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# Revel Systems vs TouchBistro Restaurant POS Comparison - What are their main differences?

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Revel SystemsTouchBistro[+ Add Product](#)

Pricing

**Revel Systems**

**$99** mo\* · SOFTWARE

**Flat Fee** · PROCESSING

**$649** · INSTALLATION

**TouchBistro Restaurant POS**

**$249USD/MO.** · TEAM - Up to 5 Licenses

**$399USD/MO.** · UNLIMITED

**$129USD/MO.** · DUAL - 2 Licenses

**$69USD/MO.** · SOLO - 1 License

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**Pricing Insights**
from reviews

Perceived Cost

**Revel Systems**
$$$$$

**TouchBistro Restaurant POS**
$$$$$

Average Discount

**Revel Systems**
9%

**TouchBistro Restaurant POS**
12%3% more

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Time to Implement

**Revel Systems** 6 months
Based on 100 responses

**TouchBistro Restaurant POS** 6 months
Based on 100 responses

Return on Investment

**Revel Systems** 6 months
Based on 100 responses

**TouchBistro Restaurant POS** 6 months
Based on 100 responses

**Pros & Cons**
from reviews

**Revel Systems**

Ease of Use (1)

POS Integration (1)

High Fees (2)

Poor Customer Support (2)

**TouchBistro Restaurant POS**

Ease of Use (1)

Reliability (1)

Poor Customer Support (2)

Connectivity Issues (1)

Integrations

**Revel Systems**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ac4074f2eab51c113f17daf13981e7b6/synergysuite.png "Product Avatar Image")

SynergySuite

](https://www.g2.com/products/synergysuite/reviews)[
View all
](https://www.g2.com/products/revel-systems-revel-systems/integrations)

**TouchBistro Restaurant POS**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_50b93b0f332ffa4a17f0c4c1f6c6464b/quickbooks-online.png "Product Avatar Image")

QuickBooks Online

](https://www.g2.com/products/quickbooks-online/reviews)[
View all
](https://www.g2.com/products/touchbistro-restaurant-pos/integrations)

Screenshots

**Revel Systems**
 ![Revel Systems screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/95682/UI-Images-Modifiers.jpg)

**TouchBistro Restaurant POS**
 ![TouchBistro Restaurant POS screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/48371/expirable-direct-uploads_2F461fe790-ab9d-46d2-818a-93616bb1e38f_2FCloud_Reporting.png)

**Ratings**
from reviews

Meets Requirements

**Revel Systems**

**8.1** /10

Based on 122 responses

**TouchBistro Restaurant POS**

**7.7** /10

Based on 102 responses

Ease of Use

**Revel Systems**

**8.6** /10

Based on 122 responses

**TouchBistro Restaurant POS**

**8.5** /10

Based on 104 responses

Ease of Setup

**Revel Systems**

**7.8** /10

Based on 89 responses

**TouchBistro Restaurant POS**

**7.9** /10

Based on 73 responses

Ease of Admin

**Revel Systems**

**8.2** /10

Based on 86 responses

**TouchBistro Restaurant POS**

**8.4** /10

Based on 71 responses

Quality of Support

**Revel Systems**

**7.7** /10

Based on 120 responses

**TouchBistro Restaurant POS**

**7.6** /10

Based on 100 responses

Has the product been a good partner in doing business?

**Revel Systems**

**7.8** /10

Based on 86 responses

**TouchBistro Restaurant POS**

**8.2** /10

Based on 70 responses

Product Direction (% positive)

**Revel Systems**

**7.5** /10

Based on 118 responses

**TouchBistro Restaurant POS**

**7.8** /10

Based on 102 responses

**Features**
ratings from reviews

Restaurant POS

**7.9** /10

Based on 110 responses

**6.1** /10

Based on 25 responses

Restaurant Management

Not enough data

**6.1** /10

Based on 13 responses

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
73.6%

Mid-Market(51-1000 emp.)
24.3%

Enterprise(\> 1000 emp.)
2.1%

Small-Business(50 or fewer emp.)
73.6%

Mid-Market(51-1000 emp.)
24.3%

Enterprise(\> 1000 emp.)
2.1%

Small-Business(50 or fewer emp.)
84.9%

Mid-Market(51-1000 emp.)
11.3%

Enterprise(\> 1000 emp.)
3.8%

Small-Business(50 or fewer emp.)
84.9%

Mid-Market(51-1000 emp.)
11.3%

Enterprise(\> 1000 emp.)
3.8%

**Reviewers' Industry**

[![Revel Systems](https://images.g2crowd.com/uploads/product/hd_favicon/1541436426/revel-systems-revel-systems.svg "Revel Systems")](https://www.g2.com/products/revel-systems-revel-systems/reviews)
Revel Systems

Food & Beverages
30.7%

Restaurants
27.1%

Retail
18.6%

Hospitality
4.3%

Supermarkets
2.1%

Other
17.1%

[![TouchBistro Restaurant POS](https://images.g2crowd.com/uploads/product/hd_favicon/1546886861/touchbistro-restaurant-pos.svg "TouchBistro Restaurant POS")](https://www.g2.com/products/touchbistro-restaurant-pos/reviews)
TouchBistro Restaurant POS

Restaurants
29.2%

Food & Beverages
23.6%

Hospitality
13.2%

Retail
3.8%

Entertainment
3.8%

Other
26.4%

Alternatives

**Revel Systems Alternatives**

 ![Square Point of Sale](https://images.g2crowd.com/uploads/product/hd_favicon/2c901b8fb8dbe0415be49cb1f6e20a46/square-point-of-sale.svg "Square Point of Sale")

[
Square Point of Sale
](/products/square-point-of-sale/reviews)

 ![Toast](https://images.g2crowd.com/uploads/product/hd_favicon/d30e14b19155fd76ac383dcfab4c11f3/toast.svg "Toast")

[
Toast
](/products/toast/reviews)

 ![Aloha Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/45b6848cb3e51074133f320ac1c73cd1/aloha-cloud.svg "Aloha Cloud")

[
Aloha Cloud
](/products/aloha-cloud/reviews)

 ![Clover](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_909cbd977eb5a613e7cdaf08436ddf65/clover.png "Clover")

[
Clover
](/products/clover/reviews)

**TouchBistro Restaurant POS Alternatives**

 ![Square Point of Sale](https://images.g2crowd.com/uploads/product/hd_favicon/2c901b8fb8dbe0415be49cb1f6e20a46/square-point-of-sale.svg "Square Point of Sale")

[
Square Point of Sale
](/products/square-point-of-sale/reviews)

 ![Toast](https://images.g2crowd.com/uploads/product/hd_favicon/d30e14b19155fd76ac383dcfab4c11f3/toast.svg "Toast")

[
Toast
](/products/toast/reviews)

 ![Aloha Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/45b6848cb3e51074133f320ac1c73cd1/aloha-cloud.svg "Aloha Cloud")

[
Aloha Cloud
](/products/aloha-cloud/reviews)

 ![Upserve](https://images.g2crowd.com/uploads/product/hd_favicon/479f9454e41b36f6a8630f9bc5043082/upserve-2019-05-21.svg "Upserve")

[
Upserve
](/products/upserve-2019-05-21/reviews)

## Revel Systems vs TouchBistro FAQs

Generated using AI

Last updated: August 15, 2026

### What is the difference between Revel Systems vs TouchBistro?

Revel Systems and TouchBistro both score 4.1/5 on G2, but Revel Systems is noted for its POS integration while TouchBistro is highlighted for reliability.

| [Revel Systems](https://www.g2.com/products/revel-systems-revel-systems/reviews) | [TouchBistro](https://www.g2.com/products/touchbistro-restaurant-pos/reviews) |
| --- | --- |
| 4.1/5 (146 reviews) | 4.1/5 (108 reviews) |
| Small-Business | Small-Business |
| 7.8 | 7.9 |
| 7.7 | 7.7 |
| POS Integration | Reliability |

### How do the pricing models of Revel Systems and TouchBistro compare?

Revel Systems and TouchBistro are rated at parity for value, with no significant difference in reviewer satisfaction on price or cost.

- **Revel Systems:** In recent reviews, several reviewers cite high fees and additional charges for features, with some noting the system is expensive for small businesses.
- **TouchBistro:** Recent reviewers describe the product as expensive, with frequent mentions of aggressive upselling and costly integrations.
- **Switching reasons:** Reviewers for both products mention switching due to high costs and dissatisfaction with value for money.

### What are the best alternatives to Revel Systems and TouchBistro?

Square Point of Sale, Toast, and Aloha Cloud are the top three alternatives to Revel Systems and TouchBistro.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Revel Systems](https://www.g2.com/products/revel-systems-revel-systems/reviews) | 4.1/5 (146 reviews) | Small-Business | Expensive, high fees | POS Integration |
| [TouchBistro](https://www.g2.com/products/touchbistro-restaurant-pos/reviews) | 4.1/5 (108 reviews) | Small-Business | Expensive, aggressive upselling | Reliability |
| [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) | 4.6/5 (1211 reviews) | Small-Business | — | — |
| [Toast](https://www.g2.com/products/toast/reviews) | 4.2/5 (371 reviews) | Small-Business | — | — |
| [Aloha Cloud](https://www.g2.com/products/aloha-cloud/reviews) | 3.9/5 (336 reviews) | Mid-Market | — | — |

### Which Restaurant POS features should I prioritize when comparing Revel Systems and TouchBistro?

Buyers should prioritize Ease of Use, Ease of Setup, Quality of Support, POS Integration, and Reliability when comparing Revel Systems and TouchBistro.

- **Ease of Use:** Revel Systems scores 8.6, TouchBistro scores 8.5.
- **Ease of Setup:** Revel Systems scores 7.8, TouchBistro scores 7.9.
- **Quality of Support:** Both products score 7.7.
- **POS Integration:** Revel Systems is cited for POS integration (1 all-time mention).
- **Reliability:** TouchBistro is cited for reliability (1 all-time mention).

### What are the pros and cons of Revel Systems vs TouchBistro?

Revel Systems is strongest in POS integration, while TouchBistro is highlighted for reliability.

- **Revel Systems strengths:** POS integration (1 all-time mention), ease of use (1 all-time mention).
- **Revel Systems trade-offs:** High fees (2 all-time mentions), poor customer support (2 all-time mentions), expensive (1 all-time mention), inadequate reporting (1 all-time mention), limited customization (1 all-time mention), integration issues (1 all-time mention), payment issues (1 all-time mention), connectivity issues (1 all-time mention), inefficiency (1 all-time mention).
- **TouchBistro strengths:** Reliability (1 all-time mention), ease of use (1 all-time mention).
- **TouchBistro trade-offs:** Connectivity issues (1 all-time mention), expensive (1 all-time mention), inventory management (1 all-time mention), lack of tracking (1 all-time mention), menu management (1 all-time mention), poor customer support (1 all-time mention), poor support access (1 all-time mention), system instability (1 all-time mention), technical glitches (1 all-time mention).

### Is Revel Systems or TouchBistro better for small businesses?

Both Revel Systems and TouchBistro are primarily used by small businesses, with recent reviews reflecting similar sentiment for this segment.

- **Revel Systems:** Largest segment is Small-Business; reviewers highlight ease of use and POS integration, but also note high fees and support challenges.
- **TouchBistro:** Largest segment is Small-Business; reviewers cite reliability and ease of use, but mention aggressive upselling and support issues.

### Which Restaurant POS platform has better integrations?

Revel Systems and TouchBistro are at parity for integrations, with no recent reviewer-cited third-party integration themes for either product.

- **Revel Systems:** No recent reviewer-cited integrations.
- **TouchBistro:** No recent reviewer-cited integrations.

### How do Revel Systems and TouchBistro compare on customer support?

Revel Systems and TouchBistro are rated at parity for Quality of Support, both scoring 7.7.

- **Revel Systems:** Reviewers describe mixed support experiences, with some citing helpful and prompt service, while others report poor customer support and slow response times.
- **TouchBistro:** Reviewers report a wide range of support experiences, from excellent and hands-on service to long wait times and unresolved issues.

### Which is easier to implement, Revel Systems or TouchBistro?

TouchBistro and Revel Systems are at parity for Ease of Setup, with TouchBistro scoring 7.9 and Revel Systems 7.8.

- **Revel Systems:** Reviewers describe the setup process as generally straightforward, but some mention complicated hardware and initial configuration challenges.
- **TouchBistro:** Reviewers highlight easy onboarding and intuitive setup, though some note issues with hardware and initial training materials.

### Which product has better Accounting?

Revel Systems and TouchBistro are both frequently cited for Accounting, with reviewers noting both strengths and challenges in this area.

- **Revel Systems:** Meets Requirements score 8.1; reviewers mention POS integration and some integration with accounting software, but also cite inadequate reporting and payment issues.
- **TouchBistro:** Meets Requirements score 7.7; reviewers mention challenges with accounting and reporting, including the need for manual payroll and lack of integration for tips, but also note that the system helps with payroll reports and daily sales tracking.

## Revel Systems vs TouchBistro Restaurant POS

When assessing the two solutions, reviewers found Revel Systems easier to use. However, TouchBistro Restaurant POS is easier to set up and administer. Reviewers also preferred doing business with TouchBistro Restaurant POS overall.

- Reviewers felt that Revel Systems meets the needs of their business better than TouchBistro Restaurant POS.
- When comparing quality of ongoing product support, reviewers felt that Revel Systems is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of TouchBistro Restaurant POS over Revel Systems.