G2 reviewers report that Zoho CRM excels in providing a comprehensive suite of features at a competitive price, making it a strong choice for small businesses looking for an affordable solution. Users appreciate its ability to combine sales automation, analytics, and multichannel engagement, which supports business growth effectively.
Users say that Revamp CRM offers a user-friendly interface that is intuitive and easy to learn, making it particularly appealing for sales teams. Reviewers highlight its seamless integration with e-commerce systems like Bigcommerce, which simplifies customer monitoring and sales data access.
According to verified reviews, Zoho CRM stands out for its scalability and flexibility, allowing businesses to adapt the platform to their evolving needs. Users have noted how easy it is to navigate the platform and integrate it with other software, enhancing overall productivity.
Reviewers mention that while Revamp CRM is praised for its all-in-one capabilities for sales and marketing, it has a significantly lower number of reviews compared to Zoho CRM, which may raise concerns about its reliability and user base. This could impact the availability of community support and resources.
G2 reviewers highlight that Zoho CRM has a robust support system, although some users feel that the quality of support could be improved. In contrast, Revamp CRM has received higher ratings for support quality, indicating a potentially more responsive customer service experience.
Users report that while both platforms have strong features for contact and account management, Zoho CRM's reporting capabilities are particularly well-received, with users finding it easier to generate insights compared to Revamp CRM, which has received mixed feedback in this area.
Pricing
Entry-Level Pricing
Revamp CRM
eCommerce Pro
$19.00
Everything included for sales, marketing and eCommerce teams
Customer Management with Orders sync from the leading eCommerce platforms
Zoho One, with over 45 business applications, all centrally managed and synchronized, is the leader in breadth of application and breadth of security versus...Read more
Is Zoho CRM really free?
4 Comments
UR
It free in trail after that you have to pay Read more
What are the key strengths of Zoho CRM in managing customer relationships compared to other CRM platforms?
3 Comments
MS
Zoho CRM has some great strengths when it comes to managing customer relationships. First, it's highly customizable, so you can easily tweak the platform to...Read more