data Services** | Not enough data | Not enough data | 

#### Building Reports

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
| **Data Transformation** | Not enough data | Not enough data | 
| **Data Modeling** | Not enough data | Not enough data | 
| **WYSIWYG Report Design** | Not enough data | Not enough data | 
| **Integration APIs** | Not enough data | Not enough data | 

#### Platform

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
| **Mobile User Support** | Not enough data | Not enough data | 
| **Customization ** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Internationalization** | Not enough data | Not enough data | 
| **Sandbox / Test Environments** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 
| **Breadth of Partner Applications** | Not enough data | Not enough data | 

### Location Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 45 |
| **Revenue Grid** | N/A | N/A |

#### Cartography

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
| **Map Design** | 8.6 (35 reviews) | Not enough data | 
| **Vector Mapping ** | 8.4 (31 reviews) | Not enough data | 
| **Data Visualization** | 8.6 (35 reviews) | Not enough data | 
| **Overlaying** | 8.3 (35 reviews) | Not enough data | 

#### Analysis

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
| **Predictive Analysis** | 8.2 (28 reviews) | Not enough data | 
| **Distance Analysis ** | 8.4 (35 reviews) | Not enough data | 
| **Spatial Analysis** | 8.3 (31 reviews) | Not enough data | 
| **Data Stream** | 8.4 (30 reviews) | Not enough data | 

#### Reporting

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
| **Data Transformation** | 8.6 (29 reviews) | Not enough data | 
| **WYSIWYG Design** | 8.3 (24 reviews) | Not enough data | 
| **API Integrations** | 8.6 (22 reviews) | Not enough data | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Revenue Grid** | N/A | N/A |

#### Lead Generation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.9/10 | 426 |
| **Revenue Grid** | 8.7/10 | 94 |

#### Lead Facilitation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
| **Customer-facing Chatbot** | 8.5 (272 reviews) | Feature Not Available | 
| **Lead Qualification** | 8.8 (297 reviews) | 8.7 (62 reviews) | 
| **Lead Follow-up** | 8.8 (320 reviews) | 8.8 (70 reviews) | 
| **Meeting Scheduling ** | 8.6 (292 reviews) | 9.1 (68 reviews) | 

#### Organization

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
| **Opportunity and Pipeline Management ** | 9.0 (355 reviews) | 9.1 (67 reviews) | 
| **Data Entry** | 8.8 (348 reviews) | 9.3 (69 reviews) | 
| **Integrations / APIs** | 8.8 (343 reviews) | 9.0 (62 reviews) | 

#### Performance Analysis

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
| **Coaching ** | 8.4 (286 reviews) | 8.3 (66 reviews) | 
| **Peformance Tracking** | 8.8 (310 reviews) | 8.9 (71 reviews) | 

#### Sales Analysis

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
| **ROI Forecasting ** | 8.4 (284 reviews) | 8.4 (64 reviews) | 
| **Sales Forecasting ** | 8.8 (302 reviews) | 8.7 (69 reviews) | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
| **AI Text Generation** | 8.4 (125 reviews) | 8.2 (23 reviews) | 
| **AI Text Summarization** | 8.5 (124 reviews) | 8.2 (23 reviews) | 

#### Agentic AI - AI Sales Assistant

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
| **Autonomous Task Execution** | 9.1 (31 reviews) | Not enough data | 
| **Multi-step Planning** | 9.2 (30 reviews) | Not enough data | 
| **Cross-system Integration** | 9.0 (27 reviews) | Not enough data | 
| **Adaptive Learning** | 9.0 (26 reviews) | Not enough data | 
| **Natural Language Interaction** | 9.3 (27 reviews) | Not enough data | 
| **Proactive Assistance** | 9.1 (27 reviews) | Not enough data | 
| **Decision Making** | 9.3 (29 reviews) | Not enough data | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.3/10 | 620 |
| **Revenue Grid** | 8.7/10 | 200 |

#### Integrated Workflows

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
| **Task Management** | 8.7 (520 reviews) | 8.9 (155 reviews) ✓ Verified | 
| **Email Tracking/Automation** | 8.5 (509 reviews) | 9.4 (177 reviews) ✓ Verified | 
| **Calls and Voice** | 8.1 (464 reviews) | 8.3 (107 reviews) ✓ Verified | 
| **Other Outreach Options ** | 8.1 (458 reviews) | 8.5 (112 reviews) ✓ Verified | 
| **CRM Integration** | 8.8 (523 reviews) | 9.4 (176 reviews) ✓ Verified | 
| **Calendar** | 8.4 (466 reviews) | 9.2 (105 reviews) | 
| **Shared Records** | 8.6 (479 reviews) | 9.2 (94 reviews) | 

#### Repeatability and Reportability

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
| **Content Management** | 8.4 (481 reviews) | 8.9 (134 reviews) | 
| **Workflow Management** | 8.7 (500 reviews) | 9.0 (134 reviews) ✓ Verified | 
| **Workflow Performance** | 8.7 (497 reviews) | 9.0 (126 reviews) ✓ Verified | 
| **Sales Coaching and Insights** | 8.3 (480 reviews) | 8.9 (78 reviews) | 
| **Gamification** | 7.8 (413 reviews) | Feature Not Available | 

#### AI and Automation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
| **Lead Prioritization** | 8.5 (462 reviews) | Feature Not Available | 
| **Lead Scoring** | 8.4 (469 reviews) | Feature Not Available | 
| **Best Time of Day Scheduling** | 8.3 (425 reviews) | Feature Not Available | 
| **Buyer Intelligence** | 8.0 (429 reviews) | 8.6 (74 reviews) | 
| **Machine Learning** | 7.8 (414 reviews) | 8.5 (77 reviews) | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
| **AI Text Generation** | 7.4 (267 reviews) | 7.7 (44 reviews) | 

#### Agentic AI - Sales Engagement

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
| **Autonomous Task Execution** | 8.2 (86 reviews) | 8.7 (15 reviews) | 
| **Multi-step Planning** | 8.4 (87 reviews) | 8.6 (15 reviews) | 
| **Cross-system Integration** | 8.6 (85 reviews) | 8.6 (15 reviews) | 
| **Adaptive Learning** | 8.4 (86 reviews) | 8.5 (14 reviews) | 
| **Natural Language Interaction** | 8.3 (86 reviews) | 8.2 (14 reviews) | 
| **Proactive Assistance** | 8.2 (86 reviews) | 8.5 (14 reviews) | 
| **Decision Making** | 8.5 (86 reviews) | 8.3 (14 reviews) | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.9/10 | 183 |
| **Revenue Grid** | N/A | N/A |

#### Call Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
| **Call Recording** | 8.7 (132 reviews) | Not enough data | 
| **Machine Learning** | 8.6 (136 reviews) | Not enough data | 
| **Call Analysis** | 8.7 (132 reviews) | Not enough data | 
| **Lead Qualification** | 8.9 (133 reviews) | Not enough data | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
| **Customer Scoring** | 8.7 (141 reviews) | Not enough data | 
| **Speech-to-Text** | 8.7 (125 reviews) | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
| **AI Text Summarization** | 8.3 (59 reviews) | Not enough data | 

#### Agentic AI - Conversation Intelligence

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
| **Autonomous Task Execution** | 8.7 (13 reviews) | Not enough data | 
| **Multi-step Planning** | 9.2 (14 reviews) | Not enough data | 
| **Cross-system Integration** | 9.3 (14 reviews) | Not enough data | 
| **Adaptive Learning** | 9.2 (14 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.7 (13 reviews) | Not enough data | 
| **Proactive Assistance** | 8.9 (14 reviews) | Not enough data | 
| **Decision Making** | 9.0 (14 reviews) | Not enough data | 

### Revenue Operations & Intelligence (RO&I)

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 85 |
| **Revenue Grid** | 8.6/10 | 121 |

#### Revenue Sourcing and Forecasting

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
| **Revenue History** | 8.7 (66 reviews) | 8.6 (92 reviews) | 
| **Pipeline Management** | 8.6 (69 reviews) | 8.6 (93 reviews) | 
| **Dashboard Analytics** | 8.9 (69 reviews) | 8.7 (94 reviews) | 
| **Multi-Device Data Visualization** | 8.5 (63 reviews) | 8.6 (93 reviews) | 
| **Data Segmentation** | 8.6 (67 reviews) | 8.6 (91 reviews) | 
| **Predictive Forecasting** | 8.4 (58 reviews) | 8.4 (77 reviews) | 
| **Revenue Operations Cadence** | 8.2 (58 reviews) | 8.4 (74 reviews) | 

#### CRM Data Enrichment

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
| **Calendar Sync** | 8.1 (64 reviews) | 8.9 (95 reviews) | 
| **Email Activity Capture** | 8.4 (62 reviews) | 9.5 (107 reviews) | 
| **Conversation Intelligence** | 8.2 (59 reviews) | 8.8 (88 reviews) | 
| **Marketing Leads** | 8.2 (65 reviews) | 8.5 (85 reviews) | 
| **Contact Capture** | 8.5 (56 reviews) | 9.1 (76 reviews) | 

#### Account Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
| **Nonengaged Accounts** | 8.3 (63 reviews) | 8.4 (80 reviews) | 
| **Account optimization** | 8.1 (63 reviews) | 8.7 (83 reviews) | 
| **Historical Patterns** | 8.1 (60 reviews) | 8.5 (79 reviews) | 
| **Rep Performance** | 8.2 (59 reviews) | 8.6 (79 reviews) | 
| **Account Engagement** | 8.7 (56 reviews) | 8.7 (73 reviews) | 
| **Historical Win/Loss Patterns** | 8.4 (56 reviews) | 8.4 (68 reviews) | 

#### Agentic AI - Revenue Operations & Intelligence (RO&I)

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (22 reviews) | 8.1 (32 reviews) | 
| **Cross-system Integration** | 8.4 (23 reviews) | 8.3 (36 reviews) | 
| **Adaptive Learning** | 8.4 (21 reviews) | 8.3 (30 reviews) | 
| **Proactive Assistance** | 8.1 (21 reviews) | 8.2 (31 reviews) | 
| **Decision Making** | 8.3 (23 reviews) | 8.6 (30 reviews) | 

### Field Sales

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.6/10 | 39 |
| **Revenue Grid** | N/A | N/A |

#### Territory Mapping

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
| **Custom Territory Mapping** | 8.7 (31 reviews) | Not enough data | 
| **Strategic Selling** | 8.6 (29 reviews) | Not enough data | 
| **Automatic Rep Assignment** | 8.4 (29 reviews) | Not enough data | 

#### Route Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
| **Lead Priority** | 8.9 (28 reviews) | Not enough data | 
| **Optimized Sales Routes** | 9.0 (30 reviews) | Not enough data | 
| **Map Directions** | 9.1 (31 reviews) | Not enough data | 

#### Sales Performance Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
| **Gamification** | 8.3 (26 reviews) | Not enough data | 
| **Performance Dashboards** | 8.3 (29 reviews) | Not enough data | 
| **Sales Rep Tracker** | 9.0 (29 reviews) | Not enough data | 

#### Presentation and Forms

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
| **Video and Interactive Media** | 8.0 (25 reviews) | Not enough data | 
| **Digital Contracts** | 8.2 (28 reviews) | Not enough data | 
| **E-signature** | 8.5 (28 reviews) | Not enough data | 

### Business Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.3/10 | 181 |
| **Revenue Grid** | 8.6/10 | 45 |

#### Integrations

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
| **MS Teams Integration** | 8.1 (158 reviews) | 8.6 (37 reviews) | 
| **Email Integration** | 8.6 (160 reviews) | 9.4 (42 reviews) | 
| **Zoom Integration** | 8.1 (159 reviews) | 7.9 (37 reviews) | 
| **Google Meet Integration** | 8.1 (158 reviews) | 7.7 (37 reviews) | 
| **Salesforce Integration** | 8.8 (161 reviews) | 9.6 (43 reviews) | 

#### Branding & Customizatio

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
| **Custom Booking Page** | 8.1 (153 reviews) | 8.6 (38 reviews) | 
| **Personalized Links** | 8.2 (157 reviews) | 8.3 (38 reviews) | 
| **Personalized Web Embed** | 8.3 (156 reviews) | 8.3 (37 reviews) | 

#### Automatic Rules & Configurations

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
| **Set Working Hours** | 8.4 (157 reviews) | 8.8 (37 reviews) | 
| **Automatic Updates** | 8.3 (157 reviews) | 8.9 (40 reviews) | 
| **Buffer Times** | 8.1 (159 reviews) | 8.4 (41 reviews) | 

#### Agentic AI - Business Scheduling

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
| **Autonomous Task Execution** | 8.4 (34 reviews) | Not enough data | 
| **Multi-step Planning** | 8.4 (35 reviews) | Not enough data | 

### Sales Planning

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 198 |
| **Revenue Grid** | N/A | N/A |

#### Sales Performance Features - Sales Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
| **Account Scoring** | 8.5 (172 reviews) | Not enough data | 
| **Revenue Planning** | 8.5 (161 reviews) | Not enough data | 
| **Account Segmentation** | 8.5 (166 reviews) | Not enough data | 
| **Sales Performance** | 8.6 (168 reviews) | Not enough data | 
| **Sales Forecasting** | 8.6 (170 reviews) | Not enough data | 
| **Integrations** | 8.8 (166 reviews) | Not enough data | 
| **Scenario Modeling** | 8.2 (161 reviews) | Not enough data | 

#### Territory Management - Sales Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
| **Territory Management** | 8.6 (163 reviews) | Not enough data | 
| **Territory Planning** | 8.5 (169 reviews) | Not enough data | 

#### Quota & Capacity Management - Sales Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
| **Quota Management** | 8.4 (165 reviews) | Not enough data | 
| **Capacity Management** | 8.4 (173 reviews) | Not enough data | 
| **Quota Planning** | 8.4 (165 reviews) | Not enough data | 

#### Agentic AI - Sales Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
| **Autonomous Task Execution** | 8.5 (55 reviews) | Not enough data | 
| **Multi-step Planning** | 8.5 (54 reviews) | Not enough data | 

### Lead Scoring

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 516 |
| **Revenue Grid** | N/A | N/A |

#### Agentic AI - Lead Scoring

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
| **Autonomous Task Execution** | 7.9 (55 reviews) | Not enough data | 
| **Cross-system Integration** | 8.2 (54 reviews) | Not enough data | 
| **Adaptive Learning** | 8.0 (55 reviews) | Not enough data | 
| **Decision Making** | 8.1 (56 reviews) | Not enough data | 

#### Attribution

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
| **Lead Opportunity** | 8.9 (454 reviews) | Not enough data | 
| **Lead Assignment** | 8.9 (460 reviews) | Not enough data | 
| **Pipeline Acceleration** | 8.6 (434 reviews) | Not enough data | 

#### Discovery

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
| **Lead Management** | 8.9 (464 reviews) | Not enough data | 
| **Scoring/Ranking** | 8.6 (453 reviews) | Not enough data | 
| **Lead Context** | 8.6 (431 reviews) | Not enough data | 

#### Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
| **Conversion Viability** | 8.5 (418 reviews) | Not enough data | 
| **Workflow** | 8.7 (440 reviews) | Not enough data | 

#### Platform

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
| **Data Synchronization** | 8.6 (430 reviews) | Not enough data | 
| **Analysis** | 8.6 (431 reviews) | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 685 |
| **Revenue Grid** | 8.2/10 | 99 |

#### Agentic AI - Sales Performance Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
| **Autonomous Task Execution** | 8.4 (67 reviews) | 7.2 (6 reviews) | 
| **Natural Language Interaction** | 8.7 (67 reviews) | 7.2 (6 reviews) | 
| **Proactive Assistance** | 8.5 (68 reviews) | 7.2 (6 reviews) | 

#### Incentives

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
| **Badges** | 8.2 (431 reviews) | Feature Not Available | 
| **Triggers** | 8.4 (494 reviews) | Feature Not Available | 
| **Commission Calculator** | 8.0 (428 reviews) | Feature Not Available | 
| **Leaderboards** | 8.6 (506 reviews) | Feature Not Available | 

#### Personalization

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
| **Profiles** | 8.6 (476 reviews) | Feature Not Available | 
| **Custom Reports** | 8.8 (554 reviews) | 8.7 (66 reviews) ✓ Verified | 
| **Dashboards** | 8.9 (587 reviews) | 8.9 (76 reviews) ✓ Verified | 
| **Goal Setting** | 8.6 (530 reviews) | 8.8 (62 reviews) ✓ Verified | 

#### Administrative

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
| **Integration** | 8.7 (558 reviews) | Feature Not Available | 
| **Employee Structure** | 8.5 (521 reviews) | 8.6 (61 reviews) ✓ Verified | 
| **Behavior Monitoring** | 8.4 (501 reviews) | 9.0 (66 reviews) | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 715 |
| **Revenue Grid** | 8.7/10 | 305 |

#### Agentic AI - Email Tracking

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
| **Autonomous Task Execution** | 8.2 (61 reviews) | Feature Not Available | 
| **Multi-step Planning** | 8.4 (59 reviews) | 8.7 (19 reviews) | 
| **Cross-system Integration** | 8.4 (59 reviews) | 8.8 (18 reviews) | 
| **Adaptive Learning** | 8.3 (61 reviews) | 8.6 (19 reviews) | 
| **Natural Language Interaction** | 8.4 (60 reviews) | 8.5 (19 reviews) | 
| **Proactive Assistance** | 8.3 (59 reviews) | 8.7 (19 reviews) | 
| **Decision Making** | 8.4 (62 reviews) | 8.6 (19 reviews) | 

#### Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
| **Open Rates** | 8.3 (568 reviews) | 8.5 (200 reviews) | 
| **Link Activity** | 8.4 (575 reviews) | 8.9 (220 reviews) | 
| **Attachment Activity** | 8.3 (589 reviews) | 8.8 (215 reviews) | 

#### Customizations

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
| **Email Platform Integration** | 8.7 (622 reviews) | 9.2 (258 reviews) | 
| **Email Scheduling** | 8.5 (591 reviews) | 8.8 (197 reviews) | 
| **Notifications** | 8.5 (624 reviews) | 8.8 (198 reviews) | 
| **Email Categorization** | 8.4 (569 reviews) | 8.8 (199 reviews) | 
| **Templates** | 8.4 (597 reviews) | 8.3 (179 reviews) | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
| **AI Text Generation** | 7.5 (288 reviews) | 7.7 (60 reviews) | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 1200 |
| **Revenue Grid** | 9.1/10 | 121 |

#### Agentic AI - Sales Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
| **Autonomous Task Execution** | 8.3 (76 reviews) | 9.5 (7 reviews) | 
| **Cross-system Integration** | 8.6 (77 reviews) | 9.4 (8 reviews) | 
| **Adaptive Learning** | 8.4 (76 reviews) | 9.6 (8 reviews) | 
| **Natural Language Interaction** | 8.3 (75 reviews) | 9.5 (7 reviews) | 
| **Proactive Assistance** | 8.3 (76 reviews) | 9.8 (7 reviews) | 

#### Data Sourcing

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
| **Data Sourcing** | 8.5 (965 reviews) | 8.9 (81 reviews) | 
| **Exporting & Sharing Data** | 8.7 (995 reviews) | 9.0 (84 reviews) | 
| **Multi-Device Data Visualization** | 8.3 (897 reviews) | 8.9 (76 reviews) | 
| **Interactive Dashboards** | 8.7 (1026 reviews) | 9.0 (84 reviews) | 
| **Data Segmentation** | 8.6 (957 reviews) | 9.0 (81 reviews) | 

#### Predictive Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
| **Lead Scoring** | 8.4 (943 reviews) | Feature Not Available | 
| **Opportunity Scoring** | 8.6 (957 reviews) | 9.0 (74 reviews) | 
| **Risk Analysis** | 8.1 (850 reviews) | 8.8 (68 reviews) | 
| **Live Forecasting** | 8.3 (891 reviews) | 8.6 (75 reviews) | 

#### Sales Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
| **Live Pipeline Management** | 8.7 (981 reviews) | 9.0 (85 reviews) | 
| **Sales Gamification** | 8.1 (852 reviews) | Feature Not Available | 
| **Account-Based Analytics** | 8.6 (975 reviews) | 8.9 (83 reviews) | 
| **Activity Tracking** | 8.8 (1044 reviews) | 9.4 (100 reviews) | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.7/10 | 222 |
| **Revenue Grid** | N/A | N/A |

#### Agentic AI - Outbound Call Tracking

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
| **Autonomous Task Execution** | 8.6 (38 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.6 (39 reviews) | Not enough data | 

#### Calling

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
| **Record Calls** | 8.5 (185 reviews) | Not enough data | 
| **Generate Location** | 8.4 (176 reviews) | Not enough data | 
| **Call Types** | 8.7 (185 reviews) | Not enough data | 
| **Click-to-Call** | 8.7 (183 reviews) | Not enough data | 
| **Auto Dialer** | 8.6 (44 reviews) | Not enough data | 

#### Contacts

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
| **Personalization** | 8.8 (176 reviews) | Not enough data | 
| **Information Locater** | 8.7 (179 reviews) | Not enough data | 
| **Record Prospect Data** | 8.7 (181 reviews) | Not enough data | 

#### Insights

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
| **Notes** | 9.1 (189 reviews) | Not enough data | 
| **Daily Summary** | 8.9 (182 reviews) | Not enough data | 
| **Automated Voicemails** | 8.3 (178 reviews) | Not enough data | 
| **Automated Emails** | 8.5 (188 reviews) | Not enough data | 
| **Sorts Prospects** | 8.4 (182 reviews) | Not enough data | 
| **Automated Note Taking** | 8.7 (38 reviews) | Not enough data | 

### Sales Coaching

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.7/10 | 310 |
| **Revenue Grid** | N/A | N/A |

#### Agentic AI - Sales Coaching

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
| **Multi-step Planning** | 9.0 (20 reviews) | Not enough data | 
| **Cross-system Integration** | 8.9 (20 reviews) | Not enough data | 
| **Adaptive Learning** | 9.1 (20 reviews) | Not enough data | 
| **Decision Making** | 9.2 (20 reviews) | Not enough data | 

#### Training

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
| **Knowledge Base** | 8.8 (255 reviews) | Not enough data | 
| **Coaching Materials** | 8.8 (247 reviews) | Not enough data | 
| **Playbook Creation** | 8.5 (207 reviews) | Not enough data | 
| **Video Record** | 8.5 (242 reviews) | Not enough data | 

#### Feedback

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
| **Review** | 8.8 (236 reviews) | Not enough data | 
| **Scorecard** | 8.6 (232 reviews) | Not enough data | 
| **Coaching Card** | 8.6 (213 reviews) | Not enough data | 
| **Leaderboard** | 8.6 (200 reviews) | Not enough data | 
| **Real-Time Updates** | 8.8 (225 reviews) | Not enough data | 
| **Notifications** | 8.9 (226 reviews) | Not enough data | 
| **Competition** | 8.7 (198 reviews) | Not enough data | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
| **AI Text Summarization** | 7.6 (70 reviews) | Not enough data | 

### Sales Enablement

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 444 |
| **Revenue Grid** | N/A | N/A |

#### Agentic AI - Sales Enablement

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
| **Autonomous Task Execution** | 8.0 (33 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.0 (33 reviews) | Not enough data | 
| **Proactive Assistance** | 8.2 (33 reviews) | Not enough data | 

#### Content Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
| **Content Import** | 8.3 (351 reviews) | Not enough data | 
| **Content Creation** | 8.1 (342 reviews) | Not enough data | 
| **Templates** | 8.2 (328 reviews) | Not enough data | 
| **Advanced Search** | 8.5 (318 reviews) | Not enough data | 
| **Content Storage** | 8.3 (335 reviews) | Not enough data | 

#### Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
| **Reporting** | 8.7 (347 reviews) | Not enough data | 
| **Alerts** | 8.4 (345 reviews) | Not enough data | 
| **Account-Based Engagement** | 8.5 (226 reviews) | Not enough data | 
| **Content Utilization** | 8.3 (351 reviews) | Not enough data | 

#### Learning Management - Sales Enablement

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
| **Sales Training ** | 8.4 (27 reviews) | Not enough data | 
| **Sales Coaching** | 8.4 (27 reviews) | Not enough data | 
| **Sales Onboarding** | 8.5 (27 reviews) | Not enough data | 

#### Revenue Enablement - Sales Enablement

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
| **Cross-Functional Alignment** | 8.3 (26 reviews) | Not enough data | 
| **AI and Automation** | 8.3 (28 reviews) | Not enough data | 
| **End-to-End Customer Journey Insights** | 8.8 (27 reviews) | Not enough data | 

### Revenue AI Platforms

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Revenue Grid** | N/A | N/A |

#### Agentic AI - Revenue AI Platforms

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 

#### Platform - Revenue AI Platforms

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
| **Conversation Intelligence** | Not enough data | Not enough data | 
| **Predictive Forecasting** | Not enough data | Not enough data | 
| **CRM Data Enrichment** | 10.0 (5 reviews) | Not enough data | 
| **Actionable Insights** | Not enough data | Not enough data | 
| **Risk Flagging** | Not enough data | Not enough data | 
| **Workflow Orchestration** | Not enough data | Not enough data | 
| **Sales Coaching** | Not enough data | Not enough data | 
| **Pipeline & Deal Management** | Not enough data | Not enough data | 
| **Customer Data Capture** | 10.0 (5 reviews) | Not enough data | 

---
## Categories
**Shared Categories (7):** [Business Scheduling Software](https://www.g2.com/categories/business-scheduling), [Revenue Operations & Intelligence (RO&I) Software](https://www.g2.com/categories/revenue-operations-intelligence-ro-i), [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management)

**Unique to Agentforce Sales (formerly Salesforce Sales Cloud) (10):** [Sales Planning Software](https://www.g2.com/categories/sales-planning), [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Location Intelligence Software](https://www.g2.com/categories/location-intelligence), [Field Sales Software](https://www.g2.com/categories/field-sales), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching), [Sales Enablement Software](https://www.g2.com/categories/sales-enablement), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Lead Scoring Software](https://www.g2.com/categories/lead-scoring), [CRM Software](https://www.g2.com/categories/crm), [Revenue AI Platforms](https://www.g2.com/categories/revenue-ai-platforms)



---
## Reviewer Demographics

### By Company Size

| Segment | Agentforce Sales (formerly Salesforce Sales Cloud) | Revenue Grid | 
|---|---|---|
| **Small-Business** | 20.6% | 41.2% | 
| **Mid-Market** | 46.0% | 47.5% | 
| **Enterprise** | 33.4% | 11.3% | 

### By Industry

#### Agentforce Sales (formerly Salesforce Sales Cloud)

- **Computer Software:** 13.5%
- **Information Technology and Services:** 11.8%
- **Financial Services:** 6.8%
- **Marketing and Advertising:** 4.9%
- **Internet:** 3.2%
- **Non-Profit Organization Management:** 3.0%
- **Telecommunications:** 2.9%
- **Hospital & Health Care:** 2.6%
- **Consulting:** 2.4%
- **Education Management:** 2.4%
- **Other:** 46.5%

#### Revenue Grid

- **Computer Software:** 12.7%
- **Financial Services:** 11.8%
- **Information Technology and Services:** 8.8%
- **Marketing and Advertising:** 4.9%
- **Hospitality:** 4.9%
- **Non-Profit Organization Management:** 3.1%
- **Professional Training & Coaching:** 2.6%
- **Electrical/Electronic Manufacturing:** 1.9%
- **Legal Services:** 1.9%
- **Accounting:** 1.7%
- **Other:** 45.8%

---
## Alternatives

### Alternatives to Agentforce Sales (formerly Salesforce Sales Cloud)

- [Clari](https://www.g2.com/products/clari/reviews) — 4.6/5 stars (5607 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13868 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9688 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3573 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2940 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1236 reviews)
- [Gong](https://www.g2.com/products/gong/reviews) — 4.7/5 stars (6678 reviews)
- [Membrain](https://www.g2.com/products/membrain/reviews) — 4.6/5 stars (224 reviews)
- [Salesflare](https://www.g2.com/products/salesflare/reviews) — 4.8/5 stars (299 reviews)

### Alternatives to Revenue Grid

- [Cirrus Insight](https://www.g2.com/products/cirrus-insight/reviews) — 4.2/5 stars (1510 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3573 reviews)
- [Clari](https://www.g2.com/products/clari/reviews) — 4.6/5 stars (5607 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [Gong](https://www.g2.com/products/gong/reviews) — 4.7/5 stars (6678 reviews)
- [Vendasta Yesware](https://www.g2.com/products/vendasta-yesware/reviews) — 4.4/5 stars (821 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13868 reviews)
- [Backstory](https://www.g2.com/products/people-ai-backstory/reviews) — 4.5/5 stars (630 reviews)
- [Terret.ai](https://www.g2.com/products/terret-ai/reviews) — 4.4/5 stars (615 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9688 reviews)

---
## Top Discussions

### Agentforce Sales (formerly Salesforce Sales Cloud)

- Title: [When do you need a CRM?](https://www.g2.com/discussions/31049-when-do-you-need-a-crm) — 11 comments, 3 upvotes
  > **Top comment:** "Hi there! It's best to start with a CRM as soon as you can so you can start to track all your customer interactions and revenue. Salesforce offers editions..."
- Title: [How can total cost of ownership (TCO) be made better using Salesforce?](https://www.g2.com/discussions/10232-how-can-total-cost-of-ownership-tco-be-made-better-using-salesforce) — 11 comments, 1 upvote
  > **Top comment:** "TCO can be reduced by hiring the right salesforce admin so that the data which is entered inside the CRM is maintained and used to the fullest "
- Title: [What are the features of CRM software?](https://www.g2.com/discussions/salesforce-sales-cloud-what-are-the-features-of-crm-software) — 8 comments, 1 upvote
  > **Top comment:** " 1. Workflow automation , Customization , Third-party integration , Customer service , Employee tracking , Lead management , Real-time data , CRM analytics ,..."
- Title: [What is the benefit of Salesforce CRM?](https://www.g2.com/discussions/what-is-the-benefit-of-salesforce-crm) — 7 comments
  > **Top comment:** "unify email, social, phone, and chat support and helps manage every channel from one view"
- Title: [How do I figure out how to run report of my own sales techniques](https://www.g2.com/discussions/how-do-i-figure-out-how-to-run-report-of-my-own-sales-techniques) — 7 comments, 1 upvote
  > **Top comment:** "I would need to know about your set up and exactly what you are trying to accomplish."

### Revenue Grid

- Title: [What is a revenue Grid?](https://www.g2.com/discussions/what-is-a-revenue-grid) — 2 comments
  > **Top comment:** "Plug-in to help you effiecently book activity and make changes in sale force "
- Title: [Can SmartCloud Connect integrate with other business systems apart from Salesforce?](https://www.g2.com/discussions/ingegrations) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Yes. ERP, Accountancy, HR, Cloud Storages, other CRM systems are all available for integration."
- Title: [Can we integrate a meeting scheduled on Teams directly to Salesforce using Revenue Grid](https://www.g2.com/discussions/29829-can-we-integrate-a-meeting-scheduled-on-teams-directly-to-salesforce-using-revenue-grid) — 1 comment
  > **Top comment:** "Hey!

This feature will be live in September, stay tuned!"
- Title: [Can I create rules for synchronization between Outlook and Salesforce?](https://www.g2.com/discussions/data-syncronization) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Totally. You can blacklist email domains that will not get synced to the CRM. You can also enable 1 way sync for emails, calendars, tasks, contacts and..."
- Title: [Does SmartCloud Connect store any of my corporate data?](https://www.g2.com/discussions/data-storage-b68a8afc-6099-482c-b65d-fae996445607) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "No, SmartCloud Connect doesnt store any data. "

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-revenue-grid)