# Revel Systems vs SpotOn Comparison
---
## AI Generated Summary
- **G2 reviewers report** that SpotOn excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Revel Systems. Users appreciate SpotOn's intuitive design and comprehensive features that streamline daily operations, making it a reliable choice for businesses.
- **Users say** that SpotOn's support quality is notably superior, with many highlighting the responsiveness and helpfulness of the support team. In contrast, while Revel Systems offers decent support, it doesn't match the high praise that SpotOn receives for its customer service.
- **Reviewers mention** that SpotOn's implementation process is straightforward, with many users finding it easy to learn and use. This is particularly beneficial for new staff, as noted by users who appreciate how quickly they can get up to speed with the system.
- **According to verified reviews** , Revel Systems shines in its customizable layouts and ease of access for training, which some users find beneficial for managing inventory and multiple cashier accounts. However, it struggles to keep pace with SpotOn's overall user experience and feature set.
- **Users highlight** that SpotOn's reporting capabilities and back-of-house features are standout elements that enhance operational efficiency. Revel Systems, while offering solid reporting tools, does not provide the same level of insight and ease of use that SpotOn delivers.
- **G2 reviewers note** that while both platforms have their strengths, SpotOn's ability to integrate key tools into one platform reduces the need for juggling multiple systems, which is a significant advantage for daily operations compared to Revel Systems.



| | Revel Systems | SpotOn | 
|---|---|---|
| **Star Rating** | 4.1 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 146 | 238 | 
| **Largest Market Segment** | Small-Business (73.6% of reviews) | Small-Business (61.9% of reviews) | 
| **Entry Level Price** | $99 mo* | Starting at $0.00 | 

---
## Top Pros & Cons

### Revel Systems

Pros:
- Ease of Use (1 reviews)
- POS Integration (1 reviews)

Cons:
- High Fees (2 reviews)
- Poor Customer Support (2 reviews)

### SpotOn

Pros:
- Customer Support (84 reviews)
- Ease of Use (66 reviews)

Cons:
- Poor Customer Support (26 reviews)
- Difficult Setup (16 reviews)

---
## Ratings Comparison
| Rating | Revel Systems | SpotOn | 
|---|---|---|
  | **Meets Requirements** | 8.1 (122 reviews) | 8.5 (207 reviews) | 
  | **Ease of Use** | 8.6 (122 reviews) | 8.5 (210 reviews) | 
  | **Ease of Setup** | 7.8 (89 reviews) | 8.5 (195 reviews) | 
  | **Ease of Admin** | 8.2 (86 reviews) | 8.4 (102 reviews) | 
  | **Quality of Support** | 7.7 (120 reviews) | 9.1 (205 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.8 (86 reviews) | 8.8 (102 reviews) | 
  | **Product Direction (% positive)** | 7.5 (118 reviews) | 8.6 (208 reviews) | 

---
## Pricing

### Revel Systems

#### Entry-Level Pricing

Plan: SOFTWARE

Price: $99 mo*

Description: A feature-packed POS and business management solution.


Key Features:
- Intuitive Point of Sale
- Inventory Management
- Employee Management

[Browse all 3 editions](https://www.g2.com/products/revel-systems-revel-systems/pricing)

#### Free Trial

No

### SpotOn

#### Entry-Level Pricing

Plan: Quick start

Price: Starting at $0.00

Description: A simple and seamless offer that's perfect for the small counter-service restaurant or cafe

Key Features:
- 15'' Station hardware bundle with guest-facing display
- Cloud-based Restaurant POS software
- Powerful dashboard with marketing, reporting, review management, and access to SpotOn Capital

[Browse all 3 editions](https://www.g2.com/products/spoton/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Retail POS

| Product | Score | Reviews |
|---|---|---|
| **Revel Systems** | N/A | N/A |
| **SpotOn** | 7.8/10 | 25 |

#### POS

| Feature | Revel Systems | SpotOn | 
|---|---|---|
| **Credit Card Payments** | Not enough data | 9.0 (24 reviews) | 
| **Barcode Scanning** | Not enough data | 6.6 (18 reviews) | 
| **Hardware Integration** | Not enough data | 7.5 (19 reviews) | 
| **Price Adjustments** | Not enough data | 8.8 (22 reviews) | 
| **Receipts** | Not enough data | 8.9 (23 reviews) | 

#### Marketing

| Feature | Revel Systems | SpotOn | 
|---|---|---|
| **Loyalty Programs** | Not enough data | 6.4 (19 reviews) | 
| **Email Marketing** | Not enough data | 6.5 (18 reviews) | 

#### Administration

| Feature | Revel Systems | SpotOn | 
|---|---|---|
| **Inventory Management** | Not enough data | 7.4 (18 reviews) | 
| **Employee Management** | Not enough data | 8.2 (19 reviews) | 
| **Reporting** | Not enough data | 9.2 (22 reviews) | 
| **E-commerce Integration** | Not enough data | 7.7 (19 reviews) | 

### Restaurant POS

| Product | Score | Reviews |
|---|---|---|
| **Revel Systems** | 7.9/10 | 110 |
| **SpotOn** | 8.0/10 | 183 |

#### Administration

| Feature | Revel Systems | SpotOn | 
|---|---|---|
| **Menu Building** | 8.2 (88 reviews) | 8.4 (168 reviews) | 
| **Inventory Management** | 7.4 (66 reviews) | 7.2 (149 reviews) | 
| **Employee Scheduling** | 7.7 (61 reviews) | 7.1 (149 reviews) | 
| **Accounting** | 7.6 (74 reviews) | Feature Not Available | 
| **Reporting & Analytics** | 8.3 (103 reviews) | 8.5 (164 reviews) | 
| **Loyalty Management** | 7.0 (45 reviews) | 7.2 (150 reviews) | 

#### Meal Service

| Feature | Revel Systems | SpotOn | 
|---|---|---|
| **Payment Gateway** | 8.1 (74 reviews) | 8.2 (160 reviews) | 
| **Table Management** | 8.1 (54 reviews) | 8.4 (153 reviews) | 
| **Check Adjustment** | 7.9 (71 reviews) | 8.3 (158 reviews) | 
| **Kitchen Tickets** | 8.4 (74 reviews) | 8.7 (160 reviews) | 
| **Takeout & Delivery** | 8.0 (54 reviews) | 8.0 (156 reviews) | 

### Restaurant Management

| Product | Score | Reviews |
|---|---|---|
| **Revel Systems** | N/A | N/A |
| **SpotOn** | N/A | N/A |

#### Platform Basics

| Feature | Revel Systems | SpotOn | 
|---|---|---|
| **Reporting** | Not enough data | Not enough data | 
| **Interoperability** | Not enough data | Not enough data | 

#### Back Office

| Feature | Revel Systems | SpotOn | 
|---|---|---|
| **Accounting** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 
| **Analytics** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 

#### Front of Office

| Feature | Revel Systems | SpotOn | 
|---|---|---|
| **POS** | Not enough data | Not enough data | 
| **Table Management** | Not enough data | Not enough data | 
| **Kitchen Ticketing** | Not enough data | Not enough data | 
| **Reservations** | Not enough data | Not enough data | 

#### Platform Data

| Feature | Revel Systems | SpotOn | 
|---|---|---|
| **Dashboard** | Not enough data | Not enough data | 

#### Agentic AI - Restaurant Management

| Feature | Revel Systems | SpotOn | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Revel Systems | SpotOn | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 
| **AI Text-to-Speech** | Not enough data | Not enough data | 

### Online Reputation Management

| Product | Score | Reviews |
|---|---|---|
| **Revel Systems** | N/A | N/A |
| **SpotOn** | 8.5/10 | 6 |

#### Consumer Intelligence

| Feature | Revel Systems | SpotOn | 
|---|---|---|
| **Customer Feedback** | Not enough data | 8.3 (6 reviews) | 
| **Competitive Intelligence** | Not enough data | Feature Not Available | 
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### Reporting

| Feature | Revel Systems | SpotOn | 
|---|---|---|
| **Revenue Reporting** | Not enough data | 9.0 (5 reviews) | 
| **Corporate Reporting** | Not enough data | Feature Not Available | 
| **Dashboard** | Not enough data | 8.7 (5 reviews) | 

#### Media Monitoring

| Feature | Revel Systems | SpotOn | 
|---|---|---|
| **Social Networks Monitoring** | Not enough data | Feature Not Available | 
| **Social Media Management** | Not enough data | Feature Not Available | 
| **Digital Media Monitoring** | Not enough data | 8.0 (5 reviews) | 

#### In-House Management

| Feature | Revel Systems | SpotOn | 
|---|---|---|
| **Employee Performance** | Not enough data | Feature Not Available | 
| **Team Workflow** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Revel Systems | SpotOn | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 

#### Agentic AI - Online Reputation Management

| Feature | Revel Systems | SpotOn | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### POS

| Product | Score | Reviews |
|---|---|---|
| **Revel Systems** | N/A | N/A |
| **SpotOn** | N/A | N/A |

#### Payments

| Feature | Revel Systems | SpotOn | 
|---|---|---|
| **Credit Card Payments** | Not enough data | Not enough data | 
| **Partial Payments** | Not enough data | Not enough data | 
| **Split Payments** | Not enough data | Not enough data | 
| **Discounts** | Not enough data | Not enough data | 
| **Voided/Refunded Payments** | Not enough data | Not enough data | 
| **Store Credit Allocation** | Not enough data | Not enough data | 
| **Tip Adjustments** | Not enough data | Not enough data | 
| **Offline Payments** | Not enough data | Not enough data | 
| **Multidevice Payment Acceptance** | Not enough data | Not enough data | 
| **Next Day Deposits** | Not enough data | Not enough data | 

#### Employee Management

| Feature | Revel Systems | SpotOn | 
|---|---|---|
| **Employee Accounts** | Not enough data | Not enough data | 
| **Permissions** | Not enough data | Not enough data | 
| **Commission Tracking** | Not enough data | Not enough data | 
| **Tab Allocation** | Not enough data | Not enough data | 
| **Log/Shift Notes** | Not enough data | Not enough data | 
| **Staff Scheduling** | Not enough data | Not enough data | 
| **Floor Plans** | Not enough data | Not enough data | 

#### Customer Management

| Feature | Revel Systems | SpotOn | 
|---|---|---|
| **Loyalty Membership** | Not enough data | Not enough data | 
| **Customer Profiles** | Not enough data | Not enough data | 
| **Credit Card Filing** | Not enough data | Not enough data | 

#### Inventory Management

| Feature | Revel Systems | SpotOn | 
|---|---|---|
| **Track Inventory** | Not enough data | Not enough data | 
| **Inventory Notifications** | Not enough data | Not enough data | 
| **Product Organization** | Not enough data | Not enough data | 
| **Multilocation Inventory Tracking** | Not enough data | Not enough data | 

#### Integrations

| Feature | Revel Systems | SpotOn | 
|---|---|---|
| **Accounting Integrations** | Not enough data | Not enough data | 
| **Inventory Management Integrations** | Not enough data | Not enough data | 
| **E-Commerce Integrations** | Not enough data | Not enough data | 

#### Analytics

| Feature | Revel Systems | SpotOn | 
|---|---|---|
| **Sales Tracking** | Not enough data | Not enough data | 
| **Guest Counts** | Not enough data | Not enough data | 
| **End of Day Reports** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Restaurant POS Systems](https://www.g2.com/categories/restaurant-pos)


**Unique to SpotOn (3):** [Retail POS Systems](https://www.g2.com/categories/retail-pos), [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management), [Restaurant Management Software](https://www.g2.com/categories/restaurant-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Revel Systems | SpotOn | 
|---|---|---|
| **Small-Business** | 73.6% | 61.9% | 
| **Mid-Market** | 24.3% | 36.4% | 
| **Enterprise** | 2.1% | 1.7% | 

### By Industry

#### Revel Systems

- **Food & Beverages:** 30.7%
- **Restaurants:** 27.1%
- **Retail:** 18.6%
- **Hospitality:** 4.3%
- **Supermarkets:** 2.1%
- **Accounting:** 1.4%
- **Apparel & Fashion:** 1.4%
- **Entertainment:** 1.4%
- **Events Services:** 1.4%
- **Information Technology and Services:** 1.4%
- **Other:** 10.0%

#### SpotOn

- **Restaurants:** 59.3%
- **Food & Beverages:** 19.9%
- **Hospitality:** 7.5%
- **Retail:** 4.9%
- **Higher Education:** 1.3%
- **Facilities Services:** 0.9%
- **Accounting:** 0.4%
- **Alternative Medicine:** 0.4%
- **Automotive:** 0.4%
- **Consumer Goods:** 0.4%
- **Other:** 4.4%

---
## Alternatives

### Alternatives to Revel Systems

- [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) — 4.6/5 stars (1208 reviews)
- [Toast](https://www.g2.com/products/toast/reviews) — 4.2/5 stars (370 reviews)
- [Aloha Cloud](https://www.g2.com/products/aloha-cloud/reviews) — 3.9/5 stars (337 reviews)
- [Clover](https://www.g2.com/products/clover/reviews) — 3.8/5 stars (108 reviews)
- [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) — 4.8/5 stars (1300 reviews)
- [TouchBistro Restaurant POS](https://www.g2.com/products/touchbistro-restaurant-pos/reviews) — 4.1/5 stars (108 reviews)
- [Petpooja POSS](https://www.g2.com/products/petpooja-poss/reviews) — 4.7/5 stars (289 reviews)
- [Upserve](https://www.g2.com/products/upserve-2019-05-21/reviews) — 4.1/5 stars (90 reviews)
- [Lightspeed Restaurant](https://www.g2.com/products/lightspeed-restaurant/reviews) — 4.3/5 stars (54 reviews)
- [PAR POS](https://www.g2.com/products/par-pos/reviews) — 4.0/5 stars (19 reviews)

### Alternatives to SpotOn

- [Toast](https://www.g2.com/products/toast/reviews) — 4.2/5 stars (370 reviews)
- [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) — 4.6/5 stars (1208 reviews)
- [Aloha Cloud](https://www.g2.com/products/aloha-cloud/reviews) — 3.9/5 stars (337 reviews)
- [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) — 4.8/5 stars (1300 reviews)
- [Shopify POS](https://www.g2.com/products/shopify-shopify-pos/reviews) — 4.4/5 stars (367 reviews)
- [Podium](https://www.g2.com/products/podium/reviews) — 4.5/5 stars (2107 reviews)
- [Thryv](https://www.g2.com/products/thryv/reviews) — 4.3/5 stars (2011 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4152 reviews)
- [Owner.com](https://www.g2.com/products/owner-com/reviews) — 4.8/5 stars (404 reviews)
- [G2 Marketing Solutions](https://www.g2.com/products/g2/reviews) — 4.6/5 stars (5566 reviews)

---
## Top Discussions

### Revel Systems

- Title: [Buying Revel internationally](https://www.g2.com/discussions/buying-revel-internationally) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "While Revel's in-house sales team no longer pursues international sales in jurisdictions other than those listed above, we do have an extensive network of..."

### SpotOn

- Title: [N/A](https://www.g2.com/discussions/appetize-faq) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "N/A"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/revel-systems-revel-systems-vs-spoton)