# Revel Systems vs Upserve Comparison

| | Revel Systems | Upserve | 
|---|---|---|
| **Star Rating** | 4.1 out of 5 | 4.1 out of 5 | 
| **Total Reviews** | 146 | 90 | 
| **Largest Market Segment** | Small-Business (73.6% of reviews) | Small-Business (77.3% of reviews) | 
| **Entry Level Price** | $99 mo* | $99 per month | 

---
## Top Pros & Cons

### Revel Systems

Pros:
- Ease of Use (1 reviews)
- POS Integration (1 reviews)

Cons:
- High Fees (2 reviews)
- Poor Customer Support (2 reviews)

### Upserve

**Not enough data**

---
## Ratings Comparison
| Rating | Revel Systems | Upserve | 
|---|---|---|
  | **Meets Requirements** | 8.1 (122 reviews) | 8.2 (76 reviews) | 
  | **Ease of Use** | 8.6 (122 reviews) | 8.9 (76 reviews) | 
  | **Ease of Setup** | 7.8 (89 reviews) | 8.5 (54 reviews) | 
  | **Ease of Admin** | 8.2 (86 reviews) | 8.5 (54 reviews) | 
  | **Quality of Support** | 7.7 (120 reviews) | 7.6 (75 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.8 (86 reviews) | 8.1 (54 reviews) | 
  | **Product Direction (% positive)** | 7.5 (118 reviews) | 6.9 (76 reviews) | 

---
## Pricing

### Revel Systems

#### Entry-Level Pricing

Plan: SOFTWARE

Price: $99 mo*

Description: A feature-packed POS and business management solution.


Key Features:
- Intuitive Point of Sale
- Inventory Management
- Employee Management

[Browse all 3 editions](https://www.g2.com/products/revel-systems-revel-systems/pricing)

#### Free Trial

No

### Upserve

#### Entry-Level Pricing

Plan: One Terminal

Price: $99 per month

Key Features:
- Menu Consultation and guided onboarding and installation
- Upserve Core Platform with Upserve Payments
- Guest Insights

[Browse all 4 editions](https://www.g2.com/products/upserve-2019-05-21/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Restaurant POS

| Product | Score | Reviews |
|---|---|---|
| **Revel Systems** | 7.9/10 | 110 |
| **Upserve** | 8.6/10 | 30 |

#### Administration

| Feature | Revel Systems | Upserve | 
|---|---|---|
| **Menu Building** | 8.2 (88 reviews) | 8.4 (26 reviews) | 
| **Inventory Management** | 7.4 (66 reviews) | 7.5 (19 reviews) | 
| **Employee Scheduling** | 7.7 (61 reviews) | 7.8 (9 reviews) | 
| **Accounting** | 7.6 (74 reviews) | 9.2 (19 reviews) | 
| **Reporting & Analytics** | 8.3 (103 reviews) | 9.6 (27 reviews) | 
| **Loyalty Management** | 7.0 (45 reviews) | 8.1 (14 reviews) | 

#### Meal Service

| Feature | Revel Systems | Upserve | 
|---|---|---|
| **Payment Gateway** | 8.1 (74 reviews) | 9.0 (27 reviews) | 
| **Table Management** | 8.1 (54 reviews) | 8.8 (23 reviews) | 
| **Check Adjustment** | 7.9 (71 reviews) | 8.8 (26 reviews) | 
| **Kitchen Tickets** | 8.4 (74 reviews) | 8.9 (26 reviews) | 
| **Takeout & Delivery** | 8.0 (54 reviews) | 8.3 (19 reviews) | 

### Restaurant Management

| Product | Score | Reviews |
|---|---|---|
| **Revel Systems** | N/A | N/A |
| **Upserve** | 9.2/10 | 18 |

#### Platform Basics

| Feature | Revel Systems | Upserve | 
|---|---|---|
| **Reporting** | Not enough data | 8.8 (11 reviews) | 
| **Interoperability** | Not enough data | 9.0 (7 reviews) | 

#### Back Office

| Feature | Revel Systems | Upserve | 
|---|---|---|
| **Accounting** | Not enough data | 9.4 (11 reviews) | 
| **Employee Management** | Not enough data | 9.7 (11 reviews) | 
| **Analytics** | Not enough data | 9.2 (14 reviews) | 
| **Inventory Management** | Not enough data | 8.0 (9 reviews) | 

#### Front of Office

| Feature | Revel Systems | Upserve | 
|---|---|---|
| **POS** | Not enough data | 9.6 (17 reviews) | 
| **Table Management** | Not enough data | 9.4 (13 reviews) | 
| **Kitchen Ticketing** | Not enough data | 9.2 (16 reviews) | 
| **Reservations** | Not enough data | Not enough data | 

#### Platform Data

| Feature | Revel Systems | Upserve | 
|---|---|---|
| **Dashboard** | Not enough data | 9.6 (12 reviews) | 

#### Agentic AI - Restaurant Management

| Feature | Revel Systems | Upserve | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Revel Systems | Upserve | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 
| **AI Text-to-Speech** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Restaurant POS Systems](https://www.g2.com/categories/restaurant-pos)


**Unique to Upserve (1):** [Restaurant Management Software](https://www.g2.com/categories/restaurant-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Revel Systems | Upserve | 
|---|---|---|
| **Small-Business** | 73.6% | 77.3% | 
| **Mid-Market** | 24.3% | 17.0% | 
| **Enterprise** | 2.1% | 5.7% | 

### By Industry

#### Revel Systems

- **Food & Beverages:** 30.7%
- **Restaurants:** 27.1%
- **Retail:** 18.6%
- **Hospitality:** 4.3%
- **Supermarkets:** 2.1%
- **Accounting:** 1.4%
- **Apparel & Fashion:** 1.4%
- **Entertainment:** 1.4%
- **Events Services:** 1.4%
- **Information Technology and Services:** 1.4%
- **Other:** 10.0%

#### Upserve

- **Food & Beverages:** 37.5%
- **Restaurants:** 31.8%
- **Hospitality:** 12.5%
- **Retail:** 4.5%
- **Wine and Spirits:** 3.4%
- **Entertainment:** 2.3%
- **Music:** 1.1%
- **Mental Health Care:** 1.1%
- **Marketing and Advertising:** 1.1%
- **Investment Management:** 1.1%
- **Other:** 3.4%

---
## Alternatives

### Alternatives to Revel Systems

- [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) — 4.6/5 stars (1210 reviews)
- [Toast](https://www.g2.com/products/toast/reviews) — 4.2/5 stars (371 reviews)
- [Aloha Cloud](https://www.g2.com/products/aloha-cloud/reviews) — 3.9/5 stars (336 reviews)
- [Clover](https://www.g2.com/products/clover/reviews) — 3.8/5 stars (108 reviews)
- [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) — 4.8/5 stars (1308 reviews)
- [TouchBistro Restaurant POS](https://www.g2.com/products/touchbistro-restaurant-pos/reviews) — 4.1/5 stars (108 reviews)
- [Petpooja POSS](https://www.g2.com/products/petpooja-poss/reviews) — 4.7/5 stars (289 reviews)
- [SpotOn](https://www.g2.com/products/spoton/reviews) — 4.4/5 stars (241 reviews)
- [Lightspeed Restaurant](https://www.g2.com/products/lightspeed-restaurant/reviews) — 4.3/5 stars (54 reviews)
- [PAR POS](https://www.g2.com/products/par-pos/reviews) — 4.0/5 stars (19 reviews)

### Alternatives to Upserve

- [Toast](https://www.g2.com/products/toast/reviews) — 4.2/5 stars (371 reviews)
- [TouchBistro Restaurant POS](https://www.g2.com/products/touchbistro-restaurant-pos/reviews) — 4.1/5 stars (108 reviews)
- [Aloha Cloud](https://www.g2.com/products/aloha-cloud/reviews) — 3.9/5 stars (336 reviews)
- [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) — 4.6/5 stars (1210 reviews)
- [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) — 4.8/5 stars (1308 reviews)
- [Restaurant365](https://www.g2.com/products/restaurant365/reviews) — 4.6/5 stars (324 reviews)
- [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3505 reviews)
- [Owner.com](https://www.g2.com/products/owner-com/reviews) — 4.8/5 stars (414 reviews)
- [Lavu](https://www.g2.com/products/lavu/reviews) — 3.8/5 stars (104 reviews)
- [Lightspeed Restaurant](https://www.g2.com/products/lightspeed-restaurant/reviews) — 4.3/5 stars (54 reviews)

---
## Top Discussions

### Revel Systems

- Title: [Buying Revel internationally](https://www.g2.com/discussions/buying-revel-internationally) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "While Revel's in-house sales team no longer pursues international sales in jurisdictions other than those listed above, we do have an extensive network of..."

### Upserve

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/revel-systems-revel-systems-vs-upserve-2019-05-21)